Innovation Group Australia in Melbourne, Victoria, Australia | Insurance company

Innovation Group Australia

Locality: Melbourne, Victoria, Australia

Phone: +61 499 599 829

Address: Level 15, 8 Exhibition Street 3000 Melbourne, VIC, Australia

Website: http://www.innovation.group

Likes: 218

Add/Update information

Reviews

Tags

• Insurance company

25.01.2022 Happy Mother’s Day! Spread the love and Stay safe.

20.01.2022 Have a blessed Easter with your loved ones #easter2020 #stayhome

14.01.2022 Controlling claims costs from not-at-fault third parties can be a challenge. With so many options available to them, you run the risk of third parties taking out expensive rental vehicles and claiming costly repairs. Proact 360 helps mitigate those risks by contacting the third party immediately before they have the chance to shop around. It’s all about being proactive. From that very first call, we promote the benefits of our repair network, book the third party into a member repairer and arrange a rental vehicle to help keep costs down all whilst delivering the best level of customer service that turns third parties into potential customers. Contact us today Drew Schnehage [email protected]

06.01.2022 RISK AND ACCIDENT MANAGEMENT IN A CRISIS IS NO ACCIDENT COVID-19 is dominating the news cycles, our professional and personal conversations, and changing the way in which we conduct business. Globally, we are faced with unprecedented challenges and having to operate in an environment that is hardly business-as-usual. Surviving, and thriving, in these times will require innovative work solutions and a commitment to continue serving clients and their customers in the best and m...ost effective way possible. For fleet managers, the requirement is to keep their drivers on the road to continue delivering essential services and much needed supplies. Driver support during this time is more crucial than ever as incidents, like accidents, still happen and dealing with increased anxiety is crucial. As a business, Innovation Group Australia are committed to providing ongoing support and quality service levels to fleet partners during these times. We are both humbled and inspired by the commitment shown by our teams to take on remote working to provide essential support to our fleet partners without compromising on quality and service levels. With many having to adopt a sudden and quick implementation of remote working, we have seen some interesting and positive impacts on our teams: Increased performance: Personal performance is amplified with ownership of personal and team responsibilities Increased customer satisfaction: Compassion and empathy plays a critical role in supporting clients and their customers during a challenging time Agile flexibility: Flexible working hours allows team to complete tasks in a time and manner most convenient to them whilst completely focused on service levels and customer satisfaction The speed at which these initiatives have been adopted and implemented is no accident. We’ve always invested time, training and an innovative approach to our business. It encapsulates the values that drive our business: Together we’re stronger Can do Above and beyond Customer first This has allowed us to respond to the current crisis efficiently and maintain our client’s support on an ongoing basis. Whilst the current situation is challenging the status quo, it is important to remember that this too shall pass. We will emerge stronger with more agile business solutions, ready to take on the challenges and opportunities that await us. Adapting to situations outside the norm is no accident. It’s our ability as businesses to call on years of training, experience and planning. It’s about understanding that risks exist and knowing that business partners like Innovation Group can help to minimise the impact of unexpected risks. Stay alert - stay safe

03.01.2022 Accident claims and risk management in the new world We are now well over six weeks into the new world, a world where we saw working practices, business streams and markets change in ways we could never have imagined and we are now starting to see a new normality. For Innovation Group it is allowing our leadership team to adopt lean business practices allowing increased capacity, to explore new business opportunities and to be increasingly flexible in our services.... Our Managing Director, Drew Schnehage has been steering the changes and she believes strongly that when we start back to the new normal that companies like us are going to be inundated and we are preparing for this business upturn and are actively working with our partners to offer the most creative and high tech solutions for the seamless management of accident and claims management. The outlook is getting better for Australia and we are excited to embrace the changes, the new opportunities and the rebuilding of the business world. If you are reading this and you would like to be a part of our journey reach out to us right now, we would love to chat. Drew Schnehage - [email protected] +61 499 599 829 Malcolm Noyle - [email protected] +61 499 549 337