IT-Solve Computer and Macbook Repairs in Adelaide | Businesses

IT-Solve Computer and Macbook Repairs in Adelaide

Phone: +61 469 317 177

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25.01.2022 13 Macbook Pro 2018 repair wont charge This week we have received a 13 Macbook Pro 2018 model which wont charge the battery. Customer used it until the battery drained and sequentially it did not turn on after that.... These models have 2 USB-C charging chips which if not in sync with each other disable charge on both of the USB-C ports. Most people think if one port is not working they can keep using the other port to charge the Macbook. Unfortunately, that is not the vase with new generation Macbooks. After completion of the diagnostic, we have provided clear pricing to the customer and waited to his response. The repair cost for this 13 Macbook Pro 2018 model, is much lower than a replacement cost of the Macbook itself or the Logic Board part. https://it-solve.com.au/13-macbook-pro-2018-repair-wont-ch/

25.01.2022 Very rarely laptop turning on with no picture would be anything different than screen or graphic related problem. Especially if there is no liquid history or any other damage to the laptop. And seems like neither of these happened and now this Lenovo Laptop turns on with no picture. Repair would require to take it apart and investigate deeper. This seemed a lot like corrupted bios. It was turning on, with no picture, no response from the capslock key.... Usually, we would get a blinking capslock light with DELL laptops but this one kept quiet. https://it-solve.com.au/lenovo-turns-on-with-black-screen-/

25.01.2022 Macbook Retina water spillage repair One of the repairs we have got this week was this 13 Macbook Pro Retina 2015 A1502 model. These are very popular models and last of the kind with the nice keyboard before Apple transitioned to butterfly keyboards. Naturally, customers want to keep these Macbook laptops as long as possible, but accidents happen regardless of how careful one is.... Macbook water spilled repair is a type of repair we do on regular basis. We have noticed that faster customer reacts to the liquid damage, higher are chances for a successful repair. Longer Macbook Retina stays with water spilled, repair difficulty exponentially increases due to the corrosion building up inside of the Macbook. https://it-solve.com.au/macbook-retina-water-spillage-repa/

24.01.2022 Power jacks are solid connectors and are mechanically designed to withstand heavy usage. But like everything else, they worn out as time passes. Thus resulting in Laptop not charging issues or Power Jack problems and require a power jack repair. This is a straightforward repair where we take the laptop apart and replace the broken power jack with a brand new one.... Although more than 5 years old, this laptop is still powerful for daily tasks and in good condition. The design of these laptops is great. Although, a bit bulky the extra space inside allows easier cooling than modern thin laptops. Reducing the chances of overheating and internal component damage. https://it-solve.com.au/asus-broken-power-jack-repair/

23.01.2022 Straight forward repair we had was this Macbook Air 2017 model which was not charging due to water damage on the DC-IN board. Apparently, the customer spilled some water on the table which seemed like initially havent reached the Macbook which was sitting on the table. But after a week, it suddenly stopped charging. And she called us for advice.... When it came the Macbook was not even turning on. But customer assured us that it was working fine until it drained the battery and because it was not charging customer could not charge it. When we connected it to our power supply we could see that PPG3_HOT was not engaging the online circuit and refusing to let charger release power. This is usually when the logic board goes into a protection mode and tries to limit the power to prevent any more short circuits and potential damage. https://it-solve.com.au/macbook-air-charging-repair/

22.01.2022 Another laptop we have received was this Dell XPS 15 laptop turns on with no picture. We knew straight forward this was a bios issue, as customer mentioned that there were updates ongoing before it rebooted with a black screen. It is always useful to know the history of the issue and what happened before the computer stop functioning. This allows as to do a quick and accurate diagnostic. We have opened the laptop and diagnosed it. Apart than dust collected on the fans, there ...was no visible damage on the motherboard. Although the laptop was on, it was not spinning the fans or showing any signs of life apart than the light on the power button. https://it-solve.com.au/dell-xps-15-laptop-turns-on-with-n/

22.01.2022 Another Macbook we had recently with Distortion on the screen. It fails to load into the operating system. Although, it looks like an issue caused by a damaged operating system or hard drive. We could see the horizontal pinkish lines on the screen. These lines are caused due to a bad connection between the graphic chip and the logic board.... A clogged cooling system of Macbook Pro causing Graphic problems. When we opened the Macbook we could see how the system is clogged and probably was overheating heavily. This led to the graphic chip slightly unsoldering itself from the logic board and resulting in communication signal loss. We discussed it with the customer and he gave us the go ahead signal for this Macbook Graphic Repair here in Adelaide. Check our blog on how we resolved this MacBook Pro Graphic issues by clicking the button below. https://it-solve.com.au/slow-imac-repair/

21.01.2022 Accidents happen, and they happen usually at the worst time possible. When everyone relies on their computers at these difficult times, Macbook water damage is the worst can happen. When this ladys Macbook had water damage, she got worried that it may damage her 2019 model Macbook Air and called us for advice. Although Macbook was still turning on, we knew that we had to act quickly. We advise her to bring it for a free assessment, so we can have a look inside and check if w...ater reached the electronics. Once back lid removed, we could see the extent of the damage. Although it was just a couple of hours only since this Macbook Air had water damage, it was already spread over components. Light blue oxidation spots were over the charging chips and may short components. If left untreated this could lead to damaged traces and short components. This will most likely result in the whole Macbook to do not power on correctly. https://it-solve.com.au/2019-macbook-air-water-damage-repa/

21.01.2022 An interesting case of a Macbook Black Screen Repair we had by post today in our Mac Repair workshop in Adelaide. This gorgeous 13" 2017 Macbook Air came from north SA. The customer found us on the web and called for an inquiry. We knew what to expect from the fault described and able to quote adequately. We didn't waste time and jump straight to it. First, we need to confirm the issue by turning it on. Great about these models is that clear Apple logo allows us to quickly diagnose missing backlight on Macbooks by shining a torch through it. Upon opening, it was clear there was slight liquid damage on the LCD screen connector causing it to short the power lines of the screen. They carry 50V boosted voltage, causing significant damage when shorted. https://it-solve.com.au/macbook-air-2017-black-screen-repa/

21.01.2022 Macbook Air water damage repair case, where a bottle of water spill over the keyboard. Macbook stopped functioning within 10 minutes. https://it-solve.com.au/macbook-air-water-damage-repair-sp/

21.01.2022 Fresh Macbook Air Water Damage Repair we have got this week was this 13 Macbook Air. Customers water bottle opened in his backpack and leaked inside, next to the Macbook. By the time customer realized the leak, Macbook was sitting in a puddle of water. By the time it came to us it was completely unresponsive. We knew we had to act fast and interrupt the oxidation process. So we took it apart for a repair.... Repair Process We quickly identified the liquid spots and start to work on the board. The good thing about these models is they are popular. For a once good thing of being popular is that there is an abundance of these Macbooks for parts. And small chips and capacitors we can salvage from other boards and skip waiting 2-3 weeks for a chip delivery from overseas. https://it-solve.com.au/13-macbook-air-2017-water-damage-r/

21.01.2022 We have received a 2011 model Slow Macbook for Repair this week. It was working painfully slow also the trackpad was not clicking. We knew we have multiple issues and needed to give an accurate quote for the repair so the client could decide if it is worth fixing or would he be better off with buying a new Macbook. We suspected that there was something pushing the trackpad and causing it to not engage the button. But we were not expecting to be caused by this.... When we took off the bottom cover we could see that the battery was expanded so much that it was pushing the trackpad. This could eventually crack the trackpad. Trackpads on Macbook are built from a couple of layers of plastic and glass for high sensitivity and can easily get damaged by excessive force or bending. https://it-solve.com.au/slow-macbook-repair-and-upgrade-in/

20.01.2022 We have received this iMac with loading bar not progressing and being stuck halfway through. This is an often issue we get with 5 or more year old iMacs where the hard drive is worn out and the system cannot load into. We ran a quick SMART HDD test and we could see that its hard drive reached the end of its life and was reporting bad sectors. Check our blog to read how we resolved this iMac Repair issue here in Adelaide... https://it-solve.com.au/imac-not-loading-into-the-operatin/

19.01.2022 iMacs are powerful systems relied upon as a sturdy workforce. Regardless of their size and year of manufacturing, they come with powerful processors and dedicated graphics cards. Unfortunately with all the dust and fluff around us, it is inevitable it ends up inside of the system and gets piled over the fans and radiators. This clogs the cooling system, causing it to overheat and damage the graphics card. As a result, we may see the iMac stuck on the white screen while loadi...ng. Although this seems like a corrupted operating system or damaged hard drive simple Apple Test can reveal the faulty part straight away. Check out how we fixed this iMac white screen problem... https://it-solve.com.au/imac-white-screen-repair-on-startup/

18.01.2022 This Macbook Air arrived today with a keyboard mistyping and behaving erratically when typed. We took its bottom cover and apart than being a bit dusty, we have not noticed any liquid damage on it. It was clear that we need a new keyboard replacement for it, but was a mystery how some keys of this Macbook Air stop functioning without any visible liquid damage.... Keyboards on Macbooks are attached to the aluminium palmrest with caps and screws which are quite hard to remove, hence most of the repair shops including Apple replace the whole palmrest when keyboard needs replacing. This increases the cost of the repair as well as contributes to the more e-waste generated and ending up in our environment. We do stuff differently here, rather than replacing the whole palmrest assembly. We replace only the keyboard itself. We are not scared of doing a bit more extra work to reduce the cost to the customer as well as reduce the e-waste as our commitment to the planet. https://it-solve.com.au/macbook-air-keyboard-repair-and-re/

18.01.2022 A liquid can be a type of enemy you would not want around your electronics. Like this HP Keyboard Replacement repair, we had recently. The spilled liquid went all the way over the keyboard and rendered couple keys non-functioning. The lady tried to lift up the keys, even used a blow dryer to dry the water damaged HP laptop. It didnt work, 4 keys stopped functioning a couple of days after the water damage occurred on this HP Laptop.... https://it-solve.com.au/hp-keyboard-replacement-in-adelaide/

17.01.2022 Macbooks + Wine is a recipe for disaster. And thats what happened to this one when got spilled with wine and needed a Macbook Air Repair in Adelaide. A full glass of wine landed straight over the keyboard and splashed towards the screen. We did not even turn it on, as every minute counts when the whole Macbook is rinsed with liquid. So the first thing we did was to disconnect the battery to prevent more electricity circulating within. Extend of the damage was apparent. And w...e had to clean and repair this Macbook Air quick. https://it-solve.com.au/macbook-air-repair-after-a-spilled/

16.01.2022 Acer Chromebook Repair broken hinge is a common repair we get on most laptops. Laptop Hinges are susceptible to dust and fluff which collects and tightens the mechanism, causing hinge support to be under enormous pressure. This pressure causes hinge supporting plastics to snap and break. If we check the damage closely, we can see how the hinge has protruded through the screen assembly and damaged the screen cable. This caused the Acer Chromebook to show a black screen.... Apart than the broken hinge, it was clear that there is also an issue with the screen cable. When we checked closely, we could say that it must be squashed between the covers and damaged. Thus resulting in black screen problems on this Acer Chromebook. We took the screen assembly apart to check the damage and repair needed. Disassembling the screen frame revealed the damaged screen cable. It seems like the bent caused damaged wires within. These screen cables have between 10-20 lines inside responsible for video transfer to the LCD panel. https://it-solve.com.au/acer-chromebook-repair-broken-hing/

15.01.2022 Macbook we have received this week was sent to us from interstate and had issues with its backlight. The customer called us early last week and described the issue he was facing. We were well aware of what was happening by his explanations and able to give him a quote for the repair over the phone. He felt confident in our abilities and cost for the repair and send his Macbook Air for us to repair here in Adelaide. When the Macbook arrived we turned it on and we could see tha...t there was a dim picture on the screen but no backlight. This Macbook needed a repair of the backlight circuit. There was liquid damage on this Macbook and it was intense particularly around the screen connector and one of the voltage regulators. We could even see how the LVDS screen connectors power lines were burned out. We knew this will be a challenging repair. Head over to our blog to read the whole story ... https://it-solve.com.au/macbook-air-backlight-repair/

15.01.2022 We absolutely love these 27 iMacs, although they are 2009-2013 models they are so powerful that can last for another 5 years with no doubt. However, like any other iMacs and Mac computer, they have a weakness the heat. When they get clogged with dust and fluff, their cooling system becomes ineffective. Exactly this happened to our customer. His iMac graphic card failed and he start getting these colourful patches on the screen just before it would turn black and shut down.... He mentioned that his graphic card was replaced recently (a couple of years ago) by an Apple Authorized Service Center and wanted to understand why it fails in such a short time. He also said that the service centre refused to clean his iMac when he saw how it looks inside. https://it-solve.com.au/imac-graphic-repair/

14.01.2022 Macbook Pro with a Liquid spillage is a common repair we get. This 13 Macbook Pro was one of those cases. Firstly we checked if there was a current consumption by the system. As seen on the picture, we provide 18.7V but the mAcbook is not pulling any current, hence not charging the battery nor letting system to turn on Macbook Pro liquid spillage Repair Process... Next step was to take it apart and investigate the damage inside. As seen of the picture, Macbooks with a liquid spillage if left untreated start creating oxidation. Which then Shorts through the components and corrodes traces. We start measuring and detected a faulty MOSFET of this Macbook Pro which needed a repair of a liquid spillage accident. Located faulty MOSFET is responsible for controlling current flow into the MacBook. Due to liquid shorting the chip, it could not operate properly. We had to clean the area where the corrosion had damaged the contact points as well as replace faulty chips. Additionally, we noticed that battery was not providing correct voltages, due to the liquid damage to the electronics of the battery charging circuit. https://it-solve.com.au/macbook-pro-13-repair-not-turning-/

14.01.2022 Another high profile A1707 Macbook Liquid Damage Repair case we have received this week was this 15 Macbook Retina 2018 model. It appeared to had a liquid spillage through the charging ports and kept working for a couple of days. Then suddenly one morning this Macbook refused to turn on and needed a repair. The customer called us and we have arranged her to come around in our workshop in Adelaide for a diagnostic of her liquid damaged late 2018 Macbook Pro. When the Macbook a...rrived it was not turning on anymore. We knew that water damage was extensive and must be shorting components inside. Taking it apart confirmed our suspicions of present short on the components inside. We can see on the above picture that liquid damage sensors on this A1707 Macbook turned red alerting for liquid damage. Under a microscope, the damage was even more clearer. The charging port had water leaked into and shorted power feed lines. https://it-solve.com.au/a1707-macbook-pro-2018-water-damag/

14.01.2022 This time we had Macbook Pro Retina 13 with a logic board which had a liquid spillage on it. There were no light on the charger and no responding system to turn on signals. We pulled the logic part out and start investigating the liquid damaged zones. Liquid damaged was around the SMC controller responsible for controlling which chip to allow the system to turn on and operate. Quick reflow of the SMC ensured that we got rid of the dirt and corrosion underneath.... Head over to our blog to read the whole story... https://it-solve.com.au/13-macbook-retina-not-turning-on-r/

12.01.2022 This is a straightforward repair where we take the laptop apart and replace the broken screen with a brand new one. Although a couple of years old, these laptops have superb screen quality. And dont give eye fatigue easily after prolonged use. Taking this laptop apart is quite straightforward and if correct measures are followed to handle ESD and prevent short circuits it is an easy repair.... While we were replacing the screen we have noticed the laptop being very dusty and needing servicing. The cooling fan was clogged due to dust collected in the radiator and on the fan, causing the laptop to overheat when used for extended hours. https://it-solve.com.au/acer-laptop-with-a-black-line-acro/

12.01.2022 If your Macbook Air displays "Service Battery" on your battery sign, then your battery reached the end of its life. Also if you have noticed your battery holding charge less compared to before, probably your battery life has been reduced due to aging. We can replace your battery with genuine battery and restore your Macbook to its glorious long-lasting days.... Check our blog on how to resolve this MacBook issue here in Adelaide by clicking the link below. https://it-solve.com.au/macbook-air-battery-service-battery/

12.01.2022 One of the very rare cases where the manufacturing fault caused a Macbook Pro Not to Turn on and stop functioning two years after the assembly. This Macbook Pro died with no reason after it was used primarily on a desk in an office for business practices. "Yesterday morning it just didn't turn on" - Customer reportedHopefully, soon we will see local manufacturing of these machines in every country, and we won't be relying on a low-quality workforce, rather than we would get quality builds. Like the old Macbooks used to be. https://it-solve.com.au/2018-macbook-pro-repair-a1989-not-/

12.01.2022 This Dell laptop was brought to us from a customer who was using it regularly on the field. And although it was used mainly for business work it also had fair graphic-intensive usage too, mainly for streaming and some video editing. It was clear that it needed a dell laptop repair. Issue customer was experiencing was the Windows would not log in in the user account. Instead, it would sign the user out immediately after he logs in. This sounded like a software corruption. The ...question was what it has caused it, was it a genuine corruption or perhaps there was an underlying hardware problem. Before we jumped into conclusions we wanted to run some hardware tests on it We have run hardware diagnostic and apart than temperature being recorded high levels on the graphic card sensors, everything seemed fine. We have noticed though thats hard drive tests took 4 times longer than usual. This looked bit odd, and we start digging into hard drive performance checks. https://it-solve.com.au/dell-laptop-repair-working-slow/

09.01.2022 This time we had a 11 Macbook Air for repair. We dont get these 11 Macbook Air much anymore. They are extremely reliable little Macbooks. Much better performing and sturdy than 12 Macbooks. Customer out of nowhere got loading bar stuck half way through. Even multiple restarys and shut downs didnt help resolving the issue. When he called us, we knew something is wrong with the SSD. So we gave him a quote for a repair over the phone.... Read more https://it-solve.com.au/macbook-air-not-loading-due-to-a-f/

09.01.2022 This time we had a different repair for a change. We havent had a Macbook Battery Replacement for a while, especially the Retina model. It was nice to have a different repair for a change. These models are solid Macbooks and one of the most robust models out there, the dedicated graphic card gives a serious punch. Even 4 years later they still step up and can handle pretty much any task thrown at them. This Macbook Pro Retina came to us with an exclamation mark on the batter...y, stating that the battery needs a replacement. The moment you disconnect the charger, Macbook will switch off. When we took it apart we could see the battery on one side was expanding heavily. This is a fire hazard and would need replacement as soon as possible. The customer was in our workshop while we took it apart and could see how it looks like inside. And as we have expected he also wanted it away from his Macbook as soon as possible. https://it-solve.com.au/macbook-battery-replacement-in-ade/

08.01.2022 An unusual repair we had was this Razer laptop which suddenly start freezing and showing blue screens. Even after Windows reinstall, laptop blue screen kept reoccurring randomly. The customer tried to reinstall the operating system, but even after that the system was freezing intermittently and showing random blue screens. Razor laptops are high-performance laptops which can easily tackle most of the calculations thrown to them.... However, like many laptops, they have their weak spots. And with this model is the heat transmitter pad located on the SSD. It seems to be a bit thicker than it should be and the bottom cover pressure bends the SSD drive and over time it develops cold joints. While the laptop was on the operation table, the customer also asked if we can pump up the memory and do a recent memory upgrade. These Crucial SSD drives are really fast, incomparable to any other SSD drives. Once we have fitted both 1TB SSD and 32GB RAM, this Razer laptop become a beast. And to be honest, we havent seen such a quick Windows installation. https://it-solve.com.au/razer-laptop-blue-screen-repair/

08.01.2022 Recently we had this 13 Macbook Pro 2011 which had a question mark folder on startup. Although bit aged, 2011 Macbook Pro is still highly sought after model, which customers like to keep due to their reliability and sturdiness. Blinking question mark folder usually means that the hard drive is not accessible by the system. It can be either failing hard drive or damaged hard drive cable on these models. https://it-solve.com.au/macbook-question-mark-folder-repair/

05.01.2022 This time we had a stuck iMac loading bar Repair in our workshop in Adelaide. The latest Catalina upgrade completely baffled this already weak hard drive. The iMac was starting fine, but the loading bar would not progress past the loading section. We came across this issue multiple times and knew what is causing it. We run quick tests on the hard drive and it showed its symptoms instantly. It's reading and writing speed was appalling. We had to replace it! And what would be a... better replacement than an SSD. We fitted a 480GB SSD on the place of 1TB HDD, which performs much faster than a normal hard drive. Here in IT-Solve, we provide our customers with multiple options in every price bracket possible, together with high-quality parts. We don't cut corners, you can be assured that you are getting quality parts. https://it-solve.com.au/imac-loading-bar-repair/

05.01.2022 These 13 Macbook Air are amazing laptops. But like all laptops They gather dust and overheat. Due to the all around aluminium design its hard to feel of it gets hot. And by the time we feel the heat in the middle back area, its too late. Thats what happened to this Macbook Air. It had a failure and got stuck at the loading bar, which just progressed half way through and wont move afterwards.... https://it-solve.com.au/macbook-air-loading-bar-repair/

04.01.2022 Another liquid damage Macbook for keyboard replacement we have received this week was this A1534 Macbook. The customer tried to clean the keyboard by spraying a cleaner to the keyboard and wiping it off. But these new butterfly design keyboards are so thin and fragile, that a little drop of water is enough to render some keys unuseful. Apparently, keyboards backlight cover did excellent work in stopping the liquid entering the electronics inside. There was no liquid inside t...he machine. Read how we replaced this keyboard on our blog. https://it-solve.com.au/macbook-keyboard-replacement-a1534/

04.01.2022 A laptop screen may show deformations while it is being opened like this Acer Spin 360 laptop with a broken hinge, we received recently. If you notice on the animation, the screen glass pops up a bit when the screen is opened. We have a couple of options here, to replace the back cover or repair it. But first, we need to understand what has caused the back cover to break its support for the hinges.... Although it is just a 2 year old model, the hinges collected enough dust to tightened the mechanism and increase their resistance when opened. Ideally, they should be open and close smoothly, but what we saw was pressure resulting in the screen to almost pop out of its place. Replacing the back cover and both of the hinges would be the ideal scenario. However, it is an expensive repair and due to the limited budget of this customer, we have to repair them instead. Due to the thickness of the screen, this is quite a difficult process. As there is no much space to work on, we cannot easily glue the area. In comparison with the right hinge support, left hinge support is completely intact. https://it-solve.com.au/acer-laptop-broken-hinge-repair/

02.01.2022 A rare sighting we had recently - this 2008 iMac was working very slow with an occasional spinning wheel being stuck on the screen for minutes at a time. It was clear that it needed a Spinning wheel iMac Repair. This as of today is 11-year-old iMac and hardware-wise was a beast. All components were functioning perfectly apart from the failing hard drive. Even 4 years apart they both had perfectly working GPU and other components, with only failing hard drives due to the dust and fluff collected inside. https://it-solve.com.au/spinning-wheel-imac-repair/