Joshua Clifton | Hospitality service

Joshua Clifton

Phone: +61 419 139 148

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• Businesses
• Local service
• Business service
• Hospitality service

24.01.2022 Thanks @kochieon7 for the shout out in your email this morning! Love being part of this initiative and helping the hospitality industry back on its feet! #hospitalityindustry #joshuacliftonhospitality #cafe #sunrise #davidkoch ... @sunriseon7 @oceanreeve @ Brisbane, Queensland, Australia

24.01.2022 If you had of asked me 7 months or so where I would have seen the hospitality industry today, I could never have imagined where it is now. The entire industry across the world has taken a shotgun blow to the chest. When I launched my hospitality book ironically titled - The Hospitality Survival Guide, it was based on one person who I worked with and lost everything. She inspired me to start writing my book so others like her wouldnt go through that same pain and fear. No...w hundreds of thousands of people world wide are feeling this. When news first broke out about this I felt utterly helpless. My book was about surviving and thriving in this industry and now there basically was no industry. Before coronavirus my book was in 7 countries, a finalist in the Australian Business Book Awards and endorsed by key hospitality experts across Aus. I could see it helping and supporting people but now all I see is pain, fear and doubt for a future they once thought was a possibility in this amazing industry. People have closed and wont reopen, some are pushing through barely and a select few are holding their own. This is affecting millions of people, not just owners, but the staff, the food and drink suppliers, cleaners and much much more. So much of peoples lives are tied to this industry. Make no mistake though, we will come out of this and be stronger than ever but it will take time. I want anyone who is reading this far to know that Im here to help this recovery in anyway I can. I will be teaming up with experts in the industry to bring this industry back on its feet and we will be in your corner every way we can. In the end I know that we will survive, I know we will thrive because that is how we always have, and always will, work in this unpredictable, beautiful industry that connects so many of us from around the world. Stay strong! #hospitalityindustry #joshuacliftonhospitality #cafe #restaurant #bar #hospitalitylife

23.01.2022 Whatever path you take in life, investing in your physical, mental and spiritual health will always produce the biggest return. #invest #investment #mentalhealth #physicalhealth #spiritualgrowth #quoteoftheday #quote #advice

23.01.2022 It takes time to build raging fans on your social media channels for your hospitality business. Even during these times of closures and heartache its important to stay connected with your customers if you are some of the lucky few who are still trading or in a state of hibernation. What are you doing staying connected with your customers on Facebook and Instagram? Whats working for you? #hospitalityindustry #joshuacliftonhospitality

23.01.2022 This is more than a cup of coffee. No filter here, no fancy lighting, it is what is it. But its not a cup of coffee. ... This is someones home, family, life savings, personal adventure or last chance to create something to call there own. This is someones passion to impress you and invite you into their world. But I urge you to remember this the next time you buy your coffee, meal or drink and ask yourself who am I giving my dollar to today and do I know its going to a true cause that I want to invest in? Because you are not buying a coffee, you never were. You are investing in a way of life for thousands of people not just in Australia but world-wide. With all the events happening at the moment around the on-flow effect from the bushfires and coronavirus causing chaos, the people in this industry need your support more than ever. So I urge you in asking you again who are you going to give your dollar to today? Because now more than ever our incredible industry needs your help and its time we start talking about this. Please share this message and lets get behind the amazing individuals in our industry. #hospitalitymanagement #hospitalityindustry #joshuacliftonhospitality

22.01.2022 Does this mean lower wage costs for operators? Will customers embrace this new era of dining? What do you think? #questions #hospitalityindustry #joshuacliftonhospitality #payment #contactlessdelivery #contactless #cafe #restaurant #bar

21.01.2022 What COVID-19 really taught us about the hospitality industry. It's no surprise the devastating effect COVID-19 has had on the hospitality industry world-wide. In some ways the worst may yet to come with jobseeker and job keeper payments scheduled to finish around the end of October in Australia....Continue reading

20.01.2022 Just got my hand on the recording at ABC radio Brisbane last week speaking about the current climate in the hospitality industry - link below and scroll down to the ABC icon to listen in! https://www.masterhost.com.au/events #hospitalityindustry #abcnews #radio #brisbane

20.01.2022 In a world where businesses want your attention, it’s your brand that cuts through the noise. But what do people say about your business and is that in alignment to what you set out to achieve? #quoteoftheday #business #businessowner #brand #branding #businesstips #advice #pointofdifferencecompany

20.01.2022 Meet Julian Mero I am hospitality born and bred, I have owned, operated and sold cafes and restaurants and worked for an institutional landlord as a food and beverage specialist, we have recently launched Food Beverage Logic we is a hospitality education company that specialises in hospitality ownership and we provide workshops and hospitality resources that are designed to help increase the success rate of cafes and restaurants. Julian... and I have teamed up to help the hospitality industry and recently did video together on: - The art of negotiating - Most common mistakes made in negotiations - Key negotiation tips - COVID Code of Conduct discussions PM me if you would like the PowerPoint discussion topics and I can send them through to you. ALSO this partnership means that for a limited time everything at https://foodbeveragelogic.com.au/business-resources/ Is 10% off there entire resource range! Just use the coupon code TACO at checkout! Strictly a few days only! #hospitalityindustry #cafe #restaurant #bar

20.01.2022 Going to call it! Best cafe experience to date! #bigcall @twoblockscafe This gem was unexpected enjoyment tucked away in Holloway Beach, a suburb of Cairns. Food... Service Ambiance Food (again) Everything was 5/5 stars! Special mention to Ash who made this a welcoming and personalized experience to remember. #cafe #winner #cafewinner #hospitalityindustry #twoblocks #coffeeshop #photobomb #amazing #hospitalitylife

19.01.2022 Want to boost your social media engagement right now? Click here to find out how - Do you have a social media strategy?

18.01.2022 With restrictions lifting across Australia. Its now more than ever to reconnect and build stronger relationships with your customers. Its time to revisit what makes your venue unique, attractive and exceptional to a customer. What are you truly delivering and are you consistent with that vision and experience every singe day? #joshuacliftonhospitality #quoteoftheday #cafe #coffeehouse #restaurant #bar #hospitalityindustry #hospitalitymanagement

18.01.2022 You need to be financially sound to survive is this industry. Whether its self taught or accountant based, you need to know your numbers. However. Equal weight must be put into customer attraction strategies. The customer is our business and you have to keep on your toes and stay ahead of the game. What strategies are you working on now that is building attention to your venue? #sharethelove #hospitalityindustry #support #customer #finance #joshuacliftonhospitality

16.01.2022 When you have the right team behind you, it can grow your business faster than ever. What do you do to ensure your team works at their best? #business #businessadvice #joshuacliftonhospitality #quote #businessquotes #businessquotesoftheday #team #teamwork #dailyquote #advice

15.01.2022 I often have to remind myself not to put so much pressure on myself. I used to easily become obsessed with the outcome, that I forgot to enjoy the actual process. The COVID19 effect has reminded me of the simply things that I often overlooked on my personal journey. It has reminded me to slow down, breath the air, respect my body and simply enjoy each day on its own. It has reminded me of the anchors in my life, whats important and what needs attention. Im slowly taking the weight off my shoulders and as a result I now move much faster without even trying on the things that matter most. As always, manage what you can and forget the things you cant. #joshuacliftonhospitality

15.01.2022 Staying connected with the amazing cafe operators Australia wide. Yesterday we launched our coffee and chat initiative through my cafe group on Facebook - The Australian Cafe Owners Network. It was incredible to speak directly with operators and roasters to discuss how they are handling this new business environment. This will now be a weekly event aimed for all us in the industry to stay connected and help each other with strategies and resources. Together we push forward! #Staystrong #cafe #coffee #joshuacliftonhospitality

14.01.2022 Great to catchup with the team at @zomato yesterday! Looking at ways to deliver more support and resources to the hospitality industry! #joshuacliftonhospitality #zomato #collab #hospitalityindustry #hospitalitylife #hospitalitymanagement

13.01.2022 Whether we like it or not COVID-19 is here and its not letting up anytime soon. The harsh reality is that this could simply be a way of life for sometime. 1, 2 or 3 years from now we may be locking down borders at a drop of a pin. We may never find a vaccine and it could simply become something that is part of daily life.... Or it may not. The reality is you need a plan not just in your life but in your work. How are you planning ahead to ensure that you are sustainable and profitable in the months and years ahead? Waiting for it to get better is dangerous. Planning for worst case and best case are both equally important now. How are you planning for the years ahead? #covid19 #plan #adapt #adaptandovercome #worstcase #joshuacliftonhospitality #strategy #marketingstrategy

12.01.2022 Time to shout out your hospo hero! If you know someone who is pushing hard to get you your favourite brew or meal, tag them people and PM me their incredible information so I can shout them out through my network. Lets work together and create the biggest hospo shoutout to date. This is when we need it most! Ready - Set - Go!! #hospitalityindustry #joshuacliftonhospitality

12.01.2022 Happy Halloween! #halloween #halloweencostume #halloween2020

12.01.2022 What do you do to create a positive, emotionally charged interaction? If you are unsure - PM me and I can run you through how #marketing #customer #buying #buyerbehaviour #business #businessadvice #advice #customerservice #customerrelationship

12.01.2022 Agree? #hospitalityindustry

11.01.2022 Today ask yourself - What can I do today to help my customer? Will this advice help? Will this post help? Will this advertisement help?... Not what will give the biggest return or the best outcome for me, but what you can do to help your customer today. Being customer centric isnt a thing you can do every now and again - its something you must do every single day. Understanding customer psychology and buyer behaviour will give with an undeniable advantage over your competition. Want to know how this all works and how easy it is to shift your mindset to generate more sales quicker than ever? PM me or head to my website (link in description) and lets jump on a strategy call. Its time to make a shift in how we sell. #help #customerhelp #customerservice #advice #selling #sellingtips #strategy #joshuacliftonhospitality #marketing #marketingstrategy #communication

10.01.2022 Happy International Coffee Day! #internationalcoffeeday

07.01.2022 When I published my book last August I wanted it to be something that not only helped, supported and grew hospitality businesses but one that was relatable and easy to digest. I love all the reviews Im getting back, especially this one, because it reminds me of why I wrote it. I love this industry and i have dedicated 20 years of my life to it and Im so glad my humour is coming through well in the book as well! #hospitalityindustry #book #author #bookreview #booktestimonial #joshuacliftonhospitality @ocean @tylerannevents

07.01.2022 Its important to understand were our mind sits during any crisis in our lives. We all handle hardships differently. Im quickly realising how every perceived negative event has an incredible learning objective in place for me. So how do you process and perceive hardship in your life? Is it fear or growth based?

07.01.2022 One of the hardest feeling any human can go through is uncertainty. This is not bound by borders, religions or race. Uncertainty breaks even the strongest of us out there. These are uncertain times and I wish I had answers for you. What I do know is this will pass, we will get back up and be stronger as a result, even though it may be impossible see now. This will be talked about for years to come but right now its about supporting each other and taking this time to recoup and plan ahead. Stay strong, take care of yourself and remember you are not doing this alone. #bestrong #joshuacliftonhospitality #coronavirus #risetogether

06.01.2022 With everything happening around the world at the moment, I am so grateful to be working with @oceanreeve and the team and be surrounded by so many authors (upcoming and published)! As the lead marketing mentor, I have been working side by side with these authors for months and I continue to get inspired more and more each and every day. Rest assured, we are striving to support as many people as we can with these incredible stories from around the globe! #authors #joshuacliftonhospitality #authorsofinstagram

06.01.2022 I have a motto. 'Everybody that takes a risk to do something they love deserves the support to see it succeed.' My love is helping others achieve their dreams. I swear there is no greater feeling. Which is why this statement below resonated with me. ... Keep reading if own a cafe, bar or restaurant. 'If i cant get a customer $5000 - $10000 in savings a year, i feel im not doing justice for them to justify the shift...' I'm very excited to share my latest book partnership with @innovatorsdirect - Hospitality System Specialists that work with companies such as Cocobliss, Acai Brothers, Nodo and Charboys. Here's what I asked them - 'But how can your EFTOPS and systems help people now in this COVID-19 crisis? Why would changing to your services be the best move? This was there response - This was there response - 'We work with owners to look at the big picture and work towards granular details with the focus of saving money and improving operational efficiency. If i cant get a customer $5000 - $10000 in savings a year, i feel im not doing justice for them to justify the shift.' Whether you own a cafe, bar or restaurant David Cahill will jump on a free strategy call with you and show you how it's possible to make savings like these. Here are a few examples - $17000 per annum savings - Brisbane venue (gas and electricty) $30000 per annum increase in online ordering - Sydney venue (online ordering integrations) Reach out via www.innovatorsdirect.com.au or direct to David on 0401717777 or [email protected] or PM him on @innovatorsdirect Facebook - https://www.facebook.com/innovatorsdirect Mention my name when you reach out for the free strategy call to take advantage of the the above offer - you wont be disappointed. So excited to be working with a team that truly are helping customers through this crisis! #cafe #bar #restaurant #business #collaboration #partnership #businessopportunity #hospitalityindustry #hospitalitymanagement #savings #coffeeshop #hospitalityhelp

06.01.2022 Want me to sum up whats happening in the hospitality industry right now? See below -

04.01.2022 Now more than ever this is when our industry needs our support. With cafes, restaurants and bars slowly reopening this truly is crunch time time for our hospitality heros. The next time you go out for your morning brew, grab a snack as well. The next time you go out for dinner, buy that extra entree. The next time you go out for a drink, grab an extra brew for the road. This is the real test for the industry now. Show your support, dig deep and lets really show what we can to support our precious industry! Share this post and lets start spreading the word! #hospitalityindustry #joshuacliftonhospitality

04.01.2022 So pumped to team up with @xxtracreamy who are putting together Australias biggest directory listing of cafes and restaurants doing takeaway options! Pick your city and you are away! Full link in their bio! Who is hungry? @ Brisbane, Queensland, Australia

04.01.2022 No amounts of fancy advertising, gimmicks and misleading behaviour will ever create customer loyalty in this industry. True customer loyalty is determined by your ability to leave a positive impression which is greater than what they ever could have expected. Do that and you have unrivalled loyalty. #customerexperience #care #joshuacliftonhospitality #customer #customerservice #customerappreciation #customersatisfaction

02.01.2022 Latest news is in! Book just got endorsed by Chef Pete Evans!!!!!!!

01.01.2022 A lot of us are unsure as to what will happen next. Some of us are scared, worried or nervous but what this is really doing is forcing us in front of our work, family, friends and most importantly - the mirror. Whats important to us right now and is it in line with who we are? At this point in time its about support, care and compassion for each other. For those of you who are fairing well during this time, its about putting out your hand to those who arent. No more then ever we need to support each other and when the time comes, when we stand with each other on the other side of this, your true character will come through more than ever. #staystrong #joshuacliftonhospitality #together

01.01.2022 Today ask yourself - ‘What can I do today to help my customer?’ Will this advice help? Will this post help? Will this advertisement help?... Not what will give the biggest return or the best outcome for me, but what you can do to help your customer today. Being customer centric isn’t a thing you can do every now and again - it’s something you must do every single day. Understanding customer psychology and buyer behaviour will give with an undeniable advantage over your competition. Want to know how this all works and how easy it is to shift your mindset to generate more sales quicker than ever? PM me or head to my website (link in description) and let’s jump on a strategy call. It’s time to make a shift in how we sell. #help #customerhelp #customerservice #advice #selling #sellingtips #strategy #joshuacliftonhospitality #marketing #marketingstrategy #communication