JUDYS pet Grooming in Tugun, Queensland, Australia | Pet service
JUDYS pet Grooming
Locality: Tugun, Queensland, Australia
Phone: +61 7 5598 2933
Address: Kaleena St 4224 Tugun, QLD, Australia
Website: http://judyspetgrooming.com.au/
Likes: 675
Reviews
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25.01.2022 Merry Christmas and a happy new year from our family to yours we are now closed till the 6th of January
25.01.2022 Hi all as of this stage we are flooded into our home all roads out are now blocked so we will be staying in for a few days we will do our best to contact all of you who have appointments over the next few days please be understanding of our situation we will do our best to be back in the salon after it all calms down and the clean up is complete cheers and stay safe everyone
24.01.2022 Please note we are still on holidays till Monday the 6th of January all messages and phone calls will be returned then thanks guys
24.01.2022 Hi everyone it’s business as usual here in the salon. HOWEVER if you are unwell,with cold and flu like symptoms high temperatures and so forth we please ask you to reschedule your appointment. We are doing our part in keeping our family as healthy as possible in this current situation so please do the right thing by not only us but to everyone around you. We have taken extra measures to ensure we follow the guidelines of health and safety. We are still taking bookings until advised by appropriate sanctions to close. Thanks for understanding and be safe everyone
24.01.2022 Some of you may have met our oldest daughter who is 16, Khlea is a grade 11 student who is studying hard to be a vet nurse, she has grown up in the salon along side most of your pets. During the lockdown she has been working really hard alongside us and has a natural talent for grooming, her attention to detail is impeccable,and her way with the animals is beautiful to watch. So when the time comes that we again open on Saturdays she will be taking on her own request clients we will keep you updated on here when we will reopen on Saturdays. We look forward to seeing you all soon. WE ARE OPEN WEDNESDAY AND FRIDAY AT THIS STAGE
23.01.2022 Please be mindful if your crossing the border from NSW there are lengthy delays, today was up to 2 hours we will do our best to accommodate you if your late but please we are trying our best to keep things running smooth. I’m some cases we may just have to simply reschedule you.We need to keep it fair on clients that are on time,also it’s school holidays for our children so spending time with them is very important to us we don’t want to be held up by accumulation of late arrived appointments thanks guys
23.01.2022 An urgent warning tonight for dog owners, with parvovirus cases exploding across the south-east. #9News
22.01.2022 HELLO EVERYONE This is the hardest post to put up but due to the ever changing world around us we have come to the very very tough decision to close our doors until further notice please understand that this has lost us many hours of sleep, and makes us sick to the stomach to have come to this decision.Our children and loved ones need us to be healthy to protect them from this virus.we finish up tomorrow at 12 we will keep you all updated on here as to when we will ...reopen,we hope you all understand and we hope you all stay safe, and well. If your needing assistance on how to keep your pets brushed and clean you are more then welcome to give us a call or message us on here we will assist in any way we can. Thankyou all so so much for your support in keeping our little family business thriving we appreciate you all so very much THIS IS NOT GOODBYE..ITS SEE YA LATER
21.01.2022 Hi everyone just a reminder we are fully booked for a week in advance at the moment we are trying our best to clear the demand to have it to just a few days wait.PLEASE understand that prebooking your next appointment upon departure is your best way of securing the day/time that you are wanting. We understand that dogs are getting hot,and are probably in a bit of a state from the recent cold weather but please we can only do so much a day. Frequently brushing and combing to t...he skin of your pets drastically reduces the need for the short all off haircut that no one really wants... the more you do at home with maintenance the better,not only the cheaper it may be,the more likely it is to get your desired haircut you want Also we have had quite a few NO SHOWS this not only is a little frustrating, it doesn’t allow us the time to call in from the cancelation list, please give us the courtesy of canceling as soon as possible if you can’t make it so we can give the appointment to someone who can.
20.01.2022 We have 5 spots left for this Wednesday and 3 spots left for Friday if you would like any of those give us a call on 0755982933 or pm us on here
20.01.2022 Well that’s a wrap for us this year!! Thank you to each and everyone of you all for your continued support through a year like no other,floods,fire and covid what a wild ride!!!bring on 2021! A MASSIVE SHOUT OUT TO OUR 6 KIDS WITHOUT THEM THESE LAST 2 WEEKS ALOT OF YOU WOULD HAVE MISSED OUT ON AN APPOINTMENT THEY ALONG SIDE US DID SOME MASSIVE HOURS TO MAKE IT ALL POSSIBLE THANKS GIRLS To each and everyone merry Christmas and a happier new year lots of love and light Cassey hayes and girls
20.01.2022 Murwillumbah clients we are flooded in!! We are so so sorry to cancel you all today we tried our best to get to you but to drive through flood weather is not something we are willing to do we are so so sorry TUGUN CLIENTS we are hoping this water subsides as quickly as it’s rising at this stage we can make it HOWEVER in the next few hours we will know please understand that this is way beyond our control and we are doing our best to be there for you all we will update as the day/night wears on thanks all
19.01.2022 Hi everyone PLEASE if you have booked early morning appointments please be on time!! At this time of year it’s really important to stay to schedule anymore then 15 minutes late and your appointment will be cancelled
19.01.2022 Business as usual
19.01.2022 Updated Availabilities for next week are up...see previous post JUST A FEW REMINDERS 1.please be on time! 15 minutes or more late and your appointment is immediately CANCELLED 2.early arrivals will not be started till actual appointment time ... 3.FLEAS if your pet has fleas please inform us upon arrival so we can address the situation right away although we are very strict on this here with monthly natural pest sprays it’s imperative that you inform us of your pet having an infestation 4.RUDENESS.... we understand that this year has been very very difficult but PLEASE our staff are doing their very best to help everyone possible they don’t need the extra pressure of that sort of thing we stand by our staff and back them 100% if they choose not to groom aggressive pets their safety and the pets safety comes FIRST Thanks everyone
18.01.2022 A quick little reminder although our Tugun salon is closed our little shop at the king st vets in murwillumbah is still operational so if your a nsw resident and are needing an appointment give them a call on 0266724322
17.01.2022 Christmas is fast approaching if you are wanting grooming PLEASE BOOK IN NOW!! There are very limited spots left we will not be squeezing anyone in please be organised as we are in VERY HIGH DEMAND with the very hot weather and holidays fast approaching
17.01.2022 Hi everyone we hope your all safe and dry. We are currently on moderate flood predictions at our home if this rain continues we will have no choice but to close till further notice we will do our very best to answer calls and messages and we advise as the day goes on as it stands 2 of the 3 roads out of home are flooded stay safe everyone and we will keep you informed
17.01.2022 We are sorry but tomorrow we will closing early our 13 yr old poodle will laid to rest he had been working the floor with us since a young pup, most of you would remember him by his bright colours or dapper wear please understand that at this difficult time we will not be taking on anymore bookings for tomorrow thanks for understanding
17.01.2022 We are closed today due to unforeseeable circumstances sorry everyone
16.01.2022 YES!!! We are open!! WEDNESDAY & FRIDAYS ONLY at this stage this is a positive step towards being open full time again. Please do be patient we are doing our best to help everyone with their needs. Please note too we have our 6 children that are all being homeschooled so your preferences on days and times are limited as are ours. We have a few new rules they are as follows.. 1. NO ENTRY INTO THE SALON, this also goes for our cat owners (sorry guys) 2. PLEASE call the salon... on arrival,someone will be with you promptly... 3. PLEASE DO NOT KNOCK ON THE DOOR OR WINDOWS,this not only upsets the fur clients in the salon WE CANNOT HEAR IT AS WE HAVE EARBUDS IN DUE TO THE DRYERS BEING ON 4. All pets will be bathed upon arrival, this is inline with recommendations of the covid guidelines,so clipping with the no bath option is no longer available 5. Your prompt arrival is very very important we have staggered arrival and pick up times to minimise gathering out front 6. Social distancing please respect our health and yours by respecting the 1.5metre social distancing rules 7. Under no circumstances will our team be blamed for the condition your pet May be in. We cannot fix in 2 hours what been happening in 1,4,8,12,weeks 6 months or a whole year.... we a fantastic at our job but we are not magicians please continue to brush and comb your pets in between visits Thankyou all for understanding and we will see you all soon
16.01.2022 We are back, all cleaned up after flooding at home and our phone lines at the shop all fixed we apologise for any inconvenience and frustration this caused we will do our very best to get back to all your messages and get you all booked asap thanks everyone
16.01.2022 Today we closed our shop in support of women,men,and children who have all been through domestic violence this cause is close to our hearts.We have attended every one these events since the start and love showing our support
15.01.2022 Hi everyone I have returned all of your booking messages PLEASE confirm ASAP I can not hold these spots for long thanks
15.01.2022 Good morning everyone, just a reminder that still at this stage while covid 19 and winter is lingering around we are only open Wednesday,fridays and alternating mondays/ Saturdays we understand this doesn’t suit everyone’s needs but please covid won’t be forever and winter is normally the slower months for us. We will be back to our normal trade hours in a few short weeks after winter has disappeared and the beautiful spring weather is here and hopefully covid is a distant me...mory. Also we have a lot of requests for same day appointments we no longer accommodate getting you in on the day you call as we are booked a few days in advance and that just wouldn’t be fair to those who pre plan or have to wait We have had an influx of dogs coming in that have been let go over winter whilst we understand that you don’t want your pet getting cold regularly grooming over winter is very important not only to keep knotting/ matting at bay but for the health and well being of your pet is priority, we do no dematt/ cut out/or brush out what could be days,weeks, months of no proper at home maintenance. Any pet bought to the salon matted more than 25% is recommended to be clipped right back short to start fresh our policy has always been HUMANITY OVER VANITY NO pet will be subjected to hours of brushing, dematting or painful thinning out not only is it painful it’s traumatic and it’s not something that we are willing to put your pet through the best way to get the haircut your wanting on your pet is to brush AND comb your pet daily.
15.01.2022 Hi everyone with the warm weather now here appointment time slots have filled this week very quick!!! Please note booking ahead is your best chance of getting the time and availability you need. WE ARE NOW FULLY BOOKED TILL MONDAY THE 7th of September we will not squeeze in anymore or take on same day appointments or walk ins EVERYTHING will now need to be pre booked sorry to those who rely on that service but it’s just not fair to those who are happy to wait and do prebook THANKS FOR UNDERSTANDING
15.01.2022 BORDER DELAYS!!!! Please give yourself plenty of time to get through guys it’s a frustrating time all over again stay safeBORDER DELAYS!!!! Please give yourself plenty of time to get through guys it’s a frustrating time all over again stay safe
14.01.2022 Good news guys!!! We are opening 2 days a week as of this week! Wednesday and fridays at this stage. Please note we will have limited spots available with new rules in place 1. Please be patient we are doing our best to work out how this is going to go 2. Please call us when you arrive 3. Please do not enter the salon..we have a no contact policy in place to keep us safe 4. Please if your unwell STAY HOME do not try to make an appointment till you are well ... 5. All appointments will be in and out in the shortest amount of time possible so you will need to be available to pick up as soon as possible 6. Please if you want us to stay openPLEASE follow our rules,we don’t want a fine and we don’t want to see you get one either so PLEASE practice your social distancing 7. We are all trying our best to stay safe at this time let’s do this together WE HAVE MISSED YOU ALL AND CANT WAIT TO SEE EVERYONE
13.01.2022 Our phone lines are STILL DOWN please be patient we are trying our best on our end to get it sorted ASAP
13.01.2022 Yes!!! We do cats!! At both our salons Tugun/ king street vets Murwillumbah, if your kitty is in need of some pampering give us a call and we can arrange a time
13.01.2022 100% love our job
12.01.2022 We have 5 appointment available for tomorrow (Friday) who would like them?? 10:30,11,11:30,12:30,1pm get in quick!! These go super fast
11.01.2022 good morning everyone we are having today and tomorrow off as our daughter is having surgery today any calls and messages will be returned at our earliest convenience on wednesday morning thankyou for understanding
11.01.2022 Hi everyone, SPRING IS HERE!!! which means everyone wants grooming!!! PLEASE PLEASE PLEASE do be patient we are doing our absolute best to fit everyone in. Under no circumstances will we be sworn at or take abuse for not getting you in when you are wanting we are human and are working as much as possible with both of us with back injuries. We understand that it’s hot now and you are all wanting your pets done ASAP please take into consideration that we have a very large client base that all wants the same thing as you all do. Our advice always is to prebook your next appointment on departure that way you will never not have a spot when you want Thank you to those that understand that we are doing our best we appreciate you WE ARE NOW FULLY BOOKED TILL MONDAY THE 14th of SEPTEMBER
10.01.2022 We are almost full!! WHATS LEFT.... Saturday...7:30,10,10:30,11,12 Monday...,3 ... IF NEEDED WE WILL OPEN ON SUNDAY HOWEVER.... only if there is a minimum of 10 requests Don’t hold off grabbing one of these spots we will no squeeze you in anywhere once these are gone See more
10.01.2022 Good morning everyone we have managed to get into the shop this morning (low tide) our phone lines are down please contact us via here or call us on 0416816290 we have Telstra onto the problem and should be fixed by this afternoon all appointments from today and tomorrow have been rescheduled or completed this morning. Thanks for all You patience and understanding When it rain it pours see you all soon
08.01.2022 Happy birthday to the big fella of the shop
07.01.2022 Good morning everyone we are so very lucky to have THE JUDY the original owner, our mum and amazing mother in law back at the salon 3 days a week over the summer. So that means extra appointments are now available if you would like an appointment we have times available on Wednesday and Friday this week comment below or pm us to secure your spot
07.01.2022 Meet Selena... a gorgeous ragdoll, she is an excessive self groomer.A little under 2 weeks ago she fell very very illafter a few visits to the vet she had X-rays to confirm she had a hair ball lodged in her stomach. Which resulted in major surgery to her little tummy This can be common in longhair breeds of cats or excessive self groomers. So to help manage this with her she will now be clipped year round she is a very very good girl for grooming and often purrs through getting done,if your fluffy feline is in need of this service give us a call on 0755982933
07.01.2022 We have 5 spots for Saturday left get in quick who wants one???
07.01.2022 Good morning everyone NSW CLIENTS due to border restrictions and the increasing non essential travel rules it is now not allowed that you cross the border to have your pet groomed HOWEVER if your willing to travel 20minutes down to Murwillumbah we are open at the KING ST VET on Tuesday and Thursdays for your needs.they can be contacted on 0266724322. Please understand we are doing our best to help everyone out.... QLD CLIENTS yes we are open! HOWEVER we are on very restricted hours and days. We are following very strict guidelines to help flatten the curve of this virus.Please understand that we may have to cease trade at any given time to adhere to the ever changing restrictions.PLEASE if you are unwell,or feeling not 100% or have been in contact with someone that is unwell we ask that you please DO NOT pursue an appointment. We are doing our very best to ensure we follow all the protocol laid our for us to still trade please help us with that OUR NEW HOURS WILL BE AS FOLLOWED WEDNESDAY 9-2 FRIDAY 9-2 SATURDAY 8-12 Please understand we have a large family and are doing our best to support them and to keep them healthy we wish everyone love.light and good health Thankyou
06.01.2022 We are now fully booked this week! The weather is getting warmer, and ticks are out in full force book your appointment before we fill up for next week, we have had 10 calls just this morning bookings are filling so so fast
06.01.2022 WE ARE NOW FULLY BOOKED!! Our next availability is the 13th of JanuaryWE ARE NOW FULLY BOOKED!! Our next availability is the 13th of January
06.01.2022 Good morning everyone hope your all ok in this wild weather.. just an update on our situation at home (we live on the tweed river at Tumbulgum it floods )we are still able to get to work however the options on roads in are limited to us we may need to cancel if this does happen to be the case we will promptly contact you to reschedule please be mindful of our situation we will do our best to be there for you WE ARE OPEN
05.01.2022 Apologies to anyone trying to phone us our phone lines are down and we have been on to them for 1.5 hours this morning still trying to get it sorted hopefully be back on by late this arvo or tomorrow morning
03.01.2022 After a whole WEEK our phone is fixed yaaay thanks everyone for you patience
02.01.2022 We have the following times available Wednesday 9am 11 x2... 11:30 12 If you would like any of these please let us know ASAP See more
02.01.2022 School holidays means extra love and cuddles from our kids for everyone
01.01.2022 We love a good before and after!! Meet Murphy he is such a darling puppyhis first big boy haircut today he is a very well maintained pup between grooms such a gorgeous boy
01.01.2022 Next weeks (14th-19th) availabilities are in our previous post get your spot so you don’t miss outNext weeks (14th-19th) availabilities are in our previous post get your spot so you don’t miss out
01.01.2022 It's not goodbye it's seeya soon!!! Thank You very much to everyone for all your support take care and be kind to one another we will update frequently on when we will be reopening
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