Kaleen Veterinary Hospital in Canberra, Australian Capital Territory | Hospital

Kaleen Veterinary Hospital

Locality: Canberra, Australian Capital Territory

Phone: +61 2 6241 4002

Address: 2 Callabonna Street 2617 Canberra, ACT, Australia

Website: http://kaleenvet.com

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• Medical and health
• Medical centre
• Veterinary surgeon

25.01.2022 Most days we see dogs and cats, some days we see birds and lizards too, but this is the first time we have ever had a baby unicorn in our clinic! Do you have one of these magical creatures at home? Our vets are now qualified to treat any unicorns for health checks!

24.01.2022 Good morning. Our internet is down this morning which means we have no phones. The clinic is still open as usual though.

23.01.2022 You’ve got to be kitten me right meow A few of the beautiful little kittens from Flossie's Kitten Rescue came in today for their first vaccinations - can you count how many there are?

22.01.2022 Just a quick note to let you know that we are changing our computer software program next week. There will be a new online booking portal. Until it is embedded in the website and online platforms, the link is : https://cvg.apse2.ezyvet.com/external/portal/main/login... Have a great weekend

21.01.2022 Poor little Ziggy had an unfortunate run in with a bee today Luckily his mum brought him straight in and got him the care he needed. Rest up lil' man! Your nose will be back to normal in no time!

19.01.2022 The health and wellbeing of our clients and our staff is always at the forefront of our minds, and as such we are taking steps to ensure we minimise the risk of transmission of this virus to all parties. We are monitoring this situation daily and updating how we operate accordingly. As such, we wanted to inform you that we have lifted our health and hygiene standards even higher to keep our team and clients safe, together with other precautionary measures: Disinfecting pub...lic areas and toilets including handles, chair surfaces, reception bench area and front door regularly throughout the day. Placing hand sanitisers at our entrance and reception area for clients to use when entering the clinic. At completion of each consultation, the consultation room and equipment is thoroughly cleaned with a disinfectant that inactivates Covid-19. A strict wellness policy ensuring employees must stay home if they are showing any signs of illness. How you can help? We are also asking you, our clients, to kindly read and follow the below recommendations: If you have returned from overseas travel in the last 14 days, and your pet needs urgent assistance, please call us to discuss options so we can determine the best course of action which may include collecting your pet from your car and conducting the consultation via phone. If you have cold and flu symptoms, or are self-isolating, we ask that you delay your consultation until the period of self-isolation is complete or symptoms have resolved. If your pet needs urgent assistance, please call us to discuss options so we can determine the best course of action. If you become unwell and you have recently visited our clinic, please call us and let us know so we are able to take precautions for the health of our staff and clients. Social distancing. We ask that you refrain from handshakes, hugs or any physical contact with our staff. Waves and thumbs up are encouraged and appreciated. We also ask that wherever possible only ONE owner per pet attends the consultation. Your patience. We may have reduced staff numbers in coming days and weeks, and we ask that you are patient with our team members, we are all working to the best of our ability. Thank you for your understanding and ongoing support at this difficult time

19.01.2022 Are you bird napping? After spending the first days of their life in a nest baby birds take to the ground during spring and summer to stretch their wings and learn how to fly. It is vital that no one remove a baby bird if one is found on the ground, unless it is obviously injured. Most people who carry away baby birds get swooped by protective parents, but ignore these protests. Most babies cannot fly because they are still learning, but their parents are around to protect... them. Just because they are not flying does not mean they are injured. As the fledglings grow their parents will often leave them during the day, hiding them in bushes and only returning a few times to feed them. If you are worried about predators such as cats try placing the bird in a tree nearby. Always keep children and domestic pets away from baby birds. Monitoring the bird and it’s parents activity is the best way to assist. If you find an injured bird please contact ACT Wildlife on 0432 300 033 for further assistance. Alternatively please take the injured bird to your nearest vet clinic

17.01.2022 : These are challenging times, having already lived through a summer of fires and hailstorms and now a world wide health emergency. It is impossible to know the impact that this virus will have on Canberra, let alone our pets. Kaleen Veterinary Hospital cares deeply about the wellbeing of our patients, clients and staff. Our standard practice is obviously to maintain high standards of cleanliness and disinfection in our hospital, and we ...have reviewed our protocols and procedures to make sure they are in line with advice from the health department and our veterinary association. : We will maintain our high standards of hospital in line with all current guidelines for best practice We will increase access to alcohol-based hand rub for clients entering the clinic We have upgraded our policy of hand hygiene for before and after every interaction with a patient or client within our clinic We have upgraded the frequency with which we will clean all commonly touched objects in the clinic We have implemented strict policies with regards to staff staying away from the clinic should they be experiencing suspect symptoms, had close contact with anyone testing positive for the virus or be returning from overseas travel. With this in mind, we ask that you consider the health and wellbeing of our staff, so they are not put at risk and subsequently put the function of the clinic at risk. Unfortunately, we can’t provide this essential service from home. , : If you are unwell and particularly if you are showing any symptoms of COVID-19 (coughing, sneezing sore throat, fevers, lethargy or respiratory distress), please stay at home. We are still very happy to see our patients of course but urge you to find someone else to bring them to the clinic. If you cannot find someone else to bring your pet, please call us so we can help to find a suitable solution Please sanitise your hands at the door before you enter the clinic Wherever possible, please only have one person accompany the animal to the clinic. Leave children at home where you can, so we are reducing the number of people contacting each other as much as possible When you arrive at the clinic, if possible, leave your pet in the car and come in to let us know you have arrived. Once we are ready to see you, we will either call you or come to get you That you practice social distancing once you are in the clinic These are unprecedented times and we all need to look after each other so that the risk we pose to others and the risk posed to us is minimised. If we can follow all these guidelines, hopefully we will be able to continue to look after our precious patients through these difficult times See more

16.01.2022 WARM WEATHER With warmer weather predicted for this week it is vital to take extra precautions for all your pets, large and small. Heat stroke or heat stress is a very serious condition for our animal friends: it can lead to multiple organ failure and sadly, death. Ensure you: ... Give your pet plenty of access to shade, drinking water, rest and airflow. Bring animals indoors on hot, humid days, if it is cooler there. Exercise only in the cool of the early morning, or late evening. Avoid hot sand, concrete, asphalt or metallic areas where heat is reflected or which might burn paw pads. Do not leave your dog in a car or vehicle even when the windows are down, dogs can still overheat quickly. What are the signs? Signs commonly include: high body temperature (>39C) or skin that is hot to touch, vomiting, excessive drooling, rapid panting, breathing difficulty, distress, loss of coordination, weakness and collapse. If you think your dog may have heat stroke: 1. Bring your pet to a cool, shaded area out of the sun or cool tiles near a fan. An air-conditioned room is ideal. 2. Use cold water, ice packs or wet towels to gently cool the head and body and offer small amounts of water to drink to help your pet rehydrate. 3. Remember to contact your vet immediately, even if the symptoms have subsided. It’s better to be safe than sorry!

16.01.2022 We are currently experiencing phone issues - this is an issue affecting multiple businesses and the network providers are working hard to get this problem resolved ASAP. On arrival please knock on the door and wait for assistance. We apologise for the inconvenience and thank you for your patience.

16.01.2022 We would like to wish everyone a safe and happy New Year’s Eve Just a reminder we are closing at 3pm today and reopen again on the 2nd January at 8.00am - for any emergencies please contact Canberra Veterinary Emergency Services on 62257257 or the Animal Referral Hospital Canberra on 62806344. Please remember to keep your pets away from any dangerous foods and alcohol to prevent a trip to the emergency clinic

16.01.2022 Many pet owners have throughly enjoyed working from home during COVID-19 and spending extra time with their furry friends, however while we may see eased restrictions as life getting ‘back to normal’, our pets see a different side of the story For pets, having their humans home more than ever has likely resulted in a shift in mindset when it comes to their daily routine, meaning the shift back to ‘normal’ could come as a shock. Over the coming weeks many people will be ret...urning to work and we want to try and help you to create a good work-pet balance and minimise any unwanted behaviours that may come with your absence. A drastic shift in lifestyle can cause issues for our pets that a lot of pet owners have never had to deal with before. This may be overwhelming to you and your fur babies but most behaviours can be changed with training, patience, time and lots of love Below are come tips for preparing your pet for post-COVID life Prepare your pet with short absences. Even when you are at home, it’s important to give your pet limited periods of separation. If you have been at home all the time, build an adjustment period of separation and gradually extend it to a full day away. When returning to work, start your day by going for a walk, vigorous play or other exercise with your pet prior to leaving. This will help tire them out and guarantee plenty of snooze time for the rest of the day. Give your pet their own job! Puzzles to solve, toys to chew, treats to look for or stuffed Kongs can make great enrichment activities to prevent your pet from getting bored. Keep your pets mentally stimulated by rotating toys. Avoid saying dramatic goodbyes to your pet when you leave or come home. Give them a special treat before you head out the door, so they associate you leaving with something good. If your dog senses that leaving is a bad thing, they will be more likely to develop separation anxiety. When arriving home, reward calm behaviour with attention and treats. Other ideas include getting a reputable dog walker, join doggy daycare or where feasible consider neighbourhood pet playdates while humans are at work. Some animals can respond well to music and ambient sound - leave a radio or television on when you leave to create familiarity for your pet. Human voices can be comforting when alone.

15.01.2022 My pet is vomiting what should I do? We often get phone calls about this and there isn’t a ‘one size fits all’ answer. There are lots of things that influence whether it’s likely to be a problem, including the age and general health of your pet, the frequency of the vomiting and whether they have any other signs that indicate they are unwell. If your pet is behaving normally, has eaten happily and kept it down since vomiting, or if it vomits on a regular but infrequent basi...s (and has been previously assessed for this) it is still probably worth getting your pet assessed by a vet but it is not urgent. If your pet continues to vomit or is showing other signs that they are unwell, such as decreased appetite, lethargy or diarrhea, they need to see a vet that day. This means the underlying problem that has caused the vomiting can be investigated and, importantly, side effects such as dehydration can be assessed and treated, giving your pet the best chance of a good recovery. If you’re at all unsure about whether your pet needs to see a vet, please don’t hesitate to call us on 6241 4002, or book an appointment online.

14.01.2022 Important announcement: this week we have upgraded our computer software which will help us in providing the best of service to our clients and your pets. We are all working extremely hard to learn the new system and ensure you we are doing everything we can to make this change as easy as possible. You may find things take a little longer over the following weeks and we ask you to please be patient with us during this time - we greatly appreciate your assistance

12.01.2022 The ACT Pet Crisis Fund is doing great things to help people with pets who are disadvantaged. Come along and support them at their movie fundraiser, it's great value too!

12.01.2022 YAPPY FRIDAY EVERYDOGGY The gorgeous Chester hopes everyone is as smart as him and wearing their socks today to keep their feet nice and dry from all this rain!

12.01.2022 Have you noticed that your dog seems to be slowing down? Or maybe you think your dog sleeps all day, more than usual? It's cold. Maybe it's the weather? So often, we attribute a decline in mobility, or our pet’s ability to move, to be part of their aging process or forces outside our control. But just as achy joints cause humans to move slower at any age, the same happens with our beloved fur-babies. And just as there is help for adults, there is for your precious fur-baby to...o. Of course, the first step is answering one simple question: Could my dog have arthritis? Parnell, the makers of Glyde Mobility Chews, has developed an online risk assessment that will take you through a number of questions about your pet. Scores are based on answers to questions around breed, age, joint history, body condition and ability to perform common activities. The score will indicate whether your dog is in a low, medium or high risk category of having arthritis. The results of the risk assessment will be emailed to you, along with links to some useful information about arthritis. Once you’ve received the results, feel free to book an appointment with one of our vets to discuss the results. If you complete the survey and share the results with us ( email [email protected]) in the next 4 weeks, you’ll go into the draw to win a free tub of Glyde. Complete the survey now: https://go.parnell.com/en-au/could-my-dog-have-arthritis

11.01.2022 Phoenix needs a new home! This handsome fellow has to find some new humans; he is with our friends at the Miss U Motel Cattery. Unfortunately his elderly owner is quite unwell and does not think he will get well enough to have his beloved cat back. He is extremely sad about this but would love for Phoenix to go to a good home.... Phoenix is about 10 years old, male, desexed, has all his vaccinations and flea/worm prevention etc. We think he will need to be an only child and will need an outdoor enclosure, as he does like to roam at night. Phoenix is definitely a ‘Top Cat’. He has a very strong will, he’s affectionate when he wants to be, but not a particularly cuddly boy. He does like to sit on laps and smooch, but on his own terms. If you think you could give Phoenix a loving home please contact Yvette (0404 872 803) or LouEllen (0402 108 711) from Miss U Motel See more

09.01.2022 COVID-19 restrictions in place Our doors are closed, but our clinic is OPEN! We are asking all clients to help us to keep our community safe, and help us look after your pets during this crisis ... Consultations will look slightly different for the foreseeable future: Stay in your car when you arrive at the clinic Call us when you arrive on 6241 4002 and our receptionists will check you in. Please provide them with the number you can be contacted on and the description of your car Your vet will call you and have a brief conversation about why your pet is here A vet or nurse will come out to your car to collect your pet and bring them into the clinic for their appointment Consult continues as normal (still with lots of pats & treats!) We understand this is different to what you and your pets are used to but we are doing everything we can to ensure your pets feel safe and comfortable during their appointment Your vet will call you to discuss recommendations and ongoing treatment The receptionist will call you for payment over the phone to minimise the handover of cash Your vet or nurse will return your pet to you along with any medication, food, treatment and paperwork We are taking these measures to protect our team, our clients and to ensure we are able to remain open during this time - we thankyou for your cooperation, understanding and patience

08.01.2022 - So, what is socialisation? It is a well-recognized developmental stage in puppies, at approximately 3-14 (or 16) weeks of age, when they are especially receptive to new social relationships and attachments. However, socialisation is not a one-size-fits-all path to normal behavior in dogs, and it certainly doesn’t end with a slammed door at 14-16 weeks. In fact, all dogs continue to learn, for better or for worse, as...Continue reading

08.01.2022 With the recent developments due to Covid-19, you may be going through some challenging times. With many people now confined to their homes, this change is difficult for them and their feline friend Your cat may now be obliged to share their home with you and your family all day. Normally you have a part-time relationship with your feline friend; you are out of the house for many hours working & enjoying your social life, & your cat can be very happy when you finally co...me back home. However, in the current situation having all of the family around all day long can be very stressful for your cat Remember, cats love peace and quiet and being in control of their home and routine. First of all, no panic! Your cat can pick up on your anxiety, so it is better to limit manifestations of stress and agitation to avoid transferring this to them. Try to use this time to deepen your understanding of your cat and reinforce your relationship. When your cat shows they’re ready, you can play funny games with them and find new ways to be happy together! Below are 4 easy ways to encourage your cat to interact and play . Hide some treats - which are part of the cat's daily ration - under the corner of a carpet or towel lying on the floor. You can play together to find them . Put a small quantity of water in a basin and dip a plastic ball or a paper boat: play with the cat to push the object here and there on the surface of the liquid . ! Fill the bottom of a cardboard box with at least two layers of balls made of paper and throw a toy mouse so that the cat can "find it" as if it were hunting. . Build a paper plane and challenge the cat to catch him during the flight. Pampering your cat is a very comforting activity for you and your cat but we have to be careful with this human behaviour in order not to generate, even unconsciously, any stress or discomfort in your pet! You and your family being at home all day could annoy your cat, as they may find it more difficult to find a quiet place to have their cat nap. Make sure your cat can still access their favourite resting places and elevated places where they like to watch what is going on! Try and maintain their need for space and their routine as far as possible Feliway Diffuser sends a natural message of comfort that creates a peaceful, reassuring environment in the house and helps to prevent and manage the stress in your cat to help you be even happier together! See more

08.01.2022 Little Leelee was found in the grass by the son of one of our amazing helpers this morning and brought to us to see if we could help. We are at capacity and wou...ld be mad to take on any more felines, so of course we said yes and accepted her. She has a wound on her mouth so we took her to see wonderful dr Carla at Kaleen Veterinary Hospital to get her checked over and make sure there were no broken bones (there weren’t). She is currently having snuggles because she’s not very convinced about humans being good value just yet. We’ll have her purring by Sunday... Flossie

07.01.2022 If it’s too hot for you, it’s too hot for them Dog paws and dog paw pads, even though they are tough, can suffer from burns just the same way that our hands and feet do. Remember being a kid and having bare feet on hot asphalt? Imagine that, but not being able to escape because you are tied to a leash. Our dogs trust us to keep them safe, so it’s important to make sure you’re not causing them harm when you want to take them for a walk during summer Follow the 5 second rule to prevent any nasty burns

06.01.2022 Now that the festive holiday season is upon us and we are all rushing around with a million things to do, it is important not to forget that Christmas can be a hazardous time for our pets There are many foods that will be on the table for Christmas lunch that are highly toxic to our pets and have the potential to cause severe health issues. The foods below are some of the more dangerous foods for your pets to consume and should not be given If you are unsure about what is and isn’t safe for your pets to eat, please give us a call. We are always happy to answer any questions to help keep your pets healthy!

06.01.2022 What do you call a pile of kittens? A meowtain

05.01.2022 Heartworm in dogs Heartworms are parasites that are able to live inside the arteries of the lung and chambers of a pet's heart and feed on surrounding blood. In severe cases heartworms can grow up to 30cm long and 2cm thick in populations of over 200. The disease is spread when an infected mosquito bites a dog, leaving behind offspring, which then become larvae and mature into adult heartworms. The larvae migrate through the dog's tissues and circulatory system, eventually re...aching the heart and lungs where adult worms grow and reproduce. Heartworm is a dangerous disease that will lead to the death of your dog by eventually causing heart and lung failure. It is very difficult to successfully treat, which is why prevention is so important. Thankfully, there are a number of different options for preventing heartworm including tablets, chews and topical treatments or an annual vaccination. Come and talk to us about protecting your dog from heartworm, we can administer a heartworm test if they haven’t previously had preventives and advise you on the most effective way to protect them.

05.01.2022 We understand that it’s a strange time for pets at the moment having to attend their appointments without their humans, but we are doing everything we can to ensure they feel safe, happy and as anxious free as possible Little Coko brought her friend in with her yesterday for moral support

04.01.2022 Do you have a house plant addiction? Do you know which of those plants are toxic to cats and dogs? It may surprise you how some very common house plants could affect your pet. Read up below to avoid a trip to the vets

03.01.2022 , ! In the warmer months, snakes become much more active and pet owners need to be careful and safeguard their pets from snake bites. Dogs will often try to chase or kill snakes resulting in snake bites usually to the dog's face and legs. Cats, being hunters and chasing anything that moves, are also quite susceptible to snake bites. ... The sort of reaction your pet has to a snake bite is determined by a number of factors: the type of snake, the amount of venom injected and the site of the snake bite. Generally the closer the bite is to the heart the quicker the venom spreads to the rest of the body. In addition, at the beginning of summer, snakes' venom glands are fuller and their bites are much more severe. The tiger and brown snake are responsible for most of the snake bites in domestic pets. The tiger snakes have a bite that can be fatal to not only pets but humans. Brown snake venom is milder than the tiger snake’s. These snakes have a toxin that causes paralysis and also have an agent in them that uses up all the clotting factors that helps to stop your pet from bleeding. Tiger snakes also have a toxin that breaks down muscle causing damage to the kidneys. : Sudden weakness followed by collapse Shaking or twitching of the muscles and difficulty blinking Vomiting Loss of bladder and bowel control Dilated pupils Paralysis Blood in urine If you think your pet has been bitten by a snake you should keep them calm and quiet and take them to a vet immediately. The chances of recovery are much greater if your pet is treated early, with some pets making a recovery within 48 hours. Pets left untreated have a much lower survival rate. : Keep the pet calm and quiet Apply a pressure bandage to the site of the snake bite to help prevent the venom from spreading to the vital organs Do not disinfect the wound Do not use a tourniquet Don’t try to catch or kill the snake, identifying the type of snake can be useful for vets - only if safe Once the snake has been identified your vet can administer antivenom. Please be warned that antivenom is expensive and can result in a large veterinary bill, so it is best to try and keep your pets safe and away from snakes. : Regularly mow the lawn to keep it from getting too long Keep log piles away from the house, or at least away from dog beds Clean up any rubbish (it makes for a good hiding place) Keep a look out for shed snake skin Keep dogs on a leash in bushland, particularly around the beaches or water ways

03.01.2022 COVID-19 & OUR PETS There have been articles circulating social media in recent days regarding Coronavirus being transmitted from pets to humans. The World Organisarion for Animal Health has reassured us that the current spread of COVID-19 is a result of human to human transmission. To date, there is no evidence that companion animals can spread the disease ... There have been reports of ‘Canine Enteric Coronavirus’ outbreaks in greyhounds in several Australian states, and ‘Feline Enteric Coronavirus - FIP’ in cats. These are of course distinctly different viruses to the one causing the human disease COVID-19. WSAVA (World Small Animal Veterinary Association) has stated that there is currently no evidence that pets can be infected with COVID-19, nor is there evidence that pets might be a source of infection to people with COVID-19. If you are at all concerned about your pets health, please contact your local vet clinic. We understand this is a worrying time for a lot of people and we hope that this news will put your mind at ease. If anything changes we will keep you updated, in the mean time please continue practicing good personal hygiene habits such as washing your hands after contact with animals

03.01.2022 Gavin is helping Dr Trent with his paperwork today

03.01.2022 Protect your best friends heart from Heartworm Ask us about the year-round heartworm disease protection and a FREE Heartworm test today!

03.01.2022 In order to protect the hospital, so we can continue to provide the best care to our patients through this Coronavirus outbreak, we ask that if you have any symptoms that could be as a result of Coronavirus (, , , , ) that you don’t enter the clinic We are still very happy to treat your pet but request that someone else brings it in to the clinic ... We want to try and avoid a situation where the whole clinic is put in to quarantine and we can no longer look after our lovely patients. The health of our staff, clients & patients is always our number one priority. We understand that the upcoming weeks may be somewhat scary for a lot of people, we hope you can find some comfort knowing we will continue to provide our excellent standard of care and keep you informed with any updates as they become available. We appreciate your understanding during this uncertain time and we will get through this together

01.01.2022 You may have heard there’s an outbreak of parvovirus in Canberra and surrounds. Parvo is a highly infectious viral illness that causes vomiting, bloody diarrhea, lack of appetite and weight loss in dogs. It’s easily transmitted via an infected dog’s faeces, including when a dog sniffs infected faeces or even just around an infected dog’s bottom. Other means of transmission include water bowls, leads, shoes, etc. The good news is you can easily protect your dog by making sure their vaccinations (C3/C5) are up to date. Puppies and younger dogs are particularly vulnerable, we recommend a course of 3 vaccinations for your pup starting between 6 8 weeks of age. If you are at all concerned about your dog, please call us on 6241 4002. Online booking for appointments is also available for your convenience.