Kalyna Aged Care in Melbourne, Victoria, Australia | Medical centre

Kalyna Aged Care

Locality: Melbourne, Victoria, Australia

Phone: +61 3 9367 8055

Address: 344 Taylors Rd, Delahey 3037 Melbourne, VIC, Australia

Website: https://kalynacare.com.au

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• Medical and health
• Medical centre
• Nursing home

25.01.2022 Assyrian song by Grichean.

25.01.2022 Statement on residents COVID-19 diagnosis and the need for hospital care 6 August 2020 To residents, resident representatives and staff... Fourteen residents of Kalyna Care have now returned positive tests for coronavirus, prompting Kalyna Care management and Leading Age Services Australia (LASA), the representative organisation of aged care, to reiterate calls for transfers to hospital for infected residents. Seven residents returned positive tests on Wednesday - two from the secure dementia wing, five from the Sosna wing and all have been segregated to maximise the safety of other residents. Kalyna Care is hopeful of receiving urgent additional resources from government and health authorities to assist with the care and protection of all residents. Key to this is ensuring that residents have access to appropriate hospital care. People in aged care facilities who test positive must be permitted to transfer to hospitals, where lifesaving care and infection quarantine facilities are available. As a result of strong advocacy to transfer residents to hospitals to ensure their safety and the safety of other residents, 5 residents diagnosed with COVID19 were transferred to a hospital late this evening. Aged care facilities like Kalyna Care are not hospitals but homes for our residents, and therefore when unwell they should have the right to appropriate care in a hospital setting. Seven care staff have tested positive for COVID-19 and are in self-quarantine, along with another two who have been deemed at risk of infection. Further staff tests are pending. All rooms and public areas at Kalyna Care have been deep cleaned by professional cleaners. Contact: Pearl Forrester Mobile: 0406424618 Email: [email protected]

24.01.2022 Update on COVID-19 Thank you to all who have left encouraging comments for residents and staff. Below is a summary of activities over the past 24 hours 1. Western Health Aged Care Liaison team assessed the 6 residents on Saturday and determined that none require transfer to hospital and will return on Sunday to assess again. 2. AUSMAT is expected to be on site to observe and improve ongoing infection control and PPE procedures... 3. Residents have been very cooperative and understanding 4. KC gratefully received several pallets of PPE items from the government 5. The Commonwealth has escalated and organising some surge workforce to assist with the additional work during lockdown and to provide a break for our staff who have worked in 12 hr shifts. 6. We have staff who have asked to stay at KC and we will be providing accommodation in the ILU units and meals to all staff during breaks 7. Meal service continue to be slow as we have to serve tray meals to each room and have to don and doff the PPEs for each room. Thank you.

23.01.2022 Morning activities and 1:1 interactions with our residents to keep everyone busy.

22.01.2022 Since yesterday, Djerriwarrh Health Services has put in place further improvements at Kalyna. There is now a doctor visiting and checking in on patients health, as well as social workers and lifestyle coordinators to improve the care and wellbeing of your loved ones. The doctors and social workers are working closely with regard to patient care requirements. ... The lifestyle coordinators are spending time with residents, and setting up video calls with families. We continue to make improvements each day, and want to thank everyone for their patience and understanding. Our teams is working hard to deliver the best care we can for all residents.

22.01.2022 Letters from our CEO regarding COVID-19 outbreak at Kalyna Care. Our CEO is updating every day to our resident families and staff through social media.

22.01.2022 Happy birthday, Maria. Srecan rogendan!

20.01.2022 Milunkas singing.

20.01.2022 Older Persons Advocacy Network (OPAN) Kalyna Care strives to uphold the rights of every resident within our values of respect for and with those we care for,and those with whom we have involvement. During these difficult times, families who feel they require additional support may contact OPAN. The Older Persons Advocacy Network (OPAN) is made up of nine state and territory based service delivery organisations. OPAN organisations support the older person and their represen...tative to effectively access and interact with Commonwealth funded aged care services and have your rights protected. OPAN provides advocacy, information and education relating to aged care services. https://opan.com.au/about/

18.01.2022 Djerriwarrh Health Services is now assisting the Department of Health and Human Services and the Commonwealth Government at Kalyna. We are now working with staff to ensure all residents have the best care possible. Dedicated care teams have moved from room to room to ensure residents are receiving personal care, food and medication. All families and carers are being informed about their health status. The privacy, care and respect of residents and families is paramount. ... We appreciate how difficult this is for everybody and ask for patience as we work to provide the best possible care for your loved ones. Thank you for your continued support.

18.01.2022 Happy 92nd birthday dear Jeka!

17.01.2022 7 August 2020 Update on Hospital Transfers Today, a further 10 residents who tested negative but with high needs were transfered to hospitals. The State Health and private hospitals that have kindly opened their doors to aged care providers have strict criteria about the transfers. Unfortunately, the hospital was unable to take residents who are very mobile as it was not equipped to manage residents walking around. As advised in last night's post, Kalyna Care will call all f...amilies to if the resident has been nominated for a transfer. The situation is very fluid. Therefore we were able to transfer 15 residents out to a hospital in the last 24 hours. We continue to provide you with updates as they come to hand. See more

17.01.2022 Since Thursday, Djerriwarrh Health Services has completed a full room-to-room assessment and all residents are receiving personal care, food and medication. Kalyna has undergone a complete deep clean, and all residents have been tested for COVID-19. We have contacted the next or kin for all residents who tested positive, and we in the process of contacting the families of residents who tested negative.... Yesterday we also ensured that residents with positive tests and residents with negative tests are in completely seperate areas within Kalyna with dedicated teams to avoid any cross over between these units. We are committed to continue improving the standard of care for all residents, and preventing any further spread of COVID-19. Again, thanks to everyone for your continued patience and understanding.

15.01.2022 12 August 2020 Statement on residents' COVID-19 diagnosis To residents, resident representatives and staff... To date, Kalyna Care have the following residents and staff who tested positive of COVID19: Residents: 31 residents with 2 residents who sadly succumbed to the virus. We extend our deepest condolences and sorrow to the families. May Perpetual Light shine on them, and may they rest in peace. Of the 31 residents, 4 who returned a negative result at the facility, were diagnosed in the hospital with the virus. 5 residents who were diagnosed with COVID at the facility, were transferred to hospital. There remain 20 residents in our facility with the virus. 11 are accommodated in the MH wing and 9 in the Sosna wing. Staff: 17 Kalyna Care staff and 2 agency staff. All families whose loved one has been diagnosed have been contacted. The Federal and State Government sent a large contingent of clinical staff on Tuesday 11 August to help with desperately needed clinical care. However Kalyna Care remains short on PCAs and night staff which is being remedied with help from the Djerriwarrh Health Service to coordinate another surge workforce to our facility. About 8 cleaners were arranged tonight (12/8/2020) by Wyndham Clinic to clean the whole facility. This is on top of the regular overnight cleaners to clean high touch points all night. 8 cleaners will return in the morning (13/8/2020) for a 12 hour shift to continue cleaning and removing contaminated waste. Waste management is a major problem and has been raised with the Commonwealth since the early days. It will be remedied by the government via its waste management contract. In the meantime, it has been suggested by AUSMAT to hire a shipping container to put the contaminated waste inside. Over the next few days a new clinical leadership team will be leading Kalyna Care out of this crisis. Kalyna Care thank you for your support.

12.01.2022 You are my sunshine Singing Zofia.

12.01.2022 8 August 2020 Statement on residents COVID-19 diagnosis To residents, resident representatives and staff... Following the third COVID swab test for residents, eight residents returned a positive result. A staff member who tested independently also returned a positive result. Of the eight residents, six residents were from the secured dementia wing, 1 from Sosna and 1 from Topolya (transferred to hospital prior to results). All have been segregated to specific areas for care. With some of the COVID diagnosed residents already transferred to hospital, we have remaining 15 residents in our facility who have been diagnosed. All families whose loved one has been diagnosed have been contacted. Following strong advocacy to the Commonwealth for additional staff, Kalyna Care received much needed relief of 6 staff from interstate. The group is a mix of clinical, care and hotel services staff and some with experience in infectious environments. However, Kalyna Care remains resolute in its call for more staffing from the Commonwealth and transfer to hospital of residents diagnosed with COVID. Aged Care providers are held to account to manage an outbreak, yet there are not enough staff to appoint to manage the outbreak in Victoria. Despite the limited resources, we continue to care for our residents as best we can. We are mindful of the many concerned phone calls and will be organising a ZOOM meeting for those who have an e-mail. We were not successful the last time but we are going to try for an evening ZOOM meeting this week. Contact: Pearl Forrester Mobile: 0406424618 Email: [email protected]

11.01.2022 Happy 83rd birthday Wladyslawa!

10.01.2022 You are my sunshine

10.01.2022 Statement on residents COVID-19 diagnosis 1 August 2020 To residents, resident representatives and staff... Kalyna Care is taking every precaution and working closely with health authorities, after receiving results tonight of six residents who tested positive to COVID-19, following testing on Thursday 30 July 2020. Our affected residents have been placed in a quarantined area of Kalyna Care, to ensure other residents are at minimum risk of contracting coronavirus. The six residents are receiving intensive supervision 24 hours a day and are being monitored regularly by medical staff, with hospital transfers an option if they require more acute care. A deep clean of Kalyna Care will be undertaken immediately, to minimise the spread of any infection. The residents COVID-19 cases follow the quarantining of the catering team this week, with two chefs testing positive for coronavirus. Kalyna Care is maintaining its close cooperation from health authorities and following all instructions to maintain the safety of residents and staff. All residents at Kalyna Care were tested for COVID-19 on Thursday, 30 July, and all staff were tested on Friday, 31 July. Kalyna Care is adhering to rigorous restrictions on visitors, with strict screening of staff and contractors. Staff are constantly using full Personal Protection Equipment (PPE) including masks, face shields, gowns and gloves, and don and doff PPE when attending to every individual resident. Staff are confined to their work areas to minimise any cross contamination across wings. We will keep residents, their families, our dedicated staff and our community aware of any changes to the situation and we are absolutely committed to keeping our residents and staff safe. Contact: Pearl Forrester Mobile: 0406424618 Email: [email protected]

09.01.2022 Zoran is enjoying beautiful day & singing alone to Macedonian songs.

09.01.2022 Exercising and playing games is good way to spent your day.

08.01.2022 Dancing with music is a good exercise for the mind and body. Our staff is assisting our residents to do exercises in their rooms.

08.01.2022 Day 2 Report - 28 July 2020 Below is a summary what happened today: 1. Kalyna Care has been collaborating with several State and Commonwealth authorities several times during the day including DHHS, Western Health Aged Care Liaison, Commonwealth Dept of Health as part of the coordinated approach by health authorities to provide support and advice by escalating issues for Kalyna Care 2. DHHS commenced contact tracing and identified potentially more staff needing to be self is...olated and this was done immediately. As a result, the health authorities will be assisting to supplement workforce where necessary. 3. DHHS confirmed that additional PPEs would be delivered this week 4. The Commonwealth First Responder team will be visiting the facility on 29 July to ensure infection control measures in place are adequate and to provide support 5. Residents remain in their rooms but staff use innovative ways to maintain a semblance of normality including corridor bingo and in-room exercises 6. Staff continue to care for and monitor all residents 7. Staff were also confined to their rostered wings to reduce the risk of transmission 8. ILU residents have been included in this Thursdays mobile unit testing We thank those who have sent words of support today.

07.01.2022 Thank you all for sending birthday cards to Oksana.

07.01.2022 Mnohaya Lita,Anna! Happy 95th birthday, Anna!

07.01.2022 Residents attending Thursday Church after doing their 1:1 morning exercises.

06.01.2022 Dear valued resident representatives, Thank you for the many well wishes and words of support to our staff. They genuinely appreciate them. Keep them coming. Our original cohort of kitchen staff are nearing the end of their self isolation. However, it would be prudent to obtain clearance from the Dept of Health. The group has had 2 tests and most have returned negative twice. Hopefully they will be cleared by the health authorities and return to their usual workplace. Follo...wing much advocacy about transferring residents to hospital to ensure safety, the PHU (Public Health Unit - State Health) is considering transfer of some residents who tested negative but requiring high care. The environment is quite fluid and when places open up, the capacity is very quickly absorbed. Therefore we will be in touch with families whose loved ones are currently without the virus to map out those who can be transferred and those who choose not to be transferred. This way when the opportunity arises, we are ready for the PHU to nominate those who choose to be transferred. We thank you for your support and cooperation. The AUSMAT team will be visiting for the second time in one week and will focus more on infection control particularly in contaminated areas and bedding down work flows. Some AUSMAT personnel have logistics management skills and offer a good sounding board on staff movement to minimise spread. Tomorrow 7 August will be the 3rd COVID test for residents. Tomorrow 7 August is also Aged Care Employee Day. So please send in your GIFs and emojis to this post as I am sure staff would appreciate some relief. As always Kalyna Care will provide you with updates as they come to hand. Thank you.

06.01.2022 Djerriwarrh Health Services has continued to make extensive improvements at Kalyna over the weekend and today. We have secured additional clinical support at the home, including some Australian Defence Force members, and a regular team of nursing staff to ensure we provide the high quality of to our residents. A doctor is now on site each day to check in on priority patients, and nursing staff in the home are also focussing on frontline care and keeping families updated.... Our lifestyle coordinators continue to spend time with residents and arranging video calls to families. We want to again thank everyone for their patience and understanding. The situation in Kalyna continues to change each day, and we will continue to provide updates on our progress.

06.01.2022 Statement on care staff COVID-19 diagnosis 2 August 2020 To residents, resident representatives and staff... Today Kalyna Care has received COVID-19 test results showing six care staff have tested positive, with another two making a total of eight care staff stood down and in self-isolation to prevent the spread of infection. Contact tracing of the six care staff are continuing which may result in more staff being stood down. Kalyna Care continues to work intensively with health authorities to maximise protection of residents and staff from coronavirus. This includes a three-member specialist Australian Medical Assistance Team (AUSMAT) which is working on site to help execute Kalyna Cares COVID-19 Emergency Plan which includes cohorting of residents and staff. 2 visits from the DHHS Outbreak Squad and daily visits of an aged care outbreak specialist from the Commonwealth. With six residents found to be positive on Saturday, 1 August, the AUSMAT experts are advising on cohorting of residents and care design, so that non-positive residents are not exposed to infection. Kalyna Care also has an acute care plan for the six residents who have tested positive, with dedicated staff designated to look after them, to minimise any chance of coronavirus spreading across the home. The Western Health Aged Care Liaison has been visiting the residents daily. Health authorities are also preparing a surge workforce, with addition replacement staff ready to ensure quality care is delivered, while the eight care staff are in self-quarantine. Kalyna Care has had intensive deep cleans over the weekend, to minimise the spread of any infection. At present, a total of 23 Kalyna Care staff are in self-isolation including the 15-member catering team after two chefs tested positive to COVID-19. The catering team was replaced last week, to protect residents and fellow staff. The six positive residents are receiving intensive supervision 24 hours a day and are being monitored regularly by medical staff, with hospital transfers an option if they require more acute care. All residents have been scheduled for their second COVID test on Tuesday August 4. Kalyna Care is adhering to rigorous restrictions on visitors, with strict screening of staff and contractors. Staff are adhering to Personal Protection Equipment (PPE) protocols including masks, face shields, gowns and gloves, and don and doff PPE when attending to every individual resident. We will keep residents, their families, our dedicated staff and our community aware of any changes to the situation and we are absolutely committed to keeping our residents and staff safe. Contact: Pearl Forrester Mobile: 0406424618 Email: [email protected]

05.01.2022 Statement on catering team COVID-19 diagnosis 31 July 2020 To residents, resident representatives and staff... Kalyna Care is dedicated to compassionate care and strong communications, while focusing on protecting residents, staff and their loved ones. We wish to inform you that another chef from our original kitchen and catering team has been diagnosed with COVID-19. This brings the number of positive cases in this team to two, following the diagnosis of a chef with the virus on Sunday, 26 July. The two chefs are members of our 15-strong kitchen team who were stood down immediately and are continuing in self-isolation. Thus far 11 have returned a negative result. The kitchen was immediately deep cleaned and a new catering team brought in, with strict infection control. Kalyna Care has been working closely with health authorities and following all instructions to maintain the safety of residents and staff. All residents at Kalyna Care were tested for COVID-19 on Thursday, 30 July, and all other staff will be tested on Friday, 31 July. Kalyna Care is adhering to rigorous outbreak protocols which includes no visitors, no contractors, no non-essential staff. Staff are constantly using full Personal Protection Equipment (PPE) including masks, face shields, gowns and gloves, and donning and doffing PPE when attending to every individual resident. We will keep residents, their families, our dedicated staff and our community aware of any changes to the situation and we are absolutely committed to keeping our residents and staff safe. While COVID-19 restrictions are in place, we are committed to continuing clear communications between residents, families, friends and our community. Contact: Pearl Forrester Mobile: 0406424618 Email: [email protected]

05.01.2022 Oh u luzi chervona Kalyna with Pola.

04.01.2022 Thank you Az Basim for your card of appreciation & beautiful flowers.

02.01.2022 Anka is enjoying knitting herself a new pair of and music. Great job keep it up.

02.01.2022 7 August 2020 Dear valued resident representatives We have a further 3 staff members test positive. All are self isolating. This means further staff who test negative may stand down due to close contact protocols. This brings the total of staff diagnosed of the virus to 12.... The number of residents diagnosed of the virus remain at 14. Kalyna Care has appointed additional cleaners to disinfect high touch points 24 hours a day on 12 hour shifts. We are using N95 masks as added precaution. Residents are being cared for by staff albeit missing the luxury of time to chat for too long. We apologise to residents for not being able to stay too long with them. We truly are sorry. But we continue to provide clinical and personal care per each care needs of our residents. As always we will continue to provide updates as they come to hand.

01.01.2022 Day 3 Report Today was a day of planning for various scenarios and continuing emphasis on PPEs and special care of residents. The Leisure and Lifestyle team was amazing to organise in room activities to cater for different preferences. Below is a summary of what happened today: 1. Residents continue to be served meals in their rooms. As it is a tray service and staff have to change to a new PPE for each resident, all meals are slower than is normal. However, we provide snacks... in between and other knick knacks to compensate for the unavoidable delay 2. The DHHS and Commonwealth Outbreak Squad visited the site and provided valuable advice about infection control in a COVID lockdown. These clinicians have worked in recent high profile outbreaks in aged care homes and they are well versed with what needs to be done. 3. As advised earlier, the residents are scheduled for testing Thursday 30 July. The test teams will be on site and will test all residents. Staff will also be tested on the same day. 4. Residents continue to be closely monitored for symptoms with 2 3 times daily observations 5. Staff continue to practise good PPE management, safe distancing and frequent washing of hands. Some staff work 12 hour shifts which we are very grateful for, and others will put in a few extra hours over their regular shifts. So a big thank you and take care shout out to all Kalyna Care staff.

01.01.2022 Thank you to all Kalyna care employees for your dedication, support, and care of what you're given to our residents especially during this very challenging time. https://www.youtube.com/watch?v=DWlDuUVz6cg

01.01.2022 7 August 2020 Update on Letter from the Commission. Today resident representatives would have received via email a letter from the Commission advising you that it has issued a Notice to Agree to Act to Kalyna Care. In the letter, the Delegate of the Commissioner cites that the Aged Care Quality and Safety Commission (Commission) has taken regulatory action against Kalyna Care in relation to the COVID-19 outbreak at Kalyna Care. There is no sugar-coating this fact that despit...Continue reading