Kerekes Consultancy | Consultation agency

Kerekes Consultancy

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25.01.2022 I confess,I prefer PayPal to any other online payment possibility. I do not have to remember my credit card details or find the card in my purse in the middle of the night when am surfing the net. It also has a great dispute, claim and charge-back resolution centre for all, shoppers and sellers included. As part of your customer experience system, do you offer different payment options? Is PayPal part of of the choices?

24.01.2022 Selfie with premier Gladys Berejiklian

23.01.2022 From us to you! Enjoy the holidays... relax and recharge. We will not have another long weekend til October.

23.01.2022 Here is an excellent #customerservice example ... This is a restaurant who take your information when you book a table at the 1st time and send notes and offers for your special occasions . Well done. What #customerservice enhancement you have in place?

22.01.2022 Talking with SMBs one of the most confusing issue at the moment is #STP Single Touch Payroll. The Australian Taxation Office is holding a #webinar about this topic. Use the link, sign up and let me know how much this webinar helped you. #enjoy #accounting #tax #payroll

21.01.2022 #tip 5 #improve your #businesssystemsandprocesses to have #time for #building #relationships

21.01.2022 Client: Do I have to pay my employee if a compulsory meeting was held on his day off? Me: Yes Karen Hillen #HR #employment #theofficewitch #kerekesconsultancy #GoodToKnow #FairWork

21.01.2022 "Dont try to be cheaper than Amazon..." I am a huge fan of Seth Godins wisdom. In this blog he talks about what to focus on as a retailer but I feel that his thoughts can be translated to other industries too. In my interpretation, focus on your business and "figure out how to find the people (and the products and services they demand) so you can eagerly and comfortably charge a fair price." I am very interested in your opinion.

21.01.2022 Im here listening to speakers from technology industry talking about the human side of business.

21.01.2022 At the MYOB conference

20.01.2022 Does being annoyed serve any purpose? In my opinion, yes. Annoyance can be very helpful if you give feedback to the company about your issue. It can improve customer service, product quality and process.

20.01.2022 So #inspirational

19.01.2022 You might be like my clients, confused about the different payment and cash flow boosting option for the government. Here are 2 links that can help you to clear Jobkeeper payment and Cash flow boost for employers. 1.https://www.ato.gov.au/general/gen/JobKeeper-payment/... 2. https://www.ato.gov.au//In-detail/Boosting-cash-flow-for/

18.01.2022 For frequent @Uber users ! Now your account can be connected with @Xero

18.01.2022 Further education and certification is vital for small business to keep up with knowledge and technology. I go my Xero Advisory Certificate today

16.01.2022 NSW Government is offering eligible small businesses COVID19 support grant.It is not too late to check if you were fit for the grant and apply. #grant #nsw #covid19au #smallbusiness See details below.

15.01.2022 Gocardless has invited ppl who attended the Accounting Business Expo for a panel discussion and tour of distillery. It was great to see familiar faces and listen to the panelists.

15.01.2022 Generic email address and shared mailbox can increase client satisfaction and reduce employee stress level. I see many clients have their employees name as a business email such as Peter from admin has an email address of [email protected]. I always recommend to change that trend and give a generic name such as [email protected]. You might ask why is that? Simply because employees come and go, usually those communications Peter handled, after his leave and the email account c...losed, no one can get to the correspondence. I had many personal experiences and am sure you had too, walked into that trap. I had to send the information again and wait for someone to read them, get familiar with the case and might get a reply weeks later. This kind of situation is very unproductive, time consuming, you will look unprofessional who does not know what is going on in your business and dealings with clients/customers. Ultimately you will create an unsatisfied customer. P.S. if you make that generic email box a shared one is even better, other employees can access it easily and act on it. Great for quick response and build customer/client satisfaction and reduce employee stress level

13.01.2022 7 steps how to enrol for #jobkeeper payment. #businessowner #employement #covid19 #help

12.01.2022 Employee termination can be a minefield for those who are not so familiar with payroll principles

12.01.2022 I am loving the new MYOB AccountRight "invoice reminder" feature. a. You can send automated reminders, b. Setup your customised reminders, c. To all customers or selected ones, d. You can send unpaid invoice summaries.... #MYOB #invoicepayment #invoicereminder #paymentreminder #systemsandprocesses #getpaid #getpaidontime See more

12.01.2022 It is important to keep up with technology.... I saw many useful software and application for my existing and future clients. Very exciting

11.01.2022 Im often asked to check existing payroll systems and must say, I see a lot of confusions and consequently mistake in the setup. What is an ordinary time earnings (OTE) and what part of salary/wage is part of superannuation guarantee payment. Here is a helpful list, black and white how to setup the super guarantee part.

09.01.2022 Thank you for your work! Firefighters, youre our heroes.

07.01.2022 Do you agree with Mark Bouris,the term small business is demeaning and blatantly inaccurate.

06.01.2022 Kerekes Consultancy is now taking on #bookkeeping clients too. Please #share the news , #myob #xero #qbo, #online or #offline

05.01.2022 New day, new conference.

05.01.2022 Good customer service is king. It only takes a little effort and thinking outside the box to come up with great and easy solutions like this flower shop owner... We all know flowers are fragile, to keep them in shape and pretty for longer this shop uses mesh cover....as the result of it business is booming. As part of an excellent customer service you should make a list or use a mind map of your customer experience , behaviour and think what you can do extra to make customers return and recommend you. If you need help with mapping just book a FREE consult with us.

04.01.2022 Here are some of the questions business owners are been asking and trying to find answers to in this hourly changing situation. What if an employer wants their staff to stay home? What if an employee or their spouses is sick with coronavirus?... What if an employee is stuck overseas or required to be quarantined? What if an employee wants to stay home as a precaution? Where can I get information on health and safety in the workplace? The answer to these questions are in the link below: https://www.fairwork.gov.au//coronavirus-and-australian-wo

02.01.2022 Writing a tender is not easy, time consuming process. A lot of small businesses are staying away from tendering because of the bad reputation and having misconception about it. I have had experience with tendering and have to admit , its a lot of work but it worth it if you win. In my opinion having an expert in your team worth every penny. Save you time , reduces stress and anxiety. You will know what to do and how to do it. Winning a tender you believe worth doing is awe...some. I suggest go for it, think positive, you can win it! Let us know your experience and winnings. See more

02.01.2022 #monday #tip to plan your year/month/week, use a digital planner such as Asana or Microsoft planner. Easy to set up Easy to link with calendar of your choice Easy to communicate with team members... Easy to allocate tasks to team members Easy to follow up on tasks Easy to use on the go and on your PC or tablet See more

02.01.2022 Its a reminder for leaders and wannabes

01.01.2022 How often do you stop, sit down and talk to yourself about anything and everything ? Its important to listen to your inner thoughts and be honest with yourself.

01.01.2022 Are you a MYOB Essentials user and have Bunnings account? Read on! MYOB and Bunnings have partnered to help businesses knockdown data entry, with all receipts and bills sent automatically into MYOB with every purchase. MYOB will then pre-fill all the critical information in advance, so your data entry days are a thing of the past. All you need to do is link your Bunnings account with your MYOB Essentials software and voila.... I trust this feature will help you save time. See more