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Lifestyle Financial Services (Qld) Pty Ltd in Red Hill, Queensland, Australia | Mortgage brokers



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Lifestyle Financial Services (Qld) Pty Ltd

Locality: Red Hill, Queensland, Australia

Phone: +61 403 128 803



Address: LVL 1 191 Musgrave Road 4059 Red Hill, QLD, Australia

Website: http://lifestylefinancial.smartonline.com.au

Likes: 136

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25.01.2022 HI Check out my latest customer feedback - Hello Ian Vonk, This email contains information received from one of your customers in response to the Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this months Thank You campaign competition.... Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows: Contact Preferred Name: Andrew Campaign Contact Id: Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? The friendly personalised service. Easy access and swift response to calls. Making all relevant information easy to understand. 4. Are there any improvements to my service I could make? Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal) Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. We have used Ian for both home and business loans and have found him to be very friendly and efficient and able to secure us good deals on both fronts. It is great to be able to deal with the same person every time you inquire about a new or current loan as they know your business. We would recommend Ian to anyone looking for financial advice as he provides a wide range of services which we look forward to using in the future as opportunities arise. Andrew & Anne



21.01.2022 Hi - Check out my latest customer survey response - Hello Ian Vonk, This email contains information received from one of your customers in response to the Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this month's Thank You campaign competition. Your customer has responded to the survey and the responses they have supplied for your use are as follows; ... Contact Information is as follows: Contact Preferred Name: Matt Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Informative and managed the communication from the bank to me well. 4. Are there any improvements to my service I could make? No Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal) I'd really appreciate if you would include a customer testimonial or any other feedback on my recent service for you. Great testimonials really help me to promote my service and business. I generally publish these on my website or social media and will only use your first name and suburb. Ian was a fantastic help with the refinancing of our home loan. Ian kept us up to date with the changing requirements of the bank given the impact of Covid-19. We will definitely use Ian’s services again and would highly recommend his services to others.

19.01.2022 Hi - check out my latest customer feedback - Your customer has now been entered into this months Thank You campaign competition. Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows:... Contact Preferred Name: Ross Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Very knowledgeable, approachable and easy to deal with 4. Are there any improvements to my service I could make? Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal),Referral from accountant or financial planner Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. Ian was very professional in our dealings, being very approachable and easy to deal with. Will most definitely be a return customer. Thanks Ian!!

16.01.2022 Hi, Check out my latest customer survey response - Hello Ian, This email contains information received from one of your customers in response to the SMART Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this month's Thank You campaign competition.... Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows: Contact Preferred Name: Barbara Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 4 3. What elements of the service I provided most impressed you? Your response times and flexibility 4. Are there any improvements to my service I could make? Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? I'd really appreciate if you would include a customer testimonial or any other feedback on my recent service for you. Great testimonials really help me to promote my service and business. I generally publish these on my website or social media and will only use your first name and suburb. Ian was very helpful and understanding of our needs. He sought out the best products to match our individual circumstances and explained all aspects of the process to us. We are very happy with the outcome and would highly recommend Ian's services . Barbara and Duncan



15.01.2022 Hi - check out my latest customer feedback ;) Hello Ian Vonk, This email contains information received from one of your customers in response to the Thank You campaign that was recently sent to them on your behalf. 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Product knowledge a...nd keeping it simple and easy to understand 4. Are there any improvements to my service I could make? Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Other - Through financial institution See more

13.01.2022 Hi - Check out my latest customer service reply - 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? The whole process was seamless and worry free. Ian was excellent is explaining everything to the lay person like ourselves and made the whole process easy. 4. Are there any improvement...s to my service I could make? None I can think of. Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth See more

13.01.2022 Hi Check out my latest customer feedback - Hello Ian Vonk, This email contains information received from one of your customers in response to the SMART Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this months Thank You campaign competition.... Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows: Contact Preferred Name: Jeffrey Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Personal service 4. Are there any improvements to my service I could make? Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? No 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal) Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. Ian gives exceptional personal service. Nothing is too much trouble. Always available and gets the job done. Jeff.



13.01.2022 Contact me for all your Business Finance Needs

10.01.2022 Hi, Check out my latest customer survey response - Hello Ian Vonk, This email contains information received from one of your customers in response to the SMART Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this months Thank You campaign competition. Your customer has responded to the survey and the responses they have supplied for your use are as follows; ... Contact Information is as follows: Contact Preferred Name: Nicholas Campaign Contact Id: Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Knowledge of the market and different options and rates available to us. Quick responses to any questions we asked 4. Are there any improvements to my service I could make? Free beer Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal) Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. Ian is always great deal to deal with. He knows what we need and finds the best plans to suit our situation. He is always happy to answer any questions we have and keep us informed every step of the way. Thanks again Ian and we look forward to dealing with you again

08.01.2022 Hi - Check out my latest customer feedback - Hello Ian Vonk, This email contains information received from one of your customers in response to the Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this months Thank You campaign competition. Your customer has responded to the survey and the responses they have supplied for your use are as follows; ... Contact Information is as follows: Contact Preferred Name: Louisa Campaign Contact Id: Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Time invested support. Long before our bank application. And afterwards. Always supportive. 4. Are there any improvements to my service I could make? Cant think of anything. I think everything youve done is great. Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal) Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. I think Ian Vonk goes beyond what most other Financial Advisors would do. His approach is very friendly which eases the stress of every situation or step in the application processes. His help and support made my situation smooth and less worrying then I expected. I am very grateful for everything he has helped with. I have no hesitation in recommending Lifestyle Financial services to anyone. Ian doesnt stop the support afterwards either. Hes always there when you need.

04.01.2022 Hi Check out my latest customer survey - Hello Ian Vonk, This email contains information received from one of your customers in response to the Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this months Thank You campaign competition.... Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows: Contact Preferred Name: Anthony Campaign Contact Id: Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Keeping us up to date & well informed & getting back to us quickly if we had an queries 4. Are there any improvements to my service I could make? No Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Referral from real estate agent Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. Ian has been our mortgage broker for over five years now he constantly keeps us up to date with interest rates my husband & I recently applied for another loan Ian was very helpful & quick to get back to us on any progress or concerns we may of had would not hesitate to recommend Ian to anyone seeking financial advice Thanks again Ian

04.01.2022 Hi - Check out my latest customer survey - Hello Ian Vonk, This email contains information received from one of your customers in response to the Thank You campaign that was recently sent to them on your behalf. Your customer has now been entered into this months Thank You campaign competition.... Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows: Contact Preferred Name: Paul Campaign Contact Id: Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Honesty and patience 4. Are there any improvements to my service I could make? No Understanding of your needs: Excellent Knowledge and explanation of products: Good Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? No 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal)



01.01.2022 Hi Checkout my latest customer review - Your customer has now been entered into this months Thank You campaign competition. Your customer has responded to the survey and the responses they have supplied for your use are as follows; Contact Information is as follows: Contact Preferred Name: John ... Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Being direct upfront about all costs, always happy to help no matter what day it was, professional 4. Are there any improvements to my service I could make? Nil Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? Yes 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal) Id love for you to include a customer testimonial on my service to you or any other feedback. Great testimonials help promote my service and may be published on my website using your first name only. Ian offers a professional but down to earth service. Nothing was to hard. Ian also advised us on solicitors who were also great to work with. Having dealt with Ian numerous times i would definitely recommend Ian and his team. John

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