Lower Murray Water in Mildura, Victoria | Public & government service

Lower Murray Water

Locality: Mildura, Victoria

Phone: +61 3 5051 3400

Address: 741-759 Fourteenth Street 3500 Mildura, VIC, Australia

Website: http://www.lmw.vic.gov.au

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• Water treatment service

24.01.2022 WaterNSW has issued a red alert for blue-green algae (BGA) in the Murray River between the Mildura Marina and Wentworth. A red alert is also in place at Mount Dispersion. The red alert has been lifted between the Red Cliffs Water Treatment Plant and the Mildura Marina. A red alert level warning indicates people should not undertake recreational activities where they may be coming into direct contact with the water such as swimming, as well as domestic uses including showe...ring and washing. Contact with the water may also pose a threat to livestock and pets. Warning signs will be positioned at recreational sites within the red alert level areas. Drinking water supplies are not affected as BGA toxins are removed by the treatment processes at water treatment plants in urban areas. People should not eat mussels or crayfish from red alert warning areas. Any fish caught should be cleaned and washed thoroughly in uncontaminated water and any internal organs disposed of before consumption. LMW rural customers in Merbein (irrigation or non-consumptive domestic & stock customers - i.e. raw water supply) are advised to isolate tank supplies. LMW rural customers can register to receive SMS updates on BGA as the situation changes in their area by contacting our Mildura office on 03 5051 3400 or via WaterNow (online water ordering) at https://waterorder.lmw.vic.gov.au/default1.asp. We will text customers when BGA is detected in their area and only again when levels reduce and red alerts have been lifted. A map of the current warnings is available on our website www.lmw.vic.gov.au/blue-green-algae/

24.01.2022 Meet Bella Sloane. Bella is a local artist and proud Ngiyampaa woman. This year, we were proud to feature Bella’s artwork in our corporate documents and showcase her talent. You'll find it on the pages of our Acknowledgement of Country, which acknowledges the continuing connection Traditional Owners have to our land and waterways. To celebrate #NAIDOCWeek, we’re pleased to share Bella’s artwork titled ‘The Connection to Family’. Keep an eye out for it in our publications ov...er the next 12 months. #NAIDOC2020

24.01.2022 We're looking for a Civil Maintenance Operator to join our team in Mildura! This role will work within a large team responsible for managing the construction, programmed and breakdown maintenance, repair and replacement of irrigation, drainage, water and sewer infrastructure, including treatment plants. If you have experience in civil or general construction, are self-motivated and safety-conscious with a can-do attitude and the ability to work independently, we want to hea...r from you! To view a position description and details on how to apply, visit www.lmw.vic.gov.au/careers/. Applications close 5pm Monday 12 April.

23.01.2022 Our offices will be closed for business from 4:30pm today and will reopen 8:30am Tuesday 6 April. For emergencies and faults during this period, please call 1800 808 830. For the current blue-green algae warnings in our service region, visit www.lmw.vic.gov.au/blue-green-algae/.... We wish our customers and communities a safe and Happy Easter.

21.01.2022 Our annual Customer Satisfaction Survey is now open! If you’re a customer and have feedback on our performance over the last 12 months, we’d like to hear how we can improve our services to you. Surveys will be hitting letterboxes of all rural customers and a sample of our urban customers in the coming days. ... If you’d prefer to complete the survey online or you don’t receive one in the mail, visit our website to complete the survey here www.lmw.vic.gov.au/about-us/customer-consultation/ Account holders have until Friday 11 December to complete the survey. Responses are anonymous.

19.01.2022 Don’t forget Daylight Savings ends this Sunday at 3am and clocks will move backward one hour. Check your automatic watering systems and make sure they are reset to operate during the hours of 6pm and 10am from Sunday evening. For more info on Permanent Water Saving Rules, visit lmw.vic.gov.au/our-water/water-conservation/.

19.01.2022 WaterNSW has issued a red alert level warning for blue-green algae (BGA) in the Murray River from the Red Cliffs Water Treatment Plant to Mildura Weir (inclusive). A red alert level warning indicates people should not undertake recreational activities where they may be coming into direct contact with the water such as swimming, as well as domestic uses including showering and washing. Contact with the water may also pose a threat to livestock and pets. Warning signs will be ...positioned at recreational sites within the red alert level area. Drinking water supplies are not affected as BGA toxins are removed by the treatment processes at water treatment plants in urban areas. People should not eat mussels or crayfish from red alert warning areas. Any fish caught should be cleaned and washed thoroughly in uncontaminated water and any internal organs disposed of before consumption. LMW rural customers (irrigation or non-consumptive domestic & stock customers - i.e. raw water supply) in the red alert level area are advised to isolate tank supplies. LMW rural customers can register to receive BGA and other updates via SMS by contacting our Mildura office on 03 5051 3400 or via WaterNow (online water ordering) at https://waterorder.lmw.vic.gov.au/default1.asp. A map of the current warnings is available on our website www.lmw.vic.gov.au/blue-green-algae/

18.01.2022 We’re hiring! Position: Treatment and Maintenance Operator Location: Kerang Are you a team player looking for your next challenge, delivering essential water services to your local community?... We have a position available for a Treatment and Maintenance Operator to join our Operations Team in Kerang. This position is responsible for the operations and maintenance of LMW’s water and sewer infrastructure in Kerang, Koondrook and Murrabit, and will suit someone who is ‘hands on’ and enjoys working both indoors and outdoors on a variety of operational and maintenance tasks. Experience in the water industry is not essential but a maintenance and/or trade background is desirable. If this sounds like a position for you, visit www.lmw.vic.gov.au/careers. Applications close 5pm Wednesday 25 November.

16.01.2022 Today is #WorldToiletDay which is a timely reminder not to flush alternatives to toilet paper down the toilet. While they may physically ‘flush’, alternatives such as disposable wipes, paper towels and tissues do not break down and may clog the sewerage system and increase maintenance requirements. So be sure to dispose of any other items into general waste and remember, only the 3Ps toilet Paper, Pee and Poo go down the loo!

16.01.2022 We’re hiring! Position: Civil Maintenance Operator We’re seeking a Civil Maintenance Operator to join our Civil Maintenance Team.... As a Civil Maintenance Operator, you will thrive in our friendly, collaborative culture. You will assist the Civil Maintenance Team with construction, programmed and breakdown maintenance, repair and replacement of irrigation, drainage, water and sewer infrastructure to the required standards. You will be flexible with your availability as overtime and out of hours work may be required. If this sounds like a position for you, apply now via our website lmw.vic.gov.au/careers. Applications close 5pm Wednesday, 4 November 2020.

13.01.2022 Yesterday marked the beginning of NAIDOC Week for 2020. This year’s theme ‘Always Was, Always Will Be.' recognises that First Nations people have occupied and cared for this continent for over 65,000 years. To find out more about the 2020 theme and how you can get involved in the celebrations, visit www.naidoc.org.au.... #NAIDOC2020 #NAIDOCWeek

12.01.2022 UPDATE: Leak has been repaired and water supply restored to affected customers. A big thank you from our team members to the residents of Splatt Street, Swan Hill, for their patience and understanding. Enjoy your hot showers! Our crews certainly will! Customers in Swan Hill pleased be advised our crews are attending to a burst pipe in Splatt Street, between Burke and Beveridge streets.... Service to some households has been interrupted and is expected to be restored by approximately 9pm. Crews are working closely with affected customers. We appreciate your understanding and our team members will remain on site until service is restored.

11.01.2022 Everything we're doing is keeping us on top of this virus. So no letting up. Let's keep our masks on. ... Keep catching up outdoors. Keep washing our hands and keeping our distance. Keep getting tested if we have any symptoms. And keep looking out for each other. Victoria, let's stay safe and stay open. Go to CORONAVIRUS.vic.gov.au. Authorised by the Victorian Government, Melbourne.

09.01.2022 Meet Stephanie. Stephanie commenced employment with LMW five months ago as a People and Safety Trainee. She is a proud Ngiyampaa woman and has a strong connection to her culture, history and the land. Stephanie brings not only her experience and passion for people to her role but also a commitment to inspire and mentor others wishing to pursue a career at LMW. To celebrate #NAIDOCWeek, Stephanie shares the Acknowledgement of Country she wrote on behalf of LMW, to reflect our... continued partnership with Traditional Owners in our service region and to acknowledge the strong connection they have to the land and waterways. ---------------------------------------------- Lower Murray Water acknowledges the Traditional Owners of the land on which we work and reside. We recognise their continuing connection to land, waterways and community. We pay our respects to Elders past, present and future. The Traditional Owner groups within Lower Murray Water’s service region lie within the traditional lands of First Nations Peoples, from upstream at Koondrook moving downstream along the Murray River (Mil) through to the western edge of our region at the South Australian border. They are the Barapa Barapa Peoples, Wamba Wemba Peoples, Wadi Wadi Peoples, Tatti Tatti Peoples, Latji Latji Peoples, Nyeri Nyeri Peoples, Ngintait Peoples and the Wergaia Peoples. The First Nation Peoples’ connection to land and water is the living cultural knowledge that is passed down from generation to generation. The stories that connected the ancestors to their culture still live through the First Nations Peoples of today. #NAIDOC2020

09.01.2022 WaterNSW has lifted the red alert warning for blue-green algae (BGA) in the Murray River, from the Red Cliffs Water Treatment Plant to the Mildura Marina. Recreational users are advised to exercise caution and be aware the algal situation can change quickly. LMW rural customers are advised to consider their tank storage levels and prepare to isolate if BGA levels rise. WaterNSW and LMW are regularly monitoring water quality along the river and will report the results as t...hey become available. BGA usually appear as green paint-like scums on the water near the edges, or as greenish clumps throughout the water. The water may appear dirty, green or discoloured and may also have a strong musty or earthy odour. LMW rural customers can register to receive SMS updates on BGA as the situation changes in their area by contacting our Mildura office on 03 5051 3400 or via WaterNow (online water ordering) at https://waterorder.lmw.vic.gov.au/default1.asp. We will text customers when BGA is detected in their area and only again when levels reduce and red alerts have been lifted. More information is available on our website www.lmw.vic.gov.au/blue-green-algae/

09.01.2022 Summer is just around the corner and to prepare for a busy season, our Projects Team replaced nearly 2,000 metres of irrigation pipe across six irrigation lines in the Mildura and Merbein districts. Works included removing damaged pipe and outdated fittings and installing new pipes, tees and isolation valves to improve the efficiency and reliability of the irrigation system for our customers. Sections of the main lines were identified for replacement based on operational data... and customer feedback. These important works were delivered as part of our Capital Works Program by local contractors All State Earthworks over the winter period to ensure minimal impact to irrigators.

07.01.2022 As part of our Water Plan 4 Capital Works Program, construction of the Koorlong Recycled Water Storage Facility commenced earlier this year and is now complete. The facility is designed to store recycled water from the Koorlong Wastewater Treatment Plant which treats sewage from areas in the Mildura region for commercial reuse in the community. Constructed with a watertight compacted clay liner, the facility can store up to 400ML of recycled water during periods of low dema...nd. Thanks to local contractors Garraway Group for delivering the works as part of this project, which forms an important part of our Capital Works Program to support environmental sustainability and meet our obligations under the Environment Protection Act 1970.

05.01.2022 The Victorian Government is reviewing Salinity Impact Charges in the Mallee. A live Q&A is being hosted tonight for you to hear more and have your say on the proposed changes. Wednesday 4 November 7pm Online, Microsoft Teams. ... To join, visit https://engage.vic.gov.au/review-salinity-impact-charges

04.01.2022 We’re hiring! Position: Payroll Officer Location: Mildura Are you a finance professional looking to take on a challenge in the water industry? We currently have a position available for a Payroll Officer to join our Finance and Performance Team.... This position is responsible for the payroll functions across the LMW business which includes but is not limited to, processing employee wage payments, maintaining payroll records and processing and reconciling deductions and other statutory payments. Ideally, you will have experience and/or practical knowledge of payroll systems and can demonstrate a high degree of professionalism and integrity. Tertiary qualifications are not necessary but would be considered beneficial. If this sounds like a position for you, apply here www.lmw.vic.gov.au/careers. Applications close 5pm Wednesday 25 November.

01.01.2022 WaterNSW has today issued a red alert level warning (high alert) for potentially toxic blue-green algae (BGA) for the Mildura Weir Pool from the George Chaffey Bridge to Lock 11 on the Murray River. Read the media release here: https://bit.ly/2JevTp1. This alert is based on visual scum and sampling has been undertaken to confirm. A red alert level warning indicates people should not undertake recreational activities where they may be coming into direct contact with the water.... Contact with the water may also pose a threat to livestock and pets. Warning signs are in place at recreational sites within the red alert warning zone. This red alert warning currently does not impact LMW customer supply however, Mildura rural customers have been advised to top up tanks and prepare to isolate their supply. If you're a rural customer and would like to register to receive SMS updates on BGA levels in your area, please contact our Rural Customer Team on 03 5051 3400 and quote your outlet number. For more information visit www.lmw.vic.gov.au/blue-green-algae/