Minset in Brisbane, Queensland, Australia | Consultation agency

Minset

Locality: Brisbane, Queensland, Australia

Phone: +61 7 3012 6425

Address: Level 54, 111 Eagle Street 4000 Brisbane, QLD, Australia

Website: http://www.minset.com.au

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24.01.2022 Our leaders have facilitated numerous capability building sessions with supervisor groups over the past few years. We strongly emphasise including activities to transfer the ‘why’ of new processes, as well as the ‘what’. The feedback from supervisors repeatedly shows the importance of them understanding the driving logic of changes rather than just being expected to pick up new procedures and run with them. If you’re looking at knowledge transfer with supervisors, also consider the role of live coaching during improvement implementation, as that creates a real basis for reflection and further individual advancement. Photo by Zach Lucero on Unsplash

20.01.2022 You can never genuinely appreciate another person’s perspective until you’ve walked in their shoes. We find one of the best ways to understand the problems and frustrations team members experience is to spend a full workday alongside them. Being curious, asking questions, and observing what happens all help to build your level of understanding. You might be surprised to find a number of solutions are hiding in plain sight.

20.01.2022 Quick change over (QCO) is commonly associated with maintenancebut did you know it can be adapted to any task where efficiency and time savings are desired? This flexibility means it offers considerable value to mining operations, as well as service and technical tasks whether drill pattern preparation, weekly mine plan development, monthly ore reconciliation reporting, team inductions, permits and approvals, and many more. If you are seeking a step-up in performance, QCO may be one pathway to get there.

19.01.2022 Leading organisations who continuously improve their performance aren’t afraid to seek out novel solutions so their teams can make better decisions, more quickly. This example from Fosterville gold mine in Victoria showcases how technology is providing timely information and gold assay data, enabling responsive decision making for the team. What a great story. https://lnkd.in/gvwC6Tc

19.01.2022 In the current environment many teams are fully invested in managing their day-to-day operations, with little or no time left to understand problems and identify opportunities. We help our clients by acting as a circuit-breaker and support for busy teams. Please contact us if a discussion or an extra set of hands will help fast-track solutions and improve efficiencies and performance at your site.

19.01.2022 Most improvement programs ultimately depend on the actions and behaviours of teams to drive results. Supervisors are often the critical link between leaders and workgroups, and between ideas and execution. We’ve been seeing a lot of value from dedicated supervisor capability building programs and a growing demand for them. Our clients are finding they fill a gap between corporate training and technical training. If you’re struggling with sustaining improvement, or are not quite getting the results you expected from improvement, supervisor capability building may be part of your solution. If you’d like an independent perspective, we’d welcome the opportunity to talk with you.

18.01.2022 Identifying waste, particularly wasted time, is often central to improving productivity. To find out how one of our clients achieved a 5-13% reduction in service durations, check out our case study. https://minset.com//maintenance-parts-and-materials-manag/

18.01.2022 For those of us with decades of maintenance experience, advanced work scoping (AWS), the process of ensuring teams analyse and thoroughly plan critical maintenance jobs before commencing work, is second nature. However, have you considered tapping into your team’s collective AWS wisdom to create a standardised approach to planning, especially when it comes to unplanned shutdown or emergency breakdown repairs? In complex asset-intensive environments, people often don’t see the... maintenance risks until things go wrong. Simply creating a job procedure and having staff available aren’t enough. Being underprepared, skipping steps, or implementing control measures ‘as you go’ can lead to serious consequences. Designing and using a robust set of requirements as part of a system (online or manual) is the best way to set you up for success. As you reflect on your work scoping practices, think about your safety, personnel, and parts requirements. What can you do to mitigate risks and reduce task durations? What will you do in the event of inclement weather? What else do you need to do to boost and sustain your planning efforts? In an upcoming post, we’ll continue to explore AWS and discuss how you can use this philosophy to increase performance and lower costs.

17.01.2022 Many organisations suffer from asset management issues. However, did you realise that one of the most powerful and simple ways to seek out performance improvements is to observe workgroup productivity in the field? This will give a more complete picture of what is happening, rather than just focusing on equipment and related performance gaps, as these often point to symptoms and not core problems.

17.01.2022 In recent months, many of our mining clients have been looking for new ways to drive costs down and production levels up in anticipation of more challenging times ahead. While we might be biased, we believe there’s no substitute for the value independent business improvement partners bring to the table when you’re gearing up to transform parts of your business. The right experts, who have ‘been there and done that’, can equip you with insightful analysis, new perspectives, an...d practical in-field solutions. If you’re starting to consider a way forward for your business, identifying and tackling sustainable changes are vital. To give you the best chance of success, consider using a mix of desktop research, field observations, and most importantly, engaging your teams so they can help you solve your problems. Collectively, these research methods are an excellent way for you to understand more and plan your next move.

17.01.2022 If you’ve tried quick change over (QCO) and not quite seen the results you hoped for, or you haven’t yet explored it as an improvement method, we highly recommend it for the right applications. A key aspect of great QCO design is to engage leaders and the team members who perform the work and balance classroom workshopping with engagement right where the work is performed. That’s because QCO’s power is when it’s applied to real workplace problems. Our clients repeatedly realise outcomes like time and cost savings as a result. Our team is happy to help particularly if you’re unsure of whether it’s the right method for the problem you’re trying to solve.

15.01.2022 The transition to productive maintenance has many challenges, but the rewards are well worth the investment. To find out how you can maximise the performance of your equipment and some tips to consider before you get started, read our blog. https://minset.com/what-you-need-to-know-about-total-produc /

14.01.2022 It’s certainly an exciting time for the Minset team. We are delighted to announce that Joe Schofield has recently joined us as General Manager. Joe is a wonderful addition to the team and has more than 20 years’ senior leadership experience in asset and capital-intensive industries. He has worked extensively across Australia, Africa, the United Kingdom and Papua New Guinea. Joe’s expertise spans business improvement, maintenance, project management and operational delivery. He will play a major role in Minset’s business development activities moving forward. Welcome to the team, Joe!

14.01.2022 Many organisations have brought their shutdowns forward due to COVID-19. While the backbone of every shutdown is the management framework that guides all activity, it’s important to remember that a system is only as good as the communication capability that supports it. The right information, to the right people, at the right time, produces the most efficient compliance to process. Communicating intent, progress, and logic is central to the success of your next shutdown. Photo by Scott Graham on Unsplash

13.01.2022 Our latest blog article explores how you can find the root cause of your top safety and performance issues, rather than just addressing the symptoms. One of our Directors, Derrick Barden, shares some of his experiences on the topic. https://minset.com/root-cause-analysis-what-problem-are-yo/ Photo by Hans-Peter Gauster on Unsplash

12.01.2022 Last month we kicked off a Smart Shutdown at a major PNG client site. Smart Shutdown systems provide a way to maximise plant uptime, and deliver fewer annual shutdowns safely and efficiently, even though they can be more complex, or larger events. At day 20 of 28, we’re delighted to report less than a one per cent variance to plan. Our site team includes shutdown safety specialists, and so far, more than 12,000 safety interactions have been completed across logistics, operat...ions, maintenance, engineering, quality assurance, and site support services. As usual, we’ve found that the support of the site teams, clear communication and a single point of responsibility is pivotal to the success of the event. If you’d like to know more about Smart Shutdowns, please go to our website for more information or reach out to us via LinkedIn. https://minset.com/project/smart-shutdowns-2/

11.01.2022 We offer a quick change over (QCO) service to help clients drive targeted task-level improvement. QCO is often associated with advances in pit-stop car maintenanceand our team has honed our adaptation of it over many years, engaging workgroups across a broad range of site problems and business objectives. We recommend the use of QCO as a high-intensity activity because that really creates the focus and urgency needed to maximise value. That way, it hones thinking and action to deliver outcomes in the shortest time. Please get in touch with our team if you’d like to know more.

10.01.2022 Our recent assessment work has underscored a critical finding. We’ve had leaders explain to us the importance of their people in delivering desired outcomes, yet, when benchmarking the results of their assessments, all scored lowest in the elements relating to people. Businesses that bridge this disconnect between theoretical importance and real action the fastest, will lift performance quicker and better respond to the challenges of the current business environment.

10.01.2022 Fatigue is often discussed during toolbox meetings, especially when it comes to shutdowns. To move from discussion to action, ask your workmates how they are going. Longer hours and stress from shutdowns affect different people differently. Your question may start a conversation that keeps someone safe. Photo by Margarida Afonso on Unsplash

09.01.2022 Most of us have encountered resistance to change. A side benefit of engaging with a wide cross-section of people during improvement projects is that you can quickly see the teams that are curious and open to learning, and those that are not. Knowing the team that will be better positioned to get the most from improvement, and deliver better performance, can help you prioritise where you place effort first. Alternatively, these observations can simply equip you to identify an underlying culture of resistance and malaise to change so you can include that in your plan of attack.

09.01.2022 Our team recently completed a series of assessments for a large mine, a small mine, an international mine and a port facilitybusiness wide and shutdown specificlooking for productivity and cost-saving improvements. In all cases, the ability to ask the right questions was critical to quickly getting to the heart of real challenges and opportunities. That’s why engaging with people who do the work is vital so you can ask great questions and challenge thinking to gain a better outcome. Experience certainly gets you a long way, but we find getting right in with teams takes that much further.

09.01.2022 In the last few months alone, clients have increasingly asked about our supervisor capability building programs as one part of their broader improvement work. We’ve found the success of these lies in ensuring a tight link between knowledge transfer sessions and a real area of desired performance uplift. It makes them far more practical and applicable. We tend to look at supervisor upskilling in areas such as how to lead their people in the sustained use of processes, tools and techniques, as well as how to build an improvement mindset, culture and capability.

08.01.2022 Our most recent post explained that advanced work scoping (AWS) can be used as a simple yet powerful system to improve the maintenance response and manage risks. Today, we want to provide you with some questions to use as ‘thought starters’ to help you increase performance and lower costs. As part of your AWS planning, encourage your teams to brainstorm how they might complete key tasks in less time, without compromising safety or work quality. Could your teams: perform pr...e-works safely while the equipment is still operating to save time? relocate equipment and / work activity to an improved working environment? revise task sequencing so work can progress simultaneously in parallel workstreams? use additional personnel or alternate tooling to increase the work rate? integrate quality assurance tasks into the methodology to limit the risk of delays? We hope those questions get you off to a good start.

07.01.2022 We’re having a lot of conversations about the efficiency of maintenance tasks across multiple heavy industries, including mining. To drive the most practical value, our team has identified four focus areas to successfully create a standard maintenance process. To find out more, check out our blog. https://minset.com/overcoming-crews-performing-the-same-ta/

07.01.2022 We are excited to support the leadership and management of what we refer to as a ‘Smart Shutdown’, which kicks off at a major PNG client site today. Minset’s Shutdown Manager, Michael Bennett, and a small team of specialists, are on the ground coordinating and supporting the 900-strong work group who are delivering more than 2,000 maintenance tasks. We will be working alongside site teams from all processing groups to ensure the best outcome possible. While people define the ...success of projects like this one, integrated technology platforms help ensure the scale and complexity of the job doesn’t compromise safety or work quality standards. We’ll provide a number of Smart Shutdown progress updates in the coming weeks, so keep an eye out. If you’d like to know more about Smart Shutdowns, please go to our website for more information or reach out to us via LinkedIn. https://minset.com/project/smart-shutdowns-2/

07.01.2022 Australia’s mining industry is faring better than most around the world. We're seeing a lot of mining leaders helping their sites and teams adapt and become more resilient. We’re working with a number of mining clients to help them to design, build and review business plans so they can continue to look for improvements and ways to work smarter. https://www.australianmining.com.au//australia-one-of-the/

06.01.2022 We recently shared a couple of blogs on the notion of decision-making trade-offs. Here’s an example. Off the back of a business improvement assessment, two opportunities offered very different outcomes. One looked at reducing shift handover and staggering breaks, with a calculated saving of more than $100,000, but involving a huge number of stakeholders across different teams. The other opportunity would reduce critical path duration with a saving of around $30,000, involving... just two planners and selected team members from crews. The first was more than double the return but much harder to achieve. The second was fairly easy to implement and control, even if the saving was smaller. Implementation simplicity or difficulty is a critical input to prioritising opportunities and turning potential savings into real ones. Photo by Owen Kemp on Unsplash

05.01.2022 In resources there are a few things we know to be true: productivity and efficiency are often talked about interchangeably, but they aren’t the same thing. The difference between the two ideas is significant and if they’re not tracked and managed correctly, it can have detrimental effects on a business’s bottom line. Read our blog to understand the dangers of taking a single focus. https://minset.com/mining-productivity-improvement-project/

05.01.2022 How do you manage the extra safety demands when it comes to shutdowns? Many onsite safety teams don’t have the capacity to go beyond ‘business as usual,’ especially during periods of high intensity shutdown work. We’ve found the best approach is to use additional safety specialists with shutdown experience who work closely with your safety team as extra arms, legs and eyes. This scalable and integrated option provides a safe and flexible shutdown solution.

03.01.2022 Over the years, we’ve observed that the most effective improvement leaders lead by influence, not authority. These people not only manage change effectively, but develop healthier relationships across their networks, helping to break down silos. By focusing on ‘the why’, being authentic, having strong technical knowledge and excellent communication skills, these leaders and their teams can change direction swiftly and deliver greater outcomes, together. As the old saying goes, if you want to go fast, go by yourself. If you want to go far, you’ll need to bring others with you. Photo by Clark Tibbs on Unsplash

01.01.2022 We work with clients to help them facilitate their business planning processes. We’ve noticed that many plans need to be refreshed and adapted to suit the new COVID-19 reality. Have you reviewed your business plan to make sure it will continue to deliver for your business?

01.01.2022 A small but powerful action that leaders can take with their people after delivering something like a major assessment exercise is to give them feedback on the outcomes. Yes, it sounds (and is) simple, but it’s too easy to forget to close the loop with site teams in the rush of the daily grind. Without fail, we find they are genuinely keen to know outcomes...and their engagement can be the difference between the success or failure of what’s to follow. Photo by Shyam on Unsplash