Mountain Ranges Vet Clinic in Kinglake, Victoria | Pet service

Mountain Ranges Vet Clinic

Locality: Kinglake, Victoria

Phone: +61 3 5786 1777

Address: 1/31 Whittlesea-Kinglake Road 3763 Kinglake, VIC, Australia

Website: http://www.mountainrangesvet.com.au

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• Pet service
• Veterinary surgeon

25.01.2022 PHONE PROBLEMS We are still working with Telstra to fix our phone lines. While they work on the lines we will have no working land lines. Please call us on 0488045386 if you need to contact us. If it rings out or is engaged it will be because we are on the phone. Please try back in a few minutes.... Thank you for your patience.

24.01.2022 PHONE LINE PROBLEMS If you need to contact us please call 0488045386. We now have no working land lines. Please bear with us, Telstra are coming today to hopefully fix it once and for all!!!... We apologise for any inconvenience.

24.01.2022 Oh dear, I just reread last post and that photo was meant as just a funny pic to add to our post, not to rub it in to Metro Melbourne and your restrictions! Most of our staff (including me!) live in metro melbourne aswell. It does feel like we have to poop in a box through.. sorry this is why I shouldn’t be on Facebook ! Kate x

23.01.2022 Mountain Ranges Vet Clinic New Year's opening hours Thursday 31st December 9am to 4pm (New Year's Eve) Friday 1st January 2020 CLOSED (New Year's Day) Saturday 2nd January CLOSED Sunday 3rd January CLOSED... Monday 4th January Normal hours resume Thanking all our wonderful clients. We wish you a safe and happy new year period. See more

23.01.2022 PHONE UPDATE Please call us on 57861777 as usual. Thank you for your patience and sorry for any inconvenience.

19.01.2022 PHONE UPDATE After over a week, our phones & internet appear to be finally fixed! You can now call us on 57861777. If you do have any trouble getting through, please keep trying and let our nurses know so we can inform Telstra.... Thanks for your patience during this trying time! Fingers crossed all the phone dramas are now behind us :-)

16.01.2022 We have 10+ eskies free to whoever picks them up first. Take 1 or take all. Will fit a 6pk of cans in it. Some with freezer packs included. No holds, first in best dressed. Please call us on 57681777 when you arrive to pick up at the clinic.

13.01.2022 Phones & Internet problems. Unfortunately we are still having problems with our phones & internet. If you call and it rings out or is engaged please try again. ... We are sorry for any inconvenience. Believe us we are just as frustrated!

10.01.2022 Strap in everyone, here we go again. Unfortunately we have had to revert back to pets only in the clinic. It really was nice to have people in the clinic to talk to you directly about your pets care. Communication is sooo much easier that way. However, for your protection and ours, here we go... 1. We are still open. Routine yearly vaccinations and nail trims etc may be rescheduled. We’ll call you if you have an existing appointment we need to reschedule. ... 2. Call to make an appointment. If you are self isolating or unwell for any reason please tell us and we can work out a solution for you. 3. Call us when you arrive at the clinic for your appointment, and we’ll talk you through the rest. Basically when we’re ready for your pet, you bring them to the door and we’ll take them in. You go back to warm car and stay in the carpark (most important!) , and we’ll call you from inside the clinic. This may be from a private number. 4. Please order medication early, at least 3 days before you run out. 7 days if it’s a compounded medication. 5. We can deliver food/supplies/medication 2-3 times next week. This is to cater for people who would prefer to stay at home for health reasons or if you are self isolating. Or anyone else for that matter, it’s easy. It’s contactless and no charge. For ordering please call or email the clinic with a few days lead time. 6. Masks, 1.5 m social distancing. No explanations needed. 7. SMS appointment reminders nearly up and running... Please stay safe and well. We know this is a stressful time for everyone, so please let us know if there is anything you need. We appreciate your loyalty and patience, as always. We really are very lucky to have such excellent clients.

09.01.2022 We are closed Monday 8th March due to Labour day Public holiday. Hope everyone has a safe long weekend.

07.01.2022 Grand Final Weekend Hours Thursday 22/10 9am to 7pm Friday 23/10 CLOSED (Grand Final Public Holiday) Saturday 24/10 9am - 12noon... Sunday 25/10 CLOSED (as usual) Monday 26/10 normal hours resume If your pet takes regular medicine or needs a special diet, please ensure you have enough to get you through until next week. Tomorrow 21/10 is the last day we can order.

07.01.2022 We are having trouble with our phones. Please bear with us as we try to fix it.

07.01.2022 Phone Troubles We are still experiencing some intermittant issues with our phone lines. We are working with Telstra to get it resolved as quickly as possible, they are sending out a technician today. If you call and it rings out or is engaged, please try again. We are at the clinic today until 7pm.... Sorry for any inconvenience this may cause and thank you for your understanding.

06.01.2022 With the Easter break fast approaching, if your pet is on long term medication or specific food, today is the last day for us to order from our suppliers. So call us on 5786 1777 to place your order.

06.01.2022 PHONE PROBLEMS - updated We are still having problems with our phone. Please call us on 0488045386.... Sorry for any inconvenience.

05.01.2022 Cat Condo Competition From now until the end of October we are running a competition for people to make their own cat condo/ tower. We have plenty of free boxes you can collect from the clinic to make your creation. Just give us a call when you get here & we can give you some.... Attached are some photos of one of our nurses Simone's creation. Attach your photos in the comments of this post. Great prizes to be won!

05.01.2022 Dear clients, We have had a recent query about changes to regional Victorian restrictions possibly affecting clients. The DHHS has confirmed this morning that existing clients can still come to the clinic from metropolitan Melbourne. It can only be for appointments which are of an urgent nature, ie it would be bad for the patient if visit was delayed. (i.e. not nail trims or annual vaccination etc)... As previous, we will send you an email before your appointment so you can show police if you happen to get pulled up. It is up to the discretion of the individual police officer , however this is the current information from DHHS. You must not stop anywhere else in regional Victoria when in transit. You must go straight to clinic then return to metro Melbourne. Regional Victoria starts at Coombs Rd in Kinglake West if coming from Whittlesea. Similarly it starts at roundabout before Kinglake shops if coming from St Andrews direction. As in all Victoria, masks are still mandatory unless you have an exemption. Everyone has been doing a great job and doing the right thing. We really appreciate it. Thanks so much for your support, help and understanding while we get all through this. Mountain Ranges Vet Clinic See more

01.01.2022 PHONE PROBLEMS If you need to contact us please call 0488045386. We now have no working land lines. Please bear with us, Telstra will be back out tomorrow to hopefully fix it once and for all!!!... We apologise for any inconvenience.