Nepalese Hospitality Workers Association | Community organisation

Nepalese Hospitality Workers Association

Phone: +61 431 296 220

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25.01.2022 Nepal has become a home away from home for hundreds of tourists and expats during this pandemic. Hat's off to the Nepalese Hospitality Institutions who have shown a great deal of generosity to the tourist's who have decided to stay back in Nepal instead.

24.01.2022 Great customer service depends on empowering your employees, according Ritz-Carlton Hotel Company President and COO Herve Humler. Great hotels and restaurants empower their frontline employees to proactively fix customer problems without waiting on management approval. This employee empowermentthe permission to be creative, and even spend money, on behalf of customers, is a master stroke in hospitality. A standout example here is The Ritz-Carlton Hotel Company, where even ho...urly employees have permission to spend up to $2,000 per guest to solve any problem or dissatisfaction that may arise, without needing to ask permission, without needing to involve management or worry that they’re going too far. According to Richard Branson, Scripted, insincere customer service is an ultimate turnoff for today’s customers.Today’s customers, including the important millennial demographic, demand a customer service style that feels authentic and unscripted, what I call an eye level or peer to peer style of customer service. They’re looking to be served by a fellow human being who speaks authentically rather than following a script. #Customerservice #Ritzcarlton #Richardbranson #Hervehumler

22.01.2022 If everything is circular, including time, punctuality becomes a matter of perspective. All stupas represent the Buddha Mind, and circling it is believed to bring one closer to enlightenment. At any time of day, hundreds of people circle Boudhanath Stupa, chanting mantras, kneading their mala (round prayer beads) and twirling prayer wheels, cylinders of metal and wood that contain scrolls of Buddhist mantras. With the flick of a wrist, the cylinders turn round and round, while the people walk round and round.If everything is circular, including time, punctuality becomes a matter of perspective. You might be very late, or very early. It all depends on how you look at it.

12.01.2022 Great News for Hospitality Workers based a Australia.