Nexus Collections Pty Ltd in Loganholme, Queensland, Australia | Financial service

Nexus Collections Pty Ltd

Locality: Loganholme, Queensland, Australia

Phone: +61 7 3287 2433

Address: 3908 Pacific Hwy 4129 Loganholme, QLD, Australia

Website: http://www.nexuscollect.com.au

Likes: 75

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• Financial service
• Collection agency

24.01.2022 https://www.vision6.com.au/em/message/email/view

22.01.2022 Is there anything worse than having to deal with an offshore call centre ? How would your clients react to a debt collection phone call from a call centre somewhere in Mumbai or the Philippines ? We are a local debt collection business, and we employ only local staff in our Brisbane based head office. Local knowledge is critical in achieving the best outcomes, feel confident that you and your clients are dealing with local experts.

21.01.2022 *** Important Changes Affecting Debt Collection *** The office of the Department of Justice & Attorney Generals will on July 1st 2019 make sweeping changes to the way debt collection agencies are able to represent their clients in Queensland Magistrates Court enforcement proceedings. These changes "re-interpret" the rules that we have been following for over 20 years, and they will significantly increase the cost incurred by our clients taking action in the courts to enforce... their debts. In addition to the increased cost, the new procedures will see our clients having to play a much greater role in enforcement proceedings, often delaying what should be a simple streamlined process, a process that is being changed without cause, without justification, and without thought to it's ramifications. Just one of many issues that we can see is that under the new changes, your street address details will have to be published in the footer of all enforcement proceeding documents filed in the court. It goes without saying the not all enforcement proceedings are pleasant, and not all debtors take kindly to you taking legal action against them. Would you rather your address on those documents or ours (as is the case now) ? Despite lobbying the Court Policy Procedure & Legal Unit ("CPPLU") over the past 8 months, we are still yet to receive any satisfactory explanation for the "new way" that the courts are interpreting rules that have existed for two decades. We are now lobbying our local members of parliament, and we are making direct approaches to the Attorney Generals office to ask that some logic be applied to what appears to be bureaucratic madness. We will update you, our clients, on the changes that will affect you and your business in the weeks ahead, that is unless we can get the CPPLU to agree to delay the publishing of its new directions to various court registries throughout Queensland. We will also shortly ask for your support by helping us show the CPPLU how this new direction will adversely affect your business by delaying the enforcement process and increasing the cost of you being able to collect your debts. We have posted a link below to the letter that was sent to Mr Linus Power our local member for Logan, and a summary of the how the changes might impact you. https://nexuscollect.com.au///letter_to_linus_power_mp.pdf https://nexuscollect.com.au/wp-conte//2019/06/overview.pdf

21.01.2022 ASIC has just released its Report on Insolvencies for 2017/2018....a few of the noteworthy stats: 84% of insolvencies involve small companies with: - 20 or fewer employees - Assets of $100,000 or less... - 39% with liabilities less than $250,000 - 61% with liabilities greater than $250,000 97% of all small company liquidations result in a return to creditors of between 0 11 cents in the dollar. Liquidators reported Insolvent trading by directors in 69% of all cases reported. Read the full report https://download.asic.gov.au//rep596-published-14-november

15.01.2022 Software development is improving the way businesses manage their receivables, but these "automated" and "smart" systems are not a substitute for proper, timely, consistent personal contact with overdue debtors. At the end of the day these systems are still largely only capable of written communication, SMS, email reminders etc, and there is no question that personal follow-up on the phone by a skilled receivables professional, will always be far more effective than a series of automated emails and sms messages. Its doesn't cost as much as you might think to have your own outsourced credit manager looking after your receivables. Why not give Steve a call today on 07 32872433 to discuss our debtor management solutions.

15.01.2022 A couple of very simple fundamental rules to help you get paid faster 1. State your payment terms clearly on your invoice (be loud and proud and don't make customers search the fine print to check the due date) and for new customers, have that discussion with them up front. Few things are as important as having your customers aware of what you expect in regard to payment for your services. 2. Get the details right.... You can’t get paid if the invoice doesn’t get to the right person with the right information. Check that email are correct (watch for email bounces shortly after you send them) and check that the full and correct name is on the invoice, verify customer information using the ABN Lookup website https://abr.business.gov.au/ or ASIC Connect here https://connectonline.asic.gov.au//l/SearchRegisters.jspx 3. Make sure you are communicating with the right person, the person who pays your bills, and include the information that your customers need to make processing your payment easy. That might be job or purchase order numbers, customer reference numbers, quote numbers, descriptions, cost breakdowns or unit prices. 4. Choose invoicing software that allows you to play with your invoice template to get it looking just how you want it. Remember that software that tells you whether an invoice has been viewed by your customer can be handy for avoiding the old I haven’t received it chestnut. If you are in any doubt about how to correctly style an invoice, just give us a call, we're here to help.

11.01.2022 TICK-TOCK: End of financial year is only a couple of weeks away it’s time to make sure your business is cash flow positive to start the new FY. Take some time to check your outstanding customer invoices and if any of them have reached the 60 days mark, it might be time get external professional help. Getting started is simple just go to the Nexus Collections online registration and debt lodgement form, fill in a few details and we’ll take it from there.... Your cash flow recovery starts here: https://buff.ly/37fJkgl

11.01.2022 Our commission rates are among the most competitive in the country. Compare them for yourself against our competitors. We've been around since 1994, and we back ourselves to win a lot more than we lose, our rates are great, and our results are even better.

08.01.2022 CLIENT SPEAK: There are few things as rewarding as a receiving a message like this from one of our clients. Aside from our regular Debt Recovery services, we offer an undisclosed debtor management solution for businesses who don’t have the time or expertise to properly manage their own debtors. Why not talk to us about managing your receivables for you - it’s a time-proven and cost-effective solution that our clients love. We can't divulge the accountant because their clients are not aware that the firm’s debtor management process is outsourced - that’s the beauty of our undisclosed debtor management service.

07.01.2022 CASH FLOW IS KEY: As Queensland (and Australia) begins to re-open for business, now is the time to review your loss prevention strategies, don’t get caught off-guard by bad debts. Chatting with our clients there is a consensus that for the most part, whist the last 3 months have challenging, the first 6 months of FY 2020-21 are going to really test us. Now is not the time to recoil or take a defensive approach to your debtors - get on the front foot - you’ve done the work... and you deserve to be paid. We're here to help make sure you don't come unstuck with bad debts in the challenging times ahead. Give us a call today on 07 3287 2433, send an email or message us.

02.01.2022 "I'm not sure where to start, we've never used a debt collector before". We hear this a lot from new clients, but honestly it's really very easy, just give us a call on 07 3287 2433, we'd love to chat.

02.01.2022 Why are our reviews turned off ? Well it's like this, we don't always make friends in our industry. The number of extraordinarily happy client reviews were being tainted by the reviews left by people who have been on the wrong end of our great service. We do our utmost to maintain the relationship between our clients and their customers, but sadly we can't win them all.