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Next Leap Training Solutions

Locality: Sydney

Phone: +61 408 264 500



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25.01.2022 REVIEW Recently I had the opportunity to complete the Process Communication Model (PCM) 3-day course. The 3-day course provided invaluable insight as to the inner workings of communication and why we and others communicate the way we do. It presented the reasoning behind how we can best interact with others in the most effective way possible to get a positive (rather than negative) response. Joyces passion for PCM shone through as she has worked with this model for many ye...ars and was able to provide extensive examples to share with the group. Joyce provided an open framework where the group felt supported and comfortable with sharing their own experiences and this only added to our education. I am now on my own quest to use what I have learnt in both my personal and professional life, as this will add value to all my relationships now and in the future. Thank you Joyce, I have no doubt you will continue to provide this essential communication tool to many others moving forward. NICOLE REYNOLDS NATIONAL BUSINESS PARTNER PATH4 LOGISTICS



25.01.2022 People have different ways of communicating and approaching tasks. They have different strengths and motivations. By listening to individual speech and behavioural patterns, we can learn to connect with people who are very different from us. .... By utilising what motivates people we know how to avoid conflict and have a positive impact on our work culture. . Using PCM as a communication tool can improve: Leadership Productivity and high performance Motivation Resilience Managing Conflicts Culture Self-awareness and insight Emotional intelligence Reduce stress

25.01.2022 Are you are Rebel? Rebels experience the world through the perception of reactions, preferring to bounce off the world around them. They are spontaneous, creative and playful, and prefer a playful communication style with exchange of humor and spontaneity.

24.01.2022 PCM Types of Personality, what do you think you might be? Thinker Persister Harmoniser... Imaginer Rebel Promoter According to the PCM, the individual personality structure is composed of six types of personality. Each of us has all six of the personality types defined differing in orders and strengths. PCM is often described as a condominium, in which a persons Base personality type is the ground floor: the easiest and most accessible and thus most highly developed personality type in us, which has the strongest influence on our behaviour. The weakest and least accessible personality type would be the sixth floor.



23.01.2022 Leading Out Of Drama Workshop on sale now. . What is the cost of Drama in your business? ... On average employees around the world spend approximately 2.1 hours per week. By reducing drama in your business, you will deliver previously wasted costs back into your business. Leading Out of Drama will provide you with the tools to understand the role that you play in drama and how you can navigate the drama and turn it into positive energy. Discover strategies in how to handle conflict more confidently and not avoid it. You will understand the role you play in drama and how you can effectively and successfully move out of negative drama by using compassionate accountability.

23.01.2022 Lets talk about personality types. Are you a thinker? Organised, responsible and logical. If you have a Thinker base:... To gain your attention and your interest, the person talking to you will use a factual way of communication asking for or providing data. You and others will communicate better through questions and exchanges of information. To feel good and be efficient, you require being recognized for your thoughts and accomplishments. "Good work." "Great idea." "A job well done." You also require time structure and like to plan things. Under light distress, in interactions with others, you may want to demonstrate you are doing things perfectly and you may reverse delegate. You may also give too much details, and incert needless qualifications, thinking you make yourself seem clearer. If distress increases, you could become overcontroling, attack others, and argue about time, money, order, or cleanliness. You require return to your logical and structured way of thinking in order to regain your natural efficiency. Reasuring yourself that you are doing a good job, or having others do this, is the key to your recovery. If your base personality type is Thinker, then you are probably appreciated for your capacity for organisation and detailed planning. Your logic in structuring ideas or issues and explaining quickly and clearly to the others. Your ability to take responsibility, making you a welcome person in both your professional and personal relationships. Let us know in the comments if this resonates with you.

23.01.2022 Old Ways Wont Open New Doors. You know the old saying about the definition of insanity: doing the same thing over and over again and expecting different results. So how about trying something new? Imagine being a better communicator and being able to understand your colleagues, boss or partner better. ... PCM is an innovative tool which enables you to understand, motivate, and communicate effectively with others. Join us at our next PCM workshop in Sydney. Hit the link for details



22.01.2022 Feeling stuck with work place drama? By reducing drama in your business, you will deliver previously wasted costs back into your business. Our next Leading Out Of Drama Course is on SYDNEY on November 6th. ... The cost is $220 and you will walk away with new tools to effectively and successfully move out of negative drama by using compassionate accountability. See more

20.01.2022 What if you could exponentially increase your teams ability to work together? What if you could get in the middle of really tough places and walk out a winner? What if you could reduce inefficiency, get more done and go home earlier?... What if your decision to choose compassion over drama meant more time, more influence, more productivity, more profit? What if you could have immediate self-awareness about how you participate in and contribute to negative conflict around you? Leading Out of Drama will provide you with the tools to understand the role that you play in drama and how you can navigate the drama and turn it into positive energy. Discover strategies on how to handle conflict more confidently and not avoid it. You will understand the role you play in drama and how you can effectively and successfully move out of negative drama by using compassionate accountability. http://nextleaptrainingsolutions.com//leading-out-of-drama/

20.01.2022 Personality Type: PERSISTER Character strengths are: Dedicated, observant and conscientious . If you have a Persister base:... To stimulate your attention and interest, the person talking to you will communicate better through questions and exchanges of beliefs and values. . To feel good and be efficient, you require your convictions/beliefs to be recognized: "I admire you." "I value your opinion." "What do you believe we should do?" You also require being recognized for your accomplishments: "Good work." "Great contribution." "A job well done." . Under light distress, in an interaction with others, you may focus on what is wrong rather than what is right; then, if distress increases, you could push beliefs, be overly suspicious and righteous: "My opinion is the only right one." . You need to regain trust in the person you are talking to in order to regain your natural efficiency. . If your base personality type is Persister, then you are probably appreciated for: . Your ability to observe and give opinions, beliefs, judgements,... about situations and persons. your conscientiousness in both professional and personal life. . People often admire your moral conduct and your ethics. . Your devotion to causes, a political party, your company, etc. and your tenacity in respecting your ideals, principles and values. Does this sound familiar?

20.01.2022 REVIEW The PCM course was an insightful experience. The information provided was right on the money pin- pointing different personality styles and the way they react in different environments and why they communicate in certain ways was extremely interesting. ... It taught me to properly navigate these personalities and communicate with my colleagues and friends in a more effective way. Joyce was an excellent teacher, keeping the course material relevant to what was happening now and providing real-life examples. She has a great nature and made everyone feel comfortable when sharing their experiences. I would highly recommend this course. KENDALL HUME PROJECT COORDINATOR SMLXL

20.01.2022 Have you ever written an angry email and regretted it as soon as youd hit send? Ever thought that if it werent for your boss you could actually have a really good day? Have you ever felt rejected and unwanted in your team?... Youre in good company. All of us have experienced feelings of frustration, anger, or felt like a victim. We all have struggled with other people and situations. Whilst for some of us these are isolated occurrences others experience these feelings daily. Learning PCM will allow us to be more self-aware, to have better self-management skills and to manage others more efficiently.



19.01.2022 The time is now to invest in yourself and your business. Join me at our SYDNEY workshops to take your leadership and communication techniques to the next level. Spaces are limited. Find out why PCM is changing lives. Link in the bio

19.01.2022 Are you a Promoter? Promoters experience the world through actions, preferring to take action as soon as possible. They are adaptable, persuasive and charming, and prefer communication that is directive and action-oriented.

19.01.2022 We sometimes find ourselves in situations going round and round trying to understand where the other person is coming from, and despite our best efforts, we cant get our point across. Its almost like we are speaking a different language, and according to PCM, we are. We just cant tune into the right channel to effectively get our point across. PCM offers a number of unique personal development tools which allow you to understand your own behaviour and mindset triggers. Su...ddenly it becomes obvious why you respond in a particular way in certain situations. You are also able to anticipate the behaviour of others whether at work, in a social setting or at home. At our workshops you will learn to recognise when others are under pressure because their behaviour will be highly predictable. You can then assist them so that effective communication can be achieved. See more

17.01.2022 Burnout, or chronic workplace stress, has been added to the official list of diseases. It costs the worlds economy $1 trillion a year. Learning PCM skills helps not only deal with workplace stress, PCM can prevent burnout and create a healthy, productive work environment instead.

17.01.2022 THE DETAILS See exactly how we accomplish our goals. Step 1: Identify and discuss your goals. We begin by identifying the ultimate outcome that you want to achieve, be it in your professional career or personal life.... Step 2: Collaborate to identify your needs! We build a high trust environment for you to discuss in confidence the areas of self improvement that you want to work on. We agree and document the focus areas and timeline to deliver on your goals. Step 3: Execute & Follow-up Execute the plan! The focus is on you to achieve your goals. Follow-up!

16.01.2022 Are you a Persister? Persisters experience the world through the perception of opinions, preferring to take in and process information through their belief system. They are conscientious, dedicated and observant, and prefer a democratic communication style together with exchange of values.

16.01.2022 Personality Type: THE IMAGINER The base Imaginer personality character strengths are: Calm, imaginative and reflective.... If you have a Imaginer base: To grab your attention and your interest, the person talking to you will use a clear, unambiguous and direct way of communication. You dont react overtly. You take time to answer briefly if you are required to. You may require external stimulation to do things and you tend to wait for others to get in contact. To feel good and be efficient, you require your own private time and space for reflection and introspection. You may well "escape" during long meetings or discussions. This gives you the ability to endure difficult situations. Under light distress, in an interaction with another person, you may wait passively, thinking that time will solve the problem. Then, if distress increases, you could withdraw, not finishing the work you have started. You require a time of solitude to regain your natural efficiency. If your base personality type is Imaginer, then you are probably appreciated for: your calm, however grave the situation, in which you are able to quietly analyse the different hypothesis or possible solutions. Your ability to reflect and think about humanity. Observing yourself, you dont judge the others too quickly, your imagination for exploring all the hypothesis or possible options. Does this resonate with you?

16.01.2022 Are you an Imaginer? Imaginers experience the world through the perception of reflections, preferring to simply soak in the world around them. They are imaginative, reflective and calm, and prefer communication that is directive and explicit.

13.01.2022 What is in the pencil is greater than what is around it. The talents in you are greater than the environment surrounding you. People have different ways of communicating and approaching tasks. They have different strengths and motivations. By listening to individual speech and behavioural patterns, we can learn to connect with people who are very different from us. By utilising what motivates people we know how to avoid conflict and have a positive impact on our work cultur...e. Hit the link to find out about our next workshop.

13.01.2022 When office relationships sour it can cost your business time and money. On average employees spend approximately 2.1 hours per week in a non productive negative space or involved in drama. Thats a lot! Our Leading Out of Drama will provide you with the tools to understand the role that you play in drama and how you can navigate the drama and turn it into positive energy. Discover strategies in how to handle conflict more confidently and not avoid it. Our next workshop is ...on November 6th in Sydney. Limited seats. Hit the link in our bio for more information See more

12.01.2022 Dont miss out on our next Process Communication Course in Sydney. The Process Communication Model is utilised in order to: work better together, manage better, coach better, recruit better, sell better, help others better, manage your private life better, and improve your personal and professional quality of life. The workshop s are filling up and limited space are available.

11.01.2022 We communicate through perceptions... Those who perceive the world through their emotions want to know that others care about them, are willing to listen to them and allow them to discuss their feelings. Those who perceive the world through thoughts dont care about that. They have a list of things they want to discuss in great detail, and they want to run through that list. They want others to respond in the same way too. And on time. How we deal with those perceptions can i...mprove or prevent communication with others. Effective communication directly impacts performance, morale and safety. You can learn these skills at our next training in Sydney. Hit the link

11.01.2022 Why Mondays Arent So Bad! Just think about it this way, instead of dreading Monday morning, use it as a time to start fresh, think of something inspirational, or start a new habit, or even make it a day where you eat healthier. If you think about the beginning of the work week on a positive note, it will change your whole attitude and make the whole week itself easier to handle. Happy Monday

10.01.2022 The Process Communication Model offers a wealth of wide-ranging tools to develop a variety of competencies within your organization. Management: Achieving excellence Sales relations: Taking performance to the next level Team building: Developing functional & competitive teams... Team cohesion: Strengthening the bonds of cooperation Individual coaching: Raising awareness and fulfilling potential Team coaching: Maximizing on the talents of the team Conflict management: Relieving tension by managing conflict Aid in recruiting: Making enlightened hiring choices Staff retention: Developing & motivating employees Internal trainers: Efficiently communicating competencies See more

09.01.2022 The Process Communication model is designed to help you discover and understand your own personality, and the personality of others. Using this tool, you can: become a more effective communicator ... avoid or resolve situations where communication has gone off track. The Process Communication model features six personality types, arguing that everyone possesses all of these personalities, but that one type is dominant over the others. In order to communicate effectively, you need to identify the other persons type and activate that type within yourself. Personality Types Harmoniser. Compassionate, sensitive & warm. Thinker. Organized, responsible & logical. Persister. Dedicated, observant, conscientious. Imaginer. Calm, imaginative & reflective. Promoter. Adaptable, persuasive & charming. Rebel. Spontaneous, creative & playful. What resonates with you?

08.01.2022 PCM is a skill set to understand our own behaviour, to individualise and improve our communication with others. Our next workshop dates below.

07.01.2022 THE VISION Deliver an immediate & positive impact on your life. At Next Leap Training Solutions, we facilitate best in class training programs focusing on Communication Teamwork and Leadership development skills. We are passionate about providing people with the skills that will deliver positive outcomes in their career or take their career to the next level.... Our Mission is for our workshops to deliver an immediate positive impact on our clients professional and personal life. We achieve results by creating an interactive, supportive safe environment where participants learn based on real-life experiences.

07.01.2022 Personality Type: REBEL . The base Rebel personality character strengths are: Spontaneous, creative and playful... . If you have a Rebel base: To gain your attention and your interest, the person talking to you will use an up and energic style of communication speaking of likes and dislikes. . To feel good and be efficient, you require being stimulated through playful contact, with regular changes of situations and relationships. . Your first reaction is often to like or dislike. . Under light distress, in an interaction with others, you may start to misunderstand and say thinks like "I dont know". Things seem boring and complicated to you. . If distress increases, you could project responsibility onto the other and be insincere e.g. "If it werent for you". . You require to regain contact with the others through, play, joking or laughing in this way you can regain your natural efficiency. . If your base personality type is Rebel, then you are probably appreciated for: your creativity: you may find solutions when others saw only problems. . Your ability to turn a boring task into a game. . Your spontaneity, source of positive energy and enthusiasm for others. Are you a Rebel?

06.01.2022 Are you a Harmoniser Personality? Harmonisers experience the world through the perception of emotions, preferring to take in and process information through their feelings. They are compassionate, sensitive and warm, and prefer a benevolent communication style together with exchange of personal affirmation and compassion.

06.01.2022 Are you a Thinker Personality? Thinkers experience the world through the perception of thoughts, preferring to take in and process information logically. They are logical, responsible and organised, and prefer a democratic communication style together with exchange of information.

06.01.2022 OUR FOCUS Your communication and leadership skills In todays world, effective communication is the No.1 must-have skills in becoming a dynamic leader. Effective communication delivers improved productivity and creates a high-performance culture. Create an environment where team members are engaged and motivated to be their very best and have the skills to support their colleagues. ... Leadership skills arent just a necessity in the corporate world, its valuable in everyday life situations when theirs a requirement for someone to lead and influence to achieve the right outcome. The good news is that with commitment, effective communication skills can be achieved by attending one of our workshops or organising an in-house workshop. At the end of the workshop, you or your team will leave with the skills and put them into practice immediately. Our focus is on you or your team. Share your current challenges with us and well work with you to overcome the challenges.

05.01.2022 Happy Friday and thank you for following my page. Im Joyce Ive been guiding people to seamless, stress-free communication methods since 2009. .... The skills I teach in my Process Communication Model and Leading Out Of Drama Workshops are immediately applicable to real life, and can lead to momentous improvements in personal and professional life. . I spent over twenty years in leadership and executive roles before deciding to branch out into leadership and teamwork training. During that time, although I loved my roles, I still craved something more. I attained qualifications in Human Resources, Transport Logistics, and Training and Assessment before landing on the Process Communication Model. . I believe in creating an environment in which participants quickly connect with each other. Feeling comfortable enough to share their experiences and opinions is crucial. I also take special care to use relatable, real-life examples to explain the material, and fun, interactive activities to assist learning and information retention. . I look forward to connecting with you all. JC x

04.01.2022 Personality Type: The Promoter PROMOTER The base Promoter personality character strengths are:... Adaptable, persuasive, and charming. . If you have a Promoter base: . To stimulate your listening and your interest, the person talking to you will use a firm and directive communication style. . You appreciate communicating with this directive style. . You are particularly efficient faced with challenges, difficult and new things to do. . To feel good and be efficient, you require incidence i.e. lots of excitement in a short period of time. You like the high level of energy in these situations. . Under distress, in an interaction with others, you may be impatient and see the other as too weak. Then, if distress increases, you could take risks i.e. for your health, personal safety or your business interests. . You could become manipulative to reach your goals without due consideration for others, overstep the limits, break the rules. . You require a challenge or positive incidence in order to return being positively motivated and natural efficient. . If your base personality type is Promoter, then you are probably appreciated for: your charm, born from your direct way of communication and your well aimed compliments. . Even if you may be considered tactless, you are appreciated as a good and pleasant companion. your extraordinarily ressourcefullness and your ability to get back on your feet after any setback. . You will always get moving again. . Your ability to adapt to any new situation or environment. . You like change and are turned off by routine.

03.01.2022 Personality Harmoniser The base Harmoniser personality character strengths are: Compassionate, sensitive, and warm. If you have a Harmoniser base: To stimulate your attention and interest, the person talking with you will use a warm and nurturing voice. You naturally communicate with this Nurturative channel.... To feel good and be efficient, you require being recognized as a person, i.e. wants to hear "I care about you", "youre important to me". You desire unconditional acceptance of your person and need an environment that pampers the senses. Under light distress, in an interaction with others, you become unassertive regarding what you do, think, or say, and give priority to the other. You may accept unpleasant situations or make "wishy-washy" decisions. Under severe distress, you make mistakes, laugh at yourself or act "stupid", attracting hostility from others as a consequence. If your base personality type is Harmoniser, then you are probably appreciated for: Your warmth in relationship, your ability to nurture, be empathic, create harmony and give to others. Your ability to feel first and take in people and things by feeling about them. Your sensory application and your ability to use your five senses. Are you a Harmoniser?

01.01.2022 Other peoples behaviour doesnt have to be puzzling Learning PCM enables you to understand, motivate, and communicate effectively with others. People who use the Process Communication Model benefit from a whole range of practical tools specifically designed for successful everyday management of communication. Our next workshop is on 27th - 29th September in Sydney. Invest in yourself and your business

01.01.2022 You will most likely not be on overnight success. Thats ok though, you may not be ready for that. Your work, your ideas and your grind are whats making YOU happen right now. Invest in yourself and just dont quit.

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