Onhold Express | Telecommunications company
Onhold Express
Phone: 0438581465
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25.01.2022 You may have been thinking about giving your on-hold message a bit of a refresh, but it's just one of those things which keep sliding further and further down the to-do list. We get it, you're busy. But, think about this, an on-hold message is sometimes the first interaction a caller has with your company, does yours accurately reflect your business? 0438 581 465 | www.onholdexpress.com.au
21.01.2022 What if you could target your customers with specific advertising designed especially for them? Well, you can with on-hold messages. On-hold messages are professionally produced voiceover recordings mixed with music that plays over your telephone system to callers waiting on hold. Think radio commercials but targeted specifically to people calling your business. 0438 581 465 | www.onholdexpress.com.au
21.01.2022 Are you looking at different advertising avenues for your business this year? Have you considered a targeted, professional on-hold message? Not only are you instantly reaching your target audience, but a well-executed on-hold message has also been proven to increase sales. Now that's an advertising strategy to get on board with. 0438 581 465 | www.onholdexpress.com.au
17.01.2022 Running a small business then make a BIG impression with a professional on-hold message. When you run a business, every call counts and whilst the big boys brush off missed opportunities, we understand that with a small business being able to professionally handle all calls is paramount. Find out how we can help your business today. 0438 581 465 | www.onholdexpress.com.au
17.01.2022 Fun Fact Friday: If you've ever put your phone in the back pocket of your pants, you're probably aware that your backside poses a danger to it: People often forget their phone is there when they sit down, which can result in a crushed and broken device. That's why Samsung uses butt-shaped robots to test their products. According to Business Insider, the faux bums "'sit' on Samsung phones over and over again to test durability and bending." 0438 581 465 | www.onholdexpress.com.au
17.01.2022 Is the thought of tackling your on-hold message just too daunting? Relax and put your feet up while our dedicated team of experts will set up and manage your entire on-hold message strategy for you. Get all of the benefits of a strategic and professional on-hold message plan - installation, content creation, and management 0438 581 465 | www.onholdexpress.com.au
15.01.2022 Is 2020 the year that sees your business upgrade its phone system? If so, now is the time to consider also looking at your on-hold message strategy. We can work with your phone system supplier to allow a seamless transition for you and your business. 0438 581 465 | www.onholdexpress.com.au
15.01.2022 Callers hearing music on-hold, remain on the line up to 60 seconds longer, and those hearing information stay on the line up to 3.5 minutes longer than with just silence. What are your callers listening to? If it's music or silence you may want to re-consider it, so have a chat with us today. 0438 581 465 | www.onholdexpress.com.au
15.01.2022 First impressions count. Callers are reassured when they hear interesting relevant on-hold messages because they make your business seem interested and professional. Fly-by-night companies won’t bother with setting up a professional on-hold message. If your business bothers to make the effort this shows that you’re a serious business, and that’s the kind of business we want to work with and that most callers want to deal with. 0438 581 465 | www.onholdexpress.com.au
14.01.2022 Is your current on-hold message lacklustre, dull and repetitive? When your customers hear the same message repeatedly, it's exhausting for them and ultimately can cause them to hang up. Changing your on-hold message with a more exciting, captivating and engaging option is the perfect tool to win your customers over. 0438 581 465 | www.onholdexpress.com.au
14.01.2022 Fun Fact Friday. Phantom Vibration Syndrome is the name for when someone thinks their phone is vibrating, but it isn’t. I know I'm guilty of this, tag someone who is also guilty. 0438 581 465 | www.onholdexpress.com.au
14.01.2022 Do you think that on-hold messages have to be stuffy and bit too corporate? Think again, your message can leave the status-quo behind by incorporating jokes, trivia, or fun facts. (You might even throw in a few quirky sound effects to make your customers giggle.) 0438 581 465 | www.onholdexpress.com.au
12.01.2022 When you partner with OnHold Express, you gain access to the full suite of professional services from scriptwriting through to implementation. Our team of On-hold Specialists are ready to help you craft and share tailored on-hold messages to engage with your audience and get real results. 0438 581 465 | www.onholdexpress.com.au
10.01.2022 Our on-hold message systems are designed to easily integrate with most typical business telephone systems. (PBX, key service, VOIP). Plus we're happy to liaise and work with your existing telco provider. 0438 581 465 | www.onholdexpress.com.au
10.01.2022 Did you know that some on-hold message companies don't include any updates to your message in the contract, meaning that if you want to change just one sentence it can cost upwards of $500! We think that's just daylight robbery, which is why when you partner with us, we'll make updates to your messages at no extra charge - how good is that! 0438 581 465 | www.onholdexpress.com.au
08.01.2022 Whether simple or distinctive, an on-hold message can benefit your business’s image and sales by promoting products, cross-selling services, improving your professionalism, as well as ensuring callers stay on the line longer. Have a chat with us to make sure your customers are hearing something that really speaks to them. 0438 581 465 | www.onholdexpress.com.au
07.01.2022 Did you know that OnHold Express is Queensland born and bred? Located on the Sunshine Coast, we love supporting local businesses. Who better to look after your on-hold messages than a local, who understands the region and your specific requirements. 0438 581 465 | www.onholdexpress.com.au
06.01.2022 Comedy/humour is all in the delivery. We are experts at working humour into your on-hold messages with just the right tone, pace and words to entertain and connect with your customers. Ready to find out more? Contact us today and we promise no whoopie cushion - unless that's what you're after. 0438 581 465 | www.onholdexpress.com.au
04.01.2022 Over 70% of business callers are placed on hold. Let's just digest that fact for a moment. Over 70% is huge and if you're not making the most of the on-hold opportunity then you could be affecting your bottom line. Want to know more? Contact us today 0438 581 465 | www.onholdexpress.com.au
02.01.2022 Do you find recording your own on-hold message frustrating? Too many errs and umms and then you forget what to say and before you know it you've wasted an entire day and it still isn't right. We are here to turn the stress and umms into a professional on-hold message that you can be proud of. To find out more PM us today. 0438 581 465 | www.onholdexpress.com.au
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