OrderMate in Port Melbourne, Victoria | Hospitality service

OrderMate

Locality: Port Melbourne, Victoria

Phone: +61 1300 667 067

Address: 59 Fennell St 3207 Port Melbourne, VIC, Australia

Website: http://www.ordermate.com.au

Likes: 11079

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• Information technology company
• Business consultant
• Hospitality service

25.01.2022 "Hospitality has become so tough, things that traditionally work aren't working," quoted by Dani Zeini from Royal Stacks in their video 'A Look into Lockdown' produced by Mind Society Studios. Indeed, the pandemic has transformed the whole dynamics of our industry and it's time for you to take a step forward and plan on: - How you can go above and beyond for your customers - What you should do to maximise revenue... - Why you need to collect data to make smarter decisions More details will be covered in our '7 Pillars to Grow Your Business' here: https://www.ordermate.com.au//7-pillars-to-grow-your-busin

24.01.2022 Did you know that as part of your Customer Care Plan, you can book a 30 minutes remote session with one of our Customer Success Managers every month? You can use this to train your staff, get answers to some burning questions or spend some time with an expert to improve your operation. If you'd like to book in a session, you can raise a request at [email protected] or DM us for more info!

23.01.2022 A very warm welcome to Augustus Gelatery to the OrderMate family! Augustus Gelatery all about delivery scrumptious ice cream. Using traditional machinery from Italy and sourcing ingredients locally, you can be sure that your scoop of ice cream is fresh and flavourful. A must to enjoy in the upcoming summer period!

22.01.2022 Did you know? The government is offering 50% wage subsidies for hospitality traineeships and our friends at Serve It Up RTO no. 22542 have designed a Hospitality Traineeship program to ensure that your staff are well trained for post lockdown. For more information or to secure a spot, visit them here: https://hubs.la/H0y72LX0

21.01.2022 Dark or light mode, you can easily configure the display including adjusting the font size on your WaiterMate to suit your preference. If you want to find out more on how to achieve this, we have a detailed step-by-step instructions in our brand new help guide here: https://hubs.la/H0B5BCX0

21.01.2022 For the 3rd segment of our Pivot series, Shane Barrett from Daughter In Law has shared with us on how he and his team have faced new challenges with a strategic mindset. "See what’s possible, explore what other countries are doing and keep up-to-date with what’s happening to adapt accordingly," was one of his inspiring suggestions. Stay tuned for more insights while we help you navigate from a 'recovery' phase to 'growth' stage through our "PIVOT, PROMOTE, PROGRESS" model.

21.01.2022 For the final instalment of our PROMOTE series, we spoke to Andy Trancao, Creative Director & Founder of VSNRY on how he and Royal Stacks innovative and relatable social media content to engage with their audience. It's important to set your social media strategy in a way that works for your business, now more than ever! Read more about Royal Stacks social media success story here: https://hubs.ly/H0sQt_T0

21.01.2022 We are delighted to welcome Peanut Butter Jelly to the OrderMate family! Peanut Butter Jelly offers an incredible menu and vibe that draws inspiration from cultures all over the world including parts of Asia, North/South America and the Caribbean. It's a must to try!

21.01.2022 On June 1, we will see the first stage of hospitality in Australia re-open with new restrictions. Venues will now need to request contact information from every customers that they welcome. We've done the hard work for our venues by building a free tool for you to help register your diners contact-free! Want yours now? Click the link below to generate your Guest Register and a printable QR Code Sign! https://guestreg.ordermate.com.au/newlinks.php

19.01.2022 Congratulations to Di Stasio Città in winning the top prize for the Premier Award for Australian Interior Design Awards. Well done and such an inspiration to our industry!

19.01.2022 A massive shoutout to STIX Marrickville for taking a plunge and bringing such a cool concept to life. What an inspirational idea to our industry! Read more about their menu and offering here: https://www.broadsheet.com.au//first-look-schmick-stix-caf

19.01.2022 Are you a fearless go-getter who is excited by the prospect of hunting new business opportunities? If so, we got a unique opportunity for you! Full details of our brand new Business Development Manager job post are listed here: https://hubs.ly/H0tVLcL0

17.01.2022 Mother's Day is fast approaching and we want your venue to get the best out of it! So in true #helpinghospo spirit, we have partnered with HungryHungry to help you prepare your menu and offering for #MothersDay.

17.01.2022 Thank you Mama Manoush for the 5 star review! We love to hear your incredible feedback and very appreciative of your continued support. Do you know that you can get a $50 POSGear voucher if you rate us on Google? DM us for more info!

16.01.2022 We have shared some fantastic insights with Worksmith and Shane Barrett at Daughter In Law on how our industry has reinvented itself during this challenging time including 7 helpful steps. Let us know your thoughts too!

15.01.2022 A very warm welcome to The Pines Cronulla to the OrderMate family! The Pines Cronulla is a stylish new beachside restaurant in the iconic North Cronulla beach. Inspired from The Hamptons, its open-air dining room allows guests to have the best experience with spectacular coastline view. Check them out!

15.01.2022 For the 2nd segment of our Pivot series, Milan Strbac, owner of Sugarcane Restaurant has shared with us on how he had to lead the team to pivot in new conditions and transformed challenges into opportunities. "We can look at how other people react to changes and try our best to keep innovating in solving problems" was one of his valuable advice. What a great determination and attitude demonstrated by the team! Stay tuned for more insights while we help you navigate from a 'recovery' phase to 'growth' stage through our "PIVOT, PROMOTE, PROGRESS" model.

13.01.2022 The old hospo business model is a thing of the past. If you are not well equipped with digital ordering solutions, your ability to maximise revenue will be critically limited. The survival of your business depends on what you do next, considering the following options could be the saviour of your venue: - Online takeaway menus for pick-up and delivery - Digital menus so patrons can view your menu on their device... - Order@Table options for when you look to re-open You still have bills to pay and employees to account for, so you need to adapt to prepare for the future of your business. Get in touch with us to find out how: https://hubs.ly/H0tjhdw0

12.01.2022 To kick-start our Pivot series, the team at Good Times Milk Bar has shared with us on how they adapted and brought the regular 'good times' into their customers' homes. "Shift your thinking and move quickly. No opportunity is a bad idea" was one of their valuable advice. What a great innovative spirit demonstrated by the team! Stay tuned for more insights while we help you navigate from a 'recovery' phase to 'growth' stage through our "PIVOT, PROMOTE, PROGRESS" model.

11.01.2022 Exciting times ahead for Longrain Melbourne and a great venue to treat ourselves after months of lockdown!

10.01.2022 We are super pumped and can't wait to see our venues in Melbourne bringing life back into the dining scene. Cutleries to polish, menus to launch and seatings to organise, but don't forget to also test your POS hardware, printers and integrations to ensure that everything is ready to go. If you need to stock up on paper rolls and hardware, DM us to get your special 10% off discount code! Feel free to tag us at @ordermate on your social posts so that we can also re-share and c...elebrate with you Photo credit: Entrecôte

10.01.2022 Are you all set for Father’s Day this weekend? From editing new menu items to creating a special combo, you can easily manage these in your POS. If you need any help, please feel free to reach out to us. Don’t forget to promote your Father’s Day offering across your social media platforms for your customers to surprise their fathers with this weekend! You can also tag us and we will give you a shout-out. From the OrderMate family, we wish you an early Happy Father’s Day!

09.01.2022 Say HI to the Customer Success Team at OrderMate! We focus on making sure that all of our customers are set up for success from day 1 and we've been working hard to ensure the service we deliver to our customers is getting better every day. So stay tuned for the next part in our series to learn more about what's going on behind the scenes!

09.01.2022 As part of our PROMOTE series, we spoke to Brad Cooke, the Head of Marketing at Foodie Coaches - specialists in business coaching for hospitality owners. Here are his 7 tips on how to manage social media to increase engagement, followers and revenue. Now, more than ever, is the perfect time to get your social media strategy right. Find out more here: https://www.ordermate.com.au//tips-on-social-media-marketi

08.01.2022 Social media usage has levelled up in the face of COVID-19 and businesses have turned to social media platforms to communicate with customers, especially to promote their pick up and delivery offering as part of their pivot strategy. We have put together a list of resources on how you can effectively promote your pick up and delivery offering to your customers, including: - To-do list for your platform - Ideas that work... - How to respond to reviews - And more... Get your Social Media Success Kit here: https://hubs.ly/H0sqrTQ0

08.01.2022 Our industry is full of creative business minds, however implementation of systems, processes and strategies can be challenging. We spoke to our friends at food beverage logic who are experts in packaged educational experiences for hospitality owners/operators on how they are helping the industry rebuild. And to make it easier to get their useful tools to trade as profitably as possible, they are offering a 20% discount on all their resources! Check out our latest blog to find out more: https://hubs.la/H0Bw1tS0

08.01.2022 Exciting times ahead for Axil Coffee Roasters! We are so inspired by their creativity, including their selection of delectable treats from signature venues, which demonstrates the result of another great partnership in the industry!

08.01.2022 It's time for you to find new ways to adapt, attract and engage with your diners! We have partnered with HungryHungry to put together a guide on the best practices for implementing a digital ordering platform for pick-up, delivery or contactless table ordering. Download for FREE now: https://hubs.ly/H0w7Gxx0

07.01.2022 We are super excited to welcome The Commons by Ormond Collective to the OrderMate family! The Commons was inspired by the great terraces and outdoor dining spaces of Europe and America. Think of florals, gingham, ticking and stripes, oversized cushions, park benches, French cafe chairs and more. And dogs are welcomed here too!

07.01.2022 Did you know? Your venue can apply for free parking permits with The City of Melbourne as an effort to support food premises to help them deliver takeaway meals during COVID-19 lockdown. Find out more in the link below!

05.01.2022 As we continue our initiatives for Mental Health Month, with a unique theme each week to ramping up our focus on mental and physical wellbeing, this week's theme is FITNESS! So we had a super fun Afro-beat Zumba session to pump out some crazy moves. What should we do next week?

05.01.2022 Featuring four concepts with their own facilities and socially distanced seating, this is a venue not to be missed! PS Dogs are welcome at The Commons!

01.01.2022 As we head back into restrictions across Victoria, our hearts and thoughts go out to affected venues and businesses. Our team is here to support you, and our message is simple: Pivot, Promote & Progress. Let us know if you need to reach out to our support team, get online for pickup and delivery, or prepare for contactless table ordering once restrictions ease.

01.01.2022 COVID restrictions are easing across Melbourne and we’re here to help you get ready to reopen! We’ve put together a checklist for you to ensure that everything is ready to go: 1. Turn on and check the following pieces of hardware Modem, network switch, server, terminals, tablets & printers 2. Pop through some test orders and make sure that your printers, cash drawers and kitchen displays are working the way they should 3. Make sure your integrations are in order 4. Allow yo...ur diners to register contact-free (DM us if you need your QR code links!) 5. Stock up with 10% off POSGear (DM us to get your special 10% off discount code!) We’ve ramped up our support team to help bring Melbourne hospo back. If you need any support assistance, just give us a call on 1300 667 002 or email us at [email protected].