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Click Studios

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25.01.2022 The Error Console in #passwordstate is invaluable for identifying the cause of errors and issues affecting your installation. Located on the Administration Tab It can assist in identifying Anti-Virus Software, Load Balancer, Windows Patching issues and more. Any errors logged on this screen can be reported to Click Studios for troubleshooting.

24.01.2022 Click Studios has published a series of brochures in PDF format to help you understand our products better. Capturing the essence of #passwordstate, summarizing key features, outlining benefits to your organization and explaining the add-on modules. Along with the Security Specification they highlight why Passwordstate is the only web-based solution you need for Enterprise Password Management! https://www.clickstudios.com.au/passwordstate-brochures.aspx

23.01.2022 We're often asked if we support authentication between #passwordstate and Microsoft Azure AD. The simple answer is yes, and in order to do this you'll need to be using SAML2 as your global authentication setting. Once configured you'll be able to authenticate via Azure AD and use Single Sign-On. For more information check out our blog https://www.clickstudios.com.au//saml-authentication-with/

23.01.2022 How do you upgrade #passwordstate when it's running? Prior to upgrading place your instance in Maintenance Mode. This warns users, prevents new users logging in to Passwordstate and notifies you of any active users. Once the upgrade has been completed the system automatically takes itself out of Maintenance Mode. For more detail refer to https://www.clickstudios.com.au/community/index.php

22.01.2022 The ability to share information in #passwordstate, based on assigned roles and permissions along with audited access means you can record and share more than just password credentials! In our blog we run through examples of use cases for Alarm/Door Codes, Credit Cards, Software License details and more. Go to https://www.clickstudios.com.au//what-else-can-i-record-w/ for more information.

21.01.2022 Different organizations, different core infrastructure, different authentication requirements! With two base forms of authentication, AD Integrated or Forms-Based Authentication, #passwordstate makes it easy! But wait, there's more! With many 2FA options, and when used in combination, a total of 24 different authentications options are available. Why not use different options for Users, Security Groups and System Administrators. For more information go to https://www.clickstudios.com.au//authentication-options.as

21.01.2022 Use our #passwordresetportal to give power back to your people! Stop distracting support staff with repetitive password reset requests. With 30% to 50% of all Service Desk calls related to password resets it's time to unburden your front line support and refocus them on higher value tasks. Securely identify your users with Verification Policies and track down where a user's account is being locked out from. For more information go to https://www.clickstudios.com.au/resetportal/default.aspx

19.01.2022 Passwordstate requires an internet connection for In-Place Upgrades, Have I Been Pwned API integration and Two-Factor authentication (2FA) using Duo, Yubikey, SafeNet and SAML. There is no automatic data collection sent to Click Studios. To understand your Internet requirements for #passwordstate refer to our forum post https://www.clickstudios.com.au/community/index.php

18.01.2022 Passwordstate provides two types of HTTP Based Services interface APIs. A standard and a Windows Integrated API, with access to methods through Keys generated within #passwordstate. They allow programmatic access to Folders, Password Lists, Passwords, Hosts and Documents via any language capable of making HTTP GET, POST, PUT and DELETE requests to a given URL. For more information go to https://www.clickstudios.com.au//application-programming-i

17.01.2022 Using the #passwordstate Remote Site Locations module with the Browser Based Remote Session Launcher, you can establish RDP and SSH sessions to remotely hosted systems. This offers a significant advantage for larger customers and Managed Service Providers. It provides a zero-additional-cost remote access solution with full auditing, session recording and requires no client agent deployments. For more information see our blog entry https://www.clickstudios.com.au//rdp-and-ssh-sessions-to-/

17.01.2022 Cyber Criminals rely on an arsenal of tools and techniques focused on building rapport with selected individuals. These are used to create situations that appear to be authentic, establish credibility and a sense of urgency. What tools and techniques are used to convince selected and targeted individuals to take action - find out in our blog https://www.clickstudios.com.au//cyber-criminals-tools-te/

17.01.2022 After deploying our #passwordresetportal you may find users still contact your Service Centre for assistance with resetting passwords. The scenarios where this may be required, and the method of changing their password in #passwordstate to ensure accurate reporting are outlined on our website here https://www.clickstudios.com.au//ad-account-management.aspx

16.01.2022 Passwordstate utilizes techniques, including 256 Bit AES Encryption, to ensure the security of your credentials. These encryption keys are split into secrets and stored in different locations. Our Blog entry https://www.clickstudios.com.au//encryption-keys-explained/ shows where they are stored, how to export them and what is essential to restore your #passwordstate Instance.

15.01.2022 Click Studios Development and Technical Support Teams have been hard at work on #passwordstate Version 9. V9 will include new features like Multithreading for Discovery Jobs and improvements to Password Reset scheduling for both Security Administrators and users. We're excited and hope you will be too. For more information check out our blog https://www.clickstudios.com.au//first-sneak-peek-at-pass/

14.01.2022 The accumulated cost of lost intellectual Property and training can be huge when your System Admins leave. Then there's the cost of their continued access to your networks and systems. Which accounts did they have access to and how are you going to find the time to reset them? Using #passwordstate and #remotesitelocations just run a report showing which credentials your Admin has seen and schedule resets for all accounts as required. Simple really! For more information go to https://www.clickstudios.com.au//bulk-resets-technician-le

13.01.2022 There are two Remote Session Launchers included with #passwordstate, a Browser Based Launcher and a Client Based Launcher. Back in build 8844 we introduced an automated installer for the Remote Session Launcher Gateway. This simplifies the process of enabling SSH and RDP sessions to be tunneled via the gateway without performing any more Client Installs. For more information checkout our blog https://www.clickstudios.com.au//update-to-remote-session/

13.01.2022 End-to-end reporting with #passwordstate ensures the governance of your passwords is well managed. Schedule predefined reports and use real-time alerting with over 100 auditable events. Ensuring your business is compliant with regulatory acts is that much easier with Passwordstate. For more information go to https://www.clickstudios.com.au/a/compliance-reporting.aspx

13.01.2022 Our Second Sneak Peek of #passwordstate V9 includes improvements to Searching for Settings and updates to Verification Policies for our #passwordresetportal. And something about a soon to be released Mobile ApplicationWhat The?! https://www.clickstudios.com.au//second-sneak-peek-at-pas/

12.01.2022 With Click Studios #passwordstate and Remote Site Locations, MSPs can provide end-to-end management of customer accounts including discovery and scheduled password resets. Securely access clients networks and perform all activities with full auditing and compliance reporting. Use native functionality to perform remote session management and store process instructions with customer credentials in the encrypted vault. And all for a fraction of the cost charged by some competitors. For more information contact [email protected]

12.01.2022 To ensure the integrity of your data #passwordstate secures both the back-end, from database and web administrators, and the front-end from unauthorized access. This is achieved through 256 Bit AES Encryption, precompiled ASP.NET pages and obfuscated .NET Assemblies. Along with TLS 1.2 Support, Secret Splitting and HMAC-SHA512 Hashing we ensure that you have Secure Code and Secure Data. For more information refer to https://www.clickstudios.com.au/about/secure-code-data.aspx

11.01.2022 Click Studios maintains a FAQ (Frequently Asked Questions) page that provides guidance on #passwordstate pricing, licensing types, conditions of use and maintenance entitlements. On this page you'll find answers to questions on ordering, the optional modules, subscription pricing and our End User License Agreement. For more information go to https://www.clickstudios.com.au/pricing-faq.aspx

11.01.2022 When you need to temporarily free up #passwordstate licenses you can disable selected User Accounts through the Enabled or Disabled Toggle. This will free up the license allocated to that user, preventing them from logging in or using Browser Extensions to retrieve password credentials. Just remember to Toggle them back to enabled if and when they're ready to use Passwordstate again!

11.01.2022 The number of IT Network Solutions and 3rd Party integrations our customers use with #passwordstate stretches "To infinityand beyond!" In support of this Click Studios recently launched a new forum, where customers can seek assistance and exchange information between themselves, on how to configure 3rd Party Hardware and Software for use with Passwordstate https://www.clickstudios.com.au/community/index.php

09.01.2022 As businesses embrace mobility, to improve business processes and enhance employee satisfaction, they expose themselves to multiple threat categories that pose serious risk. Add in mobile devices, used to access the multi-factor option of choice, and it’s easy to see why these devices are so desirable as an attack vector for Cyber Criminals. Our blog outlines the risk categories and provides suggestions for best practices to consider https://www.clickstudios.com.au/bl/improve-mobile-security/

09.01.2022 Gartner believes 30% to 50% of all IT Help Desk calls are for password resets. Forrester's view is that 25% to 40% of all Help Desk calls are due to password problems or resets. Manually resetting employee’s passwords is costing you in time and money. At an industry average of $70 USD per reset why would you choose to do this? Empower your staff and implement a Password Reset Portal. For more information go to https://www.clickstudios.com.au/resetportal/default.aspx or contact [email protected].

09.01.2022 When using #passwordstate with #remotesitelocations you can "tag" a remote user account to a specific Site Location, enabling that user to have read-only access to their account credentials stored in Passwordstate. When doing this you won't consume any of your standard Passwordstate Client Access licenses. You can also configure one of the many different 2FA options for these remote user accounts enabling different authentication methods to your Security and IT Administrators. For more information go to https://www.clickstudios.com.au/rem/free-client-logins.aspx

09.01.2022 The latest version of our #browserextensions for #passwordstate have just been released. Build 8968 of the extensions for Firefox, Edge (Chromium Edge) and Chrome addresses minor issues with auto filling your password credentials and will download automatically from the relevant stores.

08.01.2022 Click Studios maintains and publishes a Change Log for #passwordstate providing information on the changes made to our products. It covers each Major Version, Build Number, Release Date and details on what's been updated, what's been fixed and new functionality that's been introduced. It also flags any required Database Schema Updates required for that build. To see what's changed simply browse to https://www.clickstudios.com.au/passwordstate-changelog.aspx

08.01.2022 Ensuring the integrity of your sensitive data with #passwordstate requires multiple approaches. We digitally sign DLLs, Executables and Installers to guarantee the code has not been altered or corrupted. The back-end is secured using 256 Bit AES Encryption, precompiled ASP.NET pages and obfuscated .NET Assemblies. Your data is protected using TLS 1.2, Secret Splitting and HMAC-SHA512 Hashing. From downloading our software to authorized users accessing credentials, your data is secure.

08.01.2022 Keep Security Administrators and Users informed as different events take place by using Email Notifications. Use audit records and real-time monitoring to alert key people on specific events as they happen within #passwordstate. Set preferences at the user level and globally using AD and Internal Security Groups. Our blog entry explains the options and shows you how https://www.clickstudios.com.au//passwordstate-email-noti/

08.01.2022 You can use Scheduled Reports within #passwordstate to alert when specific events take place. An example being you want to know when a sensitive Password record is viewed and by whom. Scheduled Reports can be run once, set to repeat based on a specified timeframe and be copied to additional users or groups if desired. Our blog entry walks you through how to setup a report, schedule it and include additional contacts https://www.clickstudios.com.au//reporting-when-a-sensiti/

07.01.2022 You occasionally may come across Website logins that don't automatically form-fill using your #browserextensions. What's the deal you cry! You know you've got that set of credentials stored in #passwordstate! It could be your URL has been saved as an "Ignored URL". To confirm if it has follow our forum post https://www.clickstudios.com.au/community/index.php

07.01.2022 Do you know where to set the authentication properties required for accessing #passwordstate? If not then check out this blog entry to confirm where they can be set and any specific limitations or conditions that apply to those areas https://www.clickstudios.com.au//specifying-authenticatio/

06.01.2022 Organizations that dont allow the use of Private Password Lists typically struggle with enforcing the use of Shared Password Lists. Through #passwordstate and the use of Private Password Lists you can build a healthy cybersecurity awareness in your workforce and embrace credential management for both personal and organizational use. Our blog shows you how https://www.clickstudios.com.au//creating-new-private-pas/

06.01.2022 Our Remote Site Locations module for #passwordstate enables you to extend your Privileged Account Management solution to firewalled networks, both internally and over the Internet. It reduces the time required to manage your privileged resources by enabling scheduled account discoveries and password resets across all networks - with only one port open and locked down by IP address. For more information go to https://www.clickstudios.com.au/remotesiteloca/default.aspx

06.01.2022 Did you know that #passwordstate can authenticate to remote hosts without the need to manually enter the required credentials? It's perfect for application vendors, contractors and even employees that need audited access to systems without needing to know the credentials. Our blog entry guides you through the process from creating Remote Site Credentials, granting access to Users and Security Groups and then applying these to the required hosts https://www.clickstudios.com.au/blog/category/general-post/

05.01.2022 What happens behind the scenes during a #passwordstate In-Place Automated Upgrade? Whats the difference between the In-Place Automated Upgrade with and without Internet Connectivity? Which files are replaced and which are left untouched? When are database schema updates applied? Where are the details related to the upgrade logged? All these answers can be found in our blog https://www.clickstudios.com.au//anatomy-of-the-upgrade-p/

05.01.2022 The #passwordstate Emergency Access account is a separate built-in account with Security Administrator rights. It's designed to be used when other accounts are locked out, or inaccessible and should be regarded as an account of last resort. Access to this account is fully audited and can be restricted to specific IP addresses. To find out more about Emergency Access go to https://www.clickstudios.com.au//emergency-access-passwor/

05.01.2022 Strong password protection is an essential element of an organization's Cyber Security controls. But the answer isn't just to install #passwordstate. There needs to be more done to ensure the protection of your credentials and the access to systems that they provide. Our blog entry outlines key elements that all organizations should consider https://www.clickstudios.com.au//password-protection-for-/

04.01.2022 Some customers elect to customize aspects of their #passwordstate installation including the URL. This can make it easier for users to remember and also fit in with corporate branding requirements. For information on how to achieve this, including creating your DNS record and modifying the IIS Bindings please check out our blog https://www.clickstudios.com.au//how-to-change-your-passw/

03.01.2022 Our #passwordresetportal offers many different reports to help you understand how it's being used. Integrated with #passwordstate you can actively report on usage over time by selecting reports showing trending for enrollments, reset and unlock activity and activities performed by users vs Admin staff. Report on users with multiple policies and passwords set to never expire! For more information go to https://www.clickstudios.com.au//insights-and-reporting.as

03.01.2022 We're often asked by Managed Service Providers about the best method of designing, securing and controlling permissions for Folders and Password Lists within #passwordstate. How do you use propagating permissions and Security Groups to make managing permissions easier? How do you ensure users will only have the ability to work within their own folder? Our forum post shows you how https://www.clickstudios.com.au/community/index.php

02.01.2022 Reduce the potential for rootkits, keyloggers, and other suspect services being installed on PCs without your knowledge. Setup unique Local Administrator and Password combinations for each host in #passwordstate. Configure Check-Out and Check-In so only one person can access the account at any point in time and audit these accounts to limit exposure. Our blog shows you how https://www.clickstudios.com.au//control-access-to-local-/

02.01.2022 Enable Two-Factor Authentication (2FA) in addition to AD Authentication within #passwordstate. As an example, you could use the Google Authenticator app on a smartphone as the second factor to secure access to highly privileged password credentials. Our blog walks you through creation of a User Account Policy and applying this to Users and Security Groups https://www.clickstudios.com.au//how-to-use-your-phone-fo/

02.01.2022 Using the HTTPS protocol requires a certificate to ensure communication from your browser to a website is secure. There are different types of certificates that can be used with #passwordstate depending on your requirements. How do you pick the right certificate for your use case? Our forum post guides you through the options https://www.clickstudios.com.au/community/index.php

01.01.2022 One-Time Passwords (OTP), used as part of Two-Factor Authentication, offer an advantage in that theyre not vulnerable to replay attacks. Passwordstate utilizes the TOTP standard where time is an important part of the password algorithm along with the issuer and secret keys. Our blog entry shows you how to configure your #passwordstate instance for OTP https://www.clickstudios.com.au//passwordstate-one-time-p/

01.01.2022 During a disaster the last thing you need is searching for passwords to recover systems! By default the #passwordstate High Availability module provides a read-only replica of your passwords with full auditing. For even greater levels of availability configure your HA implementation in Active/Active Mode enabling users to update data in either instance of Passwordstate. For more information go to https://www.clickstudios.com.au/about/high-availability.aspx