Pharmacy Business HUB in Newcastle, New South Wales | Business consultant

Pharmacy Business HUB

Locality: Newcastle, New South Wales

Phone: +61 457 813 115

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25.01.2022 Leaders Need to Learn How to Take Criticism If youre in a leadership position, you need to know how to take criticism well. Being resilient will help you stay focused on what the company needs, rather than on the naysayers. One strategy is to brainstorm several ways to respond to criticism and write them down for reference. It can be hard to know what to say in the moment, so general responses will ensure you have something ready. They could include: Thank you for sharing ...your point of view. Id like to consider it more and get back to you or Let me repeat what you said, to make sure I understood you. Another good strategy is to remind yourself that the criticism may be aimed at your role rather than at you personally. If youre the head of product, for example, its possible that the head of sales will always clash with you, no matter who has the job. Distancing yourself from criticism this way can help you think through what was said and what the criticism is really about. See more

25.01.2022 Dont Let Your Expertise Narrow Your Perspective Having expertise in your field is a positive, but sometimes it leads to overconfidence. You might start to believe your usual methods are the best, or the only, way to get things done which means you miss out on new ideas, fail to anticipate trends, and narrow your perspective. To avoid falling into this expertise trap, commit to constant learning and growth. Check your ego by seeking out fresh ideas and revisiting your assum...ptions about how a project should be carried out. Surround yourself with people who dont look and think like you. Encourage younger employees to share the topics theyre excited about and point out key insights you may be missing. And set aside time to reflect on what youve learned from teammates, especially those whose expertise is different from yours. Learning just like building your expertise should be a lifelong pursuit. See more

24.01.2022 To Come Up with New Ideas, Get Out of the Office Every leader needs to come up with ideas that will separate their companies from the crowd. And to do things that your competitors dont, you need to see things that other people miss. Find ways to expose yourself to new ways of thinking. For example, go on a business field trip and spend time as a customer of your companys products or anothers. Look at how employees serve people, where bureaucracy gets in the way, and whet...her there are opportunities to improve. You might also consider swapping jobs for a day with a counterpart from a different industry. Notice how the other company approaches engagement, motivation, and communication. What can you learn? And if you cant leave the office, try a simple perspective-swapping exercise: Pretend youre the CEO of a leading company, and adopt the mindset of that leader. If you were Tim Cook, for example, how would you tackle Apples largest strategic problems? What does that tell you about how to tackle your own? See more

23.01.2022 Tips for Working with Someone Who Always Thinks Theyre Right A colleague who always thinks theyre right can be extremely frustrating. There are a few ways to keep the relationship productive and professional. The next time you find yourself in a debate with this person, dont fight back escalating an argument wont change their behavior. Instead, let the conversation come to an end, and then meet with your colleague after youve had some time to reflect. Explain how thei...r actions make you feel. You might say: When were on different sides of an issue, you assert your views so strongly that I shut down. It would help me to know that youre hearing my views too, even if we dont agree. Managers should consider how company culture may be contributing to the problem. If your culture prizes certainty or is especially competitive, the persons behavior is probably to be expected. Help the team dynamic by asking everyone to come to discussions with both pros and cons about the topic. That will ensure no one can cling to one point of view. See more

23.01.2022 Train Employees to Support Each Other About Mental Health Mental health issues affect a huge number of people one in four adults. But when a colleague or direct report confides in you about an issue, its hard to know the right way to respond. There are a few things companies can do to help. One is to train employees in how to support their colleagues. Trainings can teach people to recognize the signs of anxiety, depression, and other common mental health issues. They can a...lso provide a safe space for role playing so that employees can practice what to say in different scenarios. A second way companies can help is to create and share a list of trusted, publicly available resources for information and 24/7 advice. People often worry about the stigma that accompanies mental health issues, so tools that can be used anonymously are valuable. By taking these steps, company leaders can offer another essential kind of support: signaling that mental health issues, and the employees who struggle with them, matter. See more

22.01.2022 How to Get Your Team to Be More Experimental The most innovative companies encourage their employees to experiment. If youd like to push your team to be more entrepreneurial, here are some things to try. Start by encouraging people to bring their outside interests to work. Ask your employees about their hobbies. What do they enjoy doing on weekends? What are they proud of outside of work? Employees who feel comfortable expressing their full, authentic selves are often better... at coming up with new ideas. Creating a culture of experimentation also requires a fairly hands-off approach to leadership. Dont be a micromanager. Instead, show employees that you trust them to get work done, even in ways that havent been tried before. When people have a sense of ownership, they feel more freedom to try something new. And finally, get comfortable with failure. People wont take risks if theyre afraid of what will happen if a project doesnt work out. Measure someones performance by their level of ingenuity, not their ability to play it safe. See more

22.01.2022 Improve Your Critical Thinking Skills To make good decisions, its important to think critically. And, yet, too many leaders accept the first solution proposed to them or dont take the time to evaluate a topic from all sides. To guard against these mistakes, there are several things you can do to hone your critical thinking skills. ... First, question your assumptions, especially when the stakes are high. If youre coming up with a new business strategy, for example, ask: Why is this the best way forward? What does the research say about our expectations for the future of the market? Second, poke at the logic. When evaluating arguments, consider if the evidence builds on itself to produce a sound conclusion. Is the logic supported by data at each point? Third, seek out fresh perspectives. Its tempting to rely on your inner circle to help you think through these questions but that wont be productive if they all look and think like you. Get outside your bubble and ask different people to question and challenge your logic.

21.01.2022 Break Out of Your Standard Patterns of Thinking Great innovators see the world differently. They look beyond whats obvious and expected, and seek out novel solutions to problems. You can push yourself to be more creative by trying out new approaches to challenges. When youre in a situation where youre tempted to resort to your usual methods starting a new project at work, for example stop and think about whats influencing your approach. What expectations and assumpti...ons are you bringing to the situation? How are your personal background, professional expertise, and relationships at work affecting your methods? How might someone from another department or industry view the challenge? How might you tackle the project if you didnt already have a plan in mind? These kinds of questions can help you break out of your standard patterns of thinking and reach for new ones. It may also help to write down the projects key requirements and details. Having to choose words to describe a situation can reveal your perspective on it; once youre aware of your perspective, you can try switching to another one. See more

21.01.2022 Making Creativity Predictable (Instead of a Welcome Surprise) We may never know exactly where creativity comes from, but you can create the conditions that invite it. One way to spur creative thinking is to spend some time considering the problem youre trying to solve and then walk away from it. Letting the problem marinate gives your brain a chance to draw connections and sort through possible paths forward. To help this process, keep a journal of ideas that inspire you,... whether theyre from books, conference sessions, or random conversations. The goal is to have something to refer to when you need a mental jolt. You can also get inspiration by doing things that dont interest you. Does a magazine have an article on a topic that bores you? Read it anyway. You never know where your next big idea will come from. Lastly, when inspiration hits, stop what youre doing and get to work. Dont let those moments go by without capturing your ideas on paper. See more

21.01.2022 Dont Let Your Perfectionism Get in Your Way Perfectionism can push you to deliver excellent work, but it can also increase your anxiety and lower your productivity. To keep perfectionism from getting in your way, learn when its time to let go and move on. One way to do this is creating a checklist of a tasks essentials. If youre working on a client pitch, for example, make sure the presentation addresses the clients major concerns and details why the client should hire y...our company. Your inner perfectionist might fret over the font choice and every semicolon but once your checklist is complete, take a breath and slowly back away. Another tactic is to ask a trusted colleague to help you get perspective. Do you need someone to tell you when your first draft is good enough? Or just tell you to stop nitpicking? Remember to keep the big picture in mind. High standards are great, but they shouldnt keep you from getting your work done. See more

18.01.2022 Happy New Year

18.01.2022 Do You Listen to Your Employees Enough? When people are dissatisfied at work, they can feel as though they have two choices: quit or voice their concerns. Organizations can prevent turnover and retain more employees by creating work environments in which people want to choose the latter. One way to help employees feel heard is to regularly conduct anonymous surveys that allow them to give feedback on various aspects of their roles. When people can speak up about their frust...rations without facing consequences for it, managers can gain valuable insights into what their employees want and need. Share the results of these surveys with the leadership team; you may want to address common concerns in a companywide offsite or team meetings. Its also important for managers to show employees they are acting on prominent issues. You may not be able to solve every problem or fix every dissatisfaction, but demonstrating that youre willing.

18.01.2022 Figure Out Whether a New Job Will Be a Good Fit Searching for a job is exhausting, which makes it tempting to take the first decent opportunity that comes your way. But if you dont properly vet the organization and the role, you may end up with a job that isnt a good fit for you. Before each interview, learn as much as you can about the specifics of the role and the companys culture. Sites like Glassdoor, which gather anonymous employee reviews, can be valuable resources. ...During the interview, ask detailed questions about what working at the company is really like. For example, instead of How does your day-to-day look? try What projects are you working on right now, and how do you decide what to prioritize? You should also ask to speak to employees in positions similar to the one youre applying for. Find out what youll need in order to be successful and whether your talents and interests are a match for the roles demands. See more

18.01.2022 Make Sure Your Seasonal Employees Feel Valued If your company hires seasonal employees, its important to make sure they feel valued and engaged. Those who do are more likely to work for you again in the future, and to recommend your company to others. Start by onboarding seasonal workers thoroughly. Sometimes temporary staffers feel as if theyre being thrown into the job without enough preparation dont let that happen. Train them in what they need to know, show them its... OK to ask you questions, and help them get to know other employees. When theyre on the job, no matter how short their stint, find small, personal ways to show that you appreciate them. For example, you might buy everyone lunch one day, or create opportunities for the team to connect during breaks or after work. And to the best of your abilities, treat everyone equally. Just because someone is a temporary worker doesnt mean they should feel like a second-class citizen. See more

17.01.2022 Consulting Is More Than Giving Advice https://hbr.org/1982//consulting-is-more-than-giving-advice (Read more) Exhibit A hierarchy of consulting purposes ... 1. Providing information to a client. 2. Solving a clients problems. 3. Making a diagnosis, which may necessitate redefinition of the problem. 4. Making recommendations based on the diagnosis. 5. Assisting with implementation of recommended solutions. 6. Building a consensus and commitment around corrective action. 7. Facilitating client learningthat is, teaching clients how to resolve similar problems in the future. 8. Permanently improving organizational effectiveness. See more

17.01.2022 Great Leaders Build Their Emotional Courage Part of being a leader is doing things that make you feel uncomfortable. Maybe you need to raise a tough issue with a direct report, or maybe you have to handle negative pushback on a project. To improve the way you deal with uncomfortable situations, build your emotional courage. Start by thinking of a leadership skill you want to get better at: giving feedback, listening, being direct whatever you want to grow in. Then practice ...that skill in a low-risk situation. For example, lets say you want to get better at being direct. The next time theres a mistake on your phone bill, call customer service and practice being succinct and clear. Notice how you want to react Get angry? Backpedal? and focus on resisting those impulses. These are the same feelings youll encounter in higher-risk situations at work, so learn to push through them. Continue to practice until you feel comfortable and can respond the way youd like to. See more

17.01.2022 Dont Let High Expectations Hurt Your Teams Confidence High expectations can motivate team members. But if your standards are too high, you may be doing more damage than good, possibly hurting the self-confidence of those on your team. To temper the negative effects of overly ambitious expectations, try the following three things. First, be judicious about when and how often you express dissatisfaction. In situations where people need to improve, push them to stretch, but if... people sense youre constantly discontent, theyll be demoralized. Second, make sure every person on your team knows what you value about them. If you want them to take your critique to heart, its imperative they also know what you find special about them and their contributions. Third, make sure to communicate your expectations ahead of time, not just after someone has failed to meet them. And dont forget to be self-compassionate. You will be more forgiving of others if you loosen unrealistic expectations of yourself. See more

15.01.2022 If Your Employees Cant Unplug from Work, Theyre Probably Getting Burned Out Your employees may be closer to burnout than you think. If they cant set healthy boundaries between work and their personal lives, or call in sick or take a vacation day when they need to, burnout probably isnt far off. Leaders need to institute policies that show they care about employees health and encourage workers to find a good work-life balance. Let people use flexible hours, take breaks a...nd mental health days, and ignore late-night emails (which no one should be sending anyway). Talk to your team about your expectations. Tell them that resting and unplugging helps us recover and recharge, which makes us more effective at work. Create a company culture that inspires and motivates people, not one that exhausts them. Your employees shouldnt have to work around the clock to prove how dedicated they are. See more

15.01.2022 Who should have a seat at the 7CPA table? 1- Pharmaceutical Society of Australia (PSA) 548 votes (67%) 2- Society of Hospital Pharmacists of Australia (SHPA) 309 votes (38%) 3- Australian Association of Consultant Pharmacy (AACP) 244 votes (30%)... 4- Professional Pharmacists Australia (PPA) 230 votes (28%) 5- Consumers Health Forum (CHF) 178 votes (22%) 6- Small Pharmacies Group (SPG) 175 votes (21%) 7- Medicines Australia (MA) 103 votes (13%) 8- Chemist Warehouse (CWH) 84 votes (10%) 9- National Pharmaceutical Services Association (NPSA) 81 votes (10%) 10- Other 70 votes (8%) 11- Generic and Biosimilar Medicines Association (GBMA) 57 votes (7%) 12- Consumer Healthcare Products Australia (formerly ASMI) 53 votes (6%) 13- Australian Friendly Societies Pharmacies Association (AFSPA) 49 votes (6%) 14- Other banner groups 29 votes (4%) 15- Ramsay Health Care (RHC) 26 votes (3%) https://ajp.com.au//who-should-have-a-seat-at-the-7cpa-ta/

14.01.2022 RACGP head calls for six-month dispensing ~ AJP https://ajp.com.au/news/dispensing-back-in-the-spotlight/

14.01.2022 Should You Start a Salary Negotiation with a Number in Mind? When youre negotiating the salary for a new job, you may be tempted to use the top end of the posted salary range as a starting point. Why not aim for the highest amount? Well, because youre likely to be disappointed. Companies post that range to weed out candidates who wouldnt take a salary cut, and the top end is usually the maximum pay for an experienced candidate. If you dont meet all of the jobs qualificat...ions, starting with that top number is unrealistic. Do a little homework. Many job websites provide salary information for particular firms, or for types of jobs in specific locations. Use that information to figure out what your starting point should be. And dont forget to pay attention to other aspects of compensation, such as vacation time or tuition reimbursement. Salary is important, but its not the only thing that matters. See more

12.01.2022 #Agile Vs #Waterfall projects. #PharmacyBusinessHUB

12.01.2022 How Leaders Build Trust To be effective, leaders need their teams trust. But how do you get that trust and how do you get it back if youve lost it? Three behaviors are essential. The first is to create positive relationships on your team. There are a number of ways to do this, including: helping employees cooperate, resolving conflicts between others, giving honest feedback, and checking in with people about their concerns. The second behavior is to demonstrate expertise ...and judgment. People are more likely to trust you if they believe you have technical know-how and the experience to make good decisions about the teams work. The last behavior is to be consistent. You must do what you say you will do. Follow through on your commitments and keep any promises you make. You dont need to be perfect at these three behaviors to be a trusted leader but you do need to be good at them. See more

12.01.2022 Why prescription drug prices skyrocketed in the US https://www.washingtonpost.com//why-prescription-drug-pri/

11.01.2022 Articulate Your Personal Philosophy and Live by It Worrying about what other people think of us can be paralyzing. We stop taking chances. We play it safe. And our careers suffer for it. One way to fight these anxieties is to develop a personal philosophy, a phrase or sentence that articulates your sense of who you are. Think about the following questions: What values drive your actions? Who has qualities that align with yours, and what are they? What makes you feel that you...re performing at your best? How do you want to live your life? Write down your answers, and look for what they have in common. Use the words that stand out to you to come up with your personal philosophy. Then commit to living by it. When something at work starts to lower your confidence, let your philosophy remind you of whats important to you and why you do what you do. Shut out the noise of others opinions and focus on the things that really matter. See more

10.01.2022 The Other Half of Self-Awareness Self-awareness helps us recognize our bad habits at work. But being aware of your less-than-ideal behavior is only half the battle; you need to use that knowledge to improve. Think about a situation where you might need to change your approach. When are you less effective than youd like? When do your usual methods fall flat? Next, consider why your approach isnt working and what you could try instead. Then make a plan for the next time your...e in that situation, and practice beforehand. For example, if you talk too much in meetings, reflect on why. Do you just like your ideas a lot? Do you need others approval? Do you lose track of how long youve been speaking? Then make your plan. Maybe youll limit yourself to speaking twice per meeting, or youll wear a watch to time your contributions. These new behaviors may not feel comfortable at first which is why its important to practice them. See more

10.01.2022 Before You Share Bad News, Think About Your Delivery Many of us have to deliver bad news at work from time to time. Research shows that people hearing bad news do indeed shoot the messenger, which means you should be careful about your delivery. When you have to tell someone information theyll find unpleasant, try to convey that youre doing it to help them. For example, preface it with a statement like, I know that what Im about to tell you isnt what you hoped to hear,... but I wanted to let you know so that we can work together to find a solution. If the other person senses your good intentions, they will be less likely to take their negative feelings out on you. And when you need to deliver negative feedback, try starting with some positive feedback, which can make the person more receptive. You might also say something like, Im telling you this because I see your potential and I want to help you grow. See more

09.01.2022 Want to Get That One Project Off Your Plate? Try This All of us have tasks we dont want to do. Maybe theyre boring or time-consuming or stressful but weve still got to get them done. One way to push yourself is to involve other people. Delegate part of the task, complete the project with someone else, or simply be around others who are working (in a library or a coffee shop, say) the positive social pressure can create accountability. If looping in other people doesnt... do the trick, pair that approach with another one, such as not letting yourself check email or social media until youve finished the project. Or you can plan your time around the task: Block off a few minutes every day, or a few hours every week, to make some progress. No matter what, dont let the unpleasant task keep lingering. The longer you put it off, the more it will wear on you, and the more unpleasant it will seem. See more

08.01.2022 Stop Telling Your Coworkers How Stressed Out You Are When were stressed, we talk about it. (Ugh, I have so much to do!) But sharing our anxieties, which makes us feel better in the moment, makes the people around us feel worse. Like a contagion, stress can spread. To manage yours better, and to spare your coworkers from catching it, change how you talk when youre frazzled. Dont just tell your coworkers youre stressed tell them what youre doing about it. Will you stop... checking email on weekends? Take more walks during lunch? Get more sleep? Whatever it is, make it part of the conversation. You can also ask coworkers what has worked for them in the past. Discussing strategies, rather than just the problem, will create a positive and more supportive work environment. The goal isnt to pretend everything is fine; its to stop wallowing in negativity. See more

08.01.2022 Reaching Out to Someone Whose Career You Admire We all have professional idols wed like to meet, people whose careers inspire and impress us. But how do you connect with them? Start by establishing your credibility. When you email or message your hero, mention mutual connections, shared alumni affiliations, or work youve done in their field. This person likely gets a lot of requests, so demonstrate why connecting with you will be mutually beneficial. Be specific about what... youre asking for and what you can offer. (If you dont have something valuable to offer, that might be a reason not to reach out.) You should also be clear that you have no expectations you like what they do and youd enjoy the chance to be useful to them, but you completely understand if theyre too busy. By showing that you are aware of their circumstances, and dont want to take up too much of their time, you can set yourself apart from the rest of their inbox. See more

08.01.2022 Earning Back Your Coworkers Trust After a Lie Most of us lie at work from time to time. And whether its an intentional deception or a harmless exaggeration, being found out jeopardizes your credibility. To start repairing your reputation, think about why you lied. Knowing the conditions that led you to that choice can help you resist the urge to lie again in the future. Next, assess how much damage your lie did. Are coworkers no longer seeking your opinion? Are your comme...nts being received coolly? Think about what your reputation is now and what youd like it to be. Then find ways to demonstrate honesty. If your humility is in question, express doubt about your ideas. If you exaggerated your contributions to a project, go out of your way to highlight others work. Your colleagues probably arent trying to give you the benefit of the doubt, so show them that you know you made a mistake and are trying to learn from it. See more

04.01.2022 How to Answer One of the Hardest Job Interview Questions Sotell me about yourself. Although this job interview question seems simple, answering it is anything but. Should you share your life story? Your job history? Its tempting to turn your LinkedIn page into a monologue, but dont the interviewer already has your rsum. Instead, talk about what the company really needs from the role youre vying for. Before the interview, scrutinize the job description for phrases li...ke required, must have, and highly desired. Go to the About Us section of the companys website and read up on the corporate culture and core values. Then think about how to connect your background and interests to what the company is looking for. Practice your response so that youre ready when you walk into the interview room. You want to sound like your career has been building to this role and you are the best person to fill it. See more

04.01.2022 #Pharmacy #Industry #PBS #Medicare #Auspol #Australia

03.01.2022 *Set Healthy Standards of Work for Your Team* When employees feel constantly busy, so busy that they barely have time to breathe, it diminishes their creativity, drive, and job satisfaction. Managers need to take the lead in creating healthy standards for their teams. Here are some things to try. Set an example. Let your team see you taking lunch breaks, leaving the office on time, and working flexibly. And dont send emails or other messages late at night it signals that e...mployees should be working at all hours. Plan extra time. Research has found were overly optimistic about how long a task will take. Encourage your team to block out extra time each week to finish up lingering projects. This will help people free up space on their to-do lists (and in their brains). Increase workload transparency. Talk to employees about their workloads to get a fuller sense of what theyre working on. Use what you hear to think about whether the team needs more resources or should stop doing certain kinds of work. See more

02.01.2022 If Your Meeting Is Too Big, Repurpose It Maybe you sent the meeting invite to too many people. Maybe you were surprised by how many folks showed up. Whatever the reason, what do you do when a meeting is way bigger than you expected? Try shifting the purpose of the meeting to match its size. If you have more than eight people, dont attempt to solve a problem or make a decision; those tasks are much easier in smaller groups. If you have 18 or fewer, turn the meeting into a bra...instorming session for an issue that needs to be resolved. And if you have more than 18, youre best off using the time as an information-sharing session. Alternatively, you could try brainstorming with a large group by dividing people into small teams. At the end of the meeting, one person from each team can report back to the larger audience, keeping things organized and efficient. Of course, if a meeting just seems too unwieldy, dont forget two other options: canceling it or ending it early. See more