Office of Liquor and Gaming Regulation Queensland | Government building

Office of Liquor and Gaming Regulation Queensland

Phone: +61 137468

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25.01.2022 Changes to CCTV checks Licensed venues required to operate CCTV can now perform their daily CCTV equipment check no later than 12.30am. These checks can be done by a licensee or an approved manager. More information: http://ow.ly/B0KN50BnFk7

25.01.2022 A reminder that the number for our Licensing team has changed. You can now contact them on 1300 072 322.

25.01.2022 Have you visited our Online Services Hub yet? The aim of the hub is to streamline the way you submit and pay for your individual licence applications and renewals. Since its launch in Nov 2020, licensees have already experienced a reduction in processing times with new individual licence applications processed within four days and renewal applications processed within two days. This means you get your licence sooner. Check out the steps to get started at: https://bit.ly/2IA1yRj

25.01.2022 Don’t let underage O-Week revellers school you. Get ahead of the game and refresh yourself on checking identification and the responsible service of alcohol before next week. Take the quiz: http://ow.ly/frEN50Dxd8E

23.01.2022 Q&A: Easing of Greater Brisbane restrictions Q. I’m going to the pub for a family member’s birthday, do I need to wear a face mask? A. You don’t need to wear a face mask in licensed venues IF you are in an area that set aside for drinking or dining but you will need to stay seated while you drink/eat.... If you move to another area of the venue (i.e. gaming room) you’ll need to wear a mask. Masks are also to be worn in areas where you can’t physically distance i.e. entries and exits. More information on the easing of Greater Brisbane restrictions (current until 1am 22 January) and handy Q&As can be found: https://bit.ly/3oDIi5v.

22.01.2022 Under 18s have to PAY $400 if they're caught possessing or drinking alcohol in a public place. 80 minors lost their hard earned holiday money during Schoolies Week 2019 when they received on-the-spot fines for this. Think about what you are really buying your under-18 mate, son or daughter if you give them alcohol for their end of year celebrations. For more visit www.qld.gov.au/alcoholandunder18s #schoolleavercelebrations2020

22.01.2022 Yesterday marked 162 years since Queensland’s story began and our state officially separated from New South Wales. Annually on 6 June we celebrate Queensland Day, an important celebration of our state’s culture and heritage. This is an opportunity to reflect on what Queensland means to you and what makes you proud to be a Queenslanderwhether it be our people, places, opportunities or lifestyle. Let us know if you celebrated Queensland Day? Visit www.qld.gov.au/queenslandd...ay to learn more. #qldday #myQLDstory See more

22.01.2022 We've issued the following update to licensees today. It includes: Updates to Industry COVID Safe Plans In-venue signage updated for 2020 Trading hours for New Year celebrations... New contact details for OLGR Licensing. View the full update at http://ow.ly/VuOB50ByCui

21.01.2022 Today is World Environment Day. On this day, let's think about what we can do in our business or organisation to reduce our impact on the environment. Perhaps you've changed from plastic to paper straws? Do you offer tap water instead of bottles? Share what you're doing in your workplace to inspire others. Every little bit helps. Check out https://www.worldenvironmentday.global/ to learn about this year’s global initiative.

20.01.2022 ATTN licensees: Watch out for scams! Scamwatch reports Australian businesses have been caught out to the tune of $2.7M through false billing scams in January 2021. Always check that goods or services are both ordered and delivered before paying an invoice. Read about how to protect your business from scams on the ScamWatch website: http://ow.ly/XJCM50DEmlu

20.01.2022 RSG Tip - Staffing Increasing the number of staff in a gaming area during periods of high patronage can help minimise gambling-related harm. Your staff play an important role in observing, identifying and offering initial support to patrons who are showing signs of problem gambling.... Here are some of the common signs - subtle and obvious: http://ow.ly/yIT450DC8dA

17.01.2022 OLGR is committed to action to prevent men’s violence against women. This #WhiteRibbonDay, we encourage the community, as we do our staff, to stand up, speak out and act to end gendered violence. Find out more about how you can get involved at the White Ribbon Australia website: https://events.whiteribbon.org.au//join-a/whiteribbonday20

17.01.2022 Stats show that up to 1 in 5 under 18s are victims of alcohol-related incidents. Think about what you are really buying your under 18 mate, son or daughter if you give them alcohol for their end of year celebrations. For more visit www.qld.gov.au/alcoholandunder18s #schoolleavercelebrations2020

16.01.2022 From 6pm today until 1am Friday 22 January 2021, the Greater Brisbane region transitions from a three-day lockdown into eased restrictions. Here is what will apply to licensed venues: Patron capacity Mask wearing Seated drinking and dining ... Dancing Detailed information here: http://ow.ly/FD6X50D4QJA

15.01.2022 Footloose and Dirty Dancing jokes aside, during Stage 3, let’s save the dancing for another time. That is no dancing - dancefloor or no dancefloor. Nightclubs and other venues with dancefloors can open these areas for seated dining and/or drinking, but no dancing. Don’t ruin it for yourselves and others. Respect the rules that are there to keep you safe.

15.01.2022 Have you done your COVID Safe Training? Our compliance officers have found staff at some venues have not completed their mandatory COVID Safe Training. If your venue operates under a COVID Safe Plan, every staff member must complete the online training. This includes new staff, who must complete the training before starting.... Free training programs are available online through TAFE Queensland for dining-in: https://bit.ly/3ja2BnZ. You can also complete the online COVID-19 hospitality best practice by Restaurant and Catering Australia course that was developed with industry and approved by the QLD Government: https://bit.ly/3aRE7gt.

15.01.2022 Some people gamble to escape problems or feelings. Louise was unhappy in her marriage and with her life. She would make excuses about where she was so she could go and gamble. Sometimes she was gone for an hour, sometimes it was five hours. Problem gambling doesn’t discriminate, it can happen to anyone. If someone close to you is experiencing problems with gambling, help is available, visit www.gamblinghelpqld.org.au. Share this post to help others.

15.01.2022 New Stage 3 signage available to download and display: Dancing not permitted in this venue: http://ow.ly/ub5j50BgrI7 Patron limit and queuing: http://ow.ly/bcsH50BgrI6 Remain seated: http://ow.ly/8Ayr50BgrI5

15.01.2022 A reminder that from tomorrow, OLGR compliance officers will be out and about checking that licensees are not engaging in unacceptable alcohol practices or promotions during the busy holiday period. An unacceptable practice or promotion is one that: encourages the irresponsible consumption of alcohol has special appeal to children ... is indecent or offensive uses emotive descriptions that are likely to encourage the irresponsible consumption of alcohol provides free drinks, or drinks at discounts, in a way that encourages patrons to consume excessive amounts of alcohol or consume more rapidly than they would otherwise do. We encourage you to review your practices to ensure you are minimising harm while running promotions. It has been a tough year and it is expected Queenslanders will be keen to celebrate its end in style. We have all done a great job working together to keep Queenslanders safe. Let’s continue to do so as we head into the New Year. Read more about our compliance program: http://ow.ly/5Toj50Clfvl Read more about your obligations around promotions: https://bit.ly/2IKeyEc

13.01.2022 Under the Public Health Act, some of our compliance officers have also been helping Queensland Health with COVID-19 quarantine inspections. A big thanks to them for their ongoing efforts

12.01.2022 IMPORTANT INFORMATION From 6pm tonight, the greater Brisbane area will be in 3-day lockdown. Licensed venues may remain open for takeaway sales ONLY. Read more: http://ow.ly/s4qc50D2XDv

12.01.2022 Got questions about how private events work under the new restrictions on movement and gatherings in Queensland? Queensland Health has just updated their Q&A’s to include information on: Private gatherings birthday’s, weddings + funerals Catering for private gatherings + events... COVID Safe Event Checklists + private events Check them out at the bottom of this page - https://tinyurl.com/y52zczz7

10.01.2022 A reminder that if you are in the Greater Brisbane region, until 1am 22 January 2021, COVID-19 restrictions will apply to licensed venues. These include: Changes to patron density Mask wearing for staff interacting with customers... Seated drinking and dining No dancing Venues outside of the identified local government areas can continue to operate under the current ongoing restrictions for the rest of Queensland. Read more and check out the latest roadmap to easing restrictions for the Greater Brisbane area and Queensland at https://bit.ly/38xLPg2

09.01.2022 Today the Premier announced several eased COVID restrictions. These will take effect on 1 October 2020 and may be relevant to some licensees - particularly those with outdoor areas. Keep an eye out next week for more detailed information. https://bit.ly/330diUN

09.01.2022 Annual liquor licence fees are due 31 July 2021. It’s vital you pay your annual fee on time to avoid your licence being suspended. Schedule your payment via BPAY and pay on time.

08.01.2022 Updates to QLD Wineries and Hotels, Clubs, Nightclubs and Adult Entertainment Industry COVID Safe Plans Following a review of all QLD COVID Safe Industry plans, updates have been made to both the Wineries and Hotels, Clubs, Nightclubs and Adult Entertainment plans. It’s important to note that these changes will NOT affect the way you are currently operating your business and have been made to ensure consistency across all plans. To make it easy to see the changes, they have... been highlighted in green. The latest plans (dated 21 August 2020) are now available - please download, review and complete and display your updated Statement of Compliance: https://bit.ly/32HLEf6.

08.01.2022 Roses are red. Violets are blue. Sign in electronically at the door. And make sure your date does too. ... Wining and dining tonight? Have a COVID Safe Valentines date. XOXO

07.01.2022 The licensee of a Brisbane pub has been found guilty and fined for providing adult entertainment on its premises without a permit. Read more at http://ow.ly/5TA750BCEEr

07.01.2022 On 6 April 2020, a three-month deferral of March 2020 gaming machine taxes was granted to assist licensees dealing with the impacts of the Coronavirus (COVID-19) pandemic. As a result, the collection of these taxes was further deferred until February 2021. You have two options for paying your deferred March 2020 gaming machine tax. Read about your payment options at http://ow.ly/67ma50CleQL

04.01.2022 If you can’t follow the rules, or if you show aggression towards staff at licensed venues, they have the right to refuse service or deny entry. This isn’t just about RSA, it is their obligation to stay COVID Safe for you and the rest of Queensland. Please be respectful.

04.01.2022 In-venue signage for 2020 has now been updated. A reminder that the fine amounts haven’t changed this financial year due to COVID-19. These updates simply reflect that they are current as at 1 July 2020. You can continue to display your current signs but if you wish to update them you can download yours at http://ow.ly/U3ag50BknNh

03.01.2022 Temporary liquor authority (TLA): Commercial hotel licensees A TLA has been issued granting authority for commercial hotel licensees in the greater Brisbane region to sell takeaway liquor from 6pm Friday 8 January 2021 to Monday 11 January 2021 (to the end of the authorised trading hours period for the sale and supply of takeaway liquor for the relevant licensee for that day) and subject to conditions. More information on TLAs: https://bit.ly/3biAIcI ... Current TLA notices: https://bit.ly/3osyT0x See more

02.01.2022 New Year time to focus on RSG Staff who work in venues that offer gaming from licensees, to managers, CLOs and floor staff - are perfectly placed to offer initial support to problem gamblers, their friends and families. Even though all staff involved in gaming duties or tasks must be officially trained and have appropriate certification in the responsible service of gambling (RSG), it's always good to check-in. ... Why not run a New Year RSG refresher session using our High Stakes training videos: https://bit.ly/3r9dlYr

01.01.2022 Today is R U OK? Day. The message for R U OK? Day 2020 is: 'THERE'S MORE TO SAY AFTER R U OK?' 2020 has been a challenging year for everyone so this year it's more important than ever to ask those around us, R U OK? ... Starting this conversation could help change a life. To learn more about not only starting but CONTINUING this important conversation visit www.ruok.org.au

01.01.2022 National Reconciliation Week is organised by Reconciliation Australia, a not-for-profit organisation. The week celebrates the history and culture of Aboriginal and Torres Strait Islander people in Australia, and fosters reconciliation discussion and activities. #NRW2021