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Queensland Hotels Association in Brisbane, Queensland, Australia | Education



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Queensland Hotels Association

Locality: Brisbane, Queensland, Australia

Phone: +61 7 3221 6999



Address: 270 Adelaide St, Level 14 4000 Brisbane, QLD, Australia

Website: http://www.qha.org.au

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25.01.2022 Were helping you to manage your customers COVID-stress, regarding providing Contact Tracing details and the seated drinking requirement. Download posters for your venue now. https://qha.org.au/qha-customer-support-signage-spread-goo/



25.01.2022 On Friday, the Chief Health Officer issued an updated health direction Restrictions on Businesses, Activities and Undertakings Direction (No. 4). http://ow.ly.../qZfF50AwkWz This relates to record keeping, dancefloors and adult entertainment. The Industry COVID Safe Plan for Hotels, Clubs, Nightclubs and Adult Entertainment has been updated to reflect this: http://ow.ly/do7i50AwkWA Please note that if your venue is hosting a wedding there is now a separate industry plan for weddings: http://ow.ly/RFyg50AwkWD

24.01.2022 The latest QHA Update has been emailed to members this afternoon. QHA Members have been working hard to ensure the safety of our industry and the community. With the latest COVID cases identified in southern Brisbane, now is the time for all Hotels to once again focus attention on our precautions. Watch the latest video by QHA Chief Executive, Bernie Hogan, here: https://qha.org.au/31-july-covid-19-video-update-by-bernie/

24.01.2022 As Qld eases restrictions, there are several rules that licensed venues must follow. They have spent a considerable amount of time ensuring that they have the ...correct practices and protocols in place to: Safely open their business. Allow you to enjoy time out of the house and socialise with your family and friends. Your local venue is working hard to follow the rules and keep you safe. Support them and follow the rules too .



24.01.2022 Trusts are a very popular way for families to hold investments and carry on business, due to the clear advantages of asset protection and income management. However, the flexible nature of trusts also gives rise to compliance complexities. This article from Mazars In Australia provides an overview of family trust elections, including the important impact family trust elections have on the transfer of family assets to the next generation. https://www.mazars.com.au//The-important-role-of-Family-Tr

23.01.2022 As of 4pm today (Friday 2 October), patrons will NOT be required to be seated when eating or drinking. QHA is working with OLGR and Queensland Health on firmer definitions and updates to our Industry COVID-Safe Plan this information will be provided asap. The updated Plan when available can be found here: https://www.covid19.qld.gov.au//approved-industry-covid-sa

23.01.2022 Hey Queensland As we work together to slow the spread of COVID-19, its vital that you provide the correct contact information when dining in at restaurants a...nd venues. Providing the correct information ensures that in the event of a potential case, our wonderful team of contact tracers will be able to reach you quickly and rapidly respond to the situation, as we have in the past. If you have questions regarding privacy or just want to learn more about the information that is being collected, speak to the venue you are visiting.



23.01.2022 If you love your local, then lets make sure we can all continue to enjoy a night out safely. The Qld Govts health requirements means licensed venues can only ...safely open to you under a COVID Safe Checklist or Industry Plan. They arent trying to ruin your fun or make things difficult. It is in everyones interest that we follow the rules that have been put in place to stop the spread of coronavirus (COVID-19) in Qld. Please listen to the advice from staff and pay attention to signs in venues.

22.01.2022 Have you purchased your tickets yet?! Ticket sales close in just over 2 weeks! Head over to https://qha.org.au to secure your table at Queensland’s Industry Event of the Year!

21.01.2022 In the fifth webinar of the new Employment Relations series titled Back To Basics, Sarah Tilby, QHA Employment Relations Advisor, will be presenting the topic Discrimination 101. The webinar will be presented on Tuesday, 22 September between 9am and 10am Queensland time. During this webinar, Sarah will provide an overview of anti-discrimination protections that apply in Queensland (with a particular focus on discrimination in employment).... For more information and to register, click here: https://mcusercontent.com//Webinar_Reg_Flyer_Back_to_Basic

21.01.2022 We had a great day out at the QHA & Tabcorp Race Day! Thank you to major event sponsor Tabcorp for helping us to provide a much-needed big day out for more than 400 of the industry's members!

21.01.2022 Have you done your COVID Safe Training? Our compliance officers have found staff at some venues have not completed their mandatory COVID Safe Training. If ...your venue operates under a COVID Safe Plan, every staff member must complete the online training. This includes new staff, who must complete the training before starting. Free training programs are available online through TAFE Queensland for dining-in: https://bit.ly/3ja2BnZ. You can also complete the online COVID-19 hospitality best practice by Restaurant and Catering Australia course that was developed with industry and approved by the QLD Government: https://bit.ly/3aRE7gt.



20.01.2022 Weve issued the following update to licensees this afternoon. The update includes information on: Ensuring the patron contact details youre collecting are ...accurate What to do if someone with COVID-19 visits your venue Our new patron-facing social media campaign Physical distancing in gaming areas Ensuring you are using the latest version of the Industry plan or Checklist in your venue. View the full update here: https://bit.ly/31rB2PZ

20.01.2022 The Queensland Government has waived 2020 21 liquor and wine licence fees as part of its economic relief package for businesses impacted by the COVID-19 healt...h crisis. This means that if you held a liquor or wine licence on 30 June 2020, you do not have to pay your annual licence fee for 2020 21. This includes the base fee and any risk criteria fee (e.g for an extended trading hours approval). Weve received queries from licensees about this, so weve answered some commonly asked questions. You can read these at http://ow.ly/8wtG50AyxHi

20.01.2022 In-venue signage for 2020 has now been updated. A reminder that the fine amounts havent changed this financial year due to COVID-19. These updates simply refl...ect that they are current as at 1 July 2020. You can continue to display your current signs but if you wish to update them you can download yours at http://ow.ly/U3ag50BknNh

18.01.2022 Senior Economist at St.George Bank, Hans Kunnen, talks about the latest on COVID-19 and shares their thoughts on the economic outlook and financial markets. Take a look here: https://www.youtube.com/watch?v=DFv5RzSHA60&feature=youtu.be

17.01.2022 We've issued the following update to licensees this afternoon. The update includes information on: Ensuring the patron contact details youre collecting are ...accurate What to do if someone with COVID-19 visits your venue Our new patron-facing social media campaign Physical distancing in gaming areas Ensuring you are using the latest version of the Industry plan or Checklist in your venue. View the full update here: https://bit.ly/31rB2PZ

16.01.2022 Weve partnered with The Card Network to launch the brand new, The Pub & Bar Gift Card, exclusively available from Woolworths. The first gift card of its kind to be dedicated to the pub and bar industry, it can be used at any venue throughout Australia that accepts Eftpos. With many hospitality businesses impacted greatly due to COVID-19, were hoping the gift cards will help support many businesses getting back on their feet.... Keep an eye out for the gift cards as youll be seeing them at venues across Australia very soon. Learn more: www.pubandbar.gift

16.01.2022 The November 2020 QHA Review is now available with a feature story looking at the long history of Pinkenba's Trade Coast Hotel. Thanks Queensland Hotels Association. #tradecoasthotel LINK TO ARTICLE: https://qha.org.au/qha-review/

16.01.2022 Tickets are now on sale for the 2020 Hotel Market & Economic Outlook Event. The HM&EO event aims to provide you with an insight into trends and market dynamics that will assist you in preparing your hotels budgets and forecasts. You will also receive the latest market intelligence, analysis and performance outlook; discuss interest rates and the Australian Dollar forecasts, together with the broader global and domestic economies, with an emphasis on Brisbane, the Gold Coast... and Queensland. Specifically targeted for members with accommodation properties, this event is guaranteed to provoke thoughts and ideas with the intention of improving your hotels performance. This event is best attended by General Managers, DOSMs, Revenue Managers, Room Division Managers, FOH Managers, Sales Managers, Reservation Managers and Business Development personnel. Book now! https://qha.org.au/ahmeo-25-aug/

15.01.2022 We've partnered with The Card Network to launch the brand new, The Pub & Bar Gift Card, exclusively available from Woolworths. The first gift card of its kind to be dedicated to the pub and bar industry, it can be used at any venue throughout Australia that accepts Eftpos. With many hospitality businesses impacted greatly due to COVID-19, were hoping the gift cards will help support many businesses getting back on their feet.... Keep an eye out for the gift cards as youll be seeing them at venues across Australia very soon. Learn more: www.pubandbar.gift

15.01.2022 Did you know the QHA sells Table Booking Diaries? Made in Australia, these two-pages-to-a-day diaries include more writing space for error-free bookings, list the public and school holiday dates and are made from sturdy, long-wearing materials and binding designed to last the full year! Just $80 per diary + $10p&h. Order yours now: https://qha.org.au/product/2020-table-bookings-diary/

15.01.2022 The Property Council and Brisbane City Council are seeking your help to ensure Fridays in the city are a day not to be missed. As anyone who has recently been in the city during the working week would know, there are now less people around on Fridays than on other days of the week. We no longer have international students or tourists frequenting our malls and cultural institutions, and Brisbane’s office occupancy has stagnated at ~60%. All up, this means less people in our sh...ops, cafés, restaurants, offices and universities- which means less money circulating in our economy and less time spent collaborating and growing our businesses. To address this challenge, the Property Council has teamed up with Brisbane City Council to deliver ‘Fridays in the City’ a six-week program of activity to attract workers back into the city on Fridays (running from 21 May until 25 June). For more information on how you and your venue can get involved, click the link below. https://sway.office.com/smQZjqPqI5CHjc7b?ref=Link

15.01.2022 We're helping you to manage your customers COVID-stress, regarding providing Contact Tracing details and the seated drinking requirement. Download posters for your venue now. https://qha.org.au/qha-customer-support-signage-spread-goo/

14.01.2022 We understand that going out right now isnt what it used to be. But we also understand that it wont be this way forever, especially if we all can do our part ...to help Queensland stay healthy and stop the spread of coronavirus (COVID-19). Listen to the advice from staff and pay attention to signs at the venue. If you love your local, then lets make sure we can all continue to enjoy a night out safely.

14.01.2022 The Queensland Hotels Association delivers training for the hotel industry. As a Recognised Training Organisation (RTO 30826) we offer a range of professional, accredited, and non-accredited compliance and development training courses. Bookings are now open for our July and August courses, with Video Connect options available. For more information click here: https://training.qha.org.au/

14.01.2022 Are you attending the QHA & Tabcorp Race Day on September 30? Make the most of your trip with an overnight stay! The Island Gold Coast is offering QHA Members a discounted rate of just $150 per room including breakfast for up to 2 and early access to car parking. To book this special rate call The Island Hotel directly on 5538 8000 or email [email protected] and quote QHA Race Day. PS - Tickets to the QHA & Tabcorp Race Day close today! Don't miss out! https://qha.org.au/qha_tabcorp_raceday_2020/

13.01.2022 Registrations are now open for the 2021 Hotel Symposium! Join us, and Queensland's new Attorney General Shannon Fentiman MP, for a Q&A session and an address to the industry. Register your attendance at this FREE event by emailing your name, email address and mobile number to [email protected] or phone 3221 6999.

12.01.2022 The latest roadmap to easing restrictions for Greater Brisbane has been released. For more information visit the Queensland Health website https://www.covid19.qld.gov.au//roadmap-to-easing-queensla

12.01.2022 Against a background of economic uncertainty, the hospitality industry, in particular the accommodation sector, is preparing to re-invent itself with recent technological investments and stringent health and safety. Find out how with thanks to Mazars In Australia https://www.mazars.com.au//Technology-holds-the-key-to-hos

11.01.2022 We've issued the following update to licensees today. It includes: Updates to Industry COVID Safe Plans In-venue signage updated for 2020 Trading hours f...or New Year celebrations New contact details for OLGR Licensing. View the full update at http://ow.ly/VuOB50ByCui

11.01.2022 New Stage 3 signage available to download and display: Dancing not permitted in this venue: http://ow.ly/ub5j50BgrI7 Patron limit and queuing: http://ow.ly/bcsH50BgrI6 Remain seated: http://ow.ly/8Ayr50BgrI5

10.01.2022 Have you noticed a friend or family members gambling is impacting negatively on their life and wondered how you can help? Stop and take a breath. Gambling Help... Queensland offers some great tips on how you can get the conversation started at www.gamblinghelpqld.org.au as well as other free and confidential services. You call also call the Gambling Helpline on 1800 858 858 anytime, 24 hours a day, 7 days a week.

09.01.2022 With a public holiday in some parts of Queensland this Friday, 14 August, its important to consider your ID scanning requirements for the long weekend. A Frida...y public holiday means the normal mid-week ID scanning requirements are not applicable for the trading day commencing Thursday 13 August, in affected Safe Night Precincts. Licensees permanently authorised to sell liquor after midnight on Thursdays must scan patrons ID from 10pm this Thursday, regardless of when you intend to close. ID scanning requirements will continue as normal for the remainder of the weekend. For more: http://ow.ly/6GCn50AW6Eb

09.01.2022 Listen to the latest Economic Update by St.George Bank Chief Economist, Besa Deda. https://www.youtube.com/watch?v=3C33K6jMFI8&feature=youtu.be

09.01.2022 We support Stand Up for Hospitality for our southern counterparts at the Tasmanian Hospitality Association. After months with no active COVID-19 cases and no community transmission of coronavirus, Tasmanian hospitality staff are still forced to impose some of the strictest social distancing and safety restrictions in the country. The Tasmanian Hospitality Association continues to lobby Public Health, on behalf of the industry, to ease the restrictions on hospitality operato...rs and allow them to return to the self-sufficient, thriving industry we once knew. Show your support and Stand Up for Hospitality too #standupforhospitality

08.01.2022 Watch the latest economic update video by St.George Bank Economist, Nelson Aston. https://youtu.be/9N4akJEEokw

08.01.2022 Toowoomba hotel owners have tried their hand at lawn bowls to get the ball rolling on some vital fundraising. Today's charity event raised money for the Acute ...Mental Health Ward at the Toowoomba Hospital. www.7NEWS.com.au #7NEWS

08.01.2022 Thank you, Queensland! Over the weekend there were more than 2,240,000 check-ins at hospitality venues across Queensland using the Check In QLD app. A big t...hank you to licensees! Our inspectors found almost all (97%) of venues they visited are using the Check In QLD app A reminder that OLGR’s compliance checks will continue to ensure hospitality businesses are using the app. If you or a customer are having technical issues with the app, please call the helpline on 134 COVID (13 42 68). For more information on the app, FAQs and instructional videos, visit www.covid19.qld.gov.au/check-in-qld.

08.01.2022 Throughout February the Minister for Employment and Small Business and Minister for Training and Skills Development, Di Farmer MP will be travelling across Queensland hosting a Small Business Roadshow. This is the Queensland Government’s opportunity to hear from you on key small business initiatives such as: the rollout of the Queensland Government’s $140 million Big Plans for Small Business package and the new Queensland Small Business Strategy our economic recovery f...rom COVID-19 Small Business ideas, insights and challenges. You and your colleagues are invited to attend your local session by registering your details below: Gladstone February 2 8.30am 10.30am Rockhampton February 2 12.30pm 2.30pm Mackay February 3 8am 9.30am Townsville February 3 1pm 3pm Gold Coast February 4 9.30am 11.30am Brisbane South February 4 2pm 4pm Register now: https://www.business.qld.gov.au//s/small-business/roadshow

08.01.2022 Contact Tracing and seated drinking are both requirements of a COVID-Safe venue. Download posters and help spread the word to your customers now. https://qha.org.au/qha-customer-support-signage-spread-goo/

08.01.2022 BREAKING NEWS: SIT DOWN WITH DRINKS Queenslands Chief Health Officer, Dr Jeanette Young, has just announced that is a requirement that patrons are seated when drinking. Patrons can continue to go to the bar to order, pay and collect their drinks and food as normal.... Venues are encouraged to continue to support physical distancing and avoid over-crowding. www.qha.org.au

07.01.2022 Appropriate record keeping (i.e. collecting and storing your patron's contact details) is an important part in stopping the spread of COVID-19 in Queensland. It... is also a requirement as per Industry COVID Safe plans and checklists. Here, the Commissioner for Liquor, Gaming and Fair Trading, Victoria Thomson explains why it is so important. See more

07.01.2022 Physical distancing is an important requirement of licensed venues being COVID Safe. It is also an important way to ensure that you and others stay healthy. Ple...ase follow advice, stay seated and a safe 1.5m away from other patrons (those not in your group). This is also important when queuing for entry, waiting to order drinks or food, or waiting to use restrooms. See more

07.01.2022 Episode 1 of 'Here’s Cheers' is now available from wherever you listen to all your favourite podcasts! QHA CEO Bernie Hogan chats to Rob Comiskey of the Comiskey Group who is celebrating 10 years at Eatons Hill Hotel. He also spends time with David Crisafulli MP - Leader of the Opposition and Member for Broadwater, in 'Beers with Bernie'. PLUS QHAs own ER expert, Joanna Minchinton also features. Listen now on Spotify, iTunes, Buzzsprout or click the link below to listen via our website! https://qha.org.au/heres-cheers-podcast-out-now/

06.01.2022 Smartpay Australia want you to keep every dollar of every sale in your venue, and to eliminate your monthly EFTPOS bill. With no terminal rental* or transaction fees to pay, SmartCharge lets you keep every dollar from your sale. Find out more: https://www.smartpay.com.au/

05.01.2022 Congratulations to a Townsville man who won more than $89,000 with a Keno Mega Millions 8 Spot winning entry! The game was played at QHA Member venue Dalrymple Hotel with the lucky winner looking to spend his winnings on home renovations as well as some work on his bike and his car. Congratulations!

05.01.2022 Footloose and Dirty Dancing jokes aside, during Stage 3, lets save the dancing for another time. That is no dancing - dancefloor or no dancefloor. Nightclubs a...nd other venues with dancefloors can open these areas for seated dining and/or drinking, but no dancing. Dont ruin it for yourselves and others. Respect the rules that are there to keep you safe.

05.01.2022 The QHA will be hitting the road over the next few months to deliver Everything ER - The Hospitality Employer's guide to Employment Relations Obligations. Presented by the QHA's Employment Relations Department, these FREE Industrial Relations training sessions are open to all hotel and hospitality employers across Queensland! For more information and to register click here: https://qha.org.au/everything-er/

03.01.2022 OneMusic Australia is reaching out to QHA members for a focus group to review their website. You can do it remotely anywhere, anytime before next Wednesday 11th November. It takes about 45 minutes and you will receive a $100 voucher for your time! See the post below for more details!

03.01.2022 Energy efficiency grants for high-energy using businesses close 24 Sept. https://bit.ly/3bMnEdL

03.01.2022 Restrictions on private gatherings in peoples homes or outdoors are necessary to stop the spread of COVID in Queensland. As the Chief Health Officer advises, t...hese restrictions dont change anything for events and venues like cafes, restaurants, pubs, clubs and nightclubs, weddings and funerals that already have COVID safe plans. Keeping our economy open is possible because of all the work industries have done to develop and follow these plans. Its critical we all play our part too by social distancing, keeping up good hand hygiene and importantly, staying home when sick. #covid19au Bracken Ridge Tavern Queensland Hotels Association

02.01.2022 27 July 2 Aug marks Responsible Gambling Awareness Week (RGAW). Each year, RGAW encourages people to know their limits and recognise if gambling has become a ...problem for them, or someone they know. This year we want Queenslanders to take a breath, recognise the signs of problem gambling and know that getting help is a safe bet. We want you to know that you are not alone and there are free and confidential services available to support you. www.gamblinghelpqld.org.au

02.01.2022 Today is R U OK? Day. 2020 has been a challenging year for many people and our industry, in particular, has been heavily affected. Its even more important at the moment to remind ourselves that theres more to say after R U OK? Check-in on your colleagues and loved ones and start the conversation today. Visit www.ruok.org.au for more information

02.01.2022 Got questions about how private events work under the new restrictions on movement and gatherings in Queensland? Queensland Health has just updated their Q&As... to include information on: Private gatherings birthdays, weddings + funerals Catering for private gatherings + events COVID Safe Event Checklists + private events Check them out at the bottom of this page - https://tinyurl.com/y52zczz7

02.01.2022 Receive invaluable insights from industry leaders to increase profitability at your venue, providing you with tangible ideas on how to make savings and increase efficiencies in your pub when you join us at this FREE event! Register now! https://qha.org.au/pubs-pots-and-profits-20-october/

02.01.2022 Scroll to find out 6 simple steps to stop the spread of coronavirus (COVID-19)

02.01.2022 MINORS WORKING IN VENUES There are a number of things minors (people under the age of 18) CAN and CANNOT do while working in licensed premises. MINORS CAN... ...serve liquor and attend gaming machines. ...work behind the bar and sell and serve liquor with an approved Responsible Service of Alcohol (RSA) certificate. ...work in the gaming room and perform gaming tasks and duties on gaming machines with an approved Responsible Service of Gaming (RSG) certificate. MINORS CANNOT ...operate TAB or Keno terminals. Venues are not permitted to employ minors to operate or have oversight of TAB or KENO equipment. This includes the selling of bets and provision of winnings. Allowing a minor to operate or have oversight of TAB or KENO equipment is considered a serious breach of Tabcorp Policy, Licensed Venue Agency Agreements and the respective legislation. When nominating a new member of staff for training, Venue Managers will be required to confirm that the staff member is over 18. Your staff members will also not be permitted to register for required TAB training if they are a minor. Please contact the QHA if you need any clarification regarding the duties which minors may perform while employed in licensed premises.

01.01.2022 This evening we issued an update to licensees on updated Industry COVID Safe Plans to include seated dining and drinking, enforcement of contact information rec...ord keeping requirements and clarification around: playing pool and darts functions designated outdoor smoking areas (DOSAs). You can read the full update here https://bit.ly/2CXPvea

01.01.2022 For those who have asked about POOL, DARTS or JUKEBOXES - this one is for you! Q. Can I operate a pool table, darts and a jukebox at my venue? A. YES. Yo...u can allow pool and darts to be played at your venue, and for a jukebox to be operated by patrons, provided its in compliance with your Industry COVID Safe Plan or checklist. This includes providing for physical distancing and putting hygiene measures in place, particularly around the sharing of communal equipment such as pool cues, darts and the jukebox. Patrons are still required to be seated while eating or drinking, regardless of whether they are playing pool, darts or operating a jukebox.

01.01.2022 Wondering what to wear to the QHA & Tabcorp Race Day? A jacket and optional tie/business attire for gents works best, whilst ladies can frock up, but there's a few no-no's too, according to the Gold Coast Turf Club: https://www.gctc.com.au/visiting-gctc/what-to-wear/

01.01.2022 All the pics from the QHA & Tabcorp Race Day are now up! Tag in your friends and venues!

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