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Rankins on the Mall Newsagency in Ipswich, Queensland | Shopping & retail



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Rankins on the Mall Newsagency

Locality: Ipswich, Queensland

Phone: +61 7 3229 6302



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25.01.2022 OUR CUSTOMERS | Feedback Required I would love to put a book together for my dad to remind him of all the stories and the people he has looked after for the last 35 years, but I need your help. Our family sure does have a million stories about customers, staff, events witnessed, funny things, sad things, happy things and downright weird things that we have experienced at Rankins over the years. We regularly sit down and have a laugh. So what I would love is if you, the publi...c (and old staff), could comment below, or email me [email protected] or hand in something written to the store with your name and even a picture of yourself (so we can put a face to the name) a story or two you have of Rankins or Ross, Nikk or myself and/or our staff/customers of any type- happy, funny, sad, weird, frustrating etc from any time over our 35 years, I would love to share your memories/experiences and have them published as a part of history, our history. From now until the 29th May please share. I will personally be in and about the store from halfway through May until the end . #wehaventgivenup #wearestillfighting #saverankins #welovebrisbane #weloveourcustomers Brisbanetimes **if handing into the store, please put in an envelope addressed to Danielle.



25.01.2022 Fresh rose posies instore tomorrow to go with our fabulous selection of Mothers Day cards

24.01.2022 Last day for me today. Full day yesterday, I was privileged to serve the last ‘regular’ customer and have a good chat (shout out to the jewellery peeps ), the last customer, sell the last lotto and top up the last gocard, then working into the early hours of this morning with an amazing bunch of friends that went above and beyond considering they all have commitments themselves, to drop everything to come and help is so heartwarming to me. As I’m about to take the final trol...ley load of equipment to the car I am now mentally starting to unwind (as I’ve held it together relatively well until this point, besides the channel ten guy breaking me yesterday haha). A sad day, disappointing for the people of Brisbane and the interaction they, and we, will miss on a daily basis. On a more positive note, I couldn’t be prouder that we have run, and would’ve continued to run, a successful family business for such a long time. It’s a tribute to the work ethic, customer service skills, business knowledge and hard work that we have all put in to support and better each other. In this day and age it is quite an achievement. We have adapted and grown over the years, listened to our customers and the people of Brisbane and that is really one of the main keys to our success. No doubt we will look at doing another venture together if we can’t find a space to relocate to. Watch this space! Thanks to the Brisbane Times 9 News Ten News News Talk 4BC 1116 612 ABC Brisbane Courier Mail Fairfax Media Paul Murray LIVE and anyone else who picked up our story. At this stage, for the final time, THANK YOU BRISBANE from our family to yours! See more

24.01.2022 What a beautiful crisp morning



22.01.2022 5 DAYS TO GO.. | Our Final Jackpot We have just been informed that Powerball has not been won this week and has hit $40 MILLION for this coming Thursday. This will be our final Jackpot before we close. :(. As such, we have created two special Syndicates which will be our last ever Syndicates for any Tatts Lotto game. ... We have so many loyal customers who absolutely love our Syndicates (because they only have minimal shares), we werent going to, but we knew they would be bitterly disappointed if we didnt... So these are for you. Hopefully we sell you the BIG ONE! #welovebrisbane #weloveourcustomers #saverankins #thanksforsupportinglocalbusiness #bequick #oncetheyaregonetheyaregone

21.01.2022 ONE WEEK TO GO... Today the countdown begins to our last day of trade (Tuesday 29th May) . Dont be sad though loyal customers, your council has decided (even after 6000 plus petitioned) that, our convenience, security, fast service and friendly smiles that have greeted you daily for 36 years will be replaced with a fountain that like the current picture is empty more often then it is full, lovely ibis birds who flock to their favourite grazing space, oh.. and you may get ...to sit down more because theres not enough seating throughout the mall already . We are here all week giving it our all and trying to say goodbye to as many of you beautiful people as we can, we have some really great drink specials on too!! Come and say hi . #welovebrisbane #weloveourcustomers #saverankins Brisbane Times Paul Murray LIVE Brisbane City Council Brisbane City Queen Street Mall

20.01.2022 OPEN all day, As per usual . It was a nice view at 4am, many people around.



20.01.2022 BRISBANE we miss you ! Wed love to hear how your routine has changed and if you are still interacting with actual people to purchase you products and services. Have you been re-accommodated by near by businesses? Or have we left a gapping hole in your lives .

19.01.2022 Sunday night at 6pm and apart from food we are the only thing open in the Queen Street Mall. #weloveourcustomers #brighteningourcity #welovebrisbane #queenstreetmall #brisbane #brisbanecitycouncil #saverankins #letsmakeit40

18.01.2022 The physical petition we have in store for people who cant sign online, as per customer demand, is also going gang busters.. #welovebrisbane #weloveourcustomers #ourcustomersloveus #matchmadeinheaven #saverankins #letsmakeit40 #queenstreetmall

17.01.2022 One of our kind, thoughtful and passionate customers has started another Petition through the Brisbane City Council Website directly.. http://www.epetitions.brisbane.qld.gov.au/petition//pid/531 Please head there and sign also!! Make you confirm your submission by clicking the link in the email they send you! Thanks Brisbane! There is an interesting question you can tick I am interested in receiving follow-up information on this epetition... Thanks Matthew Thompson you legend! Brisbane Times Channel 7 Queensland Channel 9 Paul Murray LIVE News Talk 4BC 1116 #weloveBrisbane #weloveourcustomers #saverankins #letsmakeit40

17.01.2022 Let us make this VERY clear, we did NOT have an exclusive offer on a new premises. All sites on the mall went out to public tender at the same time. Not one bid was received, why do you think that was? We are not the only business this has happened to in the mall, we are just speaking up. We are not closed minded to moving, we been shifted 4 or so times over the last 35 Years, we have been on every corner of the Queen and Albert street intersection, weve even been in a te...mporary structure. The argument for congestion is easily fixed, move us a few meters over so we are in the middle, still between HJs and Maccas but in line with Jimmys. The sightline wouldnt be an issue as if it was Jimmys would be obstructing that same sightline. We are happy to downsize our footprint. Weve worked with the council for 35 years and we want to continue to do so, we ask for communication and solutions and listening to the public . #peoplepower #welovebrisbane #weloveourcustomers #matchmadeinheaven #saverankins



16.01.2022 Interesting interview yesterday on Drive with Maria Hatzakis. Councillor Krista Adams looking forward to meeting you for the first time after the Easter long weekend to discuss our options. . Paul Murray LIVE Brisbane Times Brisbane City Council #welovebrisbane #weloveourcustomers #letsmakeit40 #saverankins http://www.abc.net.au/radio/brisbane/programs/drive/9603784

16.01.2022 ONE MORE DAY.. Tomorrow (Tuesday) is our last day! Thank you Brisbane for supporting us for 36 years, your support for us has allowed us to employee thousands of staff over the years and pass on our excellent customer service skills and business knowledge onto them. Our staff have been and are fantastic. Half of them have had their last shifts and the other half will be tomorrow. If youre coming to say bye, make sure you let them know. I know alot of you already have. #atleastwewillmisstheekkawindsthisyear

13.01.2022 . Missing you Brisbane!

13.01.2022 BRISBANE we miss you ! We’d love to hear how your routine has changed and if you are still interacting with actual people to purchase you products and services. Have you been re-accommodated by near by businesses? Or have we left a gapping hole in your lives .

13.01.2022 Ross gets a bit teary thanking everyone for their support so far! If you havent already signed the petition please do. If you want to do it in person, we have a physical one in store and also some surrounding businesses in the Queen street Mall are also collecting signatures! Thanks for supporting us people of Brisbane, Businesses and media outlets. #weloveBrisbane #weloveourcustomers #saverankins #letsmakeit40 #pmlive #brisbanetimes #channel7 #channel9 https://www.gopetition.com//save-rankins-on-the-mall-newsa

12.01.2022 Thanks again people of Brisbane, your ongoing support has brought tears to our eyes ! #welovebrisbane #weloveourcustomers #ourcustomersclearlyloveus #matchmadeinheaven #saverankins #letsmakeit40 #queenstreetmall

11.01.2022 2 DAYS TO GO.. 4th generation Rankins never to be . Theyve gone in today to say farewell and purchase their final purchases, as Im sure most of you will do in the next two days...

10.01.2022 4 DAYS TO GO.. | Family. Business. Family is a word with many different meanings. People have multiple interpretations of what being part of a family means to them, however, what every family has in common is that the people who call it a family are making it clear that those people are important and meaningful to the person calling them their family. Those of you that have ever been involved with a family business would understand and appreciate that it is by no means a 9-5 ...Continue reading

10.01.2022 Thank you Kevvy! You are one loyal, honest, sweet and hardworking guy! One of the best. Thank you champion! Love Ross.

08.01.2022 Thanks #7news ! In the last 35 Years we have seen businesses come and go, councils come and go, the mall undertake dramatic changes, changing climates, changing work conditions and yet we remain a constant for the people of Brisbane and the tourists that visit our city. #welovebrisbane #weloveourcustomers #saverankins #letsmakeit40 #ourcustomersareworldclass #brisbane #queenstreetmall #brisbanecitycouncil https://www.gopetition.com//save-rankins-on-the-mall-newsa

07.01.2022 3 DAYS TO GO... Just like to give a big shout out to all our wholesalers/suppliers who have supported us over the years, its been a pleasure dealing with you and your reps. We have had a great business relationship over the last 36 years and were sure you will miss us as much as we will miss you. You have got to know our business and realised how unpredictably busy it can be and we apologise for all the years of last minute orders we may have urgently needed (we may or ma...y have not been stressed whilst making these calls ). Its funny those business who have reps here but head offices are in another state, to listen to you on the phone and try to explain that we are not your typical newsagent . Also a big thank you to those businesses who have/are still working with us with regards to stock control and taking back stock we may have leftover- most of our suppliers didnt even blink before they said this was fine/whatever we can do to help! We wish we could still support YOUR businesses as you have ours. We will do a post after Tuesday to let you know where you will be able to purchase the things we sell Coca-Cola Australia Cadburys Schwepps Australia The Distributors Brisbane Philip Morris International Imperial Tobacco British American Tobacco Brisbanes Airtrain Gordon & Gotch Australia Sams Smokes Golden-casket Head Office TransLink Suncorp Bank of Queensland - BOQ Secutor Securities Epay Mebourne Office Touch Network SIMConnect Yes Distribution Fairfax Media News Corp Queensland Country Life Woodford Folk Festival Australia Post CitiCover Group Newsagents Supplies Red Bull Frucor Beverages Limited Pauls Milk (parmalat) Bundaberg Ginger Beer Computerlink Australia Pty LTD

06.01.2022 To the people of brisbane and beyond, thank you for your overwhelming support so far! Keep it coming!! Please vote and share our petition to contribute to the plea to keep us open and looking after our loyal customers and visiting tourists, in the Queen Street Mall. We certainly work hard opening before most in the mornings and closing well into the night, operating 365 days of the year. #welovebrisbane #weloveourcustomers #thanksforthesupport #letsmakeit40 #saverankins #brisbane #queenstreetmall #brisbanecitycouncil

06.01.2022 Thanks Channel 9 9 News Queensland

06.01.2022 Last day for me today. Full day yesterday, I was privileged to serve the last regular customer and have a good chat (shout out to the jewellery peeps ), the last customer, sell the last lotto and top up the last gocard, then working into the early hours of this morning with an amazing bunch of friends that went above and beyond considering they all have commitments themselves, to drop everything to come and help is so heartwarming to me. As Im about to take the final trol...ley load of equipment to the car I am now mentally starting to unwind (as Ive held it together relatively well until this point, besides the channel ten guy breaking me yesterday haha). A sad day, disappointing for the people of Brisbane and the interaction they, and we, will miss on a daily basis. On a more positive note, I couldnt be prouder that we have run, and wouldve continued to run, a successful family business for such a long time. Its a tribute to the work ethic, customer service skills, business knowledge and hard work that we have all put in to support and better each other. In this day and age it is quite an achievement. We have adapted and grown over the years, listened to our customers and the people of Brisbane and that is really one of the main keys to our success. No doubt we will look at doing another venture together if we cant find a space to relocate to. Watch this space! Thanks to the Brisbane Times 9 News Ten News News Talk 4BC 1116 612 ABC Brisbane Courier Mail Fairfax Media Paul Murray LIVE and anyone else who picked up our story. At this stage, for the final time, THANK YOU BRISBANE from our family to yours! See more

05.01.2022 2 DAYS TO GO.. 4th generation Rankins never to be . They’ve gone in today to say farewell and purchase their final purchases, as I’m sure most of you will do in the next two days...

05.01.2022 ONE WEEK TO GO... Today the countdown begins to our last day of trade (Tuesday 29th May) . Don’t be sad though loyal customers, your council has decided (even after 6000 plus petitioned) that, our convenience, security, fast service and friendly smiles that have greeted you daily for 36 years will be replaced with a fountain that like the current picture is empty more often then it is full, lovely ibis birds who flock to their favourite grazing space, oh.. and you may get ...to sit down more because there’s not enough seating throughout the mall already . We are here all week giving it our all and trying to say goodbye to as many of you beautiful people as we can, we have some really great drink specials on too!! Come and say hi . #welovebrisbane #weloveourcustomers #saverankins Brisbane Times Paul Murray LIVE Brisbane City Council Brisbane City Queen Street Mall

04.01.2022 GOOD MORNING our BRISBANE Did you know not only were we the Number 1 Golden Casket agent in QLD again this last week from over 900 newsagencies?? ... AND, ... One of our store syndicates won Division 2 in the Saturday Mothers Day draw!! A nice little payout there! We have 2 massive jackpot draws this week $15Million OZ $20Million PBALL Come and visit us to purchase your lucky chance to win from the number 1 ranked newsagent in QLD!! Our store syndicates are walking out the .. See you instore this week #saverankins #weloveourcustomers #thelott #goldencasket #tattslotto #queenstreetmall #brisbanecitycouncil #brisbanetimes #welovebrisbane Brisbane City Brisbane City Council Golden-casket Head Office Tatts Group

04.01.2022 Good Afternoon Brisbane! Are you missing us ? We are missing seeing you all everyday and hearing about what is going on in your lives! We hope all is well with everyone. Its been a bit hectic in the last week or so, however, we just wanted to let you know some nearby businesses that we recommend to purchase some of the products we sold (cant guarantee the same awesome level of customer service though ) Sams Smokes For all your tobacco needs - you will get amazing customer... service here!! The boys there are great! Located - Adelaide Street, just down from Officeworks. Officeworks For all your stationary needs. The have been great when we have had to deal with them and they are open a bit longer and earlier than the rest. Located Adelaide Street. Card & Caboodle for all your gift cards/wrapping needs. Located Queens Plaza. Very cute. Topping your Gocard up and buying your Golden Casket, just remember to support local small businesses when you can. The closest location to where we were for both of these needs is Perry House News in Albert Street. Wishing you a fabulous weekend! Were still working hard to find a new location =) See more

04.01.2022 Great Segment Paul Murray LIVE and Gary Hardgrave! We understand the benefit of a disabled access lift, not disputing it being there. Realistically, it doesnt take up much space and we could certainly still operate during construction and once completed. However if traffic flow seems to be an issue after being in that exact location for the last 19 Years (after the council moved us there from where we were - on top of the old bus tunnel), then surely the issue can be easil...y be solved by moving us in line with Jimmys but still in between HJs and McDonalds (formally JoJs). Sightlines then wouldnt be an issue because otherwise Jimmys would be obstructing them also. We are open to suggestions of a temporary structure whilst council build this new location they speak of. However on the ABC Drive interview they say the new structure wont be ready until Feb next year. You cant expect us to close up shop for a year whilst we just wait. Thats not a solution. We want to work with the council and the people of Brisbane #welovebrisbane #weloveourcustomers #saverankins #letsmakeit40 50:52 https://player.whooshkaa.com/episode/?id=183682

03.01.2022 Thanks News Talk 4BC 1116 Ben Davis!! Legend.

02.01.2022 6 DAYS.. Sooo many signatures, this is only half plus the online petition. Thank you to our loyal customers and people of Brisbane for voicing your concerns, speaking up, writing to and meeting with the Lord Mayor (at least you got a meeting as he wouldnt meet with us..!). After reading a few of the responses you received, its unfortunate they were not truthful in their facts. I wonder how they are allowed to pen incorrect information...?. We really appreciate your support! Its hard to believe that Brisbane will be one of the only malls in the world without a newsstand in less than a week.. #thanksforsupportinglocalbusiness #welovebrisbane #weloveourcustomers #buyingonlinewontgreetyouwithasmile #bringbacksocialinteraction #saverankins

02.01.2022 Thanks Channel 7 Queensland Channel 7 !!

01.01.2022 Open until 10pm Tuesday 29th if you want to pop in for a fast, efficient, friendly final top up with a smile (..and maybe a few tears)

01.01.2022 ***UPDATE*** Just an update for our loyal customers and supporters. During Counsillor Krista Adams interview on ABC radio she stated that they, the BCC, were in talks with us about pop-up locations and possible temporary solutions and that they were meeting with us after Easter. Well, after waiting a a week or so and not hearing, we scheduled a meeting with the council. We asked them about these pop-up locations and what other options there were. As weve said we are hap...py to move over a little, downsize, even move to the bottom of the mall (where the newsagent used to be down there), we came to the meeting with options and possible solutions (again). We took our physical and online signatures from the petitions (nearly 6000 ppl in total- thank-you Brisbane). The response we received was that the BCC were uninterested in the signatures and that there was no pop-ups or other options for that matter. It was then re-iterated that we would be leaving 31st May. Again, a lack of communication both within council, to us and to the public in regards to our premises and the Queen Street Mall developments in general. This is really disappointing and disheartening that the current council do not value the opinion of nearly 6000 rate payers who have spoken up and are quite saddened by this decision. We are still fighting!! At this stage it looks like our lovely, loyal and hardworking staff will be jobless come 31st May. They have all offered to stay on until the end, which warms our hearts. For a younger generation you dont often see this selflessness come through, it is quite refreshing (we pick good ones). Most of our staffs lifespan within our business averages at 5 years. We retain staff for this long period because we create a great work and team environment, setting the kids of today up with the necessary work and life skills they require in life. A lot of our staff will need work post 31st May, a lot of our workers are studying and will be looking at venturing into their chosen fields - Engineering, Accounting, Technologies, Personal Training and Health Management, Marketing, Real Estate etc. If anyone has an opportunity for them, please email us at [email protected] or speak with them directly. #saverankins #letsmakeit40 #welovebrisbane #weloveourcustomers #weloveourstaff Brisbane Times Paul Murray LIVE

01.01.2022 Graham is one of our regular customers and has been for some time. Hes a down to earth guy and loves having a joke with the staff. Graham comes to us for a drink, go card top up, sneaky treat and to turn his coins into notes. No, we are not a bank, although we realise that some people need someone they can trust and make things convenient for them. We enjoy listening to Grahams smooth saxophone tunes in the mall. Lend graham a hand! If you see him in the mall stop and have a chat! He loves a chat! #welovebrisbane #weloveourcustomers #saveus #letsmakeit40 https://www.brisbanetimes.com.au//donors-come-to-aid-of-ve

01.01.2022 12:00 01:10:56 Thanks Paul Murray LIVE we need all the help and support we can get!

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