Resolution Education in Bowen Hills | Education

Resolution Education

Locality: Bowen Hills

Phone: +61 1300 884 589

Address: Unit 2, 28 Brookes Street 4006 Bowen Hills, QLD, Australia

Website: https://www.resolutioneducation.com.au

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25.01.2022 Very few businesses consider the need to provide their teams with the tools and techniques to resolve aggressive situations. At Resolution Education, our experts can work with you to develop policies and procedures to support your staff respond more effectively to aggressive situations in the workplace. Contact us to discuss your options. https://www.resolutioneducation.com.au//staying-safe-poli/

24.01.2022 Today is R U OK?Day, a national day of action when we remind our family, friends and colleagues that every day is the day to ask, Are you OK? if someone in your world is struggling with life’s ups and downs. The message this year is: 'THERE'S MORE TO SAY AFTER R U OK?' "2020 has been a challenging year for everyone and circumstances have made it even more important for us all to stay connected and, for those who are able, be willing to support those around us. In the lead-u...p to R U OK?Day we’ll help Australians know what to say when someone says they’re not OK and guide them through how they can continue a conversation that could change a life." https://youtu.be/erHLP29tzPE

24.01.2022 Becoming a conflict resolution trainer can give you the tools to deliver self-defence and conflict resolution training into your organisation. Our specialised training course helps you look at the workplace environment and advise better ways to keep employees safe as well as help create policy and procedures. https://www.resolutioneducation.com.au/self-defense-traine/

23.01.2022 De-Escalation And Conflict Resolution Training For All Industries Whether you need basic conflict resolution skills or your employees need to be trained on dealing with occupational violence and aggression, Resolution Education has the training for you. https://www.resolutioneducation.com.au/

22.01.2022 Our mission here at Resolution Education is to educate and empower each and every one of our students to feel safe and secure at work. We teach techniques to de-escalate, defuse, and defend in threatening situations. Because your personal safety is our priority. Need conflict resolution training for your workplace? Please contact us or visit our website: www.resolutioneducation.com.au//conflict-resolution-course/

22.01.2022 Do you want to provide your team with: Improved Communication Skills? Improved Negotiation Skills? Improved Conflict Resolution Skills?... Handling your emotions in stressful situations? Creating Win / Win in conflict situations? Understanding peoples different working profiles? Active listening skills? Looking at every side of the conflict in a non-bias manner? Resolution Education train people across Australia in conflict management strategies, techniques and skills to use in the workplace to deal with conflict and disputes. Contact us today to discuss your needs. https://www.resolutioneducation.com.au/contact-us/

21.01.2022 Did you know? Self defence training satisfies one of our basic human needs according to Maslow’s Hierarchy of Needs the need for security and safety. You gain peace of mind knowing you can protect yourself if necessary, thereby reducing stress and improving your self-esteem. https://www.resolutioneducation.com.au/conflict-resolution/

19.01.2022 Want something a little different for your next team building activity at your workplace? Our team building packages guarantee engagement and entertainment, incorporating business, health and lifestyle aspects and ensuring all participants leave with greater confidence, self-awareness, and self-defence skills. Contact us for more information. www.resolutioneducation.com.au

19.01.2022 "Training focused on empathy, product offerings and polices along with knowing when to apply them to a customer's situation should be a key factor of your company training and not just in customer service. " https://www.entrepreneur.com/article/360855

18.01.2022 EMPOWER your employees with the right strategies to handle volatile situations calmly and confidently. Ask us how we can help your staff. We work across all industries throughout Australia. Call 1300 884 589 www.resolutioneducation.com.au

17.01.2022 Active listening is a fundamental interpersonal communication skill that helps leaders, administrators, and managers be better communicators and problem solvers. Active listening is not the only key to a pleasant conversation and genuine, empathetic engagement, it also has the potential to increase positive emotions. https://www.resolutioneducation.com.au/training-programs/

15.01.2022 Tensions can rise to the surface with political and social issues weaving their way into workplace conversations, it can cause arguments with workmates when your views and realities don’t align. Having the knowledge and skills behind you to navigate these situations can create a calmer work environment, we can help you learn how to deal with these issues. https://www.resolutioneducation.com.au/training-programs/

15.01.2022 When engaging with others, be mindful and aware of your personal demeanour. Consider using breathing techniques, or mindful meditation if you feel anxious when engaging with other people, or when responding to an escalating situation. Resolution Education's courses will give you the tools to handle an aggressive customer interaction within the workplace. Ask us about training your staff today. www.resolutioneducation.com.au

14.01.2022 Did you know that generational conflict is a thing? We can help your business identifying generational differences, communication differences, and the possible pitfalls of a multi-generational work team. Our team will help you resolve conflicts when they arise, and keep your workplace a conflict-free zone. www.resolutioneducation.com.au

14.01.2022 At Resolution Education, we train across all industries. We teach real-life skills to increase your confidence in any workplace. And best of all, our training is interactive and fun! Learn more on our website: www.resolutioneducation.com.au

12.01.2022 Much of your company culture depends on your employees' interaction with one another. Leading by example becomes almost automatic when you reinforce and uphold your company’s values, policies, and guidelines objectively. You will build company-wide trust by not expecting anything from your employees that you don’t require of yourself. www.resolutioneducation.com.au

12.01.2022 Workplace harassment undermines employees emotional well-being, confidence and overall productivity. It takes real action and leadership to move your workplace into a more positive one. Don’t sit back and linger any longer, let us help you make it right. https://www.resolutioneducation.com.au/contact-us/

11.01.2022 "Even the best workplaces aren’t immune to conflict. Your ability to resolve conflict quickly and effectively - especially when dealing with multiple parties - will impress your boss and gain the respect of your colleagues" www.resolutioneducation.com.au

11.01.2022 In uncertain times, Zoom has emerged as an unlikely hero, making it possible to communicate with people the world over. It has led to a surge in online classes, outsourcing of employees, and the ability to hold business meetings with over 400 attendees. However, in Zoom meetings, just like in real life, conflicts can arise. https://www.resolutioneducation.com.au//conflict-over-zoom/

09.01.2022 One of the biggest challenges of dealing with passive-aggressive people in the workplace is controlling your own emotions, which, if allowed to get out of control, could harm your focus and performance. We have to model the behavior we want to see in the workplace, so it’s so important to not stoop below our own personal values and behaviors of professionalism and strong communication. For more workplace tips on dealing with aggressive people or to book your workplace training today visit: www.resolutioneducation.com.au

09.01.2022 Resolution Education's Dealing with Aggressive People Course will give you the tools to handle an aggressive customer interaction within the workplace. www.resolutioneducation.com.au

09.01.2022 As a call centre representative, you have to deal with angry and frustrated callers daily. You are seen as the face of the company by the upset caller, you may end up bearing all the frustration the customer is feeling with the company. By equipping yourself with the techniques of de-escalation offered by Resolution Education, you can confidently guide the interaction towards a positive outcome. Our courses on conflict resolution are ideal for corporate teams interested in conferences and team-building seminars. Call us on 1300 884 589 for more information about our ongoing training programs that can be fully customised according to the specific needs of your staff and facility.

08.01.2022 At Resolution Education, we've created conference and team building packages that engage and entertain your team members or delegates. These packages incorporate business, health and lifestyle aspects that are fun and interactive. Our qualified trainers ensure participants leave these sessions with greater confidence, self-awareness, conflict resolution management and self-defence skills. Fun, interactive training for all industries Australia wide. Contact Resolution Education today. https://www.resolutioneducation.com.au/corporate-team-buil/

08.01.2022 "Having a kid is like falling in love for the first time when you're 12, but every single day."- Mike Myers #happyfathersday2020

07.01.2022 Do you lack confidence in dealing with a situation where you have to deal with difficult and aggressive people? It's a challenge but we believe arming people with the necessary skills to defuse and de-escalate conflict will help. www.resolutioneducation.com.au

07.01.2022 We love receiving feedback about your Resolution Education training experiences. Keep em' coming! www.resolutioneducation.com.au

07.01.2022 Our de-escalation and conflict resolution training teaches you: the right mindset for defending yourself evaluating your environment situational awareness ways to handle multiple attack situations... what to do if weapons are involved Book now: www.resolutioneducation.com.au

06.01.2022 As employers of our next generation, its essential we ensure our younger workers are provided with the necessary training and information so they are able to feel safe at work. At Resolution Education we provide de-escalation courses for all kinds of ages, workplaces and industries. www.resolutioneducation.com.au

05.01.2022 Being threatened is not a pleasant experience. Even lesser threats like the loss of business are inherently tough to receive because there is a part of all humans that respond on a visceral and emotional level to being threatened. Helping your team members understand the different types of threats and how to handle them can give them the ability to stay calm under pressure and how to hopefully turn the situation to a positive end result. www.resolutioneducation.com.au

04.01.2022 Incorporating young people into the workforce can bring many refreshing benefits to your business. However, being new to the workforce can leave young people facing challenges they’ve never encountered before and that’s why it’s important to give them the right tools to be able to confidently resolve conflicts and tension. Take the steps to better equip young workers. https://www.resolutioneducation.com.au//importance-of-con/

04.01.2022 "Younger workers can be afraid to speak up about bullying for fear of losing their job." We need to empower our younger workers. It's time for a change. https://www.abc.net.au//what-is-and-is-not-workpl/12016124

03.01.2022 The popular saying ‘quality over quantity’ rings true in business. Building a strong work environment in which your team are supported will help build their motivation and assist with retention. https://www.resolutioneducation.com.au/conflict-resolution/

03.01.2022 Really looking forward to the next 3 days of training in Hervey Bay....Just on 100 people will be learning some great conflict and deescalation skills.

03.01.2022 Resolution Education has trained personnel at all levels within organisations, from CEOs to junior recruits with the training being adaptable to different levels within organisations and to the different roles. We understand that the types of situations likely to be encountered can vary greatly depending on the different role each employees holds within the organisation. https://www.resolutioneducation.com.au/about-us/

01.01.2022 We should not have to have this conversation, but increasingly, workplace violence prevention is something we cannot ignore as business leaders. 37% of Australian Workers report being sworn or yelled at in the workplace* 11% of Australian Workers have experienced unfair treatment due to gender* 22% of Australian Workers report being physically assaulted or threatened by patients or clients*... Employers have a duty to keep employees safe by eliminating and controlling workplace violence and aggression. Ask us how we can help. Call Now: 1300 884 589 *Safe Work Australia https://www.safeworkaustralia.gov.au//infographic-workplac

01.01.2022 We live and breathe OVA and de-escalation. It is in our blood and our passion, as well as a fervent desire to impart our students with knowledge that may assist them to go home safely from work each day. Check out some of out latest student feedback.

01.01.2022 Even those in positions to protect and defend us are susceptible to workplace harassment. A 2019 report by the International Bar Association found that 47% of women and 13% of men working in law in Australia had experienced workplace sexual harassment, higher than a global average of 37% of women and 7% of men. https://www.resolutioneducation.com.au/