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Restaurant Rules Hospitality Consultants

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25.01.2022 Are you so busy working in your business that you don't have time to work "on" your business? You know you need social media right? It's important because that's where your customers are. Are you there too? Do you know what a hash tag is or how to use them? Book in now for a Social Media consultation and we will fill you in on all the basics you need to get started. Don't have time to do it yourself? Monthly social media packages start for as little as $199/month freeing your time to focus on other things. Message us today to discuss your needs. I have 2 appointments available today at 6pm or 9pm for consultation if you're ready to tackle it yourself.

24.01.2022 As of January 2017, 16 million Australians (almost 67% of the entire population) use Facebook, 5 million use Instagram, 4 million use Snap Chat & 2.8 million Aussies are daily active users are on Twitter. Contact us today. Book a 45 minute consult to explain everything you need to know if it's not your strong area or contact us for a complete social media package starting at $297/month

22.01.2022 One of the toughest challenges in the Hospitality Industry is staff retention. Don't be fooled by the importance of staff retention, for every staff member you lose = $$$ down the drain. To put it in perspective for every team member you lose it can cost you 50-60% of their annual salary to replace them in terms of lost productivity and re-orientation of their replacement. How do you recruit & retain good staff? Are your staff happy? How do you know this? Your human assets a...re the most important element of your business. Sure it helps to have great food and knock out styling but without happy, hardworking and engaged staff all the other is really just for decoration. Your customers will forgive an "off" night in the kitchen, they will forgive your dated furniture but they absolutely will not forgive poor service. If you're service staff are not up to scratch you have to ask yourself why, after all you recruited them. Are they engaged? If not why not. Do they frequently show up late or call in sick, often with little or no notice? These are give away signs that your crew is not happy. Don't despair. You can turn it all around but you have to get honest with yourself about why. Maybe your management style needs a little work? We can work with you to get out of the problem and into the solution. Book a coaching call and lets get on with business. See more

22.01.2022 Catch up on all the action from The World's 50 Best Restaurants in Melbourne.

22.01.2022 For a very limited time our consultations calls have been discounted. Consultations are as low as $37... what have you got to lose. Book online today https://www.restaurantrules.com.au/book-online

21.01.2022 Recipe included

21.01.2022 What's your management style? Do one of these guys sound familiar. It doesn't really matter which one you are, they all produce pretty much the same results. The good news is the solution is the same too... If you're really ready to get honest and transform your business from the inside out then you need to know one simple thing. You are the "inside" it starts with you. If your ready and only if you really mean business then we can help. Book a Skype, FaceTime or call now and let's get out of the problem and into the solution. One phone call really can transform your business; if you're ready. http://www.restaurantrules.com.au/book-online

20.01.2022 Our training packages include great tips on how to navigate some of these customer challenges. It's a good read

20.01.2022 Buying an existing cafe? Should you change the name?

20.01.2022 Stop with the useless Facebook hashtags people - you don't have to!

20.01.2022 New products have been added to the website. Including "mystery shop" Contact us today to see how we can help. https://www.restaurantrules.com.au/products

18.01.2022 Customer complaints are one of the trickiest areas to navigate. I will talk about them often mainly because I have miles of material. Lets start with something simple http://www.restaurantrules.com.au/blog

18.01.2022 Keen to start networking to find a hospitality job? Discover how social media networks operate, and how they are transforming job-seeking. http://ow.ly/58vs309erQG

14.01.2022 Let consider a family or work function, one or two of the group are vegan or vegetarian. It's much easier for the group to go to a venue that has options for everyone. It's not as difficult as you may think and you would be surprised how well received you'll be.

13.01.2022 Allergies, Intolerance & Lifestyle: How alternative dietary requirements are an opportunity to exceed customer expectation & shine

11.01.2022 Some tips, on tips.

11.01.2022 I hope you can see the original comments. If not what's your pet peeve... The comments in the original post are hilarious

10.01.2022 Lost your mojo? Book in now for coaching call. We use powerful techniques designed to help you turn around your thinking and get your passion back. A single call could change your life, what have you got to lose. Calls can be done over Skype, Face Time or on the phone and last approximately 45 minutes. We can help you get back on track

09.01.2022 If used correctly mystery shopping is a "must have" tool in your marketing kit. In fact, it's the first thing you should do. After all how do you know how to appeal to your customer if you don't even know if you're getting the basics right. Detecting gaps and deviations from your processes & policies and industry standards and regulations is vital for the survival of your business.

09.01.2022 The Frontline Hospitality Salary Guide provides a comprehensive overview of salary and recruitment trends in the hospitality industry, at both a local and natio...nal level across Australia and New Zealand. To ensure that our 2017/18 guide is as insightful as possible, we would really appreciate 10 minutes of your time to share your opinions about the industry, and your company's hiring intentions for the next 12 months. There is also a chance to win a $250 eftpos gift card!

09.01.2022 "The way you treat your staff is the way they'll treat your customers" - Richard Branson

07.01.2022 Just starting up? Do you have a roster template, a maintenance log, RSA compliance documents. We have every document you need to get started and for a very special introductory offer of only $99. This document pack will literally save you hours and hours work. Put it this way, if you had to pay your admin staff to do this task you would be spending closer to $800 in wages. This pack is everything you need, with easy to edit templates and handy hints along the way. Calculators to keep you on top of run away expenses and on top of solutions not problems. Lets start you off on the right foot or update your antiquated book work, saving you hours and keeping you focused. http://www.restaurantrules.com.au/products

07.01.2022 Who closed their door today because the penalty rates are too high? Let's have a conversation... Are they too high? If you open do you charge a surcharge? Are you in a highly populated tourist area or are you regional? It's a big topic for debate.

07.01.2022 Being respectful of dietary requests builds confidence, trust and loyalty with your customer base. Especially if those dietary requests are due to an allergy. A little goes a long way and generally people with allergies and intolerances are well connected to groups and online forums in their area. Word travels fast if you're on their side (or not)

05.01.2022 Yiamas Brunswick showcasing our Venezia timber chairs with rush seats.

04.01.2022 Every time you use a # on Facebook you are potentially sending your customers & clients to your competition or at the very least down a rabbit hole that leads them away from you.... Follow these simple rules for using hash tags and increase your post engagement. How many hash tags should you use? Facebook = 0... Twitter = 1-2 Instagram = 11+ See more

03.01.2022 How I found over 26K in lost profit and how you can too

02.01.2022 Does your cafe or restaurant feel like a money pit? Here are some strategies that may save you from drowning.

02.01.2022 This is the one. How do you avoid runners?

01.01.2022 Now that we've all had a chance to breathe ...