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25.01.2022 Travellers know that not every hotel stay can be perfect. If 100% of your feedback is glowing, it can raise suspicions. Here's why a mix of reviews for your hotel can add credibility.

23.01.2022 More than half of TripAdvisor users will not book a property that doesn’t have any reviews. If you are not actively seeking reviews and feedback from your customers, you are missing out on new business.

21.01.2022 Size matters. The vast majority of consumers seek out multiple reviews to inform their purchase decisions. http://reviewtools.com.au/

20.01.2022 The consensus of online reviews has almost as much value to customers as the recommendations of people they know. If you are not seeking out online feedback, you're missing the conversation. http://reviewtools.com.au/

17.01.2022 More Australian's are connected online than ever before, making reviews of your business available with only a few taps. https://reviewtools.com.au

16.01.2022 Successful hoteliers welcome all feedback and use it to their advantage, either to market their properties or make them better. Ask every guest for a review, embrace all opinions, and your business will benefit in the end.

14.01.2022 Research from TripAdvisor shows that responding to more than 50% of reviews can lead to a 6.8 percentage points growth in occupancy rates for hotels. There's never been a more important time to improve what your customers are saying.

13.01.2022 Consumers do not just read reviews; they also trust them. A few simple steps is all it takes to reduce the number of negative reviews written about their services and the impact these reviews have on future success.

13.01.2022 Review site Yelp receives over one million reviews each month, that's a review every second! http://reviewtools.com.au

12.01.2022 Who am I writing this for? Am i addressing their core concerns? Check out a few response must-do's to get you off and running.

12.01.2022 "Oh no, a negative review!" The first thing not to do is panic. How you handle your negative review could impact the way your whole community perceives you.

08.01.2022 Positive reviews increase your search result rankings. If you're not visible in search, you might not even be considered by customers. Reviewtools allows you to request new, positive reviews from real customers. https://reviewtools.com.au

04.01.2022 Are you monitoring all your business locations? www.reviewtools.com.au