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23.01.2022 How do you rehearse mentally? In my case, I used to go through a list of questions that I had developed over the years which enabled me to establish a position of being able to give advice in that first meeting. Experience taught me that being able to express opinions and judgment helped to separate me from cheap advice so frequently available in the media. Russell Collins, OAM #mentalrehearsal #communicationtips #CommunicationSkills #communicationiskey #communicationmastery #communicationskillstraining #buildrelationships #russellcollins #rics #riskinsurance #lifeinsurance #lifeinsurancematters

23.01.2022 I mentioned prior that communication is the key in everything that we do as Financial Advisers. But even the most eloquent Advisers need time to get ready. Every prospect is different, making the language they speak and understand also different. This short video, my friends, is the beginning of a series of videos highlighting the importance of preparation. #skillsthatsucceed #businesscommunication #communicationmatters #communicationisthekey #communicationsuccess #communicationskills #connection #conversations #softskills #careerdevelopment #financialadviser #riskinsurance #insurance #russellcollins #rics

20.01.2022 Exchanging 'I dos' very soon? Insider spoke to family and divorce lawyer, Kimberly A. Cook, principal mediator at Dovetail Conflict Resolution, and Michael Duffy, managing director at The Merrill Center for Family Wealth, about the questions you should be asking each other about life insurance before tying the knot. #lifeinsurance #weddingplanning #gettingmarried2021 #riskinsurance #skillsthatsucceed #russellcollins #RICS

20.01.2022 Every person who earns more than necessary for their own self -maintenance has a monetary value to those who are dependent upon them. In life insurance terms this relates to the capitalised value of that part of the earnings of the individual devoted to the support of those family dependents. #MondayMusings #thoughtoftheday #insurancequotes #lifeinsurance #russellcollins #skillsthatsucceed

19.01.2022 From Dr Michelle Blanchard: Experiencing a mental health issue in itself doesn't necessarily make someone more of a liability from an insurance perspective. People who engage in ongoing care and support for their mental wellbeing can actually be a protective factor for needing more intensive mental health treatment later on.... We hope some of the changes the insurance companies have made since the [Financial Services] Royal Commission will make it easier for people to receive the cover they need, or to make a claim if they need to. #lifeinsurance #healthinsurance #mentallhealth #mentalwellbeing #skillsthatsucceed #russellcollins

15.01.2022 Thank you! I hope that many others who have bought my book, e-book, or audiobook found it equally beneficial not only for them but also for their clients. If you wish to read more about Skills That Succeed, please head to www.rics.com.au/book. :) #testimonials #bookreview #skillsthatsucceed #lifeinsurance #CommunicationSkills #communicationiseverything #CommunicationIsTheKey #insuranceadvisor #russellcollins

12.01.2022 Happy Mother’s Day! Here’s to the mothers, the stepmothers, the not-yet mothers, and the should-be mothers. Enjoy your day! #mothersday2021 #mothersday #mother #motherslove #russellcollins #rics

10.01.2022 The questions found in templated fact-finders are not meant to be mechanically read. They are meant to be reframed so that you will know your prospect a lot better and have a fruitful discussion that highlights your prospect’s pressing needs and how insurance can help provide a solution to that need. The question is: how do you reframe these questions? The answer goes back to effective communication. Watch this video. #skillsthatsucceed #businesscommunication #communicationmatters #communicationisthekey #communicationsuccess #communicationskills #connection #conversations #softskills #careerdevelopment #financialadviser #riskinsurance #insurance #russellcollins #rics

08.01.2022 If you want to make positive first impression, remember this: product knowledge is standard knowledge. It is the even ground at which Financial Advisers operate. To tilt the scales to your favour, you need more than product knowledge. You need people knowledge. And for people knowledge to be effective, you must know how to effectively communicate as well. #underinsurance #skillsthatsucceed #businesscommunication #communicationmatters #communicationisthekey #communicationsuccess #communicationskills #connection #conversations #softskills #careerdevelopment #financialadviser #riskinsurance #insurance #russellcollins #rics

02.01.2022 May joy, peace, and success follow you everywhere you go and whatever you do. Have a wonderful new year with your family and friends! #happynewyear #welcome2021 #RICS #russellcollins

01.01.2022 Templated fact-finding documents mitigate against Financial Advisers separating themselves from their competition. In most cases, they take away the need to separately prepare for each initial meeting which will differentiate themselves from such competition from the outset. They should treat each initial meeting as a job interview they’re being interviewed for the position of trusted adviser, and prepare accordingly. Carefully preparing appropriate questions to ask each ...separate individual enables the adviser to think in advance of what to say when conducting the meeting. That familiarity of mental rehearsing enables the adviser to turn each initial meeting from a Q & A-type meeting, into a relationship-development meeting. #MondayMusings #FactFinder #financialadviser #CommunicationIsTheKey #communicationmastery #communicationskills #riskinsurance #lifeinsurance #skillsthatsucceed #russellcollins #RICS