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RMS Cloud

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05.05.2022 Big thanks from the RMS Cloud team from everyone who connected with us at Arabian Travel Market - so wonderful to witness the global reboot of travel and tourism. #rmscloud #hospitalitytechnology #ATMDubai #TT0959

26.04.2022 The RMS Cloud team have delivered an amazing Arabian Travel Market - so many great connections made! We are excited to deliver the future of international hospitality tech. #rmscloud #hospitalitytechnology #ATMDubai #TT0959

22.04.2022 Excited to connect with our many friends at ATMdubai. Sabre Corporation, Ascott Park Place Dubai, CapitaLand, Discover ASR, OTA Insight, RateGain, Amadeus, DAMAC Properties. Exceptional displays and thought-leadership from the best in global hospitality. #RMSCloud #hospitalitytechnology #standTT0959

16.04.2022 [EMEA] What a fantastic start to Arabian Travel Market that's a wrap for day 1! Join us at stand TT0959 tomorrow for more! #ATMDubai #RMSCloud

31.03.2022 [EMEA] Attendees enjoying ATM DUBAI day one today, visit us at stand TT0959 to learn about our innovative hospitality technology solutions and discover how RMS can revolutionise your business. #rmscloud #ATMdubai #Traveltecharena #hospitalitytechnology

23.03.2022 Over the next coming week leading up to Arabian Travel Market we’re introducing the team that you’ll be meeting at stand TT0959! Zen Valli, Managing Director EMEA, will be there #ATMDubai #Iamgoingtoatm

24.01.2022 We're thrilled to welcome Caravan Park Escapes to the RMS family! Earlier this week, we caught up with Operations Manager, Nick Braun, who is excited to get started with the system and increase business efficiency on a group level. With 11 parks located across Australia, they'll be making full use of our Enterprise solution. We look forward to working with them and helping their parks succeed

24.01.2022 This week's Tuesday Testimonial is from Lindsay DuBois at Sunland RV Parks! We are so excited to continue provide your parks and campgrounds with quality support and services. We pride ourselves in our customers' success and are thrilled to hear your positive feedback! Do you have a success story you want to share with us? Email [email protected] to get your property featured in an upcoming Tuesday Testimonial!

22.01.2022 Cue the fanfare, we've won an award We're excited to announce that we've received a 2020 Tech Cares Award from TrustRadius for going above and beyond to support our clients in 2020 and during the COVID-19 pandemic. In true awards style, we'd like to thank our co-workers for being the driving force behind the scenes, responding to client queries, offering hardship relief and developing some new functionality that put us ahead of the game when it came to properties re...opening. We also want to thank our wonderful clients for being a part of the RMS family and standing by us in the midst of a global pandemic. We couldn't have done it without you Check out the full story on our blog: https://www.rmscloud.com//rms-cloud-receives-a-2020-tech-c See more

22.01.2022 For week three of Safety Security Month, we'll be sharing just some of the ways RMS can help to protect your database. Data security has always been one of our biggest priorities - two years ago, we became the first PMS to achieve FedRAMP certification, which endorses our military-grade security protocols and measures. Read all about it here: https://www.rmscloud.com/news/marinecorps

20.01.2022 Register for VicParks' Mini Conference which is happening tomorrow!

18.01.2022 Welcome to week two of our Safety Security Month where we're focusing on steps you can take to protect your online database. Today we're talking about two-factor authentication. Here's what you need to know: Two-factor is an industry-standard security measure ... It helps to verify your identity at the login stage using an app on your mobile This extra step makes it much harder for unauthorised users to gain access to your account Even if an outsider obtained your password, they wouldn’t be able to log in without this extra proof of identity Enabling two-factor authentication adds an extra layer of security and helps protect your sensitive and confidential data. Check out the second blog post in our safety series for more tips on how to improve your online security: https://www.rmscloud.com//6-ways-to-protect-your-business- See more

17.01.2022 Exclusive offer for all RMS clients We’ve partnered with Bookmebob.com to celebrate their full integration with Facebook Messenger. Any RMS client that signs up in September will receive a free Facebook integration setup, valued at $200 per month. Book Me Bob is the only AI chatbot in the world that has its own booking engine within the Facebook messenger environment. Take advantage of this special offer throughout September.... Hear from Tracey over at King Reef Resort to find out how the chatbot is helping with the running of her business: https://www.youtube.com/watch?v=OfaQ4IkxoKw See more

17.01.2022 Does your property management system Offer round-the-clock global hosting compliance and reliability? Receive regular penetration testing by an independent security assessor? Run off the cloud?... At RMS, security is one of our top priorities - find out more about how we can help your property thrive: https://salesportal.rmscloud.com/ See more

17.01.2022 Cybersecurity fact: One of the most common ways for attackers to gain entry to your system is through obtaining usernames and passwords. In our Q&A session, Jon Inns from Threat Status explained how cybercriminals access these private credentials. Phishing is a common one, (which we’ve covered in previous posts). The other is data leaks:... Millions of credentials are leaked every month through attacks against applications we use every day. In July 2020 alone, Threat Status discovered over half a billion leaked user credentials from third-party data breaches. Check out our Q&A blog post for Jon’s full response: https://www.rmscloud.com//5-tips-on-pms-security-for-prope See more

17.01.2022 What are the biggest cyber threats to businesses in the accommodation industry? For week four of RMS’ Safety Security Month, we conducted a Q&A with cybersecurity expert, Jon Inns, from Threat Status. Some of the most common breaches Jon says to be aware of include:... Malware injected onto outdated/under-maintained POS systems Invoice fraud which revolves around confidence trickery Ransomware with attackers crippling systems and demanding money for recovery While the end game remains the same for criminals, which is to make money from their endeavours, they have now identified quicker, easier and more effective ways to convert cyber-attacks against accommodation providers into cash. Read the full Q&A on our blog: https://www.rmscloud.com//5-tips-on-pms-security-for-prope See more

15.01.2022 Check out our refreshed availability chart, going live at the end of the month! Our new UI update means the availability chart looks a little different, but if you watched our new booking chart walk-through video yesterday, you'll see they share a lot of similarities. We've made these enhancements to make both charts consistent and easier to use. We'd love to hear your thoughts: https://www.youtube.com/watch?v=gNpiawHZSo4

14.01.2022 Look out for our new and improved rate manager in RMS In less than ONE WEEK, RMS clients will have full access to our live release updates, including the refreshed rate manager (or tariff manager) which has a dynamic new look and feel What’s new?... Fresh icons for a clutter-free workspace Similar layout to the booking and availability charts for a consistent flow when moving between screens Ability to view over a longer period of time (up to 56 days ahead) Check out the changes in this short rate manager walk-through video: https://youtu.be/HEnfF0vjaXo See more

13.01.2022 Last week, we caught up with Nick Braun, the Operations Manager for Caravan Park Escapes about why they switched their 11 parks over to RMS. Hear what attracted Nick to RMS and find out which features he's excited to start implementing: https://www.rmscloud.com//success-sto/caravan-park-escapes

12.01.2022 September is Safety Security Month at RMS Cloud where we’ll be sharing important information to help you keep your professional database safe and secure. Cybersecurity specialist, Jon Inns, from Threat Status will also be sharing his expert opinion throughout the month. This week, we’re focusing on the importance of cybersecurity for your business, in particular phishing attacks.... Here’s a quick overview of what phishing is: Phishing scams are fraudulent emails or texts that appear real, often sent from familiar organisations They mimic the company’s branding/phrasing and trick users into opening a link or attachment which then gives them access to your database Spear-phishing emails are more sophisticated, sent to targeted individuals with their tracks well covered To spot a phishing email, check the domain, review the content carefully and don't click on any suspicious links Stay tuned for more phishing facts later this week. See more

11.01.2022 Happy Tuesday Testimonial from Josh Randall at Mountain Glen RV Park & Campground in North America. We are so glad you switched to RMS and that we are able to help save you both time and money. We strive to provide our customers the ability to automate processes to provide your guests with a more enhanced guest experience - mission accomplished! #RMSCloud #clientfeedback #propertymanagementsoftware

10.01.2022 We dedicated the month of September to the importance of cybersecurity for your business. We covered a range of topics in our four-part security series, which you can find on our blog: https://www.rmscloud.com/blog Online security is crucial these days, with cyberattacks happening globally and infiltrating weak databases. It's something we’ll be continuing to educate ourselves and our clients on to prevent unauthorised users from gaining access. Next month, we’ll be focusing on how you can increase direct bookings, boost your reach and maintain guest and staff safety

09.01.2022 How strong is your password management? Weak credentials could be all it takes for cybercriminals to gain access to your database. Strengthen your password by considering things like: Length (between 8 and 14 characters - the longer, the better)... Unpredictability Using a mix of uppercase and lowercase letters, symbols and numbers RMS clients can set up advanced user passwords as a further line of defence against hack attacks: https://helpcentre.rmscloud.com/us/advanced-user-passwords Read our recent blog post that includes advice from our cybersecurity expert Jon Inns from Threat Status for more ways to protect your business online: https://www.rmscloud.com//6-ways-to-protect-your-business- See more

08.01.2022 Did you know? As well as offering two-factor authentication, we also offer SAML Single Sign-on (SSO) which allows trusted users to access their business database using secure tokens, eliminating the need for credentials. Users that enable SSO don’t need to set up two-factor as they already have an additional layer of security in place when accessing their database. We take your data protection seriously. Find out more about SSO for RMS users: https://helpcentre.rmscloud.com/saml-sso

07.01.2022 The first blog in our security series covers cyberattacks, predominantly targeted phishing campaigns. Here are some powerful phishing facts: Hackers around the world attack databases on average every 39 seconds (University of Maryland)... Cybercriminals target anyone, from small businesses to global chains Hospitality businesses are prime targets for identity theft Phishing campaigns can increase during a crisis, such as the global pandemic Read our full article to learn more about phishing: https://www.rmscloud.com//4-things-you-need-to-know-about- See more

07.01.2022 An insightful article from Zen Valli, our Senior VP of Sales & Marketing in the UK/EU which was featured as part of Hospitality Net's 'Visioning a Post-COVID Era' series. "If COVID has taught us anything in the industry, it's that adopting the latest trend or hype to stay ahead of the game is fantastic for guests and brands, but it's only through implementing the right technology infrastructure that you will reap the success." Read the full article here: https://www.hospitalitynet.org/opinion/4100163.html

07.01.2022 How much do you know about cyber attacks? People in IT security often talk about defence-in-depth, meaning there are many ways to fall victim to attack and therefore you need multiple layers to defend your database. Security expert, Jon Inns from Threat Status covers this topic in our latest blog post. Here are some key points: Cybercriminals pick on the weak - if your database is not protected, you have a much higher chance of becoming a target... It takes minimal effort for a criminal to identify and attack a vulnerable company, so it doesn’t matter if you think you’re too big or too small to be worth the trouble Most cyber attacks are not highly sophisticated - many use simple but effective tricks, so you need to focus on taking the relevant steps to avoid falling into the weakest bracket That’s a wrap for week four of Safety Security Month. Stay tuned for next week where we’ll be sharing a downloadable checklist that you and your staff can use to keep your systems as protected as possible See more

07.01.2022 How much do you know about password managers? When it comes to choosing a password, many of us automatically pick a word or phrase that we’ll remember. Although this password is convenient, it may jeopardise your database security. Long and complicated passwords are hard to remember, which is where a password manager comes in. Systems like LastPass can:... Generate complex passwords and securely store them Help you manage passwords for multiple applications Help protect your accounts from cyber attacks Find more cyber-safety tips and tricks on our blog: https://www.rmscloud.com//6-ways-to-protect-your-business-

05.01.2022 Exciting news: RMS has been recognized as an industry leader on the Hospitality Property Management Software Top 20 report by @Capterra! We're honored to have received this mention and look forward to continue improving and enhancing our system. https://zcu.io/wq7l To learn more about our recognition, read our full press release here: https://zcu.io/4PcZ

04.01.2022 Get ready to welcome our new setup screens! In our upcoming release, we’ll be revealing our refreshed setup screens that have been given a new look and feel for a better user experience. Some highlights include:... Universally recognised icons have replaced text buttons, reducing on-screen clutter Logical screen layout for a more organised workflow Extra on-screen tooltips to enhance your RMS experience Find out more in our dedicated setup screens video: https://www.youtube.com/watch?v=vyihX1p3n7c See more

04.01.2022 The festive season looks a little different this year, so we've done a bit of research and found some creative ways for properties to still pull off an end-of-year/Christmas party: Offer an off-site alternative by hosting hybrid events Rethink your restaurant space to align with social distancing Offer meal deliveries for those taking part in virtual celebrations... Boost revenue by hosting an online cooking or cocktail class There are plenty of functions in your PMS to help you organise and manage COVID-safe events, including email marketing, your internet booking engine and your POS system. Find out how by reading the full article on our blog: http://rmscloud.com//what-will-an-end-of-year-celebration- See more

03.01.2022 Free cybersecurity checklist To wrap up our Safety Security Month, we’ve designed this printable checklist so that you and your staff can make sure you’re ticking the boxes to protect your database. Download the checklist for free: https://www.rmscloud.com//8-of-the-best-cybersecurity-tips