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25.01.2022 Did you remember to clear all personal information from your phone the last time you sold or upgraded? Tips like this one and more are listed in this comprehensive fact sheet from the Australian Bankers' Association.



23.01.2022 Another great testimonial from George, who also won the recent Testimonial Contest "My wife Linda was asked to travel for work on short notice to Hong Kong. Normally Linda is meticulous and plans ahead as to what she will pack with her and would travel with just the necessary documents to get her around in her travels. However, given the short notice Linda took the complete contents of her wallet with her on her trip. Upon arrival in Hong Kong and before she arrived at her h...otel, she realised her wallet had gone missing. She reported this to the local police and proceeded to the hotel she was booked into despite not having any form of payment. After alerting me I contacted Secure Sentinel and all the cards we had registered were cancelled and replacement requests were placed. The Customer Service Representative was sympathetic, knowledgable, compassionate and helpful. No unauthorised charges were recorded on any of the cards. Linda was so grateful and relieved that despite losing all her cards there was no further insult added to injury. Thank goodness for Secure Sentinel." #identityprotection #fraudprevention #travel

21.01.2022 This woman had a horrific experience after her mail was stolen. Don't let identity fraud happen to you! Our identity Watch service is there to help you and will alert you if your personal information if found to be compromised online.

21.01.2022 Secure Sentinel member Laurie submitted a winning story about her experience placing a loss report. "I travel a lot for my job.I average three days out of every five overseas or, if I’m lucky, somewhere in Australia. I have a routine for travelling to make sure I don’t leave things in planes, airports or hotels. When that routine is interrupted I know to be extra careful about checking that I have everything with me. Twice in the last year Secure Sentinel has saved me grief.... I recently left my wallet stuffed full of credit cards when passing through Sydney where I had coffee with my daughter. The next person to sit at the table where I had been sitting found my wallet and rang the Secure Sentinel emergency number. Shortly afterwards I received a very welcome call from Secure Sentinel telling me the wallet had been found. They made an arrangement for it to be picked up by my daughter who posted it back. On another occasion, an evening about a year ago, I left my laptop in the seat pocket of a Silk Air flight from Hanoi to Singapore when rushing to connect to a flight to Australia. On arriving home I immediately rang Silk Air who identified my laptop from amongst several others by the Secure Sentinel label and said they would have rung the company to tell them of the find. As it was, Silk Air put my laptop on a Singapore Airlines flight to Melbourne then Virgin Australia brought it to Hobart where I live and I had it back within 36 hours. The Secure Sentinel business model is fantastic, is great value and absolutely essential if you travel. I can’t recommend it highly enough!"



21.01.2022 Facebook recently unveiled a "security checkup" feature which will help users prevent security breaches, especially from mobile devices. What do you think of these changes?

19.01.2022 Have you got a smart watch or a fitness tracker? It may be great for understanding exactly how many steps you've walked and calories burnt, but there are also security concerns to consider. This article outlines security issues surrounding the Apple Watch

18.01.2022 Congratulations to the 3 lucky winners of the Secure Sentinel Testimonial Campaign! George Deep Laurie Bonney Tim & Gail Williams... Each winner will receive a $100 Visa gift card for sharing their experience of how Secure Sentinel helped them when they recently reported loss or theft of their registered items. Keep an eye on the Secure Sentinel facebook page as we publish their experiences over the coming weeks!



18.01.2022 iDcare - an AU & NZ national identity theft support centre received over 6,500 calls in its first 6 months!

17.01.2022 Wishing all our Australian members an enjoyable and safe long weekend.

17.01.2022 It's good news for those who don't want to be contacted by telemarketers during dinner time: phone numbers on the Do Not Call Register are now permanent.

15.01.2022 A great testimonial from Gail and Tim, who were winners of our recent Testimonial Contest. "My husband had spent a few weeks working with his father in Alice Springs and they were flying home the next morning, when the cabin at the motel they were staying at was broken into, while they were sleeping in the room, and both their wallets and my husband’s phone were stolen. It wasn’t until they were packing up the next morning they realised what had happened. They were both ve...ry lucky only their wallets were stolen as it could have been very nasty. Tim rang me and I rang Secure Sentinel straight away. They were very helpful and had his credit cards cancelled within the hour, which was a huge relief. The police were called but apart from finding some footprints outside they couldn’t do very much. The motel were very understanding and gave them $100 to tide them over for the flight home.. Thanks again to Secure Sentinel who made life easier in what is a trying time."

14.01.2022 BREAKING NEWS: Telstra owned subsidiary Pacnet was hit by a major data breach. Luckily this doesn't affect Australian customers, but next time we might not be so lucky. Remember to update your registered items so you are alerted if any of your personal information is compromised online.



14.01.2022 Keep an eye on your email inbox for our Winter edition of Passages. There'll be great information about choosing hard to crack #passwords, securing your #smartphones and some interesting facts from the loss reports we assisted with last year!

13.01.2022 Remember to regularly apply security updates to your browsers, and other software to remain protected!

12.01.2022 Sometimes it might just be too good to be true: An ACCC report tells how Australian victims of dating and romance scams lost $27.9 million in 2014! Always think twice before someone asks you for money online.

11.01.2022 We hope you're doing something fun this weekend! Before you share your plans on facebook, think twice about who can see your posts and what information might put your identity or personal security at risk.

10.01.2022 Have you ever got a message from a stranger on Facebook? Now facbeook will share biographical information about that person such as their current city and job title. This feature doesn't breach privacy settings, as the information is already publically available or already visible to you on facebook, but may leave some users a bit uncomfortable. What do you think?

08.01.2022 "Consumer advocate Bob Sullivan recently warned that hackers are actively targeting Starbucks Card accounts in order to gain access to linked credit cards." Remember to sign up for Identity Watch so you will be alerted if your personal information is sold for use in large scale identity theft attacks.

07.01.2022 BREAKING NEWS: Woolowrths leaks $1.3m worth of vouchers and customer personal details in Groupon email.

03.01.2022 Make sure you aren't victim of a scam call from someone pretenting to work of the ATO or other government agencies.

02.01.2022 You might want to think twice before selling or giving away your old smartphone

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