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Smart Tech Resolutions

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22.01.2022 Who needs their coffee??

22.01.2022 10 out of 10 PC doctors recommend Smart Tech Resolutions to help protect against viruses

20.01.2022 REMOTE ACCESS SCAMS Scammers usually call pretending to be from a large telecommunications or IT business, and convince you there is a ‘problem’ with your computer or internet, and that you need to buy software to fix it. They may claim your device has a ‘virus’ or that you have been ‘hacked’, or they may pretend to need your help catching a scammer. They’ll request remote access to your computer to find out what the problem is or convince you to buy unnecessary software whic...h they’ll offer to install remotely. The scammer will ask you to download a program to enable them to access your computer and everything on it. If you give them remote access they can install malware and steal your personal information and documents, change your passwords, track what you’re doing online, and restrict your access to the system. Remember, you can still receive scam calls even if you have a private number or are listed on the Australian Government’s Do not call register. Scammers can obtain your number fraudulently.

20.01.2022 This joke may not make sense for much longer with the way Edge browser is going!

17.01.2022 SOCIAL MEDIA These days people of all ages are online and using social media, and social media can be a great way to stay connected with people and businesses. It can also be a hunting ground for scammers, which is why it’s really important that you stay aware of how much personal information you reveal on your social media accounts. Scammers troll social media accounts and information that you post or share such as your name, date of birth, location, names of pets, interes...ts and hobbies, etc. can be used in harmful ways. Scammers can learn a lot about you from status updates, polls and quizzes, photos and videos, and use this information to guess your account passwords or target you with other scams.

17.01.2022 If it's one of those days, let us know and we'll make sure you can press F1 to continue

16.01.2022 The team at Smart Tech Resolutions have made a donation to help Esther 'Step Up' to Breast Cancer. Please join us and make a donation today! https://fundraise.nbcf.org.au/fundraisers/estherronday

14.01.2022 This guy hasn't got Airpods yet!

13.01.2022 Whats under the question mark? Take your guesses and stay tuned later tonight!

11.01.2022 RIP Bill English. The computer mouse has become one of the most important pieces of technology in the world.

11.01.2022 Up-to-date software is one of the 3 important IT security needs for your business. Vulnerabilities are being discovered every day and hackers use automated tools to scan the entire Internet for networks to infiltrate. Software vendors scramble to fix any issues and push them out ASAP. Contact Smart Tech Resolutions and let us help you keep your business software up to date to reduce the risk of your network being compromised.

11.01.2022 Next week is Scam Awareness Week! Each day we will be posting about different topics and hope that you can learn something!

11.01.2022 Sometimes you need to focus on the positives

11.01.2022 Don't be like this guy, be the kind of person that keeps their machine updated

09.01.2022 BUSINESS EMAIL COMPROMISE SCAMS Scammers target businesses by posing as a regular supplier or colleague, and claim their bank details have changed to redirect payments or wages to another account. There are three primary types of business email compromise scams reported to Scamwatch:... The scammer hacks or gains access to a businesses’ email account and intercepts a legitimate invoice. The scammerchanges the bank details on the invoice to divert the payment to their own account, before sending it to the intended recipient. The recipient pays the invoice and doesn’t realise anything is wrong until the legitimate business follows up on the overdue payment. The scammer impersonates a CEO or manager of a business and fabricates reasons to ask for money via unusual methods such as gift cards, wire transfers or electronic currency such as Bitcoin. For example they may say that they need to purchase gift cards as a surprise for staff member, and the victim is told to keep the purchase a secret so as not to ruin the surprise. The scammer impersonates a staff member and contacts payroll to request a change in bank account details for their pay, diverting the person’s income to the scammer’s bank account.

09.01.2022 HACKING AND MALWARE Scammers trick you into installing malware on your device, allowing them to access or hack into your computer, mobile device or network. Once they have hacked your device they can access your personal information, change your passwords, track what you’re doing online, and restrict your access to your system. Once they have your information scammers can commit identity crime.

09.01.2022 DATING AND ROMANCE SCAMS Of all the scam types, dating and romance is arguably the most deceptive as the imposter usually forms a close bond with their victim, playing their emotions and gaining their trust, before taking their money and leaving them heartbroken. The scammer’s tactics often unfold over a period of time, during which they trick you into revealing a lot of personal information about yourself, leaving you vulnerable to becoming a victim to identity crime.... A dating and romance scam typically starts with a stranger striking up a conversation with you online, whether it be on a dating platform, social media or even an online gamesuch as scrabble. After developing a connection with you, they will tell you an elaborate story usually along the following themes: They live or work overseas, often in the military, on oil rigs, as doctors or medical staff, or in business or trade. They profess love or strong feeling towards you early in the relationship. Eventually, due some unforeseen and elaborate story they will ask you for money, and along the way they’ll extract personal information about you. They will often claim to be financially well-off, with a large amount of money either incoming soon or temporarily inaccessible due to circumstances beyond their control. In some cases they lure you into a fake investment ‘opportunity’, in effect becoming an investment scam where you lose money and disclose personal and financial information under the guise of the ‘investment’. In the course of scam, you may reveal your name, date of birth, address, background, passwords or clues to passwords, financial and banking information, and sometimes copies of your identity documents.

06.01.2022 ONLINE SHOPPING AND CLASSIFIEDS SCAMS Scammers set up fake websites or falsely advertise products on a genuine retailer website or on social media. Many fraudulent sellers offer luxury items such as popular brands of clothing, jewellery and electronics at very low prices. Sometimes you will receive the item you paid for but they will be fake, other times you will receive nothing at all.... In 2018, over a third of Australian households shopped online.3 In 2020,cities across Australia went into lockdown during the COVID-19 pandemic, driving many people to shop online. These scams are not limited to online retailers, scammers often set up fake ads on classified websites and trick you into thinking you’re dealing with a legitimate contact. Scammers also pretend to be genuine buyers, so it’s just as important to be careful when selling on classifieds. While shopping or selling online has its benefits, it’s important to take practical steps to keep your personal information safe.

06.01.2022 PHISHING Scammers try to ‘phish’ for your personal and financial information by impersonating government, businesses or even your friends. Scammers may pretend to have an existing commercial or personal relationship with you or pretend to be the government. It’s important to stop and determine that a contact is who they claim to be.... Phishing scams can occur in the form of text messages, emails, on the internet and via cold-call. Electronic phishing scams can contain malicious links and attachments designed to steal your personal and financial information. Phishing scams are the most common scam reported to Scamwatch, and many people will come across phishing scams in their everyday lives. Physical restrictions caused by the COVID-19 (coronavirus) pandemic resulted in a mass shift towards working, socialising and operating in the digital environment. With more people seeking information and accessing services online, scammers used the spread of COVID-19 to take advantage of people in a variety of phishing scams.

04.01.2022 Did you guess correctly? We've launched our new branding and website and wanted our Facebook followers to be the first to know! Follow the link to learn more about what we do here at Smart Tech Resolutions! https://smarttechres.com.au

04.01.2022 Smart Tech Resolutions offer personalised service with special reseller prices, Cloudcare only available through resellers. Someone to call on for support and best of all, no hold music!

04.01.2022 COVID-19 has created a lot of chaos for all of us, and bad actors are taking advantage of that fear and uncertainty through scam emails. Do your staff have adequate training on how to identify scams? Does your email provider block spam email sufficiently? Contact us and we can help you figure these things out. https://www.scamwatch.gov.au//current-covid-19-coronavirus