SolutionOne in Mornington, Victoria | Business service

SolutionOne

Locality: Mornington, Victoria

Phone: +61 3 5987 1565

Address: 26 Milgate Drive 3931 Mornington, VIC, Australia

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• Business service
• Information technology company

24.01.2022 Recently there has been a large increase in COVID-19 phishing emails. We request you stay vigilant and always be wary of emails from accounts you dont knowespecially those offering free money. Among the scams the Australian Cyber Security Centre (ACSC) has been made aware of is a COVID-19 relief payment email, offering $2,500 in assistance. Recipients are required to download and fill an application form, which contains an embedded macro that downloads malicious software. T...here is also one that looks as though the World Health Organisation (WHO) sent it and has an attached document that runs dangerous software when opened. If you or your employees are concerned about your email security (or think they have clicked on something they shouldnt have), please reach out to one of our experts today and we will do all possible to assist.

24.01.2022 The SolutionOne office will be closed today for the AFL Grand Final Public Holiday. Priority Support will continue as normal so please call the number on your documentation if you need assistance between 8am and 8pm. A few key members of our team wanted to pass on the following message.....GO TIGERS!!!!!

24.01.2022 That work computer you use? It might have been pre-built by Michele, our Junior Systems Engineer. You might even have met him when seeking general help desk support. But who is Michele? As a Junior Systems Engineer hes currently finishing his Certificate IV in Information Technology with Chisholm. Youll never guess what he does when away from the office, though Its loud and requires a lot of dexterity. While we wont say their name, he preforms as a professional drumme...r for a local death metal band! To survive self-isolation, hes been blasting Death, Sepultura and Gojira on his speakers to pass the time while working from home. His strangest previous job? Delivering bagged ice all over the Mornington Peninsula.

23.01.2022 We hope you enjoy Labour Day by resting up with your family and friends. The SolutionOne office will be closed today, Monday 9th March. Our Priority Support Service will be open from 8am to 8pm as normal. Enjoy the day off and we will be back on deck from 9am Tuesday. #seriousnetworksupport #solutionone #morningtonpeninsula

23.01.2022 Hayden might be the next Systems Engineer to help with your internet, network or computer issues. When not helping businesses he enjoys playing Call of Duty with the rest of his team, claiming to carry them. What the others have to say about that, however, remains to be seen He also bench presses 130kg and follows the motto of eat big, get big. Since working from home, hes been blasting music and drinking copious amounts of coffee.

22.01.2022 Welcome to the new look SolutionOne Corporate Dream Team! Our experienced team of Engineers are here to solve your IT problems so you can focus on your business. Reach out today for your free onsite business IT audit.... (Left-Right) Adin, Hayden, Alex P, Alex B, Joel, Bailey, Allan, Max, Michele, Jed, Andrew #SolutionOne #seriousnetworksupport #morningtonpeninsula

22.01.2022 As of Tuesday 14th January 2020 Microsoft have stopped providing support and security updates to any Windows 7 and Server 2008 R2 devices. If you still have Windows 7 or Server 2008 R2 operating systems in your fleet, you need to act now! Please reach out to a member of our team to make sure your business is not at risk. We are here to help on 1300 782 793 #seriousnetworksupport #morningtonpeninsula

21.01.2022 Despite the recent changes to the COVID-19 lockdown status of Metropolitan Melbourne we are still here to support your IT needs and keep your business connected. We utilise multiple platforms to call, video chat, or remotely access your computer to provide you with contact-free technical support during this time. When all remote support options have been exhausted we will still be able to provide onsite technician ensuring all social distancing and hygiene protocols are followed. No matter what working remotely looks like for you, we are here for you so please reach out if you need our help! Our number is 1300 782 793save it for when you need a solution.

21.01.2022 Happy Australia Day! The SolutionOne office will be closed on Monday 27th January. Our Priority Support Service will be open from 8am to 8pm as normal. Enjoy the day off and we will be back on deck from 9am Tuesday. #seriousnetworksupport #solutionone #morningtonpeninsula

21.01.2022 At the end of next week we say see you later to a much loved and valued member of the SolutionOne team. Danielle is heading off on her next adventure.... maternity leave! We wish her all the very best and we cannot wait to meet the next member of the SolutionOne family. We would also like to take this opportunity to introduce you to our next reception guru, Ash. Both have been training hard to ensure a seamless transition and we have all confidence that Ash will take great care of our clients while Danielle takes the time to focus on her growing family. #SolutionOne #seriousnetworksupport #maternityleave #receptionist

21.01.2022 In this challenging time for everyone, SolutionOne is committed to working with our people, customers, suppliers and the relevant authorities to listen, take advice and importantly, take decisive action to help people and businesses through this period. Heres four actionable steps to transition your business into working from home. Step 1. Identify who can work remotely and who is necessary (and safe) to stay in the office under the new Government Stage 1 restrictions. Step... 2. Figure out what technology your team will be using. Step 3. Software and hardware training. Step 4. Test your working from home plan. Read our detailed guide here: createsend.com/t/i-ABE4E1A68FE6E7302540EF23F30FEDED. WANT HELP PREPARING? Email [email protected] or call (03) 5987 1565 for IT support. We can supply software and hardware for employees, train staff, and provide ongoing assistance to your business throughout this crisis.

21.01.2022 Looking good team! Stay tuned for the official release of our 2019 SolutionOne Corporate Team photo Coming Soon! #solutionone #seriousnetworksupport #morningtonpeninsula

20.01.2022 #SolutionOne #seriousnetworksupport #morningtonpeninsula #sophos #firewall #antivirus #interceptX

20.01.2022 Many employees have switched to using personal phones to take calls since leaving the office. If this sounds like your business, youre losing data that could be integrated with your CRM system and analysed to perfect positive customer experiences. If youre interested in a cloud-based solution that remote workers can access anywhere, read on. What we offer allows you to improve caller engagement, track top-performing representatives, as well as analyse recordings of all conversations to figure out how you can spread that success to the rest of the business. To get a better overview of what our cloud telephone system GoToConnect does, watch this webinar replay at a time convenient to you: register.gotowebinar.com/register/5825128346906353421.

20.01.2022 It was a hard decision between lemonade, beer (MP Brewery Bar) and supporting so many hard working, well deserving small local businesses. In the end, we chose Jillian Black-Holzer from Sublime flooring group. We hope your new Lenovo Tiny PC and monitor enables you to work from your office, not your showroom!

20.01.2022 Look what happens when our Corporate Services Manager Allan goes to make himself a coffee! It seems that SolutionOne has taken on a new and very cute employee recently. This dedicated furry friend is keeping Allan company while working from home and is a welcome addition to our team catchups during the day. Do you have photos of your fur baby to share?

19.01.2022 WE ARE HIRING! SolutionOne are currently looking for the next E-Commerce & Digital Platform guru to join our growing team. If you have are excited by the challenge of helping our online business grow and evolve we would love to hear from you. #SolutionOne #Seriousnetworksupport #ecommerce #MorningtonPeinsula https://www.seek.com.au/job/39726504

19.01.2022 We love the Peninsula and when our team get asked to be involved in a special event golf day at Mercure Portsea Golf Club we say YES! An intrepid team of 4 from the SolutionOne team had a fantastic day on the course. Not professional golfers yet but the course was immaculate, the weather beautiful and there were lots of laughs. Thank you for the opportunity!

17.01.2022 The SolutionOne office will be closed on Tuesday for Melbourne Cup Public Holiday. The race may stop a nation but it wont stop us if you have a Priority Support Agreement with SolutionOne. Your on call engineer will be available between 8am and 8pm so please call the number on your documentation if you need assistance.

16.01.2022 If all the documents on your desktop were lost, how would you feel? What if it happened to your server? How would your business run without its customer history or financial records? Ask yourself the following questions and see if youre at risk: - Does my backup work (is it tested and checked daily)?... - Are all my important files actually backed up? - Are my backups offsite? - Do I backup my files in the cloud? If you answered no or I dont know to any of the above questions, you need to make sure your data is secure. Keep at least three total copies of your data, two of which are local but on different mediums (perhaps your PC and external hard drive) and at least one copy offsite. Sounds intimidating? It doesnt have to be. If you dont want to risk losing everything to a malicious attack (or a simple mistake), we can set up and monitor your backups for you. Call our office on 5987 1565 to learn how you can affordably and securely protect yourself and your business today!

15.01.2022 SALE! Refresh your home office for $1,199inc and save over $100! The Lenovo Tiny PC sports an Intel i5 CPU, 8GB RAM, 256GB of SSD storage, THREE YEARS of onsite hardware warranty (delivered by yours truly ), Windows 10 Pro, and, of course, WiFi. It comes with a 23.8 Full HD monitor with both VGA and HDMI ports, which is also covered by three years of warranty.... Call us on 1300 782 793 and upgrade your working from home experience! You might even be able to hand down your previous device to your child, for home learning.

15.01.2022 Our team and Mt Eliza Community Bank Branch were proud to come together to support five students from Mount Eliza Secondary College Official. The generous donation of Telstra wi-fi dongles by the Mount Eliza Bendigo Bank with our technical support will enable these students to continue their remote learning through this trying time.

14.01.2022 After joining our team over a year ago as our Maternity Leave Receptionist, Ash quickly made herself essential. She is a crucial part of enabling us to continue supporting our clients through COVID-19, and has been at the reception desk every single day enabling our technicians to help your business stay connected. Ash is passionate about health, having worked at the Melbourne Marathon before joining our team. Her weekends are spent cooking, reading and before lockdown p...laying netball. We all can’t wait to get back to the office to see her, but for now let’s give her a virtual shout out to say thanks for her hard work at the office while we all get to work from home in our trackies!

14.01.2022 Working from home doesnt need to involve fighting download speed with your family! Many factors can contribute to poor internet connection. A simple trick is to think about how far away your router is if youre connected wirelessly. Next, consider what is physically between you and that very same router! Another factor slowing your connection could be a family member consuming all your precious bandwidth. Its possible to restrict the use of traffic during work hours to prio...ritise your own device, and even control your internet connection from an app on your phone. If you want assistance in solving these problems, call us at 1300 782 793. We can also review your current connection or upgrade your internet to NBN, if its not connected alreadythe surest way to increase your internet speed!

14.01.2022 Another public holiday so quickly! We love Victoria! Our office will be closed on Tuesday 3rd November for the running of the Melbourne Cup . Flemington will look different, but we still recommend dressing up in your finest and enjoying a chicken and champagne breakfast with your family to enjoy the day. We would love you to share photos of your outfits and delicious platters! ... This may be the ‘Race may stops a Nation!’ but it doesn’t stop our Priority Support team, which will be open from 8AM to 8PM as normal. Enjoy the day off and we will be back on deck from 9AM Wednesday!

12.01.2022 We are making technology work for us, let us help make it work for your team too! Our culture is productive and alive despite working from homewere still enjoying our traditional Friday noodles together! Call 5987 1565 or email [email protected] to learn how we can assist your transition to working from home today. Our support hours remain the same during this period.... #seriousnetworksupport #workingfromhome #morningtonpeninsula #solutionone #itsupport #it #microsoftteams

11.01.2022 No one in social isolation. Thats a vital aspect of our work from home plan. With multiple check in points during the day, we do our best to ensure that nobody is feeling the adverse affects of distancing maybe their coffees worse than the offices, they miss the camaraderie of our team, or they have children who dont understand why they cant play with them... Everyone is experiencing challenges with this change in normal life. We might have to keep our distance, but it doesnt mean we have to disconnect. We are a family and more than ever we are checking in on our team to make sure they take the milk crates off their heads! What are your experiences so far from being at home?

09.01.2022 We are here to help business on the Mornington Peninsula keep the lights on while they are not at home. Has your business had to close or switch to remote work due to Stage 4 restrictions? For the next six weeks, completely FREE of charge, our team of network engineers are here to keep an eye on your critical server infrastructure, so youll know if anything goes wrong while away from the office. Together were keeping the lights on, so you can hit the ground running as soon... as this crisis is over: https://www.solution-one.com.au/KeepingTheLightsOn. There is no obligation to continue with us once six weeks have passed. We are doing this to help our community and support local businesses who have been impacted by these restrictions. For our existing customers, if youve been forced to close and your infrastructure is currently being monitored by us, please reach out as well. We are happy to waive this fee for the next six weeks for you too. To remotely monitor your infrastructure, we will install a small agent on your server or backup device. We wont be committing any works or maintenance during this period, but you will be able to rest easier knowing youll receive an email alert if theres a fault. This way, youll have a smoother work from home transition and will be prepared to return to your office as soon as possible. Questions? Leave a comment, reach out via messenger, or call 1300 782 793. We will only operate in accordance with the Victorian Government Stage 4 Restrictions.

09.01.2022 HOT OFF THE PRESS! Claim your free virtual IT audit with our Corporate Services Manager, Allan van Dungen, and snap up all this swag! We will listen to your plans and goals for your business via video conference, then suggest IT services to help you meet them. Youll also learn personalised ways to keep your data secure, as well as tricks that could increase your digital efficiency. Call us now at 1300 782 793 (obligation free) and utilise this lockdown period to improve your IT systems for remote work, or in the office so its upgraded when you return.

08.01.2022 Happy Fathers Day to all the dads in our team. We may be biased but we think that we have some pretty amazing ones in the extended SolutionOne family. Thank you for everything you do, enjoy your day! #SolutionOne #seriousnetworksupport

08.01.2022 Happy Easter! Please stay safe and healthy from the team at SolutionOne. For our Priority Support clients, our priority service will continue as normal between 8am and 8pm over this long weekend.

07.01.2022 FREE Lenovo Tiny PC and 24" Lenovo monitor looking for a good home. The Tiny is an incredibly hard worker, offering an Intel i5 CPU, 8GB RAM, and 256GB SSD storage. If you want to adopt this pair, simply like the SolutionOne page and comment with what youd do with them (sharing is optional). We think theyd be happiest in a small local business, but if you disagree prove us wrong! Our favourite response wins this day next week, so be quick if you dont want to miss the give...away. RULES: You must be an Australian resident older than 18 years to win. The winner will be contacted by private message on Friday the 12th of July and publicly announced once they confirm their prize. If you enter, you will be providing SolutionOne your information, not Facebook. This promotion is in no way sponsored, endorsed, administered by, or associated with Facebook.

07.01.2022 What a lovely surprise it was to receive this plant and thank you card from one of the the students at Mount Eliza Secondary College! We recently teamed up with Mt Eliza Community Bank Branch to provide a number of students with remote wi-fi dongles to assist with their remote learning. We are always keen to help our local community where we can and are so glad that it was able to help them to stay up to date with their studies!

06.01.2022 Business will continue, as will our service to you and your team. Our phones are on and our ability to fix your problems remotely means that we can ensure your company is as productive and as safe as it can be during this time. Currently, onsite support service is continuing when essential to your business and if safe to do so. Yet we ask, where possible, that non-essential installs be discussed further with our staff to consider remote installation possibilities. Our office in Mornington is still open, yet most of our staff are working from home. If it is essential to pop into the office and see us, we ask that you simply call ahead first. Should you need assistance during this period, please call 1300 782 793. We are here to help!

05.01.2022 The SolutionOne family would like to wish you a Merry Christmas and safe and Happy New Year. Our office will be closed from 12 noon on Christmas eve until 9am on Monday 6th January 2020. The Priority Support phone number and service hours will run as normal over this holiday period.

05.01.2022 Bored at home, missing your friends and colleagues? Why not host an online trivia night with your team, like we did!! After the kids had gone to bed we came together to share some drinks and laughter while working through difficult questions from Allan van Dungen and Matthew Gordon. Responses varied from overconfident to surprised, but we had a lot of fun and it was great to reconnect with coworkers; ensuring our culture stays strong and helping take the edge off physical isolation.

04.01.2022 THESE TYPES OF SCAMS HAPPEN DAILY via ecommerce, text messages, phone calls and email. The grandfather of one of our team sold his caravan to an interested party, not realising that person was a scammer. The scammer paid him via PayPal, then sent a fake invoice showing they had overpaid by $2,000. He was then asked to transfer the overpaid money back via Western Union. Being the lovely man that he is, he was happy to do so. After he had left for his local branch, his daug...hter caught wind of the sale and called his grandson, our Corporate Services Manager, Allan. Allan immediately called his grandfather and thankfully they had the transfer cancelled. This is a cautionary tale that anyone can be caught by these scams. As highlighted last week by the Prime Minister (under the advice from the Australian CyberSecurity Centre, link further below) ORGANISATIONS ARE NOW BEING TARGETEDnot just grandparents. Phishing attacks are taking the below forms: - Links to credential harvesting websites. - Emails with links to malicious files, or with the malicious file directly attached. - Links prompting the users to grant office 365 authentication tokens to the scammer. - Use of email tracking services to identify the email opening and lure click-through events. To safeguard yourself from these kinds of attacks, multi-factor authentication should be applied to all internet-accessible remote access services. These include: - Web and cloud-based email (including Office365). - Collaboration platforms. - Virtual private network connections. - Remote desktop services. Call us today at 1300 782 793 for personalised advice as to how you can best protect yourself, from IT experts! Here is the official release from the Australian CyberSecurity Centre: https://www.cyber.gov.au//advisory-2020-008-copy-paste-com.

04.01.2022 We did it Melbourne! Whilst we can now finally head down to our favourite restaurant or pub, we still need to stay safe and wear a mask just like our team are doing

03.01.2022 ONLY 48 HOURS LEFT TO ENTER! Comment with how youd use this Tiny PC and monitor then like our page for your chance to own them!

03.01.2022 Time for the SolutionOne family to grow again! Congratulations to our newest future father to be, Alex Bailey! (affectionately known around the office as Brian due to how many other Alexs and Baileys we have within the company) Alex greeted us all last week with this fantastic news (and some delicious gender reveal cupcakes). Congratulations once again to Alex and his lovely partner Annie, we are all looking forward to meeting your baby girl.

03.01.2022 Need work completed after hours? No worries! We’ll be in and out before you can you even see us , so you can enjoy your weekend and return to the office without a hitch. If you've been wanting to upgrade your IT infrastructure, but haven't found the time, call 1300 782 793 and we'll arrange it outside of your business hours!

02.01.2022 Are you ready for the AFL Grand Final? We sure are! No matter where it's held, it is great to know that Victoria is so well represented! Please keep in mind that our office will be closed today (Friday 23rd October) so the IT Engineers you love can enjoy the day at home with their families or connecting with friends via Zoom. We want everyone to be able to appreciate Australia’s favourite sport, even if it is not an average year. QLD may have the Grand Final this year,... but rest assured Melbourne will be back as the Nation’s Sporting Capital by 2021! Our Priority Support Service will be open from 8AM to 8PM as normal. Enjoy the day off and we will be back on deck from 9AM Monday!

02.01.2022 I’d like to thank all our wonderful clients who attended our Virtual Lunch and Learn with Datto this afternoon. We invited 30 of our local businesses to enjoy a sponsored lunch of their choice while learning how to increase their data's security. The goodie bags they received in the mail beforehand included a Lenovo Wireless Mouse, warm socks, a stubbie holder, a drink bottle, stress balls, a bottle opener, a fidget spinner, and a pre-paid gift card for their lunch. It was a great, informative event and we hope to see you at the next one! If you're interested, let us know in the comments below.