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Swoop

Phone: +61 1300 665 575



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09.05.2022 Not only do we want your connection to be performing at its best, but we also want to provide you optimal safety, online! We will always do our best to educate of spams or potential threats! Shoutout to Peter! ... #swoop



20.04.2022 We're expanding and we need people like you! Swoop has recently opened some exciting new roles across our wider teams and locations! At Swoop, we value a fun and supportive environment, with teamwork essential to thrive! Are you ready to kick-start the next chapter of your career in the telecommunications industry, with the opportunity to grow in your chosen field? Let's chat. ... We've listed some of our current job opportunities below: Project manager: https://www.seek.com.au/job/56945542 Customer service officer: (SA) https://www.seek.com.au/job/56902993 Customer service officer: (WA) https://www.seek.com.au/job/57056564 Field installer/technician: https://www.seek.com.au/job/56699212 We look forward to working with you. #swoop #wearehiring

15.04.2022 Are you using two-factor authentication (2FA) to protect your personal accounts? What is it? 2FA works as a second layer of security when you (or anyone) attempts to access your online accounts. The most common option is to send a unique code to your chosen phone number or email address for you to enter into the site you are trying to access to prove it's really you. Enabling 2FA can really save you from potentially being hacked, locked out of your account, or having your ...identity compromised. If your online accounts ever ask if you'd like to enable 2FA, hit that yes button! #swoop

31.03.2022 The purpose of World Telecommunication and Information Society Day (WTISD) is to help raise awareness of the possibilities that the use of the internet and other information and communication technologies (ICTs) can bring to societies and economies. This year's theme is 'digital technologies for older persons and healthy ageing'. The ageing of the global population will be the defining demographic trend of the 21st centuryyet our societies struggle to see the opportuniti...es that this trend can unfold. Telecommunications and information communication technologies (ICTs) have a role to play in achieving healthier ageing, but also in Helping people build smarter cities Combating age-based discrimination at the workplace Ensuring financial inclusion of older persons, and; Supporting millions of caregivers across the world! At Swoop, we work hard to ensure our employees and customers are connected, educated and supported throughout their journey with us. Throughout the last couple of years we have adapted and accepted technology more than ever. Remote work challenged us as we were separated from our teams, friends and families. Though challenged, we made sure that nobody is left behind, that we are all heard and that everyone has the opportunity to learn and grow within their role. #swoop #WTISD



16.03.2022 Our Business fibre is for those that mean business, those that mean serious business, and everything in between. What is so special about Business fibre internet? If you ever experience an issue, we have guaranteed resolution time options starting at as little as 4 hours. $0 fibre build. Exceptional value with a zero-cost fibre build is available for 97% of Australian business. Exceptional value and monthly savings on all plans. ... Backup when you need it most. You have the option to add on a Fixed Wireless bundle, meaning that if your system goes offline, you have instant backup ready to take over. Capability for the things that matter to your business. Enterprise Ethernet has the ability to support your cloud based backups as well as being able to support your remote working team with symmetrical speed tiers. Fun fact: when your team are working remotely and using cloud software, you require high download and upload speeds as you send work, messages and data to and from each other. We offer symmetrical speed tiers, meaning the same upload and download speeds, with our Business Fibre range - meaning your team are informed on time, every time. Explore the range here: https://www.swoop.com.au/business/fibre/ Or, speak to one of our local experts by calling 1300 224 600 #swoop

23.01.2022 This Grand Final Day public holiday (Friday 23rd October), our Support Team will be there to get you over the line from 12pm-6pm on 1300 66 55 75. Here's to having a ripper Covid-safe Grand Final! #swoopbroadband #support #grandfinalday #richmondfc #geelongfc

22.01.2022 Olivia's Place co-founder Kirsten Finger explains the impact DCSI & Swoop have had on their mission. One part of that mission is supporting Milly - she is a single parent from another country on a visa, with no family and few friends in Australia to offer support. She works weekends to make ends meet, and is concerned about her employment after her baby arrives. Since Medicare isn't available to her, she relies on private health insurance to access the basics of healthcare. ...Her out-of-pocket antenatal and delivery costs alone will total almost $3,000. Olivia's Place are helping her to focus on one step at a time, and are seeking donations to help cover the costs of essential antenatal care for Milly and her baby. We are her village, and we hope you'll join us in giving her our support! To learn more and donate, please visit https://careformilly.raisely.com #ItTakesAVillage #CareForMilly #OliviasPlace #Swoop #DCSI #Internet #LoveLocal See more



21.01.2022 R U OK? Day. It's not just words with Olivia's Place - they are out there caring and helping every day, and they offer genuine assistance to those in need. There are so many amazing organisation out there to offer assistance, so you don't need to do this on your own. Reach out - the support is there.

20.01.2022 Introduce your buddies to us and earn Buddy Credits! If your friend drops your name when they sign up for an eligible service, and sticks with us for 3 months, you’ll get $50 as our thanks for your recommendation. Full details here: https://swoopbroadband.com.au//buddy-credit-program-policy

18.01.2022 No matter when and where your kiddos are back to learning - at home or at school - DCSI & Swoop is the best study buddy! With unlimited data plans available, they won't have any excuse not to get that project done (and maybe a little online gaming afterwards). Learn more at https://dcsi.net.au/acceler8ed #backtoschool #unlimited #data #stayathome

17.01.2022 We know you've worked hard this financial year, and our Australian-based support team will keep working hard for you in 2021. #eofy #unlimited #broadband #internet #lovelocal

17.01.2022 Scammers work extra hard on public holidays, taking advantage of reduced support hours. With two public holidays coming up shortly, be on alert for calls and emails that don’t quite seem right. Reach out if you need confirmation if something is genuine we’re here to help.



17.01.2022 A scam email has been circulated to some of our customers today, falsely advising that your credit card payment has failed. Please do not respond to this email. Delete it, and do not follow the links. If you have done so already, and supplied your credit card details, please contact your bank or financial institution urgently and report this. DCSI will never ask you to click a link and supply passwords or credit card details.

17.01.2022 The metamorphosis is complete, and our site is now fully Swoopified! Like the customer portal, functionality has stayed the same - we’ve just shed our DCSI threads to show off our stylish new Swoop duds #swoop #broadband #facelift #purpleisthenewblack

17.01.2022 This has never been more true than in 2020. #swoopbroadband #workfromhome #staysafe #lovelocal

16.01.2022 Get your virtual sizzle on this Sunday 23rd August to support this wonderful local charity! #lovelocal #swoop #broadband

16.01.2022 Swoop has cranked the speed up and is excited to introduce our two new blindingly fast OptiComm plans - Premium Plus (250Mbps) and Extreme (1000Mbps). You won’t know what hit you. Learn more at dcsi.net.au/opticomm! #swoop #broadband #lightningfast #1000mbps #gigabit #thisgoesto11

14.01.2022 Pakenham, are you ready to turn it up to 11? Acceler8ed Broadband is coming soon! Contact us to log an obligation-free Expression of Interest in a Better Broadband Option. Tell us now at [email protected]

11.01.2022 Our Support Team will be available from 12pm-6pm on 1300 66 55 75 during the Melbourne Cup Day public holiday. #swoopbroadband #support #melbournecup

10.01.2022 Local then, local now! #dcsi #swoop #unlimited #broadband #lovelocal

08.01.2022 Stage 3 and 4 Restrictions haven't put a dent in the efforts of our local support team! We're still here to help keep you connected and safe at home. #stayathome #workfromhome #dcsi #swoop #broadband #lovelocal

07.01.2022 Meet The Team! Shanaye is part of the provisioning arm of Swoop/DCSI, working with the Field Ops team. Describing herself as a "crazy organised human", Shanaye has a laser-focus for outstanding customer service due to her 10 years of experience. She would love to help you get connected to one of our unlimited data plans! #meettheteam #swoop #dcsi #dcsinternet #unlimited #internet #acceler8edbroadband

04.01.2022 Log in and take a gander at our Swoopified customer account management dashboard - all the same functionality, but with a Swoop facelift! Check it out at https://simple.dcsi.net.au #swoop #broadband #purty #facelift

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