The Alternative Board Brisbane Bayside in Manly, Queensland | Business consultant

The Alternative Board Brisbane Bayside

Locality: Manly, Queensland

Address: 132 Mountjoy Terrace, Manly, Queensland 4179 Manly, QLD, Australia

Website: https://thealternativeboard.com.au/the-alternative-board-brisbane-brisbane-bayside-qld

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• Business service
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• Business consultant

24.01.2022 Customer acquisition is very expensive. Many businesses spend most of their marketing dollars on finding new customers instead of nurturing the ones they already have. It is like filling a bucket with a hole in the bottom. Your acquisition has to work harder because your business is losing customers. We asked 9 experts from The Alternative Board to share their tips on how business owners and leaders can improve their customer retention. Read the blog and learn how to keep you...r customers longer. https://buff.ly/2TLFYvE #TABBoards #CustomerService

21.01.2022 Customer service mistakes can be costly because customers who have a negative experience will go elsewhere. Imagine a negative experience multiplied many times over! You can easily see how disastrous these errors can be for your business. So let’s look at some common customer service mistakes and learn how to avoid them in your business. https://buff.ly/3efiZCq #TABBoards #CustomerService

21.01.2022 Does your sales effort produce consistent, repeatable, predictable results? If not, your company suffers from a sales management deficit. Time invested in sales management is the single most valuable investment you can make in your business. You will learn how to: Develop a high-performance sales machine Sustain a pipeline of profitable new sales Maximise the performance of your existing sales team... #tabboards #CustomerService https://bit.ly/3jNGx2C

18.01.2022 Making mistakes is often the most common way people learn. When it comes to customer service, mistakes often lead to lost revenue and referrals. Without satisfied customers no company can remain in business for very long. Here are five such common mistakes that alienate customers and prompt them to take their business elsewhere: https://bit.ly/3eiaLte... #TABBoards, #CustomerService

18.01.2022 No matter where you operate from if you are an entrepreneur, you will find a treasure trove of resources to help your business grow. From innovations, technology, marketing, financing, and human capital to cope with the current pandemic, we’ve got you covered. Read our blogs, download our reports and white papers, and watch our webinars on practically any business topic, and apply it to your business. Check out a wealth of business resources now! https://buff.ly/3oSvhpa #TABBoards #CustomerService

16.01.2022 Many businesses think that a great attitude, good motivation, and hard work are the recipes for great customer service. From my perspective, unless the customer experience is designed into the product or service offering, businesses cannot provide a superior level of customer service. In this webinar, we’ll cover: How the end-to-end customer experience must be designed and that great service needs to be intentional. That no business can be great in all areas of the customer ...experience. Therefore, businesses must be great at those attributes that are most important to their best customers. How businesses need to have a dialogue with their customers in order to design a great experience. Watch the webinar now! https://buff.ly/3egn4Gw #TABBoards

15.01.2022 You cannot afford to not have a customer-focused business. How well do you communicate your value proposition to your customers and potential customers? How do you provide them with a customer experience so they come back and bring their friends along? Do what you do so well that they will want to see it again and bring their friends. - Walt Disney #TABBoards #CustomerService

09.01.2022 Customer service mistakes can be disastrous. Unhappy customers will just take the business elsewhere, without giving you a second chance. However, to err is human, and mistakes are bound to happen, so it is important to make sure you promptly deal with any issues that arise. It is also important to recognise the signs of dissatisfaction early on so you can quickly offer a resolution and rectify the problem. One way to know who your unhappy customers are is to get feedback. Another way is to monitor reviews online. There’s a lot you can learn from these complaints and negative feedback to improve your business. #TABBoards #CustomerService

09.01.2022 Do you know the legal liabilities that may arise when you reopen your business? In this webinar, you will hear from an attorney the potential legal liabilities from reopening your business so you can protect your employees and consumers, avoid public relations nightmares, and steer clear of EEOC, OSHA and other legal violations. Armed with the guidance and information provided in this webinar, you will be able to safely open your doors. Watch the webinar now! https://buff.ly/...3oOFCmc #TABBoards

01.01.2022 When you look at the costs of customer acquisition, you will realise how important it is to retain your current customers. And in the new normal, customer loyalty has taken on a whole new meaning. Today, consumers will easily switch to other brands, so how can you ensure customer satisfaction, retention, and loyalty? Read this blog post for actionable suggestions you can act upon to improve customer retention. ... https://buff.ly/3mJHN8M #TABBoards #CustomerService