The Alternative Board Pittwater in Newport, New South Wales, Australia | Business consultant
The Alternative Board Pittwater
Locality: Newport, New South Wales, Australia
Phone: +61 413 874 034
Address: U12/16 Princes Street 2106 Newport, NSW, Australia
Website: https://thealternativeboard.com.au/the-alternative-board-pittwater-nsw
Likes: 146
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25.01.2022 One trait of a successful salesperson is the ability to provide value to the prospect beyond the sale and build a relationship with the customer. This will help you earn the order, re-order, and the loyalty of your customers. #TABBoards #Sales
24.01.2022 Do you know the legal liabilities that may arise when you reopen your business? In this webinar, you will hear from an attorney the potential legal liabilities from reopening your business so you can protect your employees and consumers, avoid public relations nightmares, and steer clear of EEOC, OSHA and other legal violations. Armed with the guidance and information provided in this webinar, you will be able to safely open your doors. Watch the webinar now! https://buff.ly/...3oOFCmc #TABBoards
24.01.2022 When you look at the costs of customer acquisition, you will realise how important it is to retain your current customers. And in the new normal, customer loyalty has taken on a whole new meaning. Today, consumers will easily switch to other brands, so how can you ensure customer satisfaction, retention, and loyalty? Read this blog post for actionable suggestions you can act upon to improve customer retention. ... https://buff.ly/3mJHN8M #TABBoards #CustomerService
23.01.2022 Does your sales effort produce consistent, repeatable, predictable results? If not, your company suffers from a sales management deficit. Time invested in sales management is the single most valuable investment you can make in your business. You will learn how to: Develop a high-performance sales machine Sustain a pipeline of profitable new sales Maximise the performance of your existing sales team... #tabboards #CustomerService https://bit.ly/3jNGx2C
22.01.2022 This quote by Advertising guru, David Ogilivy has become even more relevant in the digital marketing world. It reminds you to focus on knowing your target audience intimately. Your target audience is smart and knowing where they come from, what they like/ dislike and how they behave will help your brand stay relevant to them. #Marketing
21.01.2022 Customer service mistakes can be costly because customers who have a negative experience will go elsewhere. Imagine a negative experience multiplied many times over! You can easily see how disastrous these errors can be for your business. So let’s look at some common customer service mistakes and learn how to avoid them in your business. https://buff.ly/3efiZCq #TABBoards #CustomerService
18.01.2022 You cannot afford to not have a customer-focused business. How well do you communicate your value proposition to your customers and potential customers? How do you provide them with a customer experience so they come back and bring their friends along? Do what you do so well that they will want to see it again and bring their friends. - Walt Disney #TABBoards #CustomerService
17.01.2022 Ready to take your business to new heights? Join our #webinar on October 27th as our CEO shares Timeless Principles for Changing Times collected from 30 years of TAB experience. Register today: https://buff.ly/2GwzVHF #TABBoards #business
15.01.2022 Customer service mistakes can be disastrous. Unhappy customers will just take the business elsewhere, without giving you a second chance. However, to err is human, and mistakes are bound to happen, so it is important to make sure you promptly deal with any issues that arise. It is also important to recognise the signs of dissatisfaction early on so you can quickly offer a resolution and rectify the problem. One way to know who your unhappy customers are is to get feedback. Another way is to monitor reviews online. There’s a lot you can learn from these complaints and negative feedback to improve your business. #TABBoards #CustomerService
15.01.2022 Customer acquisition is very expensive. Many businesses spend most of their marketing dollars on finding new customers instead of nurturing the ones they already have. It is like filling a bucket with a hole in the bottom. Your acquisition has to work harder because your business is losing customers. We asked 9 experts from The Alternative Board to share their tips on how business owners and leaders can improve their customer retention. Read the blog and learn how to keep you...r customers longer. https://buff.ly/2TLFYvE #TABBoards #CustomerService
14.01.2022 Are your website visitors converting to customers? Now, you may have a website and you may also have content, but if it’s not driving leads and customers, you need to rethink your approach. In this webinar, you will learn how to identify and attract the right audience and how to use proper content organisation on your website to convert those prospects into qualified leads. Watch the webinar for a collaborative discussion on digital marketing strategy. ... https://buff.ly/3jlGviT #TABBoards #Sales
14.01.2022 Do you have an inclusive culture in your company? Employees in inclusive workplaces feel valued for their uniqueness and are therefore more comfortable sharing their ideas authentically. This in turn, results in enhanced loyalty, more engagement, and better outcomes. Read these tips and build an inclusive culture in your company. https://buff.ly/3i3qtK5... #Marketing See more
14.01.2022 What are your business growth strategies post COVID-19? For the past couple of months, most business owners and leaders did everything in their power to survive the pandemic. Now it’s time to turn off survival mode and begin to thrive in our businesses. In this webinar, we will discuss the importance of liquidity and how to effectively utilise it to safeguard your business’s financial health in the future. We will also discuss repositioning your revenue and where it makes th...e most sense in your business. https://buff.ly/2J8xLPY #TABBoards
12.01.2022 The best business strategy is without doubt: Care. This could not be more true especially during the present time. It is relatively easy to lead when time are good. Things are hard right now. However, many brands are stepping up by showing compassion and creativity. How leaders respond to the virus will have long lasting results on employee productivity and loyalty. What are you doing to show that you care during these tough times?... #Marketing See more
11.01.2022 Twitter is a great tool to start building a relationship with your prospects. But it has to be done right. It is critical to establish trust because the goal is to make your prospects more comfortable. Here are some tested tactics for utilising twitter as a prospecting tool. https://buff.ly/3if40Jf #TABBoards #Sales
11.01.2022 No matter where you operate from if you are an entrepreneur, you will find a treasure trove of resources to help your business grow. From innovations, technology, marketing, financing, and human capital to cope with the current pandemic, we’ve got you covered. Read our blogs, download our reports and white papers, and watch our webinars on practically any business topic, and apply it to your business. Check out a wealth of business resources now! https://buff.ly/3oSvhpa #TABBoards #CustomerService
09.01.2022 Many businesses think that a great attitude, good motivation, and hard work are the recipes for great customer service. From my perspective, unless the customer experience is designed into the product or service offering, businesses cannot provide a superior level of customer service. In this webinar, we’ll cover: How the end-to-end customer experience must be designed and that great service needs to be intentional. That no business can be great in all areas of the customer ...experience. Therefore, businesses must be great at those attributes that are most important to their best customers. How businesses need to have a dialogue with their customers in order to design a great experience. Watch the webinar now! https://buff.ly/3egn4Gw #TABBoards
08.01.2022 What are the touch-points in your customer journey? Right from the first interaction to the smallest encounter with your customer, you must make sure every single interaction counts. Customer service must be designed into the entire customer journey so you can delight your customers at every step of the way. Each one of your interactions should add value, solve a problem, and work on building customer satisfaction as well as brand loyalty so you can boost customer retention. #TABBoards #CustomerService
08.01.2022 Salespeople should be a resource for their customers. The better you get to know your customers, the more likely you will be to identify their needs and challenges. This will help you find products and services that help them overcome their unique problems and challenges. #TABBoards #Sales
07.01.2022 Dave Scarola, Chief Experience Officer (CXO) at The Alternative Board, believes that customer service is a design activity. In this webinar, we'll cover how the end-to-end customer experience must be intrinsically designed and how great customer service needs to be intentional. Also, learn how you need to have a dialogue with your customers to design an exceptional customer service experience. Watch this webinar and learn how to design customer service into your product or se...rvice. https://buff.ly/3egn4Gw #TABBoards #CustomerService
06.01.2022 Join us October 27th @ 10AM AEDT for our free #webinar on Timeless Principles for Changing Times. All attendees will receive a free copy of the Timeless Principles eBook after the webinar. Register today to save your spot: https://buff.ly/2GwzVHF #TABBoards #webinar
06.01.2022 Do you want your company to utilise social media to its full potential? Tapping into the Potential of Social Media will help you do just that. Social media has been on a rapid rise, and there's no signs of it slowing down. In fact, it's quite the opposite. It has quickly become a critical part of today's business. In this report, you'll learn: 1. The top 5 benefits of having a social media presence.... 2. How other business owners are spending their time on social media. 3. How to choose the right channel for your business. #Marketing https://buff.ly/2Mbzwec See more
06.01.2022 Have you ever heard the phrase, It’s lonely at the top? Most business owners feel this way because they do not have anyone to share their ideas and strategies. They try business networking, but it doesn’t help them connect as the goal with which most people go to these networking events is quite different. This is where Small business owner peer groups (sometimes called business mastermind groups) are available to discuss problems and build goals as a collective; a busines...s owner advisory board. But, is a business advisory group right for you? Find out by reading 19 Reasons You Need a Business Owner Advisory Board. Download now and share with other business owners in your community: https://buff.ly/2YxcDZc #TABBoards #CustomerService
05.01.2022 The ongoing COVID-19 crisis has socio-economic implications and is forcing business leaders globally to take quick actions to respond to the pandemic and its effects on their businesses. What do you think these companies need to possess so they can quickly and effectively deal with the current crisis? The answer is ‘business agility.’... But how do you make your business agile? Read the full blog post on 3 Ways to Make Your Business Agile. https://buff.ly/2HAF2HN #TABBoards #StrategicPlanning
05.01.2022 TAB has been providing mentorship and business leadership to the small business community for 30 years. Discover critical insights from the CEO of the world’s largest CEO network, Jason Zickerman, in our free #webinar Timeless Principles for Changing Times on October 27th, 10AM AEDT. Register here: https://buff.ly/2GwzVHF #TABBoards #entrepreneur
04.01.2022 Making mistakes is often the most common way people learn. When it comes to customer service, mistakes often lead to lost revenue and referrals. Without satisfied customers no company can remain in business for very long. Here are five such common mistakes that alienate customers and prompt them to take their business elsewhere: https://bit.ly/3eiaLte... #TABBoards, #CustomerService
02.01.2022 Need to increase prices but worried about losing business? Well, it doesn’t have to be that way. A carefully orchestrated rollout, combined with some advanced communications with valued clients, can ease the discomfort some customers will feel when the price of a favorite product or service goes up. Learn how to convince your customers that a price increase is reasonable and necessary.... https://buff.ly/2HLX5dW #TABBoards #Sales
02.01.2022 Does your business need help achieving higher revenue, generating greater customer loyalty, or increasing your customers' average purchases by 10% per visit? This Boss Webinar will help your business generate more revenue. #tabboards #CustomerService https://bit.ly/2HX7xz7
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