The Alternative Board Sydney North Shore | Local service

The Alternative Board Sydney North Shore

Phone: +61 419 995 366

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25.01.2022 Customer service mistakes can be disastrous. Unhappy customers will just take the business elsewhere, without giving you a second chance. However, to err is hum...an, and mistakes are bound to happen, so it is important to make sure you promptly deal with any issues that arise. It is also important to recognise the signs of dissatisfaction early on so you can quickly offer a resolution and rectify the problem. One way to know who your unhappy customers are is to get feedback. Another way is to monitor reviews online. There’s a lot you can learn from these complaints and negative feedback to improve your business. #TABBoards #CustomerService

25.01.2022 Now is not the time to put the brakes on your marketing efforts. In fact, it’s your opportunity to be more strategic than ever. Put yourself in your customers’ shoes, so you can better market to your products and services to your customers. #TABBoards #Marketing

25.01.2022 Yes sometimes hope can be a strategy, I recommend the 100 day challenge and you call me to set up a time to discuss accountability to the bold goals.

24.01.2022 This quote by Advertising guru, David Ogilivy has become even more relevant in the digital marketing world. It reminds you to focus on knowing your target audie...nce intimately. Your target audience is smart and knowing where they come from, what they like/ dislike and how they behave will help your brand stay relevant to them. #Marketing See more

22.01.2022 Too true Sales and cash flow joint number 1

21.01.2022 No matter where you operate from if you are an entrepreneur, you will find a treasure trove of resources to help your business grow. From innovations, technol...ogy, marketing, financing, and human capital to cope with the current pandemic, we’ve got you covered. Read our blogs, download our reports and white papers, and watch our webinars on practically any business topic, and apply it to your business. Check out a wealth of business resources now! https://buff.ly/3oSvhpa #TABBoards #CustomerService

20.01.2022 The best business strategy is without doubt: Care. This could not be more true especially during the present time. It is relatively easy to lead when time are ...good. Things are hard right now. However, many brands are stepping up by showing compassion and creativity. How leaders respond to the virus will have long lasting results on employee productivity and loyalty. What are you doing to show that you care during these tough times? #Marketing

19.01.2022 Ready to take your business to new heights? Join our #webinar on October 27th as our CEO shares Timeless Principles for Changing Times collected from 30 years of TAB experience. Register today: https://buff.ly/34hnZlp #TABBoards #business

18.01.2022 Dave Scarola, Chief Experience Officer (CXO) at The Alternative Board, believes that customer service is a design activity. In this webinar, we'll cover how the... end-to-end customer experience must be intrinsically designed and how great customer service needs to be intentional. Also, learn how you need to have a dialogue with your customers to design an exceptional customer service experience. Watch this webinar and learn how to design customer service into your product or service. https://buff.ly/3egn4Gw #TABBoards #CustomerService

18.01.2022 Does your sales effort produce consistent, repeatable, predictable results? If not, your company suffers from a sales management deficit. Time invested in sal...es management is the single most valuable investment you can make in your business. You will learn how to: Develop a high-performance sales machine Sustain a pipeline of profitable new sales Maximise the performance of your existing sales team #tabboards #CustomerService https://bit.ly/3jNGx2C

17.01.2022 Many businesses think that a great attitude, good motivation, and hard work are the recipes for great customer service. From my perspective, unless the customer... experience is designed into the product or service offering, businesses cannot provide a superior level of customer service. In this webinar, we’ll cover: How the end-to-end customer experience must be designed and that great service needs to be intentional. That no business can be great in all areas of the customer experience. Therefore, businesses must be great at those attributes that are most important to their best customers. How businesses need to have a dialogue with their customers in order to design a great experience. Watch the webinar now! https://buff.ly/3egn4Gw #TABBoards

12.01.2022 Have you ever heard the phrase, It’s lonely at the top? Most business owners feel this way because they do not have anyone to share their ideas and strategies.... They try business networking, but it doesn’t help them connect as the goal with which most people go to these networking events is quite different. This is where Small business owner peer groups (sometimes called business mastermind groups) are available to discuss problems and build goals as a collective; a business owner advisory board. But, is a business advisory group right for you? Find out by reading 19 Reasons You Need a Business Owner Advisory Board. Download now and share with other business owners in your community: https://buff.ly/2YxcDZc #TABBoards #CustomerService

12.01.2022 Need to increase prices but worried about losing business? Well, it doesn’t have to be that way. A carefully orchestrated rollout, combined with some advanced ...communications with valued clients, can ease the discomfort some customers will feel when the price of a favorite product or service goes up. Learn how to convince your customers that a price increase is reasonable and necessary. https://buff.ly/2HLX5dW #TABBoards #Sales

12.01.2022 Making mistakes is often the most common way people learn. When it comes to customer service, mistakes often lead to lost revenue and referrals. Without satisfi...ed customers no company can remain in business for very long. Here are five such common mistakes that alienate customers and prompt them to take their business elsewhere: https://bit.ly/3eiaLte #TABBoards, #CustomerService

09.01.2022 Are your website visitors converting to customers? Now, you may have a website and you may also have content, but if it’s not driving leads and customers, you n...eed to rethink your approach. In this webinar, you will learn how to identify and attract the right audience and how to use proper content organisation on your website to convert those prospects into qualified leads. Watch the webinar for a collaborative discussion on digital marketing strategy. https://buff.ly/3jlGviT #TABBoards #Sales

08.01.2022 Do you want your company to utilise social media to its full potential? Tapping into the Potential of Social Media will help you do just that. Social media has ...been on a rapid rise, and there's no signs of it slowing down. In fact, it's quite the opposite. It has quickly become a critical part of today's business. In this report, you'll learn: 1. The top 5 benefits of having a social media presence. 2. How other business owners are spending their time on social media. 3. How to choose the right channel for your business. #Marketing https://buff.ly/2Mbzwec See more

06.01.2022 Do you have an inclusive culture in your company? Employees in inclusive workplaces feel valued for their uniqueness and are therefore more comfortable sharing ...their ideas authentically. This in turn, results in enhanced loyalty, more engagement, and better outcomes. Read these tips and build an inclusive culture in your company. https://buff.ly/3i3qtK5 #Marketing

05.01.2022 Roman is the man to ask about home renovations, I recommend anyone considering home improvements to book in.

04.01.2022 Join us October 27th @ 9AM AEST for our free #webinar on Timeless Principles for Changing Times. All attendees will receive a free copy of the Timeless Principles eBook after the webinar. Register today to save your spot: https://buff.ly/34hnZlp #TABBoards #webinar

02.01.2022 How do you get more customer reviews? How do you manage your online reviews? A good reputation doesn’t only give you competitive advantage; it also gives you mo...re business opportunities, better employees, a higher overall company value and lower marketing costs. Presented by Jon Hall, Founder and CEO, https://buff.ly/2FDDCHp, in this webinar, you will discover the shift in thinking that's well underway among digital marketers toward reputation-as-a-marketing-channel and how it impacts your business. You'll learn how customer reviews impact businesses, how to see reviews as an asset and not a liability, how to treat customer reviews as a marketing channel and strategies/tactics for review acquisition and amplification. https://buff.ly/2M47sca #TABBoards #Marketing

01.01.2022 Does your business need help achieving higher revenue, generating greater customer loyalty, or increasing your customers' average purchases by 10% per visit? This Boss Webinar will help your business generate more revenue. #tabboards #CustomerService https://bit.ly/2HX7xz7

01.01.2022 When you look at the costs of customer acquisition, you will realise how important it is to retain your current customers. And in the new normal, customer loya...lty has taken on a whole new meaning. Today, consumers will easily switch to other brands, so how can you ensure customer satisfaction, retention, and loyalty? Read this blog post for actionable suggestions you can act upon to improve customer retention. https://buff.ly/3mJHN8M #TABBoards #CustomerService