Tbelle Pty Ltd. in Melbourne, Victoria, Australia | Consultation agency
Tbelle Pty Ltd.
Locality: Melbourne, Victoria, Australia
Phone: +61 1800 332 986
Address: Level 9 440 Collins Street 3000 Melbourne, VIC, Australia
Website: http://tbelle.com.au
Likes: 138
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25.01.2022 Do you know that you, as a business owner, can win or lose clients depending on the quality of your customer service? YES, you read it right. This is why it's not only important to have a working and responsive customer service in place but ensure that your go-to person has a can-do attitude who's willing to help clients and offer solutions to their problems.... #TbelleCareers . . #tbellecorp #SMEs #smallmediumenterprise #business #clientvalue #customerservicesupport #csr
24.01.2022 Have you ever had second thoughts about having an offshore team? Don't worry, that is pretty normal! Delegating offshore tasks may make you feel uneasy. But a good and competent offshore provider can help you get through that. In fact, a really good provider can give you assurance that will lessen your concerns on any of these areas. And knowing that you already are starting to upscale, you might have done your own research. What makes you even startle are your acquired negat...ive ideas like having misconceptions about an offshore team. If you ever had any of these misconceptions before, you'll be surprised how such concepts are mostly just limiting beliefs. NOW is the time to debunk that and let us help you grow your business even more! YOU are on the right page. Let us know your thoughts in the comment section below.
24.01.2022 We've asked some of the team members within our Core Team to tell us a little bit more about their typical day. Here are their interesting answers! Sarah mentioned she loves to start with #coffee, anyone else like her?
24.01.2022 Ever had a bad experience with an offshore freelancer or team member? Based on experience, the five reasons above are the very common reasons why an offshore team is disengaged and unproductive. There are many ways to resolve it but let us summarize it for you intro these three very important things:... Share vision Communicate often Set goals Tell us, how do you usually share your vision with your offshore team?
23.01.2022 As SME owners, the last thing we want is to burn cash that could have been used to grow our business. It's painful to see wasted resources. How do you ensure waste of resources is minimized within your organization? #businessowners #businessstrategy #sme
21.01.2022 Have you noticed any changes in your local team? Do you feel that some of them are losing motivation with their work? A lot of business owners think that every time an employee doesn't look motivated that the problem is always the salary. ... That is not always the case. In fact, most employees feel demotivated when they do things that they are not passionate about. For example, if you have a very systems-driven employee in your office who loves to play around different tools and streamline processes but you ask him to do basic data entry. What do you think will happen? He'll feel uninspired. He'll feel that his skills and experience are not put to good use. Worse it, he'd feel stagnant. This is where having an offshore team who can support your local team comes in. We do a lot of consultations with SME owners who experience the same thing. If you think this is something that resonates in your business, DM us so we can help you out. Let's all help employees do something they love because in turn they become more productive, more inspired and more enthusiastic.
19.01.2022 Oh how time flies! We're turning 6 very soon This year's anniversary celebration is one for the books as we're going to do our very first team party via Zoom! This is a celebration not only of the company's birthday but also of the great people inside the company who, for the past 6 years, have been so amazing not only at what they do at work but also at how much each one has built a culture of fun, collaborative and familial working environment. Cheers to everyone! Can't wait to see you all in our virtual party
19.01.2022 The fast development of our technology and the very interesting time we're in today, would've pushed some of us to innovate and change in regards to how we handle our businesses. We have to be conscious on what's happening around us in order to proactively respond to the changes in our industry and in our market. Take note, we've used the terms "proactive" and "respond".... The combination of both is important to make sure we are not simply reacting to the changes around us. Rather we are mindfully observing and responding. It may take awhile to adjust and be comfortable with the changes (that's normal) but it doesn't mean it's not doable. Remember those days when so many businesses fear to have their team work from home? Business owners fearing their employees would become unproductive and distracted. Today, a company is lucky enough if they can continue to operate with their team working from home, thousands of other businesses out there cannot. May this post remind us all to push our businesses to adapt.. just in time. A concept very popular with six sigma too!
19.01.2022 Now that everyone is working from different places, it is important that you create an avenue for everyone to share what they're up to. This is particularly important for teams whose tasks are very inter-dependent to one another. Periodic team huddles will help everyone understand what's needed from them, what they need to prioritize, etc... Don't depend on your team members to just communicate with each other if they need anything. A lot of things could fall through the ...cracks with instant messaging, which is why video calls are important. How often do you do your team huddle?
19.01.2022 How's your business performing in reference to these profit margins? Are you getting more? Or less? If your answer is that you're getting less but you want to get more, here are a few things you can do to help you save on your operating expense and increase your profit margin:... Review your monthly recurring expense and get rid of anything unnecessary. Avail of discounts when paying for essentials tools or software in your business by paying annually. Outsource some of the work offshore. Increase the prices of your service (ONLY if you think it's worth it) Upskill your current team members so you can empower them to wear multiple hats while the business is growing. Remember, increasing your profit margin is not just all about having more money. It's also about ensuring stability of your business which also means job security for your team. So it's actually not just about you wanting more money - which I know a lot of entrepreneurs feel guilty of! Increasing profit can also mean job security for your team.
18.01.2022 5-10 minutes daily touch base sessions can do magic! Not only will it make your team member feel supported, it can also make sure that if they ever need help on anything, you're able to provide that support right away. Also, a frequent short touch base is proven to be a good way to keep a strong connection between you and your team.
17.01.2022 We always like to consider ourselves as our clients' partner, not vendor (which is a common term for service providers in the outsourcing industry). And the reason for that is this, we don't just help our clients find the right person, onboard the employee and gather the team's performance but we also help them fulfill the needs of their offshore team as an employee. You ask why it's important? Because it helps with employment tenure. Based on experience, clients who get to ...work with the same team for a long time become more and more confident in having their team automate processes, improve systems and even run the business on their behalf so they can focus on growing the business and being "the brand". We love to discuss how we fulfill these needs. If you have an existing offshore team and you feel that a leader from Tbelle can benefit your business, let us know and we'd be happy to walk you through what we do.
16.01.2022 At Tbelle, this is how we define teamwork. Our strength lies in the individual strengths of team members and the strength of the entire united team.
16.01.2022 Did you know that today, June 12, marks the 122nd Anniversary of the Proclamation of Philippine Independence? Philippines was conquered by Spain , America , Japan , and China . Filipinos celebrate #IndependenceDay2020 all around the world. Tbelle salutes all Filipino who remained resilient amidst every crisis. Mabuhay!
14.01.2022 Happy Ekka Wednesday! Ekka or The Royal Queensland Show is Queensland's largest and most loved annual event, attracting on average 400,000 people. Run by the Royal National Agricultural and Industrial Association (RNA) for 10 days in August and staged at its original birthplace, the Brisbane Showgrounds, the Ekka brings the country and city together for a true celebration of agriculture.... The Ekka showcases the best of Queensland, attracting more than 21,000 competition entries from woodchop to giant vegetables, 10,000 animals from beef cattle to cats and dogs, world-class live entertainment, award-winning food and wine, carnival rides and showbags, family shopping, educational activities and much more.
13.01.2022 We've randomly asked some of our team members to share to us what do they think is the biggest value they give to their client. This week, we're sharing with you Christine's answer, an Executive Assistant to one of tbelle's client. We find her answer really inspiring because it emphasizes how the role of a virtual EA has evolved from doing just the easy tasks to working on complex reports and analysis. Way to go, Christine!
13.01.2022 If you are facing some difficulties now while running your business, remember that tough times don't last, but tough people do. You will make it through, you one tough cookie!
13.01.2022 Culture is more than the rewards, perks, free lunches or coffee, bonuses and amenities. Culture is that feeling you get when you enter a company..when you first join the team for lunch...when you attend a meeting. It is defined by every interaction you have with colleagues.
13.01.2022 Do you know that video content is expected to blow up even bigger in the coming years? More and more people now prefer video content over static contents like photos or text. No wonder why the number of creators in Youtube have been consistently growing! If your business has not tried taking advantage of video contents to get the word out there, then you are missing out! If you've been planning to start creating video content but is hesitant because you either don't have t...he technical skills or you find video editors extremely expensive, then this is the answer you've been looking for. Tbelle can help you onboard an experienced, high-calibre video editor without breaking the bank. DM us to setup a FREE, no commitment consultation over the phone.
12.01.2022 Have you noticed something really beautiful happening these days... As more and more companies look for emotional intelligence from their leaders, more and more people invest in having a coach - career coach, life coach, health coach etc More and more people are investing in having someone who can listen to them, guide them what to do, and help them process their thoughts.... This is why coaching industry will explode. If you've been wanting to start your own coaching business, maybe now is the time you've been waiting for. At Tbelle we work with sooo many coaches - from neuroscience, to finances to addiction - everything! We find that for a busy and in-demand coach, an all-rounder, self-starter Executive Assistant is such a great support. Yes, a coach who works with us can easily afford an Executive Assistant with at least 5 years of experience and is experienced in Marketing or Sales or Operations. I know it sounds like a dream or maybe something you've been wishing to have but with outsourcing and with us, IT IS POSSIBLE
12.01.2022 Here are the top reasons why entrepreneurs from all over the world use outsourcing or offshoring. If you're an SME owner aiming to grow your company without having to significantly increase your capital, then outsourcing is the way to go.
12.01.2022 Outsourcing is very much like the concept of "success" in life - a lot of people want it, but only a few enjoy it. Why? Because it involves so much work.. but the rewards are tenfold #businessstrategy #outsourcing #offshore #sme #success
10.01.2022 Is your setup ergonomic? This photo is a gentle reminder to everyone to ensure that your home station follows all or at least majority of this setup to keep you from any muscle tension or strain. Study shows that people with an ergonomic setup is more likely to be productive and happy at work. ... You can be creative and make use of what you have at home to achieve this setup like books and throw pillows. Tip: Having an indoor plant nearby can help boost your mood too! ;)
10.01.2022 We've randomly asked some of our team members to share with us what they think is the biggest value they give to their client. This week, we're sharing with you Riza's answer, a Graphics Designer of HyperVibe. Can't deny that fact that high-quality graphics is so important now for businesses because consumers are getting more picky with the quality of content they see on social media, way to go Riza!
10.01.2022 Do you know that Filipinos usually have 1 hour lunch break on top of the 30 minutes break? This is the reason why we work for 9 hours a day. Lunch break for us is not only a time to fill our growling tummies but also the best time to connect and interact with our colleagues. We love to share stories and experiences during lunch breaks. This is the reason why Mark, our Customer Experience Specialist, loves Tbelle's weekly free lunch - free food + quality time with colleagues.... #employeeengagement #grateful #thankful
09.01.2022 No matter how challenging a task is, it becomes easier when you're surrounded with people who love to enjoy and have fun. You don't always have to chase after the job that you really love. There are moments when we have to be thankful for what's in front of us, sometimes you have to love the job you have so you can enjoy it. Not only that, when you love the people you work with, things become even better! ... If you're having fun at work, comment down below your favorite emoji!
08.01.2022 A state of gratitude allows us to still push through even on the darkest of days, so make sure to remind yourself to be grateful today.
08.01.2022 Celebrating this testimonial for the customer support team of Club Training Australia! We love being an extension of our client's business, not just any random offshore team member. We make sure that every offshore team member working for all our clients understand the client's service and why they do what they do ... For almost 6 years, we've proven how important it is for every offshore team member to understand the WHY behind a business... because it's only then that they'll truly feel a part of your story and success Well done, CTA PH Support Team! You're all superstars!
08.01.2022 Don't ever let a setback keep you from achieving your dreams.
07.01.2022 Isn't this what entrepreneurship REALLY is? It's not about getting what you want right away. It's about a long, arduous and often tiring process of building your empire from scratch. Yes, it means late nights. Yes, it means missing some parties and events. Yes, it means losing a bit of your social life. ... But at the same time, it also means getting what you want in life, going after your purpose, building your legacy and most importantly, creating a way so you can spend the rest of your life teaching others how you did it all. Cheers to all the entrepreneurs out there who choose to hustle everyday. You will eventually get there!
06.01.2022 One of the many questions of business owners when they consider to work with an offshore team is "How can we build tasks for them?". In this video, we will share with you the technique you can use to build these tasks thereby ensuring your offshore team remains productive and that all important tasks are covered. If you have any questions, don't hesitate to drop them in the comment section below.
05.01.2022 Happy Labour Day to all our clients in Victoria. Hoping everyone is having a great long weekend. Cheers!
04.01.2022 Virtual fun activities like games, mukbang, milktea/coffee session together or just 45 minutes of chit chats will tremendously help team members still feel connected despite not seeing each other face to face. This will also help them feel included in a team. It's important that we initiate activities like this to help strengthen the bonds of our team members especially during this pandemic where some people may be stuck at their homes alone. ... What virtual activities have you been doing with your team?
04.01.2022 Don't let any team member feel alone during these challenging and confusing times. Go ahead and organize your own fun, social night or afternoon and play any of these games to ease up anxiety or homesickness. Remember that we're all not living with our families. Extra fun time with colleagues can boost the mood of any person especially those far from their families.
03.01.2022 What's your favorite perk? | Tbelle Pty Ltd. Series It's surprising how grateful Filipinos can be - even for the very simple things! An example of that is Juvy's favorite perk in the office, which is our pantry supplies - biscuits, coffee, choco drinks and other random snacks. ... We'd say it's only a small freebie compared to the immense value she brings in to her client but she genuinely loves it - especially when she gets to spend quality time with colleagues while enjoying a biscuit and a cup of coffee. #outsourcing #funatwork #employeefirst #employeeengagement
02.01.2022 We celebrate all SMEs around the world! Running a company, no matter how small, requires so much hard work. And it only becomes possible with the dedication and passion of entrepreneurs and small business owners who always choose to get up and hustle. The past months may have been challenging but you're all going to make it. We'll be here rooting and cheering for you.
02.01.2022 One important lesson we all have learned from this pandemic is that recovery plans should be the second most important document in a company. The top would always be an employee handbook (which we can discuss more in a separate post). We've all realized that a business without a recovery plan is like a house of cards - it can collapse anytime. Fortunately for us, we were able to write down Tbelle's own continuity and recovery plan. We tried to cover floods, earthquakes, fire,... typhoons, etc. Funny thing is, we thought it was so detailed only to realize it did not actually include a plan for a pandemic! Who would've thought about a pandemic happening soon anyway? March of this year, when cases of COVID19 in the Philippines started to increase when our Core Team had to focus all their energy towards coming up with a recovery plan specifically for a pandemic. It was everyone's main priority to ensure a smooth transition to a work-from-home setup. The drafting of a recovery plan for other unexpected events helped the team have a good understanding of what's needed. So even if we were still drafting a recovery plan for a pandemic, the team's experience writing recovery plans for other unforeseeable events helped them understand the kinds of information needed. And not only that but each client we have also has their own continuity plan specific to their account and the type of employee they have with us. If you struggle coming up with a recovery plan for your business, let us know and we might be able to help you.
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