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The North Coast Business Network

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25.01.2022 Confidence! It makes all the difference This is what struck me when I caught up on video call with Anne Meiklejohn of BAFC Settlements. As we start to get back to ‘normal’ we see that some things might just be a part of the ‘new normal’. Here is an example of that What shone through loud and clear from Anne is the personal service level that has won BAFC a 2018 Excellence in Service award , and how she and her business have embraced change and come out ahead. While B...AFC (Better And Faster Conveyancing Pty Ltd) was affected, like everyone else, with personal contact limitations, the documents were still personally delivered to the signatories, there was a video-call to walk through the signing process, and the office remained open so that documents could be dropped off even though some of the staff were working remotely out of the office. In fact, the service levels may increase in future as Anne proudly told me that the office is now paperless, and overseas or regional signatories are walked through the signing process on video as well. Love it when a plan comes together See more

24.01.2022 BUSINESS OF THE MONTH // Paul L Manning It’s harder than I thought it would be It’s taking longer than I thought Cashflow is an issue ... My P&L says I’m making a profit; I don’t see it in my bank I’m stressed and working long hours "Pricing is a problem in my industry You find this..." ...xxx... "...we fix it. If this sounds like you then we should talk about how to take your business to the next level [email protected] | 0424 568 874 #D32businessofthemonth #businessconsulting #businesscoach #strategy #moreprofit #morereferrals #moreteamwork #StrategicAdvisor #LeadershipCoach #ProfitMentor

20.01.2022 First off, remember that Marketing is not about making a sale! Being front-of-mind by genuinely having value to offer and remaining visible above the 'noise' of day-to-day concerns is far more beneficial in the long term. Right now, 'concerns' might be an understatement... Customers want to know you are there for them. Your leadership in your industry will attract the right type of client when they are ready to look you up. So, here are 5 Decisive steps to Lead in a time of... Uncertainty: 1. Communicate. Even over communicate. Get the team together and create a positive plan. 2. Cashflow. Prepare - better to have and not need than to need and not have. 3. Customers. Over-deliver for retention. 4. Cycle. This too shall pass... 5. Change. Act decisively/positively/early. Stepping up makes all the difference. Regards Paul

13.01.2022 Fantastic to get together with Paul Bebbington from Office National Perth. Paul and his brother have owned the business for close on 3 decades and certainly understand what is important to customer! It did not take long to learn that Paul is passionate about re-invigorating the office supply landscape. Recently they have entered into a strategic alignment with another business to increase efficiencies and to improve focus on delivering the absolute best service to the...ir loyal customer base. Being a local business serving office supply needs across Perth, there is a huge range of goods available online - from basic consumables such as paper (and coffee!!) right through to electronic, ink and hardware and furniture, workwear and PPE. All this and delivery by their own drivers - so that they control the full experience for happy customers! If you are after fast personalised service and delivery of office supplies, these are your guys! #strategicplanning #profitmentor District32

04.01.2022 A survey once said that many people fear public speaking more than death. David Julian Price can change that. As a national and international award-winning public speaker himself, he has developed a process to get you speaking like a pro fast! If you have a critical event that you are speaking at and want to do a killer job, or would like to improve or develop your elevator pitch or it’s just a personal development area you know is holding you back call David. Like ...a young engineer client of David’s who won an international award in Young Leaders in Engineering did, after which his career took off! If you could do with some help in this area (and let’s face it, most of us certainly can) David is your man! If your elevator pitch could do with a lift (excuse the pun!) contact David. David Julian Price Ph 0418 888 018 email: [email protected] check out www.davidprice.com

03.01.2022 It was enlightening and refreshing to spend time with Bethany Moller of DCH Legal Group (dch.com.au). When we take enough time to understand how true professionals are able to evaluate situations and be invested in superb client outcomes, we can have faith that they’ll always be in our corner for the best possible result. Speaking with a lawyer like Bethany you get a real sense of someone who will do the right thing. She is comfortable progressing a matter all the way th...rough litigation in the courts if need be, yet she confirmed that she loves finding amicable resolutions in the early stages of separations or disputes that are often better for both parties. With a sole focus on family law, cases frequently involve children and business assets that, of course, can be complicated to resolve. Bethany has been with dch legal group for over two years but has over eight years’ experience in and around the legal profession and earned her degree at UWA, and she also has a great team around her to draw on. There was a particular example that Bethany shared with me: Despite a separation of personal and business partners, the best outcome for all parties was not to dispose of the business assets, but to document an agreement, engage a professional advisor, and to allow the owners to enhance operations of the business so that the eventual client outcome was win:win for all parties. Now that’s what I call a superb result!! If any of this resonates with you, I suggest you get hold of Bethany right away #familylaw #strategicplanning