The Heights Aged Care in Donvale, Victoria, Australia | Medical centre

The Heights Aged Care

Locality: Donvale, Victoria, Australia

Phone: +61 3 8841 8100

Address: 39-41 Mitcham Road 3111 Donvale, VIC, Australia

Website: https://www.tlctheheights.com.au

Likes: 205

Add/Update information

Reviews

Tags

• Medical and health
• Medical centre
• Nursing home

25.01.2022 The gentlemen at The Heights took part in a fancy dinner in the private dining room. The chef prepared and served nothing but the best, they thoroughly enjoyed their evening, cheers!

24.01.2022 TLC has managed to keep our residents safe from COVID-19 over the last 9 months. Through our hard work and commitment TLC’s aged care homes have remained COVID-19 free. It is TLC’s industry-leading approach to managing our homes during this pandemic that has ensured everyone’s safety. You can download a copy of our current COVID-19 Fact Sheets for regional Victoria and metropolitan Melbourne from our website. https://www.tlcagedcare.com.au/covid-19-information/

22.01.2022 Thank you to Team TLC, and all aged care workers, for the difference you make to the lives of elderly Australians. https://youtu.be/fnZLtC2m0Ws

21.01.2022 TLC is COVID-19 free, and you may be wondering what we have done differently to other aged care providers in Victoria. Our CEO, Lou Pascuzzi, has shared the keys to TLC’s success; including our unique integrated care strategy, infectious disease control measures, and early response. https://www.tlchealthcare.com.au/covid-19

21.01.2022 A father is neither an anchor to hold us back nor a sail to take us there, but a guiding light whose love shows us the way. Happy Father's day.

19.01.2022 The advice from the Department of Health and Human Services that only essential visitors should attend aged care homes remains in place. Accordingly, TLC is continuing to restrict visits to all of our aged care homes to ONE REGISTERED CARER PER DAY FOR A MAXIMUM OF 2 HOURS, unless agreed with the General Manager of the home in advance of your visit. If a residents has more than one registered carer, they can visit on alternate days, but not on the same day. All residents must... also remain within TLC homes; all scenic bus tours and external outings with family and friends, including overnight stays, cannot be permitted. Registered carers will be required to present their photo ID card to staff on entering and exiting TLC homes, and complete our entry screening protocols. If you do not have a photo ID card, please request one at reception between 9:00am and 5:00pm, Monday to Friday. Any registered carer who has visited an identified area of public exposure in Victoria, New South Wales or Queensland should follow testing and isolation advice, and not visit an aged care home under any circumstances. Please refer to the Department of Health and Human Services website for daily updates. If you are experiencing COVID-19 symptoms, or have been in contact with a suspected or confirmed case, you will also not be permitted to enter a TLC home. If you are a registered carer visiting a resident, please ensure you wear a fitted face mask at all times. Please ensure that you share this information with family and friends who may be planning to visit our homes, as anyone identified as not meeting TLC’s COVID-19 protocols will be asked to leave the premises. We continue to assess the risk of community transmission in Victoria, and advise you if there are any changes to the directives for visiting aged care homes in Victoria. TLC homes remain free of COVID-19, thanks to the cooperation and support of our visitors, residents and staff. We thank you for your understanding, and hope to welcome all visitors back into our homes in the near future.

19.01.2022 As COVID-19 continues to circulate in the community, the current advice from the Department of Health and Human Services that only essential visitors should attend aged care homes remains in place. Accordingly, TLC is continuing to restrict visits to all of our aged care homes to ONE REGISTERED CARER PER DAY FOR A MAXIMUM OF 2 HOURS, unless agreed with the General Manager of the home in advance of your visit. If a residents has more than one registered carer, they can visit o...n alternate days, but not on the same day. All residents must also remain within TLC homes; all scenic bus tours and external outings with family and friends, including overnight stays, cannot be permitted. Registered carers will be required to present their photo ID card to staff on entering and exiting TLC homes, and complete our entry screening protocols. If you do not have a photo ID card, please request one at reception between 9:00am and 5:00pm, Monday to Friday. Any registered carer who has visited an identified area of public exposure in Victoria or New South Wales should follow testing and isolation advice, and not visit an aged care home under any circumstances. Please visit the Department of Health and Human Services website for daily updates. If you are experiencing COVID-19 symptoms, or have been in contact with a suspected or confirmed case, you will also not be permitted to enter a TLC home. If you are a registered carer visiting a resident, please ensure you wear a fitted face mask at all times. Please ensure that you share this information with family and friends who may be planning to visit our homes, as anyone identified as not meeting TLC’s COVID-19 protocols will be asked to leave the premises. We will again assess the risk of community transmissions on Monday, 11 January 2021, and advise you accordingly of any easing of our COVID-19 protocols. Once again, thank you for your cooperation to ensure that we continue to protect our people; and we will continue to keep you updated with further developments.

17.01.2022 As announced by the Premier and Minister for Health, Victoria will enter stage 4 lockdown tonight, and visitors are not permitted to enter any residential aged care home across the state. PLEASE DO NOT ATTEND ANY TLC AGED CARE HOME FROM 8:00PM TONIGHT Please ensure that you share this information with family and friends who may have been planning to visit our homes.... Whilst this announcement today is disappointing for all Victorians, we can assure you that Team TLC is doing everything possible to maintain the health and wellbeing of our residents, visitors and staff.

16.01.2022 It was a Mad Hatters Tea Party at The Heights, a very fun afternoon had by all. "Do you think I've gone around the bend?" "I'm afraid so. You're mad, bonkers, completely off your head. But I'll tell you a secret, all the best people are." - Lewis Carroll, Alice in Wonderland.

14.01.2022 R U OK? Day inspires and empowers us to meaningfully connect with and support those around us. By starting a conversation, you could help a family member, friend or workmate open up. www.ruok.org.au/how-to-ask #ruok

13.01.2022 "The best and most beautiful things in the world cannot be seen or even touched. They must be felt with the heart." Happy Valentine's Day to all our residents, family & friends, patients, students and team TLC!

13.01.2022 Remembrance Day is observed on 11 November in most countries to recall the end of hostilities of First World War on that date, in 1918. It honours the sacrifice and loss of those who have served during wartime to defend our freedom and democracy. Many of our residents at TLC Aged Care either served or have family and friends who have served. The story of Remembrance Day is one of service and care for each other. It is this story with which the TLC community connects to the... ethos and meaning of Remembrance Day through our Mission and Values. This has been epitomised throughout this year as we have worked tirelessly to keep our residents, patients and each other safe and well. Lest We Forget.

13.01.2022 Ladies had a magnificent high tea at The Heights, chatting and sipping away on champagne or tea. The chef prepared some delicious desserts and savouries that looked delectable and went down a treat.

12.01.2022 The Deputy Chief Health Officer, Allen Cheng, has advised that non-essential visitors to aged care homes should not attend. In accordance with this advice, TLC is restricting visits to all of our aged care homes to ONE REGISTERED CARER PER DAY ONLY from 5:00pm on 31 December 2020. All residents will be also required to stay within TLC homes from 5:00pm on 31 December 2020. Unfortunately this means that external outings with family and friends, including overnight stays, cann...ot be permitted. Registered carers will be required to present their photo ID card to staff on entering and exiting TLC homes, and complete our entry screening protocols. If you do not hold a registered carer photo ID card, you will not be permitted to enter a TLC home. Any registered carer who has visited an identified area of public exposure in Victoria or New South Wales should follow testing and isolation advice, and not visit an aged care home under any circumstances. If you are experiencing COVID-19 symptoms, or have been in contact with a suspected or confirmed case, you will also not be permitted to enter a TLC home under any circumstances. If you are a registered carer visiting a resident, please ensure you wear a fitted face mask at all times. Please ensure that you share this information with family and friends who may be planning to visit our homes, as anyone identified as not meeting TLC’s COVID-19 protocols will be asked to leave the premises. We will reassess the risk of community transmissions on Monday, 4 January 2021, and advise you accordingly of any easing of our COVID-19 protocols. TLC’s protocols have ensured that all of our homes have remained free of COVID-19; and your understanding and cooperation will be essential to ensure that we continue to protect our people. Thank you for your support, and we will update you of further developments on Monday, 4 January 2021.

11.01.2022 It feels great dipping your fingers in paint and making an absolute mess! Luckily it did not escalate to a paint fight

10.01.2022 2020 has been a challenging year for everyone, but that doesn't stop the residents of The Heights from partying! Our Residents' Christmas Extravaganza was a feast of great food, great entertainment, great company and a drink or two. Click here to view our video: https://youtu.be/rFoN9x5OGyg

10.01.2022 Dementia Action Week Living with dementia changes how people experience the world. Dementia impacts people in different ways. People can experience changes to their memory, intellect, rationality, social skills and physical functioning. Help keep the world open for people living with dementia, not just during Dementia Action Week, but every day. Take the pledge... https://bit.ly/3iOaxM5 See more

09.01.2022 We are delighted to be able to confirm changes to TLC’s COVID-19 protocols in time for the festive period. Thank you for your patience, cooperation and positive feedback regarding TLC’s exceptional management of COVID-19 during 2020.

09.01.2022 Once again in 2020, TLC Healthcare has been recognised by The Australian Business Awards as Employer of Choice Winner, and also Winner for Product Excellence for the first time. https://bit.ly/36P970o

06.01.2022 The Coffee Club at The Heights often meet for nice chitchats and discussions about the flavours of the beans they are drinking that day, we are not coffee snobs at all.

05.01.2022 Today we’re celebrating #DietitiansDay and thanking our local Accredited Practising Dietitians for making a positive difference to the health and nutrition of our residents and community. Do you know a dietitian who makes a difference? Reach out and thank them today! #DietitiansMakeaDifference ... #tlcprimarycare #tlcagedcare See more

05.01.2022 To all our residents, family & friends, patients, students and staff, TLC wish you a Merry Christmas. May this Holiday Season sparkle and shine!

04.01.2022 Always Was, Always Will Be. recognises that First Nations people have occupied and cared for this continent for over 65,000 years. NAIDOC 2020 celebrates our nations history, the very first footprints on this continent were those belonging to First Nations peoples a history which dates back thousands of generations. An event for all Australians to celebrate the oldest continuing cultures on the planet. 2020 National NAIDOC Poster incorporates 'Shape of Land' artwork, by Noo...ngar and Saibai Islander man Tyrown Waigana. https://bit.ly/2VHNVDf #NAIDOC2020 #NAIDOCWeek #NAIDOC See more