THINK Global Research in South Melbourne, Victoria | Internet marketing service

THINK Global Research

Locality: South Melbourne, Victoria

Phone: +61 3 8060 7202

Address: 15 York St 3205 South Melbourne, VIC, Australia

Website: https://thinkgr.com.au/contact

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25.01.2022 #THINKwinsagain Sustainability. What does this mean to the market? Working with the energy sector we are at the forefront of co-creating new products and services to assist customers with sustainability initiatives and savings on their energy consumption. ... Working alongside one of Australia's biggest players in the energy sector will allow us the opportunity to utilise the voice of the customer to understand drivers and barriers of available products and associated industry offers. For further information on THINK’s projects please visit our website www.thinkgr.com.au #THINK #THINKGR #THINKwinsagain #concepttesting #contextualinquiries #energy #energyproviders #sustainability #solar #batteries #customerexperience #melbourneagency #data #marketresearch #Australia #weknowyourcustomersbetterthanyoudo #customercentric

24.01.2022 We have been working with Far East Consortium across there diversified portfolio understanding everything from the ideal apartment offering, amenities to support these buildings and how the market landscape can differ when introducing a luxury hotel brand, as prestigious as Ritz-Carlton upper west side. Read what our client, Lauren Sheldon had to say in our latest #whatclientTHINKofus series. Click the link below to know more about our collaboration with Far East Consortium ...Australia https://thinkgr.com.au/case-studies/far-east/ #THINK #THINKGR #clientloveseries #whatclientsTHINKofus #kickinggoals #clientlove #appreciation #testimonials #journeymapping #customerprofiling #weknowyourcustomerbetterthanyoudo #consumerbehaviour #australia #insights #brand #digital #customercentric #customerled #research #customerjourney #marketresearch #marketing #melbourneagency

21.01.2022 THINK will be presenting at Melbourne Airport’s ‘Understanding our Future Travellers’ Webinar. Our Managing Director Kristy Ihle will be presenting alongside head of Aviation at Melbourne Airport Shane O’Hare, sharing the latest trends on local and international travel, motivations and barriers to travel and what points of the traveller journey have changed following COVID-19. To learn more about Think Global Research click on the link below... https://thinkgr.com.au/ #THINKGR #movingandshaking #winning #melbourneairport #travellerfocus #COVID19marketingstrategy #COVID19 #emergingmarketsegments #segmentation #customerexperience #customercentric #customerled #weknowyourcustomerbetterthanyoudo #australia #insights #brand #digital #research #marketresearch #marketing #melbourneagency #data

20.01.2022 #preCOVID19 People always ask us if we are still conducting focus groups and interviews? Our direction using online technology has allowed us to continue hosting Focus Groups and In-depth interviews. The new normal. Also, the fact that THINK has a global research panel of people from all demographics, sectors, postcodes, means we can reach them to log on for research in the convenience of their own home.... Of course, we miss hosting our clients at THINK HQ for work and play. However, we are reaping the rewards of not eating cheese for dinner every night. Here is a throwback to our last lot of focus groups with AMES! To learn more about Think Global Research click on the link below https://thinkgr.com.au/ #THINK #THINKGR #movingandshaking #focusgroups #homewares #precovid19 #throughback #TBT #australia #lovewhatyoudo #insights #brand #customercentric #customerled #research #marketing #marketresearch #melbourneagency #weknowyourcustomerbetterthanyoudo

19.01.2022 Our recent collaboration with Cbus Property delivered a Go-To-Market strategy for the off-the-plan apartment market. Utilising a hybrid methodology from in-depth interviews, online surveys to focus groups, we segmented the Australian off-the-plan apartment market. We identified the most influential touchpoints across the experience and explored how brand plays a part in the decision-making process. Closing the journey, we developed a Go-To-Market segment activation, addressi...ng customers’ pain points and how to talk to each segment with an offer that resonates. Check out the case study on our website to hear more about this experience with Cbus Property and The Langston Epping. https://thinkgr.com.au/case-studies/off-the-plan-purchaser/ #THINK #THINKGR #kickinggoals #property #NSW #cbusproperty #thelangstonepping #customercentric #customerexperience #focusgroups #gotomarketstrategy #melbourneagency #data #marketresearch #Australia #weknowyourcustomersbetterthanyoudo

17.01.2022 #THINKwinsagain We love seeing a good Aussie trend. Grab a bag of marshmallows, Outdoor Fire Pits have become the latest at home accessory, being one of Australia’s fastest-growing categories.... THINK is going into 600 Australian backyards to size and value the market and build key customer personas for our hardware client. Mapping the end-end customer journey, we will explore purchasing triggers, influences, behaviours, and occasions for use. For further information on THINK’s projects please visit our website www.thinkgr.com.au #THINK #THINKGR #THINKwinsagain #firepits #backyards #mashmallows #hardware #customerjourney #customerexperience #melbourneagency #data #marketresearch #Australia #weknowyourcustomersbetterthanyoudo #customercentric

15.01.2022 Hills Hoist, Nylex and Kelso. All are great Australian hardware brands that are pioneers in their field. These brands have gone from strength to strength since humble beginnings as far back as 1945 with Aussie product innovation that has changed the way we live. Thanks to Natasha D'Cruz, it’s been amazing to work with you across a diversified and iconic portfolio of brands AMES Australasia and to see these brands and new products evolve.... Click the link below to know more about the latest work with AMES https://thinkgr.com.au/case-studies/hills/ #THINK #THINKGR #clientloveseries #whatclientsTHINKofus #amesaustralasia #homewares #clotheslines #melbourne #quality #weknowyourcustomerbetterthanyoudo #australia #lovewhatyoudo #insights #brand #customercentric #customerled #Research #marketresearchagency #focusgroups

13.01.2022 Congratulations to Ryan Wavish and team for their Virtual Power Plant (VPP) project service winning the IoT Hub Energy Award 2020 THINK is proud to work alongside these innovative projects that impact how Australians utilise sustainable energy now and in the future. You involved the customer in every step on your decision making it innovative and have a strong sense of use and purpose. To hear more about THINK’s collaboration with Simply Energy, click the link below... https://thinkgr.com.au/case-studies/simply-energy-vpp/ #THINK #THINKGR #clientlove #kickinggoals #simplyenergy #energy #VPP #virtualpowerplant #solar #batteries #customerexperience #customercentric #contextualinquiries #customerjourney #Australia #customerled #customerstrategy #melbourneagency #marketresearch

13.01.2022 Did you know that the most common daily activities conducted by someone living with a disability, provided the lowest experience in regard to accessibility and inclusion? After talking with more than 600 Australians who have a physical, sensory, psychiatric, neurological, cognitive, and/or intellectual disability, THINK ranked core sectors in regard to offering an accessible and inclusive environment. The deep dive into both physical and emotional factors allowed true co-crea...tion identifying key pain points and how organisations can address these. See our collaboration with Latrobe Community Health Service on our website https://thinkgr.com.au/case-studies/lchs-disability/ #THINK #THINKGR #kickinggoals #disabilityinteractions #latrobe #LCHS #communityhealth #disability #healthcare #customerjourney #customerexperience #melbourneagency #data #marketresearch #Australia #weknowyourcustomersbetterthanyoudo #customercentric

11.01.2022 THINK has worked extensively with Melbourne Airport, mapping the end to end on/off airport journey since 2004. Kristy Ihle highlighted Melbourne Airport’s segments of priority now and how they have changed due to COVID-19 based on propensity to travel. Thanks to Shane O’Hare for sharing your vision to recreate a network for the next 20 years and rebuild the customer experience proposition with a commitment to working closely with all airline partners.... Michael Cullen facilitated the live Q&A with the key question, what is next for the travel industry? Kristy Ihle noted that at the moment no one has all the answers, but we must continue to use data to track the impact of COVID-19 and produce a strategy that keeps adapting. Wave 2 of traveller feedback will be produced in August. To hear more about THINK’s collaboration with Melbourne Airport, click the link below https://thinkgr.com.au/case-studies/melbourne-airport-2/ #THINKGR #movingandshaking #melbourneairport #travellerfocus #travellerstrategy #COVID19marketingstrategy #COVID19 #emergingmarketsegments #segmentation #customerexperience #customercentric #customerled #weknowyourcustomerbetterthanyoudo #australia #insights #brand #digital #research #marketresearch #marketing #melbourneagency #data #airports #travelindustry #airline

09.01.2022 Great session with Swinburne University of Technology today presenting with Peppy Adi-Purnomo to the aviation leaders of the future. Working with Melbourne Airport over the last 10 years was a rich story to share on how traveller segments are changing especially during COVID-19. Justin Warbly, your students are lucky to have a teacher who shows them how the theory of segmentation has real world application. To hear more about THINK’s collaboration with @Melbourne Airport, cl...ick the link below https://thinkgr.com.au/case-studies/melbourne-airport-2/ #THINK #THINKGR #kickinggoals #Swinburne #education #melbourneairport #aviation #covid19 #coronavirus #wemisstravel #traveller #travellerjourney #segmentation #melbourneagency #data #marketresearch #Australia #weknowyourcustomersbetterthanyoudo #customercentric

08.01.2022 #THINKwinsagain Melanoma is the most common cause of cancer death in Australians aged 35-44, with 2 in 3 Australians being diagnosed with skin cancer by the time they are 70. THINK is working with Melanoma and Skin Cancer Trials (MASC) on a landmark piece to map the patient journey to develop and deliver patient centred evidence-based education resources for early detection, especially for rural and remote communities.... We look forward to this collaboration MASC, who are at the forefront of driving engaged and empowered communities, with the work they produce having such a significant impact. For further information on THINK’s projects please visit our website www.thinkgr.com.au #THINK #THINKGR #THINKwinsagain #MASC #melanoma #skincancer #BCC #SCC #Merkel #MCC #health #cancer #Australiancancer #journeymapping #earlydetection #rural #remote #customercentric #bringcustomerstolife #marketresearch #melbourneagency #research #insights #weknowyourcustomersbetterthanyoudo

07.01.2022 People want to travel! THINK is currently working with Melbourne Airport and their partners to identify what points of the traveller journey have changed and what is driving these changes following COVID-19. THINK spoke with over 10,000 domestic and international travellers to understand what are the rational and emotional factors that will impact travel over the next 12 months.... Strategic outputs included what is the propensity to travel, key motivations/barriers to travel and the destinations travellers want to go next! We would like to thank everyone who has delivered feedback for this landmark piece. Travel is such a big part of our ethos and Melbourne Airport is at the heart of our community Great to have a mention on the Herald Sun by Melbourne Airport CEO, Lyell Strambi. Click the link below to know more about our experience. https://www.heraldsun.com.au//7bae699e0d7efe50c2b7c9177660 #THINKwinsagain #THINKGR #winning #melbourneairport #travellerfocus #COVID19marketingstrategy #COVID19 #emergingmarketsegments #segmentation #customerexperience #customercentric #customerled #weknowyourcustomerbetterthanyoudo #australia #insights #brand #digital #research #marketresearch #marketing #melbourneagency #data

02.01.2022 Always nice to get a mention on Sunrise how THINK’s research has contributed to the new traveller journey in response to COVID-19. 50 Years strong Melbourne Airport. Congratulations from the THINK team. Check out the story below ... https://twitter.com/i/status/1278138392539086849 #THINKGR #movingandshaking #kickinggoals #winning #melbourneairport #travellerfocus #travellerstrategy #COVID19marketingstrategy #COVID19 #emergingmarketsegments #segmentation #customerexperience #customercentric #customerled #weknowyourcustomerbetterthanyoudo #australia #insights #brand #digital #research #marketresearch #marketing #melbourneagency #data #airports #travelindustry #airline

02.01.2022 COVID-19 has made businesses adapt to gaps in the market and quickly. It a lesson that we need to all take on board, what are the market gaps and how do we meet them. It’s not always as obvious, but it’s important to understand how we can diversify to meet our changing market. In our new #industrythoughts series, we look at how our local favourite Four Pillars Gin adapted.... Head to our latest blog to read more! https://thinkgr.com.au/diversifying-your-brand/ #THINK #THINKGR #industrythoughts #diversification #evolution #COVID19 #coronavirus #localbusinesses #supportlocal #creativespace #melbourneagency #data #marketresearch #Australia #lovewhatwedo