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Train The Workplace

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23.01.2022 Poll - Which of the following is the best way to train a new employee how to use Microsoft Excel? Reading a manual Practice Observing others... Asking questions . . . . .#business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips

20.01.2022 Check out our latest FREE Training Tip FREE BONUS Download an editable Work Instruction Template One of the most important working documents any business needs is also the one that is most often overlooked.... In this article we discuss The benefits of having written procedures The challenges with writing procedures How to create your service standards Writing jobs & tasks Writing work instructions Check it out at https://traintheworkplace.com/how-to-write-procedures-that- As always, I would love your comments and feedback.

18.01.2022 Do you use online rating sites like Google or Open Table to help choose a place to eat? What is the lowest star rating you will consider?

18.01.2022 Friday Mantra! THINK IT, WANT IT, GET IT! Happy Friday . . . .... . . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips

16.01.2022 Customer Engagement training with some of the Coach supervisor's at Greyhound Australia. Here the front line teams are designing the customer service standards of the business! With no manager in sight. The way it should be.

16.01.2022 "That's what makes me great: I always play everyone at their greatest, so I have to be greater." Love this quote by Serena Williams. Just wondering, how many people on here watch Wimbledon? . .... . . . #mondaymotivation #wimbledon #tennis #serenawilliams #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips See more

16.01.2022 Hi everyone, we are launching a free learning community for owners, managers, supervisors and trainers in the hospitality and customer services industries. And we want to invite you to join. Our goal - To provide workplace trainers with the knowledge, skills, and expert guidance that they can use to help to develop and grow their own teams. Facebook Community: https://www.facebook.com/traintheworkplace/... website: www.traintheworkplace.com See more

14.01.2022 We are launching our new Profitable Employee website Check it out https://profitableemployee.com/

14.01.2022 Check out this week's FREE Training Tip. Too often product knowledge training encourages employees to describe menu items in a way that is unappealing or difficult for customers to understand. However, by listening to how customers order, you can categorise your menu items in a way that will enable your employees to promote and describe menu items that encourage customers to buy. ... In this article, we will look at How to increase sales with better menu descriptions. Want to learn more? Check it out at https://traintheworkplace.com/how-to-increase-sales-with-b/ As always, I would love your comments and feedback.

13.01.2022 Did you know that people that like to learn visually can be taught through a range of resources such as pictures, graphs, posters and diagrams? Read this weeks blogs for more learning styles. . . .... . . . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips See more

13.01.2022 A customer service program 2 months in the making. This week we began filming for the Greyhound Australia Customer experience program called Above and beyond.

13.01.2022 Use the employees learning preferences to train, not yours. Everyone learns differently and what works for you might not work for them! You will leave your new employee feeling lost. Find out more and read this week's blog: https://traintheworkplace.com/training-tools/ . .... . . . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips

12.01.2022 Tip of the day - Everyone learns differently. Some ways of different learning are reading, listening to instructions or hands on. To find out more check out this weeks blog https://traintheworkplace.com/training-tools/ . . . .... . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips See more

12.01.2022 Hey guys, here is a FREE training article for you to read in your downtime. I hope you find it useful. Do you know how your customers are measuring value? Check out our latest training article to help improve your customer's experiences. It this article we discuss: ... -Todays customer value equation - What attracts customers to visit - What Influences customers to continue to buy - Hints & Tips - Ways to improve customer value Check it out at https://traintheworkplace.com/how-your-customers-measure-v/

09.01.2022 Are you looking for a simple and effective way to generate sales and increase customer loyalty in your restaurant, bar or café, all without having to resort to outrageous discounts or giveaways? Then stay tuned because in this video I am going to show you how to do it.

09.01.2022 FREE COFFEE SALES PROGRAM We are launching our new Coffee Sales program ‘Would You Like Another?’ (WYLA). The goal is to help your team increase coffee sales and generate customer loyalty in as little as 14 days. We are looking for 5 venues to trial it for free, all we ask for in return is your feedback. To be eligible you need: ... To be currently operating Provide sit table service of coffee Be willing to commit to starting the program in the next 2 weeks. Check out the link for more details about the program and fill in your details to register your interest. https://traintheworkplace.com/wyla-sales-program/

08.01.2022 Ability is what you're capable of doing Motivation determines what you do Attitude determines how well you do it True or False?... . . . . #traintheworkplace #motivation #inspiration #business #goals #instagood #success #nevergiveup #think #plan #attack #quote #quoteoftheday #consultant #coach #positivity #vibes #followme #yougotthis #train #learn #support #positivequotes #positivevibes #supportsmallbusiness #blogger See more

08.01.2022 We have professionals ready and waiting to answer your questions! Jump on to our free forums today! https://loom.ly/SfuAblo . . . .... . . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips #forum See more

08.01.2022 Check Out this week's FREE Training Tip. Did you know there are 4 behaviours that all employees need to do to create awesome customer experiences? But do you and your team do them? ... FREE Bonus - Get a copy of the Customer Behaviours Checklist to see what you or your team do well and what you/they can improve on. https://traintheworkplace.com/the-4-essential-customer-ser/ As always I would love your comments and feedback.

08.01.2022 Poll - How many stages are there to learning skills? - 1 - 4 - 8 - 16... Find the answer in the comments below. . . . . . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips

08.01.2022 Check out our FREE ebook. Come check it out at https://traintheworkplace.com/free-ebook-2/

07.01.2022 Check out our blog on Customer Service Training Vs Coaching https://traintheworkplace.com/customer-service-training-vs/

07.01.2022 Did you know that not only are your 5 senses important to everyday life but they are important when it comes to learning new things? Read more on our weekly blog! https://loom.ly/SzmiCv0 . . .... . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips See more

07.01.2022 Welcome to our FREE video series on HOW TO INCREASE SALES for restaurants, bars and cafes. https://youtu.be/5ZYY7XBjMuo Are you looking for a simple and effective way to generate sales and increase customer loyalty in your restaurant, bar or café, all without having to resort to outrageous discounts or giveaways?... If you own, run, manage or just work in the hospitality industry, then you know how hard it can be to increase sales, after all, you have lots of competition, more demanding customers, and every day of the week someone is offering outrageous promotions to try and steal your customers away. Well, I am here to tell you, that if you focus your energy on increasing sales and building customer loyalty by offering freebies, discounts and giveaways, then you are setting yourself up for a fail. The reality is apart from increasing your prices there are only 3 main ways that you can increase revenue in your business. In this short video, you will learn where you need to focus your time and effort to build customer loyalty and increase sales. Watch the video to learn more. For more FREE training tools and resources like this check out our website at www.traintheworkplace.com. https://youtu.be/5ZYY7XBjMuo

05.01.2022 Check Out this week's FREE Training Tip. Do you want a FREE, EASY and SECURE way to record your customer's contact details online to help you comply with your COVID 19 operational responsibilities? Speed up the registering process... Store your customers personal details securely online Eliminate the paper forms for good Download, view or destroy the data as you need Do it all for free FREE Bonus - Get your FREE step by step guide to creating your own online COVID 19 customer register https://traintheworkplace.com/create-your-own-online-covid/ As always I would love your comments and feedback.

04.01.2022 Check out our latest video in the HOW TO INCREASE SALES video series. Check it out on Youtube at https://www.youtube.com/watch?v=owiF76sJlXM Check out our website fot more FREE training tools and resources https://traintheworkplace.com/... i would love your feedback.

04.01.2022 Check out this week's FREE Training Tip. For every customer who complains there are over 26 leave and say nothing. What makes it worse, is that they are more likely to share their experiences with their friends and post them online. But are your team able and willing to manage complaints ... In this article, we will look at the 6 steps to managing customer complaints. Want to learn more? Check it out at https://traintheworkplace.com/the-6-steps-to-managing-custo As always, I would love your comments and feedback.

04.01.2022 Check Out this week's FREE Training Tip. Your employees will forget as much as 80% of any product knowledge training in less than 24 48 hours. But there are 4 simple steps that you can use to help them not only remember but apply their learning at work. Want to learn more? ... Check it out at https://traintheworkplace.com/how-to-improve-product-knowl/ As always, I would love your comments and feedback.

03.01.2022 Check Out this week's FREE Training Tip. With the power of Social Media, every business needs an easy and effective way to promote their business online, and one of the easiest ways to do that is with online reviews. In this article, we will look at A simple way to get more online reviews... Want to learn more? Check it out at https://traintheworkplace.com/a-simple-way-to-get-more-onli As always, I would love your comments and feedback.

02.01.2022 Gday guys are you looking for a simple, easy and effective way to improve yourself, develop your team or grow your business. Do you find it difficult sifting through all the volumes of crap ideas, the boring presentations and the useless online training that is swamping the internet? What if you could find an interactive community that enables you to LEARN by sharing training tips, workplace hacks, and practical templates that have been designed, developed and tested in t...he real world, by industry professionals just like you. Do you have specific workplace challenges? What if this community could enable you to ASK specific questions to industry experts and your peers to help resolve your own workplace challenges? Do you want to help grow your industry? Do you have some good and bad experiences when it comes to managing teams or running a successful business? What if you could SHARE your own experiences so that your peers can learn from you. Best of all, what if you could be part of this interactive learning community for FREE. Sounds good, doesnt it :) Welcome to Train the workplace, the free online learning community for anyone who works in hospitality and customer services. My name is Ian. I am the founder of Train The Workplace, I have spent the last 20 years as a workplace trainer, and I want to be able to share what I have learnt over that time with you to help you to achieve your personal and professional goals. At Train the Workplace, our goal is to provide our members with the knowledge, the skills, the and know-how they need to improve themselves professionally, to develop their teams or to grow their business. So if this sounds like the learning community for you, click on that subscribe button and become a member today My name is Ian and I look forward to joining you on this learning journey.

01.01.2022 We have a supportive and information forum that is FREE to join! That's right FREE! So why haven't you joined yet? https://loom.ly/SfuAblo . . . .... . . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips

01.01.2022 You don't know what you don't know until you know. The more you learn, the more you grow, the more you grow the more successful you become . . . .... . #traintheworkplace #motivation #inspiration #business #goals #instagood #success #nevergiveup #think #plan #attack #quote #quoteoftheday #consultant #coach #positivity #vibes #followme #yougotthis #train #learn #support #positivequotes #positivevibes #supportsmallbusiness #blogger #wednesday See more

01.01.2022 Every day is a new beginning, a new chance to learn, grow and be as successful as you want. What are you waiting for?! . . . .... . #business #training #traintheworkplace #manager #smallbiz #blog #businesscoach #businessowners #work #workshop #workplace #smallbiztips #empowerment #motivation #smallbusiness #startup #entrepreneur #b2b #elearning #online #coaching #instatraining #instabusiness #instalike #followers #biztips #monday See more

01.01.2022 Check out our latest FREE Training Tip FREE BONUS Download a FREE copy of the PEEDA Performance Feedback Model Template that you can use in your own workplace. If performance management is so essential for employees and managers, why do so many managers avoid doing it or do it badly? ... Learn how to give performance feedback that leads to positive results and doesn't end in tears or tantrums. In the article we discuss: The goal of giving feedback Giving positive feedback to encourage performance Giving negative feedback to change performance The PEEDA Feedback Model Check it out at https://traintheworkplace.com/peeda-the-performance-feedba/ As always, I would love your comments and feedback.