Trans-West Insurance Brokers in Liverpool, New South Wales | Business service

Trans-West Insurance Brokers

Locality: Liverpool, New South Wales

Phone: +61 2 9601 7166

Address: 79 Bathurst Street 2170 Liverpool, NSW, Australia

Website: http://www.transwest.com.au

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25.01.2022 Insurance Business Magazine had some great articles recently. Two in particular highlighting the benefits if using a broker. Once article discussed the allegations against Youi and ASICs investigation into alleged questionable sales tactics and denial of claims. A quote of interest was "Brokers have to prove why we decide a product is good for clients. Why dont direct insurers have to do that?" A second article discusses the number of insurance disputes being referred to th...e FOS. According to the article, the FOS has seen an increase of 19% in insurance disputes. In 2015/2016 32% of disputes related to motor vehicle insurance and 24% related to home building insurance. The main issue arising from disputes as a result of denials of claims. Brokers were linked to only 4% of disputes. It will be interesting to see if this has changed for the 2016/2017 period when finally reported. See more

24.01.2022 Its hump day, and what a great way to celebrate with matching team colours. Heres a few of our matched up, team coordinated outfits in recent days.

23.01.2022 A notice from Allianz Australia Insurance: Cyclone Debbie, presently designated a Category 4 Tropical Cyclone, made landfall today near Bowen in Northern Queensland. The effects of the cyclone are already being felt, with destructive winds affecting both the Whitsunday Islands and communities on the mainland. As Cyclone Debbie advances we expect a range of extreme weather conditions including abnormally high tides, torrential rain and winds in excess of 275kph. Power blacko...uts have already been reported and we anticipate considerable damage to homes, businesses and vehicles. The Bureau of Meteorology advises that Cyclone Debbie could be re-rated as a Category 5 Cyclone, increasing the likelihood and severity of widespread damage. Government and emergency services have urged locals to take refuge in a secure shelter and remain indoors until later today. Our response At this stage, our number one priority is the safety and wellbeing of customers. We have also taken pre-emptive action to ensure we are in the best possible position to assist those affected, including: - Putting additional staff resources on standby to lodge claims - Mobilising and deploying the Allianz Emergency Response Vehicle to Bowen later this week (subject to available access). Customers will be able to lodge a new claim, provide or receive information on an existing claim and organise emergency accommodation or other needs - Organising with our partners at Allianz Global Assistance to ensure customers can lodge a claim 24/7 - Liaising closely with our partner Loss Adjusters to ensure readiness on property claims The Allianz Claims Services Team is ready to assist with enquiries and claim lodgements to ensure customers receive prompt, expert assistance and support. To minimise potential disruption for customers we have activated Virtual Hold, our automated callback system. This saves customers from waiting in a queue by offering the option of a callback from the next available claims consultant. Food spoilage claims Allianz will cover food spoilage claims resulting from the actions of Cyclone Debbie up to a maximum value of $500. An excess may be applicable where food spoilage is not the only event claimed. What your customers should do If your customers have sustained damage to motor vehicles and/or property as a result of Cyclone Debbie, you should notify Allianz using one of the following methods: - By calling our claims line on 1300 858 649. - Online at the Allianz Engage Claims Page. After lodgement, a claims team consultant will contact you.

22.01.2022 The motor fleet market can expect to see significant premium increases in the near future. According to one insurer, a lot of premium increases are simply corrections back to sustainable pricing that for various reasons was ignored in the past few years. The reasons for increases may be due to any of the following: ... Previously under-priced Insurers exiting segments Blowout in claims costs Blowout in claims frequency Increases in fleet size Moving from no-claims bonus rating Pricing on commercial motor has recently been greatly impacted by the prudential regulator raising concerns about insurers underwriting losses. The message of fix the book or allocate more capital is very clear. With this in mind, premium increases are now a reality across most accounts not just for clients under distress.

22.01.2022 CGU Insurance has a handy home & contents calculator, great for checking your current sums insured and making sure you are insured correctly. https://www.cgu.com.au///learn-about-insurance/calculators

22.01.2022 After a long period of absence WorkCover (now iCare) has re-introduced their worker or contractor tool, the link is set out below; http://workerstatus.workcover.nsw.gov.au/ Its important to note as per their disclaimer, that SIRA (State Insurance Regulatory Authority) does not guarantee, and accepts no liability and responsibility whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any assessment made on their website. SIRA furth...er advise Professional advice in relation to your specific situation should be obtained before any action or decision is taken on the basis of any assessment made by this tool. As per this advice, we recommend you continue to contact Harry Voutos or Marcelo Lage of our office when completing your assessment of worker or contractor prior to confirming your final decision.

21.01.2022 Accidents can happen in the most unusual circumstances. Make sure you have the right policy in place. Cheap is not always the best option.

20.01.2022 Here is the Trans-West team getting behind WOW day. Wear Orange Wednesday is an initiative by the SES who are encouraging everyone to wear something orange to work to show your support for the SES volunteers. Who are the SES? "The State Emergency Service (SES) is the name used by a number volunteer organisations in Australia that provide emergency help during and after declared (natural or otherwise) disasters, typically flood, storm or tsunami. The SES also assist in other ...emergencies, such as vertical and road crash rescue and medical emergency. In other scenarios the SES may provide a support role to other agencies, particularly police and fire. The SES is operational 24 hours a day." Source: https://en.wikipedia.org/wiki/State_Emergency_Service They aren't asking for much and I think in any way we can thank and show support for the wonderful work our SES volunteers do, we should get behind. I hope all of you can show some support with the hashtag on all social medias #THANKYOUSES They have made a brochure with some other things you may like to do to help support, here.

19.01.2022 Did you know that if you are seeking advice on insurance you need an Insurance Broker to help? Why? Insurers do not provide needs analysis or product advice on their covers and regrettably this leaves you at risk. Get in touch with a qualified Insurance Broker today.

18.01.2022 A 3.9 magnitude quake struck in Appin at 1.13am, with residents in nearby areas woken by a loud rumbling. Latest: https://yhoo.it/2iMe0MB Report on 7 News at 6p...m. #Appin #7News

18.01.2022 The NSW Government has announced that it will be legislating to remove ESL from insurance pricing and replace it with a property based ESL regime to be administered through council rates. This means that the responsibility of funding fire and emergency services will no longer fall only on those with property insurance, but on all property owners. The NSW Government is expected to table this legislation in February, with changes to take effect from 1 July. This means any insurance policy with a start or renewal date on or after 1 July 2017, will not include an ESL. For more information, CGU has an "ESL Explained" page on the CGU website, or visit the NSW ESL Insurance Monitor website. Other insurers will have similar notices on their websites too.

18.01.2022 Need some assistance with Debt Collection? The services of a good debt collector or trade credit insurance are invaluable. http://www.transwest.com.au/do-i-need-trade-credit-insuran/

15.01.2022 Some great tips for businesses and homeowners here relating to the upcoming bushfire season - predicted to be one of the worst weve seen for a while. We particularly like the following tips: 1. Check that you have a bushfire plan in place, and you and any employees know what to do in an emergency situation.... 2. If you own a property in a bushfire prone area, take time to prepare your property for the upcoming fire season. Simple actions like clearing debris, checking your fire / sprinkler systems and pumps, and backing up business critical data and documentation can make a huge difference in how your business is impacted by fire Red more here: https://www.cgu.com.au//worse-average-bushfire-season-pred

15.01.2022 Are you a builder? Worried about paying out Liquidated Damages due to construction delays? BACKGROUND A builder recently contracted to a homeowner for substantial renovation work to an existing home. The owner rented temporary accommodation for the duration of the contract (only) and had included liquidated damages in the contract to cover the additional costs of accommodation, interest on mortgage and other consequential costs, in the event of delay in completion of the work...s. The amount of liquidated damages required was $2,500 per week. WHAT CAUSED THE DELAY The contract was on time and, three days short of completion, a plumbing fitting failed causing substantial water damage to both the new works and the existing structure. Repair and/or replacement of floors, floor coverings, bespoke custom cabinetry, skirting boards, wall boards and ceilings was required. The repairs took 6 weeks (42 days). The liquidated damages were not insured and are the builders responsibility to pay under contract. INSURANCE Not all policies will cover liquidated damages. It is always best to have in depth discussions with your insurance broker so that you can understand what is and isnt covered, and what additional covers are available to you and your circumstances.

14.01.2022 Great support to local polo players today at Centennial Park. The skill of the players & control of the horses is astounding.

14.01.2022 Flooding doesnt just damage property.

14.01.2022 Research conducted by ASIC in 2014 indicated that most insurers adopt a "no advice" or "factual" information model, leading to most consumers to guess what their sums insured should be, thus resulting in underinsurance, particularly in the home & contents space. People requiring advice and assistance around insurance should always seek a qualified insurance broker, who has the training and expertise to assess their insurance needs and advise them on the best possible products available to cover those needs.

13.01.2022 Overnight there has been a major fire in the Telstra Exchange and there are currently no landline phones or internet access in the Parklea area. Telstra are deploying a mobile exchange van to the area, however estimates to restore services is approx a week.

13.01.2022 Safe & Happy Christmas from all of us at Trans-West. Re opening Wednesday 28th January.

11.01.2022 Is Cyber Liability Insurance for your business? Cyber crime is on the rise, no question about it. Unfortunately businesses don;t appreciate the impact until it is too late. Here are a few claims examples as to how a Cyber Liability may respond in the event of a claim.... 1. Real Estate Agent; 6 staff, $8m turnover The insured had a ransomware virus enter their computer system where the hacker demanded a payment of USD$500 to be made. The insureds business was unable to function normally for 7 days. The policy responded and paid $7,440 to cover the cost of restoring information, payment, as well as lost man hours. 2. Accountant, 20 staff, $3.5m turnover A former IT contractor allegedly logged in remotely without authorisation and deleted filed on the insureds server. However, when the police interviewed the individual, he advised that all of his computers were stolen before the insureds computers were hacked. The policy responded by paying 8,000 in costs incurred while restoring and repairing the server damage caused by this incident. 3. On-line Clothing Retailer, 5 staff, $2m turnover On two occasions, January & March, the Insureds computer systems was affected by a crypto locker virus which prevented the Insured from being able to operate as usual. The policy responded by paying $14,000 in IT expenses to restore the Insureds computer system back to the position they were in before the virus. The above are just a few examples of very simple claims that affect businesses small and large. If you would like to know more about Cyber Insurance and the options available, please contact your Broker today. (Information sourced from DUAL Australia)

11.01.2022 Another huge loss to the NZ community & surrounding landscape. Seems insurers are well equipped to handle the losses. We hope the clean up & recovery is expeditious for everyone.

11.01.2022 Some handy tips here.

10.01.2022 Could be worth watching.

09.01.2022 Despite the rain weve had over the past few weeks, this is still an interesting little infogram.

09.01.2022 Recovery Partners recently posted that forklifts are one of the major causes of injury and fatalities in Australian workplaces, with over 250 incidents being reported each year in Victoria alone. They further highlighted that a recent fatality on a work site in Milperra, NSW, saw an offender being fined $255,000, despite appropriate licensing and operations in place. To ensure forklift safety in your facility, Recovery Partners suggest:... Separate the pedestrian and forklift traffic by creating designated walkways or travel ways. Restrict people from entering areas where the forklift is operating. Keep a safe distance from the forklift whenever possible. Ensure the area is well lit and there are no obstructions. Limit forklift travel speed. Do not walk near or under raised forks.

08.01.2022 Take care over the next few days & happy Australia Day for the 26th.

07.01.2022 More photos of the reality and destruction of the recent earthquake in NZ.

06.01.2022 Destruction form more National Disasters, this time from fires in the US.

05.01.2022 Is a Management Liability Policy for you? Employment Practices Liability is one section of a typical Management Liability policy. The following claims example provided by AIG Insurance LImited shows how a policy might respond.. EPL- Settled Claim Retail company & employee... An employee had been working in one of the insureds many retails stores. The employee later resigned and made allegations in relation to sexual harassment against her manager. Manager was subsequently dismissed. The employee chose to issue proceedings in the Federal Court. Matter was subject of media attention and the Insured submitted a claim. AIG reviewed the matter and confirmed indemnity and appointed solicitors to defend the claim on the insureds behalf. It became apparent that the insured had an exposure on the claim. We invited the parties to a mediation in an attempt to resolve the matter and later the matter was settled at mediation for $150K. If youre worried about the financial impact of employee related disputes on your business, perhaps its time to discuss the option of a Management Liability policy for your business.

05.01.2022 Practise day at Newcastle track for the Metro Cup next weekend. Good luck!

05.01.2022 Are you GHS Ready? Check out this video. https://seminars.swa.gov.au/are-you-ghs-ready

04.01.2022 A quick repair would have reduced what could have been a significant financial impact on local business & government. Well done Japan for a speedy repair.

03.01.2022 CGU Broadcast: Severe Hail affected many parts of NSW over the weekend and we have received a high volume of notifications, as a result we have partnered with specialist hail repairers to assist us in managing motor hail claims to ensure the best method of repair is offered to customers with hail damaged vehicles. We appreciate that the repair process is slightly different from our normal motor claims process, and that you and your customers may have questions about how this ...works and why were asking them to attend a specialist hail repair centre. Weve developed the following FAQs to help provide clarity around the process, and help you answer any customer queries you may have. http://click.info.cgu.com.au/

03.01.2022 Check it out if you can

01.01.2022 Are you a... Boat Retailer Retail Chandlery and Boating and Skiing Accessories Trailer Boat and PWC Service and Repair... Marina Operator Boat and Yacht Clubs Boat Builder If you are, we can assist you with a Boat Dealers and Builders Insurance products. Its a policy that has been designed for a business that is primarily a Boat Retailer and/or Boat Builder and has Ship Repairing and Yacht Broking as part of their business activities. It also covers all stock owned or on consignment and the clients business activities under the liability section. There is no requirement for a business to be both a Boat Dealer and a Boat Builder. They can be either one, or both. The Material Damage section covers the material damage to Watercraft whether it is dealer stock ready for sale, chandlery or equipment owned by the insured or a boat in the process of being built. Cover extends to boats on land, on water, being demonstrated, being exhibited, being delivered or being collected. Including cover for private pleasure use by the insured, the principals or Employees. The Liability cover provides for the liabilities arising out of your business as a Boat Dealer and/or Boat Builder and/or Ship Repairer and/or Yacht Broker. For more information please contact one of our Account Managers Today.

01.01.2022 Want to know whose who in the insurance industry? Heres a short overview of some of the regulators in Australia. https://knowrisk.com.au//insurance-representative-bodies-w

01.01.2022 I spy, with my little eye, a TransWest go kart flying by. Some of the awesome people we sponsor racing in Orange last week. We know motor sport!