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23.01.2022 2021 marks my 23rd year in the travel industry and 11 years of running my own travel business in partnership with TravelManagers Australia. In February 2020 my business was thriving. I had built up a large and very loyal client base. I loved my job and the flexibility of working from home. I was in my element!! All that changed overnight when on the 19th of March, Scott Morrison announced the International border closure and Australian travel ban. My business flat-lined im...mediately. I spent the following six months working full time cancelling and amending a full years worth of bookings. Applying for refunds where possible, managing credits, deciphering ever-changing policies and procedures, chasing refunds, and eventually processing refund payments back to my clients. This process is still continuing today. It has been a devastating and traumatic time for the entire industry. This clip below from Denis Bunnik of Bunnik Tours sums up how we are feeling as an industry and the frustrations we are facing as we try to move forward. Many agencies have already collapsed and many more will follow when job keeper ends in March. The job keeper payments have kept me in business and I am extremely grateful. I am also grateful for the TravelManagers business model which means I have very few overheads and it has allowed me to pick up some temporary, part time work to supplement my income while we are unable to travel. I have many clients with thousands of dollars tied up in travel credits relying on me and I am determined to be here for them on the other side of this pandemic. TravelManagers - Karen Whitehead is still "Open for Business"!! I am still available to assist you with all your travel needs. If you're planning a trip somewhere in our amazing country this year, do your bit to assist the travel industry and book your domestic trip with a travel agent.

21.01.2022 I really miss booking holidays Just can’t wait for our wonderful world to reopen and to connect with all my lovely clients once again. #imisstravelling #openourborders #supportyourtravelagent #missmyclients #personaltravelmanager #travelmanagers ... https://youtu.be/LavYoH2rZao

19.01.2022 State Borders Update; There has been a few changes since my last post including a glimmer of hope for my clients south of the Murray. Regional Vic residents will be allowed to enter the Northern Territory from 2nd November as long as case numbers remain low! New South Wales: Open to all except Victorians.... Queensland: Open to all except some NSW and all VIC residents. Residents of Northern NSW can now enter QLD and vice versa. As of November 1, All NSW residents will be able to travel to QLD and vice versa if there are 28 days of no community transmission. Victoria: Open to all but with major restrictions in place. South Australia: Open to all states and territories except VIC until December 2020 (estimated). Northern Territory: Open to all except VIC and Greater Sydney hotspots. As of October 9, The NT will reopen to all of NSW. As of November 2, The NT will reopen to regional Victoria if cases remain low. Western Australia: Closed to all states and territories until 2021 (estimated). Tasmania: As of October 26, Tasmania will reopen its border to South Australia, Queensland, Western Australia, the Northern Territory and the ACT residents. It will remain closed to all other states and territories until further notice. Australian Capital Territory: Open to all except Victorians. See below for more info on Covid Safe domestic travel. https://www.australia.com//useful-tips/coronavirus-travel-

18.01.2022 PSA THE NORTHERN TERRITORY IS OPEN FOR VISITORS That's right! You are now able to visit the stunning NT without the need to quarantine on arrival. (This currently excludes Victoria and Greater Sydney although Greater Sydney expected to be able to travel from 9 October).... What is your favorite place in the Northern Territory? For me it's hard to narrow down to just one. I absolutely love the laid back city of Darwin and have been fortunate to visit several times. I have also had the amazing experience of driving from Albury, NSW all the way to Darwin (approx 4200 kms). We visited the iconic Uluru which lived up to all expectations and toured the sights of Alice Springs. We also spent a night at the Daly Waters Pub, swam in the pristine Mataranka Springs, sailed the impressive Katherine Gorge and took a scenic flight over beautiful Kakadu NP. The NT offers such diverse and spectacular scenery and experiences. It really should be on everyone's bucket list. If you're itching for a getaway, I am still open for business and here to assist you with all your domestic travel arrangements.

12.01.2022 Are you starting to write your Christmas gift list? I'm sure there's more than one person on that list who would love the gift of travel this year Our TravelManagers Gift Certificates are the perfect option for those hard to buy for family members. They are valid for three years and can be used for any travel product domestic or international - Accommodation, Airfares, Car Hire, Day Tours and lots more!... #supportlocalbusiness #shoplocalthischristmas

05.01.2022 I have more great news to share today Can you imagine yourself enjoying an award winning Shiraz in the picturesque Barossa Valley? Perhaps immersing yourself in the culture and flavours of Adelaide? Or getting back to nature exploring the rugged coastline, natural wonders and wildlife of Kangaroo Island? Well you can now make all this a reality!! As of midnight tonight, South Australia will reopen their borders to residents of NSW! Start packing your bags, its time for... a holiday. Here's an update for you on all the current border restrictions across Australia; New South Wales: Open to all except Victorians. Queensland: Open to all except some NSW and all VIC residents until December 2020 (estimated). Residents of Northern NSW can enter QLD from 1 October and vice versa. Victoria: Open to all but with major restrictions in place. South Australia: NSW residents can enter the state from 23 September when the state will then be open to all other states and territories except VIC until December 2020 (estimated). Northern Territory: Open to all except VIC and Greater Sydney hotspots. The NT will reopen to all of NSW from 9 October if cases remain low. Western Australia: Closed to all states and territories until 2021 (estimated). Tasmania: Closed to all states and territories until December 2020 (estimated). Australian Capital Territory: Open to all except Victorians. Keep up the great work Victoria and I'm sure these restrictions will be lifted for you very soon.

04.01.2022 Happy Australia Day! How lucky we are to live in this beautiful country

01.01.2022 Congratulations to our very own "Flying Kangaroo" for topping the 2021 Worlds Safest Airline list. Now... if only borders would re-open and remain open so we could confidently book some holidays