TSA Philippines in Pasay City, Philippines | Business Center

TSA Philippines

Locality: Pasay City, Philippines

Phone: +638049400

Address: 14/F Five E-Com Center, Harbor Drive, Mall of Asia Complex 1300 Pasay City, Philippines

Website: http://www.tsagroup.com.au

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25.01.2022 Apply Now! We are hiring for the following positions: Messaging Agent - https://smrtr.io/4CCJL HR Business Partner - https://smrtr.io/4zmHk Real Time Analyst - https://smrtr.io/4CMXS... Sales Support Officer: https://smrtr.io/4rp_V Instructional Designer: https://smrtr.io/4yc7F Learning Administrator: https://smrtr.io/4ybwF Chat Operations Manager: https://smrtr.io/4zjSM Order Management Agent: https://smrtr.io/4BcYK What should you expect from us? -Competitive Salary package -Shuttle Service provided for employees -HMO coverage with free dependent -Life Insurance Coverage -Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines -Progression and development with a career path. #OneTSA #TSAWay #WeAreHiring #JobOpenings

24.01.2022 Apply Now! We are hiring for the following positions: Apply for Sales Support Officer: https://smrtr.io/4rp_V Apply for Instructional Designer: https://smrtr.io/4yc7F... Apply for Learning Administrator: https://smrtr.io/4ybwF Apply for Chat Operations Manager: https://smrtr.io/4zjSM Customer Relationship Officer: https://smrtr.io/4BsPR Order Management Agent: https://smrtr.io/4BcYK What should you expect from us? -Competitive Salary package -Shuttle Service provided for employees -HMO coverage with free dependent -Life Insurance Coverage -Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines -Progression and development with a career path. #OneTSA #TSAWay #WeAreHiring #JobOpenings See Less

21.01.2022 Legends Journal features Vergel. He has been with TSA for 2 years and is working as a Team Leader for our Messaging Team. #OneTSA #TSAWay #Essentialworker

19.01.2022 Get 5K referral incentive for each Real Time Analyst hired referral! *Terms and Conditions apply Use this link to view job details, register your referrals or share with friends! https://smrtr.io/4Fk9N... #OneTSA #TSAWay #WeAreHiring

16.01.2022 The Real Time Analyst is responsible for monitoring all queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. Qualifications: - At least 1 year RTA or related experience. - Well versed in workforce planning methodology.... - Highly skilled with WFP scheduling software. - Demonstrable experience of effectively engaging with the business. - Build relationships quickly with key internal and external business partners. - Be Proactive versus reactive in anticipating workforce needs. - Rise to a challenge and thrive in a fast paced demanding environment. - An understanding of Call Centre Metrics. - Experience using Microsoft Excel. - Experience using Microsoft office software. - Able to demonstrate logical reasoning and the ability to communicate complex information. - A customer service orientation. - Can-do attitude. - Strong analytical skills. - Must be willing to work on a Graveyard/ Nigh Shift with a schedule rotating roster between 4pm-6am - Must be willing to work on-site in/ near Mall of Asia Complex What should you expect from us? Competitive Salary package Office based role HMO coverage with free dependent Life Insurance Coverage Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines Progression and development with a career path. For priority processing, access this link: https://smrtr.io/4CMXS

15.01.2022 Fresh graduates are welcome to apply! For priority processing, access this link: https://smrtr.io/4BcYK The Order Management Agent ensures customer satisfaction by accurately provisioning customer details into CRM tool of client and TSA (current and legacy), proactively monitoring completion, performing order remediation in a timely and effective manner. Potential contact to customers and other departments to fulfil services.... What should you expect from us? 15K Salary package with allowance (Plus 2K upon regularization) Rotating night shift from 4pm to 6am, Sunday to Thursday Night Differential Office based HMO coverage with free dependent Life Insurance Coverage Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines Progression and development with a career path. What will a normal day look like? The Order Management Agent ensures customer satisfaction by accurately provisioning customer details into CRM tool of client and TSA (current and legacy), proactively monitoring completion, performing order remediation in a timely and effective manner. Potential contact to customers and other departments to fulfil services. Qualifications: High School Diploma, Vocational Diploma/Short Course Certificate, Bachelor's/College Degree. At least 6 months relevant experience Meets the typing requirement. (35WPM Non Voice) Has critical thinking skills with a focus on issue resolution and customer satisfaction. Can multitask and has high attention to details. Amenable to work in Pasay for a graveyard shifting schedule. *Not open to current TSA employees.

14.01.2022 TSA Boggle Game! This activity is open to all active TSA Team Members. First 3 who comment, with the right answer will win... How to play boggle game: The goal of the game is to find as many words as possible in a jumbled grid of 16 letters. Write down as many words as you can using the comment section Letters can only be used once per word, and words must be 3 letters or longer.

14.01.2022 For priority processing, access this link: https://smrtr.io/4FzSJ The Telstra Saves Team Member (TM) plays an integral role in executing TSA’s purpose. The goal of the TM is to support our client with acquiring, engaging and retaining our client’s customer base. They achieve this by acting as a brand ambassador, representing, promoting and selling our client’s suite of products and service to new and existing customers.... 27K Salary package with allowance Rotating shifts on a Monday - Sunday, 5am - 11pm roster HMO coverage with free dependent Life Insurance Coverage Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines Progression and development with a career path. Who are we? TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We are currently looking for superstars to join our vibrant and energetic team! At TSA, not only are we customer inspired, but we are also about making you feel valued and appreciated. Here are a few work perks we have put in place to help motivate our team: Competitive salary rates, with fantastic rewards structure We promote within the company! Look no further to take the next step in your career Fun, rewarding environment with "fire-downs", VIP Awards Nights, annual Rewards and Recognition What will a normal day look like? You will engage customers, build rapport, retain & save customers by understanding their needs and offering value added solutions that will drive brand loyalty and advocacy for Telstra. You will also be required to: Navigate through multiple systems and customers whilst maintaining customer engagement through Inbound Calls Address concerns from new and existing customers Work a rotating roster, Monday - Sunday, 5am - 11pm (potential weekend and overtime shifts) Work towards achievable Customer Service, Saves and Sales targets and KPIs Provide class leading customer experiences If you have previous customer service or sales experience, love technology and are looking to kick-start your career, you could be just the person we are looking for. For priority processing, access this link: https://smrtr.io/4FzSJ

12.01.2022 Bayanihan for the victims of #TyphoonUlysses Drop any donation drives you know in the comment section. Let's help each other in these trying times. No amount is too small. #TSABayanihan #OneTSA #TSAWay

11.01.2022 Things to remember this rainy season #SafetyTips #MondayTips #TSAWay #OneTSA

11.01.2022 Rewards await! All you have to do is answer the survey, click the link below to start! Link: https://www.surveymonkey.com/r/FXBV55J... *Survey is open from june 4 to june 27. (deadline extended) *Winners will be announced on July 2. *Promo is open to non-TSA employees only. *Terms and conditions apply.

09.01.2022 The HR Business Partner is a leadership role that acts as a trusted consultant to the leadership team in the assigned line of business (LOB) in areas of HR; including employee relations, employee benefits, policy creation, HR administrative services, workforce planning, among others. The HR Business Partner works hand in hand with the HR Manager in the design, development and implementation of HR programs. Who you should be?... Must have a minimum of 4 years experience as an HR Generalist / HR Business Partner interacting directly with Business Leaders in a challenging and fluid environment. With experience with a range of complex Industrial Instruments With Experience in Talent Acquisition and Talent Management Must have facilitation skills and experience with large teams of Managers/Employees Must have working knowledge of Labor Laws With excellent problem-solving skills Excellent organisational skills Works well with a team Must be flexible and adaptable Must be excellent in communication/negotiation (written and verbal) Highly analytical Able to use appropriate data to underpin decision making Willing to work full time both in-office and in a remote capacity Qualifications The following makes you a stronger candidate for the role: Graduate of Behavioral Science, Human Resource Management and/or Business Management 7 years of experience as an HR Generalist / HR Business Partner Experience in a BPO environment Experience in the HRIS platform With proven change management skills Employee Engagement experience For priority processing, access this link: https://smrtr.io/4zmHk

06.01.2022 Through Messaging, the agent shall be responsible for formulating personalised solutions to promote and sell products or services to customers. They are a connecting link between the client and the customer as they ensure that the needs of the customers are fulfilled. -27K Salary package with allowance -Rotating day to mid shifts from 5am to 11pm -Office based... -HMO coverage with free dependent -Life Insurance Coverage -Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines -Progression and development with a career path. What will a normal day look like? You will engage customers, build rapport, retain & save customers by understanding their needs and offering value added solutions that will drive brand loyalty and advocacy for Telstra. You will also be required to: -Navigate through multiple systems and customers whilst maintaining customer engagement through messaging -Address concerns from new and existing customers -Work a rotating roster, Monday - Sunday, 5am - 11pm (potential weekend and overtime shifts) -Work towards achievable Customer Service, Saves and Sales targets and KPIs -Provide class leading customer experiences If you have previous customer service or sales experience, love technology and are looking to kick-start your career, you could be just the person we are looking for. Qualifications -Excellent communication skills -Chat/Messaging Agent background is preferred in a BPO setting -High school graduates must have at least 1 year BPO experience. College level applicants, BPO experience is an advantage -Applicants who supported Telstra in other companies are subject for rehire eligibility check* -Priority will be given to successful applicants with valid NBI clearance and government numbers. -Online applications preferred For priority processing, access this link: https://smrtr.io/4CCJL

01.01.2022 Legends Journal features Catherine. She has been with TSA for a year and is part of the Messaging Team as a Sales Agent. #OneTSA #TSAWay #Essentialworker

01.01.2022 5 tips for Acing Your Remote Interview! Preparation is a critical element for any interview. Consider following these steps in order to prepare effectively for your online interview: #OneTSA #TSAWay #MondayTips