Tyro in Sydney, Australia | Financial service

Tyro

Locality: Sydney, Australia

Phone: +61 2 8907 1700

Address: Level 1, 155 Clarence Street 2000 Sydney, NSW, Australia

Website: https://www.tyro.com

Likes: 12394

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• Financial service
• Bank
• Commercial bank

24.01.2022 Good evening. We remain completely focused on getting all impacted customers back up and running as quickly as possible. Many thanks to all our customers for helping us expedite the collection of terminals and please know we will continue working 24/7 until we have completely resolved this issue. Please visit status.tyro.com for further updates and send any questions or queries to [email protected].

24.01.2022 Bubble Nini Tea offers delicious bubble tea served from its beautiful stores that are filled with flowers. The owner Lara opened Bubble Ninis first store nearly 2 years ago, with the aim of serving fresher and healthier versions of bubble tea. Everything on the menu at Bubble Nini is made with fresh pearls without preservatives. A customer favorite is Honey Im Home; the gorgeous purple color comes from the combination of butterfly pea flower tea with fresh lemon and lim...e, aloe-vera jelly and chia seeds. When it comes to transporting your tea, Bubble Nini has a delightful solution thats environmentally friendly: a fluffy cup holder complete with rabbit ears! We chatted with Lara about how Tyro makes running her business easier. That Tyro integrates with her Point of Sale System POSPal has made things really simple for her staff to process payments: We press a button on our Point of Sale and it comes up straight away on the Tyro Machine. I dont have to worry about my staff making any errors. Lara also mentioned that the fast card payment processing times of Tyro really helped keep customers happy with swiftly moving queues: It also works really quickly, and that really makes a difference. When we have a lot of customers in store looking to buy their bubble tea and go, we need something thats fast and easy to use. Tyro just makes everything more convenient.

24.01.2022 Wholegreen Bakery is an award-winning gluten-free bakery based in Sydney's eastern suburbs. With business at their first venue going well, in March 2020 they took the plunge and opened a second venue in the Sydney CBD. Two weeks after opening, they had to close their doors due to COVID-19. Determined to overcome this setback, they launched online ordering via their website for pickup or delivery in April 2020. Tyro was able to assist them with this process by enabling their online payments.

23.01.2022 We asked Cherie of Wholegreen Bakery about her experience getting setup with Tyro eCommerce

23.01.2022 For this R U OK Day, weve collated a list of mental health resources you may find helpful: https://bit.ly/2R7onwO

22.01.2022 As we count down the weeks until the end of the financial year, small business owners across Australia should all be thinking about things like depreciation, capital expenses, and tax write-offs. But what does all this actually mean? Read on here: https://bit.ly/3zflgrx

22.01.2022 Good evening. Again, our most sincere apologies for the disruption being caused. We emailed further details regarding our recovery solution to our impacted merchants today. Please visit status.tyro.com for an overview of the important information contained in that email.

22.01.2022 Small business owners willingly wear many hats. One job that many drag their heels on, though, is the balancing of books. Keeping track of expenses, paying wages, and tallying the sales can be very time consuming particularly as your business grows. Its why many small businesses choose to outsource the financial side of things to a bookkeeper or an accountant. Question is, which ones right for you? Or do you need both? Before you decide, it helps to know who does what. https://bit.ly/39RXZi6

22.01.2022 Installing or swapping out the battery in your Tyro EFTPOS machine is a quick and easy process. Take a look at our guide for all the steps:

22.01.2022 The payments industry will be temporarily increasing the contactless card PIN limit from $100 to $200 to help reduce the risk of COVID-19 transmission by reducing physical contact with the payment terminal. Read more: https://www.auspaynet.com.au/resources/ContactlessLimits

21.01.2022 Good morning. Firstly we apologise for the disruption being caused. Together with our terminal supplier, Worldline, and Amtek, we continue to do everything possible to expedite the resolution process of collecting, repairing and returning terminals. We have provided a further update to impacted customers this morning about progress made on fixing locked terminals. We are collecting approximately 2,000 terminals a day for repair and return via the fastest possible delivery m...ethod. Based on the quantity of terminals being collected daily, and the time to return fixed terminals, we expect to have the majority of impacted customers back to normal operations by the end of this week, with the remainder operational over the course of the following week. Many customers have already dispatched their locked terminals and we expect the turnaround time, from terminal collection to return, to range between two and four days, with this timeframe being location dependent. Please visit status.tyro.com for further details including responses to some frequently asked questions, and continue to contact us at [email protected].

20.01.2022 eCommerce isnt all just webstores and shopping carts. In fact, you dont even need a website. See how Tyro can help you get set up with online payments: https://www.tyro.com//you-dont-need-a-website-to-get-into/

20.01.2022 Thank you to all who entered our $5,000 Get Cracking competition. We received a real variety of responses from businesses on what they are getting cracking with in 2020, from business renovations to expansions to marketing. We're excited to announce that the winning entry came from Susan of Bean Boss Pty Ltd Mobile Coffee! Susan inspired and entertained us with her goal of expanding her business through the purchase of a new van. Thank you to all who entered and best of luck in achieving your 2020 business goals.

20.01.2022 It’s an all too familiar 2020 story. But for this new-to-Tyro customer, a critical business problem kickstarted a thriving new way of working within weeks. See how the team at Wholegreen Bakery kept their business running- delivering tasty treats to customers across New South Wales, all while seeing through the opportunity to expand operations: https://bit.ly/2HChLVA

20.01.2022 Troubleshooting tip for our customers: When troubleshooting your Tyro EFTPOS Machine, the first step you should try is turning it off and on again. For both the Tyro CounterTop EFTPOS machine and the Tyro Mobile EFTPOS machine, it’s as simple as holding down the Yellow "Corr" button for a few seconds until the machine restarts. ... As always if you’d still like assistance, contact our 24/7 Customer Support team on 1300 966 639 or [email protected]

19.01.2022 Knowing how to optimise your online payments solution is a significant consideration for many businesses as restrictions ease in some states. Bronwyn Yam, Chief Product Officer at Tyro, shares her tips for those thinking about taking their business online or optimising their current solution: https://bit.ly/2BGKNkp

19.01.2022 Tyro is excited to announce that Rebate Estimates are now available through HealthPoint, providing Dental and Optical practices with the ability to generate on-the-spot estimates for treatment costs covered by Private Health Insurers (available on selected Practice Management Software’s that support this feature). To find out more about our Rebate Estimate feature visit, https://www.tyro.com/industries/dental/

17.01.2022 The contactless card PIN limit is increasing from $100 to $200. Why is this being done and how will this work? Take a read here: https://www.tyro.com//the-contactless-card-pin-limit-is-i/

16.01.2022 With one week left, there is still time for a chance to win $5,000! Hit the competition page to answer the question - what will your business do this year to get cracking? Tyro customers have already shared exciting business goals around business renovations, purchasing new equipment and marketing their business. Where will you take your business this year? T&Cs apply.

16.01.2022 Front of house can get hectic on a busy night. Heres how to keep the crowds moving with Pay@Table: https://www.tyro.com/blog/reduce-the-queues-with-paytable/

15.01.2022 The theme of this years IWD is #EachforEqual, bolstering the idea that each one of us can help create a gender equal world. We asked Tyros from around the business about what that idea meant to them, and why its so important. #IWD2020

15.01.2022 The dust is settling on the first Federal Budget delivered since the pandemic began and the pundits have shared their views, but what are the key take-outs for small business? https://bit.ly/36UkioF

14.01.2022 Good evening. Please find following some further information on our resolution plan. Again, we apologise for the impact this is having on your businesses. Please know we continue to work around the clock to get non-functioning terminals operating again. Our recovery activities have been initiated and we are confident the plan we have in train is the fastest possible solution available to bring all impacted terminals back to an operatable state. Since yesterday we have had tec...hnicians on the ground, around the country, starting to collect locked terminals. These terminals are being rapidly returned to our facilities and this collection process will continue over the weekend and next week. We also have a team working 24/7 to fix the terminals which will then be returned to you in the fastest way possible. We expect the turnaround time, from terminal collection to return, will range between two and four days with this time frame being based on location dependent. We will be in touch with you via email tomorrow with further information and will provide regular updates on progress and status on this page. You can also contact us on [email protected]. Again our most sincere apologies for the impact this is causing you.

14.01.2022 People love to buy stuff online. According to the 2019 eCommerce Industry Report issued by Australia Post, more than 73% of Aussie households shopped online in 2018, spending a staggering $27.5 billion. Thats an increase of 24.4% from the previous year. Who wouldnt want a piece of this pie? So lets take a look at what makes a solid eCommerce strategy and the things you can do to boost your chances of converting online: https://www.tyro.com//why-ecommerce-is-easier-than-you-th/

13.01.2022 New legislation was introduced into the Federal Parliament late last week requiring large businesses to be transparent about their payment times, especially to their small-business suppliers: https://insidesmallbusiness.com.au//payment-times-reportin

12.01.2022 Work180 spoke with ten women on their experiences working in sales and their strategies for success. Among them was Denise, Customer Success Manager at Tyro. Take a read of the article here: https://au.work180.co//10-women-share-how-to-succeed-in-sa

12.01.2022 No matter where you are or what time zone you’re in, you can gain rapid insights into your business with the Tyro Portal or the Tyro App:

12.01.2022 Interested in virtual care models in a post-pandemic world? To find out more, join Tyro partner MedicalDirector on the series of panel interviews theyve launched, take a look here:

12.01.2022 All the best to businesses in Melbourne on their first day back trading. Our 24/7 Customer Support team continues to be available if you need any assistance. Don’t hesitate to contact us on 1300 966 639 or [email protected]

12.01.2022 Whether its online or in-store, Tyro makes accepting payments simple, fast and secure. Take a look at 5 ways Tyro eCommerce can benefit you and your business:

11.01.2022 We spoke with Christina, Practice Manager at Green Square Health, about how Tyro's fast, efficient and integrated payments solution has helped their practice.

10.01.2022 Weve compiled a list of helpful resources for business owners, containing advice and information on their business operations as well as their health and wellbeing: https://bit.ly/2A9fkGS

10.01.2022 We spoke to Daniel, GP and Founder of Green Square Health, about why the practice opted for Tyro from day dot:

09.01.2022 See how using the Tyro App alongside Tyro EFTPOS can make running your business easier, free up your time, and help you get cracking this year. To learn more, visit www.tyro.com

09.01.2022 A few questions have come our way on taking payments safely now that trading restrictions are easing up. Here youll find the answers plus links for more information: https://bit.ly/2zS8e9v

08.01.2022 Here are some handy hints and discounts to help retailers get through some of the challenges they might be facing right now, brought to you by some of retails biggest suppliers across software and finance including us at Tyro, Vend, Xero, Google, BigCommerce, Afterpay, Deputy and many more. Take a look at: lovelocalretail.org

08.01.2022 The integration between Tyro’s payment solution and Halaxy's Practice Management Software has proved key to the health of Aevum Physiotherapy. We caught up with Aaron, principal physiotherapist and director, to find out why.

08.01.2022 This International Womens Day, wed like to take a moment to reflect on why visibility and inclusion matter so greatly not just on this one day of the year, but on all 365 of them: https://bit.ly/2IqHZHH

07.01.2022 If you havent used your Tyro EFTPOS machine in a while and are about to start getting customers paying in person again, follow these instructions to make sure everything goes smoothly: https://bit.ly/3hz6i6A

07.01.2022 Good evening. Our sincere apologies for the disruption being caused. Please know we are working around the clock to get you a functioning terminal. Further to our update yesterday about the logistics of collecting and returning locked terminals, we are now providing an additional return option to help expedite the resolution process. While our third-party partner, Amtek, will continue to collect terminals around the country as quickly as possible, we will also provide the opt...ion for you to send your locked terminals in immediately via Australia Post Express Post. We will refund the cost of the parcel box and postage for any customers who choose this option. For further information please refer to status.tyro.com or contact us on [email protected]

06.01.2022 Manly Food Co-Operative plays a central role in the seaside havens bustling community, having been the areas key supplier of low tox, low waste food sourced from local producers for the past 20 years. When Tyro spoke with its chairperson, Sarah Weate, she had a lot to say about the benefits of managing payments remotely for a volunteer organisation. Read more here: https://www.tyro.com//why-tyro-was-the-way-forward-for-th/

06.01.2022 To celebrate International Womens Day (IWD), the Women of Tyro held a lunch session headlined by Avril Henry. Avril spoke on the importance of improving gender equality in Australia, and how its crucial that the conversation on this issue continues. The Women of Tyro group is contributing to keeping this conversation going, by providing a space for Tyro women to collaborate, celebrate and support one another to succeed. #IWD2020 #internationalwomensday #WomenofTyro #iwd

06.01.2022 We’re pleased to announce that Tyro is now an active data holder under the Consumer Data Right (CDR). This is good news for us and for you, as the CDR introduces new levels of control and transparency around your banking data, plus it could unlock your potential to streamline otherwise mundane processes. To find out more about how Consumer Data Right works, and its potential benefits - see here: https://bit.ly/3xfmBwE

04.01.2022 Along with the usual challenges that come with the busy festive season, additional impacts as a result of the pandemic are expected to occur. Here are some thought starters from Tyro on what you can do to prepare: https://bit.ly/3mvmG9S

04.01.2022 As an operator of three hotels in Tasmania, Pentagon Group is all-too-familiar with the impact the mandated closure of pubs and restaurants, and broader restrictions on people movement, have had on Australian businesses. Confronted with this uncertainty, Pentagon quickly began to explore ways they could keep delivering for their customers and diversify their own business. Take a read of how they continued to provide for their customers during COVID-19: https://bit.ly/2Zyg4PP

04.01.2022 We are excited to announce that we are teaming up with GroupTogether in support of their Keep Your Cafe initiative. KeepYourCafe allows customers to contribute to their favourite cafe or restaurant, as well as leave messages of support. Registering your business on the KeepYourCafe website is simple, and getting your customers involved is as easy as sending them the link to your KeepYourCafe page. Tyro is covering all of the costs of processing contributions, so every cent go...es to participating cafes and restaurants. Register at keepyourcafe.com

04.01.2022 With the Tyro App, you can manage business on the go and control your finances anywhere, any time. Take a look at 5 ways the Tyro App can help you stay on top of your business:

04.01.2022 Take a look how Tyro integrated with Costar - Automotive & Tyre Software has benefited Tyrepower Gregory Hills with better business banking: https://youtu.be/LL3w5LTF6Ps

04.01.2022 As the Australian government moves to ease restrictions on hospitality venues and retail stores, here are some resources to help you keep your customers and employees safe when reopening your business to the public: https://www.tyro.com//coronavirus-safety-prevention-tips-/

03.01.2022 More and more Australian businesses are looking into eCommerce, and if youre one of them theres a few important considerations to make at the planning stage. Take a look at what needs to happen when, and who youre best to ask for help: https://bit.ly/3kRfgxM

03.01.2022 At Tyro, innovation is in our DNA. See how we can help you reimagine the way you do payments and banking with integrated EFTPOS and eCommerce.

03.01.2022 If youre a Tyro customer that runs a restaurant or cafe, most of what you need is already in place to get you started on takeaway and/or home delivery services. All it takes is a couple of steps: https://www.tyro.com//you-could-already-have-what-you-nee/

03.01.2022 When faced with such a challenging environment some businesses have opted to reinvent their way of operating to remain trading, and that's what Tyro customer Impressive Dumplings decided to do. Wed like to congratulate Jay and the team at Impressive Dumplings for showing resilience and innovation in pivoting their business strategy during these difficult times. Read the story here: https://www.tyro.com//how-brisbanes-impressive-dumplings-/

02.01.2022 Good evening. Firstly, we apologise again for the disruption this issue is causing our impacted customers. We remain focused on finding a solution and would like to share an update on progress made today. We can confirm that the root cause is a configuration issue which has locked some of our terminals. Unfortunately, this issue cannot be resolved simply with a software update performed remotely. We have however developed a multi-pronged approach to resolve this issue for o...ur impacted customers and expect to be in a position to share a more detailed timeline tomorrow. Our solution includes a combination of : -collecting impacted terminals that will be fixed and redeployed; -sending technicians out to our customers to perform a quick manual update; and -sourcing new terminals which should arrive imminently. Our team continues to work around the clock to restore connectivity as soon as possible for our impacted customers. Further information will follow tomorrow. Please continue to monitor this page and you can contact us directly at [email protected]

02.01.2022 COVID-19 changed the way many businesses operated as they adapted to a situation they hadnt been confronted with before. For medical practices, this meant changes to their in-practice processes, as well as embracing new technologies. Read about how Wellers Hill Medical Centre transitioned to ensure their patients safety and continued business: https://bit.ly/3fT00xn