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United Energy

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25.01.2022 Weve had some questions about why we're continuing to conduct planned outages in the context of the communitys response to COVID-19. Planned maintenance is an essential part of how we manage our network. Planned outages allow our crews to safely maintain the electricity network so we can keep delivering reliable power to homes and businesses. By doing this planned work today or over coming weeks, we are reducing the risk of unplanned blackouts in the future.... You can find our full statement as well as advice on food safety and what to do in a planned outage here: https://www.unitedenergy.com.au/media-statement-regarding-/

25.01.2022 Tonights strong wind storm has brought down trees and branches onto powerlines, causing multiple power outages across Melbournes south eastern suburbs and the Mornington Peninsula. We have extra crews on board and they are working as safely and as quickly as possible to get power back on to more than 16,000 customers, including about 24,000 between Ringwood and Box Hill. Already, crews have restored power to more than 33,000 customers. At this stage, there are more than 97 ...separate faults on our network, including 12 powerlines down. We know how difficult it is to be without power, particularly during this current lockdown. Our crews will continue working into the night to restore power for customers. If you do see a fallen powerline, please always stay well away from them and report them to us immediately on 13 20 99. We will keep customers updated on estimated restoration times by text message and also online at www.unitedenergy.com.au

24.01.2022 We've got a cold blast hitting the state on our first day of winter The Bureau of Meteorology has issued a severe weather warning for squally showers and damaging winds in the southwest this morning, before moving to Melbourne and the Mornington Peninsula in the afternoon. Working from home? Check that loose items such as outdoor settings, umbrellas and trampolines are safely secured.... We're ready - are you? See our weather safety tips here: https://www.unitedenergy.com.au/safety/in-an-emergency/

24.01.2022 We totally understand if you reach for the electric blanket this week, with the cold weather hanging around for at least until the weekend - and Thursday is shaping up to be one of the coldest April days for years. BUT - always remember to switch it off before you get into bed for a safer sleep! More home safety tips here: https://www.unitedenergy.com.au/safety/public-safety/

24.01.2022 The latest severe weather warning from the Bureau of Meteorology Heavy rainfall that may lead to flash flooding and large hailstones are likely Stay well clear of any fallen powerlines and report them immediately to us on 132 099.

24.01.2022 We know this is a tough time for many financially, so as part of our commitment to customers, were extending the Network Relief Package to 28 February, 2021. This package aims to support eligible Victorian households and businesses impacted by COVID-19 and recognises the importance of affordable electricity to keep the lights on and homes warm this winter. If you have been impacted please contact your retailer directly to discuss relief and payment options.... https://www.unitedenergy.com.au/network-relief-package-ext/

23.01.2022 Do you know how to prepare for power outages this spring? While its true that spring brings plenty of sunshine, its also traditionally when we see more severe wind events and storms. Very strong wind gusts can impact the electricity network, knocking over trees and blowing other debris into powerlines and this can cause faults and outages.... There are a few simple steps customers can take to make sure they are prepared ahead of an unlikely power outage. Learn more here: https://bit.ly/UE_PlannedOutagesPrepare

23.01.2022 Our regulatory proposal for 2021-2026 is in and were planning to reduce our charges by $54 per year while investing in the safety of our network. Want to know what else weve got in the works? Check out the video below and visit www.talkingelectricity.com.au

23.01.2022 Its going to be windy for parts of our network today. The Bureau of Meteorology has issued a severe weather warning for damaging winds. Check that loose items such as outdoor settings, umbrellas & trampolines are safely secured and move vehicles under cover or away from trees. Outdoor items flying loose in strong winds can bring down powerlines and cause power outages just as much as trees and fallen branches.... #melbourneweather

22.01.2022 We know that many of you want more flexibility when it comes to your power. Thats why in Black Rock we recently installed a pole-mounted battery for the local community to share. This is an Australian first and will allow homes and businesses to use power from the battery when demand spikes on the local network and solar systems are no longer generating. You can find out more about the project: www.unitedenergy.com.au/bayside-battery... Bayside City Council, Victoria

22.01.2022 While we cant open entries to United Energy Around the Bay just yet, our partners at Bicycle Network have developed brand new 16-week training plans Theres a training plan for all ages and abilities and will help keep you motivated through the cooler months Follow the link to also register your interest to be the first to hear the latest updates for the event. https://www.bicyclenetwork.com.au//aro/tips-and-training/

21.01.2022 Our partners at Bicycle Network have kicked off celebrations early ahead of World Bicycle Day tomorrow. Theyre discounting 50% off Rider Rescue subscriptions for a limited time! If youve got a flat and forgot your spare tube or your legs cant go any further theyll get you home safely with Rider Rescue. https://bit.ly/2MmpLt2 #unitedenergyaroundthebay #worldbicycleday

21.01.2022 Final Facebook update tonight. United Energy crews have restored power to more than 56,000 customers across Melbournes south eastern suburbs and the Mornington Peninsula after yesterdays ferocious wind storm caused extensive damage to infrastructure. At the moment, we still have almost 140 wires down. We are repairing about 12 fallen powerlines an hour, but we are also receiving 12 reports of wire downs each hour.... We are very aware of the needs of vulnerable customers, including the elderly, the sick, and others who may be vulnerable. Recent advice from the Victorian Government has been updated for people who need to leave their home due to extended power outages. Learn more here: https://www.energy.vic.gov.au We continue to keep customers updated on estimated restoration times by text message and also online at www.unitedenergy.com.au : Final stages of restoring power this afternoon in Main Street, Blackburn after a heavy branch took out powerlines on Thursday night

20.01.2022 Like everyone, this is our first experience of a pandemic. If you see our teams wearing face masks, please be assured that theyre wearing them to protect their health and yours. As an essential service, occasionally our crews may deem it safer to briefly remove masks while conducting high-risk activities, such as working on live powerlines, when clear communication is essential, as determined through OH&S guidelines.... This is in line with advice from the Victorian Department of Health & Human Services. Were balancing the need to ensure we keep our community and people safe, with the need to help keep our networks running. Further information on our response to the COVID-19 pandemic can be found at: https://www.unitedenergy.com.au/safety/covid-19/

20.01.2022 For those homes still without power following Thursdays storms, do you know what to do to keep your food safe? Check out our tips below. Only open fridge and... freezer doors when absolutely necessary, this will keep the food and air temperature colder for longer. If food is still cold to touch, less than 5C, it is safe to use. Move food from the fridge to the freezer. Once cold or frozen food is no longer cold to touch, 5c or above, it can be kept and eaten for up to 4 hours and then it must be thrown away. If its raw meat, it should be cooked and eaten. For more information about power outages in the current coronavirus (COVID-19) setting, go to www.dhhs.vic.gov.au/emergencies-and-coronavirus-covid-19 For more information about what to do in a power outage, go to www.energy.vic.gov.au/safety-and-emergencies/power-outages

20.01.2022 Last month team members from United Energy Marie Kondod their wardrobes during isolation, donating any warm winter items in good condition to the Avalon Centre. Donating to the Avalon Centre means were supporting a small charity that is run solely by volunteers and donations, providing warm clothing, blankets and sleeping bags to people who are disadvantaged, mainly those who are living on the streets, living in low economic conditions or who are asylum seekers. For th...ose doing it rough on our streets there is nowhere to escape the harshness of winter and with the current challenging economic climate, this is an incredibly difficult time. Were proud to support the amazing work of the Avalon Centre in bringing a little bit of warmth to those that need it the most. #volunteer #homelessness #donatetoday http://www.avaloncentre.org.au

20.01.2022 Our partners at Bicycle Network are stoked to have Kate Perry developing some brand new training plans for United Energy Around the Bay that are set to drop just in time for winter. Meanwhile, check out Kates top 5 tips for keeping bike fit during COVID-19 restrictions (or if its a little damp outside) Read more here: https://www.bicyclenetwork.com.au//aro/tips-and-training/

20.01.2022 We know this is a tough time for many financially, so as part of our commitment to customers, we're extending the Network Relief Package to 28 February, 2021. This package aims to support eligible Victorian households and businesses impacted by COVID-19 and recognises the importance of affordable electricity to keep the lights on and homes warm this winter. If you have been impacted please contact your retailer directly to discuss relief and payment options.... https://www.unitedenergy.com.au/network-relief-package-ext/

19.01.2022 While we can't open entries to United Energy Around the Bay just yet, our partners at Bicycle Network have developed brand new 16-week training plans There's a training plan for all ages and abilities and will help keep you motivated through the cooler months Follow the link to also register your interest to be the first to hear the latest updates for the event. https://www.bicyclenetwork.com.au//aro/tips-and-training/

19.01.2022 Were proud to be partnering with Origin Energy as part of an electric vehicle smart charging trial to learn how future electric vehicle uptake will affect the energy network. One hundred and fifty charging stations will be rolled out across Australia, including in the United Energy Network. The trial aims to improve the appeal of electric vehicles by shifting charging times to off-peak periods when energy prices are low. By taking part, well gain insight into the benefit...s and challenges of EVs on our network so we can continue supporting our customers as they invest in this new technology. The number of people buying electric vehicles is set to increase the coming years with prices for new models continuing to fall. Learn more here: https://www.originenergy.com.au//origin_to_launch_ev_smart

18.01.2022 Good afternoon. Today our crews have been able to get power back on to more than 3,100 customers, and we are continuing to receive reports of damage to our network. This has been one of the most damaging storms to impact our networks in recent times and our crews have restored four times as many faults today than we usually do in a four day period.... If you see a fallen powerline, please stay well away from them and report them to us immediately on 13 20 99. We have extra crews continuing to assess and repair fallen powerlines, damaged poles and other infrastructure and will continue working throughout the night. We understand how difficult it is to be without power during this lockdown and our focus is on getting supply back on as safely and as quickly as possible. We will keep customers updated on estimated restoration times by text message and also online at www.unitedenergy.com.au : Glen Waverley outage where a tree has brought down powerlines

18.01.2022 As we provide our final Facebook post for the evening, we know that you might be worried about a lot of things at the moment, but please be assured with COVID restrictions and lockdowns in place, our crews will be working throughout the night and into tomorrow to restore power to affected areas. We have managed to restore power to over 40,000 customers and at the time of this update, we have approximately 5,700 customers still without power. Gail force winds have resulted i...n 31 powerlines down across the United Energy network. With our crews working as quickly as safety allows, we expect to restore power to most customers tonight and into the early hours of the morning. A small number of customers may experience power outages going into tomorrow. Well keep customers updated on estimated restoration times by text message and also online at www.unitedenergy.com.au : Curtis Williams captured this evenings shelf cloud at Frankston

18.01.2022 It is a decision we hoped we wouldnt have to make. We're heartbroken to announce that United Energy Around the Bay will not go ahead this year. While it wasnt easy, in light of the current circumstances in Victoria, we believe cancelling this years ride is the only responsible decision we could make.... At a time when our community faces extraordinary challenges, public health and wellbeing must take priority. We understand that this news will be disappointing for many, particularly at a time when we all need something positive to look forward to. It is for this reason that we promise to be back again next year with the Around the Bay that you know and love. Tickets for the 2021 United Energy Around the Bay will go on sale in April and we guarantee that it will be one of the best days that you can have on a bike. All of us cant wait to ride with you again. But until then, keep safe and ride on.

18.01.2022 POWER OUTAGE UPDATE | 9:30pm A small number of customers have lost power this evening following this afternoon’s wind event, causing minor damage to parts of our network. If you experience an outage and need to report it, please call 132 099.

18.01.2022 FINAL UPDATE Our crews are in the home straight this afternoon repairing remaining faults and restoring power caused by Thursdays damaging winds. Over the last 48 hours it has been an all hands on deck approach for our crews and the messages of support coming from the community has been more than welcoming during a challenging two days. ... Were sending a big thank you to our customers for your patience as we understand how difficult it is to be without power during this lockdown. Wed also like to take this opportunity to remind you that with further damaging winds forecast across our network tomorrow, please ensure youre prepared in case you need to get through a power outage: https://bit.ly/UE_PlannedOutagesPrepare : Crews onsite repairing damaged infrastructure in Glen Waverley this afternoon, in front of supportive community members

16.01.2022 It is a decision we hoped we wouldnt have to make. Were heartbroken to announce that United Energy Around the Bay will not go ahead this year. While it wasnt easy, in light of the current circumstances in Victoria, we believe cancelling this years ride is the only responsible decision we could make.... At a time when our community faces extraordinary challenges, public health and wellbeing must take priority. We understand that this news will be disappointing for many, particularly at a time when we all need something positive to look forward to. It is for this reason that we promise to be back again next year with the Around the Bay that you know and love. Tickets for the 2021 United Energy Around the Bay will go on sale in April and we guarantee that it will be one of the best days that you can have on a bike. All of us cant wait to ride with you again. But until then, keep safe and ride on.

16.01.2022 Weve got a cold blast hitting the state on our first day of winter The Bureau of Meteorology has issued a severe weather warning for squally showers and damaging winds in the southwest this morning, before moving to Melbourne and the Mornington Peninsula in the afternoon. Working from home? Check that loose items such as outdoor settings, umbrellas and trampolines are safely secured.... Were ready - are you? See our weather safety tips here: https://www.unitedenergy.com.au/safety/in-an-emergency/

16.01.2022 Did you know that in 2019, United Energy planned and implemented more than 380 customer projects across the network? These projects range from new housing estates to major asset relocations to support the government level crossing removal program. Thats a lot of programs to manage which is why weve recently welcomed two new project managers, Brennan and Derek, to the Customer Projects team at United Energy. These appointments are driven by our commitment to an improved r...elationship with our customers, which will allow us to continue to meet or exceed their expectations. Join us in welcoming Brennan and Derek to the United Energy team.

16.01.2022 Our full resources are available to support you. We know theres never a convenient time to have a power outage and we understand that now more than ever, youre relying on the continuity of supplies to your home. The health and safety of our people and the communities we service is our greatest concern. Read more about how were responding to the changing environment on our website: www.unitedenergy.com.au/COVID

15.01.2022 WEATHER WARNING - TODAY The Bureau of Meteorology are forecasting scattered thunderstorms in the west will extend to the east in the afternoon and evening. Thunderstorms and damaging winds may affect the United Energy network.... Please make sure you’re prepared ahead of an unlikely power outage. Learn more here: https://bit.ly/UE_PlannedOutagesPrepare

14.01.2022 New year, new role? At United Energy, we work together to serve our customers across Melbourne’s inner, eastern and south eastern suburbs as well as the Mornington Peninsula. These customers expect safe and reliable energy supply and it’s our job to deliver it in an efficient and effective way. We're always on the lookout for talented people to join us and not just those with a background in utilities. So if you're looking for a company where you can make the most of your s...kills and talent, and take the next important step in your career, then check out our latest openings today. https://careers.powercor.com.au/

13.01.2022 Say hello to our two new Graduate Engineers, Andrew and Thomas. Over the next two years, they'll be gaining exposure to different technical and operational areas of our business during three and six month rotations. Congrats, welcome and good luck!

13.01.2022 Weve had some questions about why were continuing to conduct planned outages in the context of the communitys response to COVID-19. Planned maintenance is an essential part of how we manage our network. Planned outages allow our crews to safely maintain the electricity network so we can keep delivering reliable power to homes and businesses. By doing this planned work today or over coming weeks, we are reducing the risk of unplanned blackouts in the future.... You can find our full statement as well as advice on food safety and what to do in a planned outage here: https://www.unitedenergy.com.au/media-statement-regarding-/

13.01.2022 Get ready to sweat Victoria, warm temperatures ahead! Extreme heat and high demand put the grid under pressure and it’s going to get uncomfortably warm over the next week. This means outages can happen. We get it you want to crank up the air-con to stay cool. Be POWER SMART over the next week by setting your air-con a degree or two warmer and you’ll still stay cool and save money at the same time. ... If you do find yourself in an outage, click below to take a look at more tips on how to get through.

13.01.2022 We know that many of you want more flexibility when it comes to your power. That's why in Black Rock we recently installed a pole-mounted battery for the local community to share. This is an Australian first and will allow homes and businesses to use power from the battery when demand spikes on the local network and solar systems are no longer generating. You can find out more about the project: www.unitedenergy.com.au/bayside-battery... Bayside City Council, Victoria

12.01.2022 It's National Volunteer week, and we'd like to give a massive shout out to all the volunteers who are the driving force behind United Energy Around the Bay How many volunteers do you need to power Australia's biggest one-day bike ride? Approx 350 volunteers, including many United Energy employees, who generously give up their time to help thousands of riders pedal around Melbourne's Port Phillip Bay Without you this event wouldnt happen, its that simple! Thank you from the team at United Energy

12.01.2022 NEW TEAM: We're excited to announce a new 5 year partnership with one of Victoria's leading Surf Life Saving Clubs. The new deal with Portsea Surf Life Saving Club supports training for lifesavers on the Peninsula. United Energy Chief Executive Officer Tim Rourke said the shared focus on safety was why the partnership between UE and Portsea SLSC made perfect sense.

12.01.2022 Looking for something to keep the kids occupied over the long weekend? Max and Pippa our mascots can help you out. You can download a copy of our free electricity activity book at the link below. https://www.unitedenergy.com.au//01_EB_UE_ATB-2019-colouri

11.01.2022 We're welcoming 10 new starters at our Bendigo contact centre as they join our existing team of 73 in supporting 1.7 million customers on our network. Learn more on their journey to joining us and how our centre has been managing the response to Covid-19. https://www.powercor.com.au//new-jobs-for-bendigo-as-deman

11.01.2022 Do you have an alternative energy source available? While electricity supplies are generally reliable more than 99.9% of the time, power outages can happen and it pays to be as prepared as possible. Having a diesel generator or BBQ that's fuelled and ready to use is a great way to #bepowersmart this summer. Battery powered lamps or torches are good to have on hand as well. ... For more tips click here - https://www.unitedenergy.com.au//11/UE-Summer-Factsheet.pdf

10.01.2022 Theres never a convenient time to have a power outage and we understand that now more than ever, people are relying on the continuity of supplies as they work or study from home, so thanks for your patience. In order to sustain high levels of reliability we must continue to maintain our network. Our critical works address faults and urgent maintenance which can otherwise threaten the safety of customers. By doing this critical maintenance now, were reducing the risk of ma...jor disruptions caused by unplanned blackouts in the future. For more information visit www.unitedenergy.com.au/safety/covid-19/

09.01.2022 We often get asked why a power outage might impact you but not your neighbour or people down the street well heres a few possible reasons: Your house might be supplied by a different feeder from the Zone Sub Station. There can be as many as three different phases on the poles in your street. You might get power from one of the phases and your neighbour a different one. A problem down the street impacting just one phase could be keeping power off for all homes attached... to it, but the other two phases may be OK. There might be an issue with the service wire connecting your property. If you lose power give us a call to find out if theres an outage in your area on 132 099 or check our outage map: https://outagemap.unitedenergy.com.au/

09.01.2022 Were welcoming 10 new starters at our Bendigo contact centre as they join our existing team of 73 in supporting 1.7 million customers on our network. Learn more on their journey to joining us and how our centre has been managing the response to Covid-19. https://www.powercor.com.au//new-jobs-for-bendigo-as-deman

08.01.2022 Do you know how to prepare for power outages this spring? While it’s true that spring brings plenty of sunshine, it’s also traditionally when we see more severe wind events and storms. Very strong wind gusts can impact the electricity network, knocking over trees and blowing other debris into powerlines and this can cause faults and outages.... There are a few simple steps customers can take to make sure they are prepared ahead of an unlikely power outage. Learn more here: https://bit.ly/UE_PlannedOutagesPrepare

08.01.2022 Its National Volunteer week, and wed like to give a massive shout out to all the volunteers who are the driving force behind United Energy Around the Bay How many volunteers do you need to power Australias biggest one-day bike ride? Approx 350 volunteers, including many United Energy employees, who generously give up their time to help thousands of riders pedal around Melbournes Port Phillip Bay Without you this event wouldnt happen, its that simple! Thank you from the team at United Energy

08.01.2022 As a cold front passes through Victoria today, a severe weather warning for damaging winds remains current across our United Energy network. The Bureau of Meteorology reports winds with peak gusts of up to 100km/h are a risk Please make sure you’re prepared ahead of an unlikely power outage. ... Learn more here: https://bit.ly/UE_PlannedOutagesPrepare

06.01.2022 If theres one good thing thats come out of the coronavirus lockdown, its that many of us are spending more time in our gardens. Since February, weve had eight incidents of gardening work around homes causing damage to overhead service wires and in six of those, hedge trimmers are mentioned cut through the lines. In each of these cases, the gardeners were lucky they were not seriously hurt. Were urging all green thumbs to take extra care pruning and cutting ba...ck their gardens as we come into the winter months. Powerlines can be dangerous, so we want you to be aware of whats overhead wherever youre working. For safety tips around the home or at work visit https://www.unitedenergy.com.au/safety/public-safety/

06.01.2022 It's going to be windy for parts of our network today. The Bureau of Meteorology has issued a severe weather warning for damaging winds. Check that loose items such as outdoor settings, umbrellas & trampolines are safely secured and move vehicles under cover or away from trees. Outdoor items flying loose in strong winds can bring down powerlines and cause power outages just as much as trees and fallen branches.... #melbourneweather

05.01.2022 Slash travel times, get trucks off local roads and link key growth areas in the north and south-east? Were all for it! The North East Link project will be one of the most significant individual connection projects United Energy has ever been involved in. In the months ahead well be helping deliver early works for the project, which will allow road construction to commence in 2021. ... Were excited to be part of a project thats going to make a big difference for Victorians in years to come. Check out the video below to learn more about this major project: https://www.youtube.com/watch?v=SWoeL7ktTMY Zinfra North East Link

05.01.2022 Our United Energy team is in the home straight supporting the level crossing removal project in Mentone And its been a big job. Weve conducted all of our work during the night, minimising the impact to local businesses and residents.... During this time weve had to relocate all the poles and wires surrounding the area to accommodate the removal of the level crossing. In coming weeks our underground teams will be onsite pending completion of the new heritage bridge to close out all underground works Wed also like to give a special shout-out to the local business and residential customers in the Mentone area and thank them for their fantastic support during this project Zinfra Level Crossing Removal Project Mentone, Victoria, Australia

05.01.2022 Good morning. Our restoration efforts continue into today after yesterdays ferocious wind storm caused extensive damage to our network. The strong winds brought down trees and branches onto powerlines, with more than 40,000 customers off at the peak of the storm.... We have had reports of 140 wires down. If you do see a fallen powerline, please always stay well away from them and report them to us immediately on 13 20 99. Crews worked throughout the night and have restored power to most customers. We have extra crews on the ground who are responding to about 300 faults, repairing damage and working to get power back on to the remaining 1800 customers. The majority of customers who remain without power are in the Burwood and Hastings areas. The extensive damage means estimated restoration times are longer than usual. We expect to be able to restore power to the majority of homes and businesses today, but will keep customers updated on estimated restoration times by text message and also online at www.unitedenergy.com.au We understand how difficult it is to be without power during this lockdown and our focus is on getting supply back on as safely and as quickly as possible. Drone footage supplied by a local resident this morning in the Glen Waverley area as our crews respond to a fallen tree on powerlines

04.01.2022 We’ve kicked off a project to move nearly 600m of existing HV overhead powerlines underground in Valley Views Lane, Main Ridge - that’s more than three times the length of the MCG! We’ve identified nearly 55 trees that have the potential to impact reliability to the area due to its large pine trees near several spans of overhead lines. These overhead lines will be replaced with a hybrid underground systemcomprising HV underground cables, poles and pole type transformers, eliminating the bushfire risk resulting from large pine trees collapsing onto the bare HV overhead conductors.

01.01.2022 Say hello to our two new Graduate Engineers, Andrew and Thomas. Over the next two years, theyll be gaining exposure to different technical and operational areas of our business during three and six month rotations. Congrats, welcome and good luck!

01.01.2022 Thinking of installing solar on your property? Avoid a shock. Get the facts. https://www.unitedenergy.com.au/solar-in-your-home/

01.01.2022 A severe weather warning has been issued for much of the United Energy network today. Bureau of Meteorology forecasters are predicting the second day of spring will bring damaging winds with peak gusts of 90-100km/h possible for areas highlighted in yellow. Please secure all loose items such as umbrellas and trampolines and remove outdoor furniture from balconies. ... Please make sure you’re prepared ahead of an unlikely power outage. Learn more here: https://bit.ly/UE_PlannedOutagesPrepare : Bureau of Meteorology - satellite image

01.01.2022 With so many people at home right now, the chances of you seeing some of our crew is a lot higher. Were committed to making sure the important work we do for you, ensuring your long-term safe and reliable power is there when you need it, continues through the pandemic. Thats why we need to continue with critical maintenance, including works that may sometimes require a power outage. ... Need to get through a planned power outage? Click below: https://www.unitedenergy.com.au/how-to-prepare-for-power-o/