Wellness & Diversity in the North in Broadmeadows, Victoria, Australia | Community organisation

Wellness & Diversity in the North

Locality: Broadmeadows, Victoria, Australia

Address: Hume City Hub 61 Riggall Street 3047 Broadmeadows, VIC, Australia

Website: http://www.hwpcp.org.au/programs/active-service-model-asm

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25.01.2022 "All our services are free and aim to support and connect the LGBTI community across Victoria." Ada Castle lets us know how Switchboard Victoria helps services and their clients connect with the LGBTI community. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team.... #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

24.01.2022 WELLNESS APPROACH AT BOLTON CLARKE | 2/5 "This planning cycle we took a slightly different approach..." Carolyn Bolton, North Metro Wellness and Reablement Consultant, asks Kath Paine, how she approaches the Wellness & Reablement planning cycle.... #WellnessDiversityNorth #AgedCare #WellnessApproachNorth

23.01.2022 REVISITING A USEFUL RESOURCE # 2 In part 3 of our Wellness Approach at Bolton Clarke video series it was really interesting to hear how Bolton Clarke use the resource Enabling the use of easy living equipment in everyday activities. This resource is part of a kit Bolton Clarke uses to train all their Personal Care staff to enable clients to be as independent as they can.... The resource was developed by the Municipal Association of Victoria and the Victorian Department of Health. It was funded by the Commonwealth and Victorian Governments as part of the former Home and Community Care program. If you havent come across the resource you can download it here: www.bit.ly/easy-living-equipment And have a browse through our Wellness & Diversity resource page. Its full of links to resources we love. www.bit.ly/Wellness-Diversity-Resources Carolyn Bolton, Wellness & Reablement Consultant, North Metro. #WellnessDiversityNorth #AgedCare #WellnessApproachNorth #WellnessResourcesNorth

23.01.2022 Yesterday marked the 100th anniversary of the Armistice which ended WW1 (191418). Every year people all around Australia observe 1 minutes silence at 11 am on November 11 in memory of those who died or suffered in all wars and armed conflicts and in appreciation of their sacrifice. What does your organisation do to support veterans and their families?... One way to support Veterans and their families is to refer them to Open Arms - Veterans & Families Counselling The Veterans and Veterans Families Counselling Service (VVCS) changed its name to Open Arms - Veterans and Families Counselling in October. Open Arms continues to provide the same professional, confidential service, with 24/7 support available to all current and ex-serving ADF members and their families.

23.01.2022 REVISITING A USEFUL RESOURCE # 4 EMR HACC Alliance Consumer Feedback Toolkit Its really important as service providers that we talk to people who use our service and learn from them about how we can make the most of our work together. ... Finding the best way to seek feedback can be a challenge. The EMR HACC Alliance Consumer Feedback Toolkit has helpful tips and examples on lots of ways consumers can provide feedback. Its a step-by-step guide thats easy to use and helps us work out what to ask, when to ask and how to ask. The Consumer Feedback Toolkit was developed as part of the Eastern Metropolitan Region (EMR) Home and Community Care (HACC) Alliances Consumer Feedback Project. You can download the resource as a PDF or purchase printed copies at cost from Kate Pascale & Associates. http://bit.ly/consumer-feedback-toolkit Carolyn Bolton North Metro Wellness & Reablement Consultant #WellnessDiversityNorth #ResourcesNorth #WellnessNorth #AgedCare

22.01.2022 WERE CONSTANTLY INSPIRED BY THE WORK HAPPENING IN THE NORTH. Tomorrow were celebrating it on the big(ish) screen. Weve made a video about creative approaches to Wellness and Reablement. And one about innovative Diversity actions. Were screening the videos at the North Metro Community Care Alliance End of Year Member Forum and will release them here over the next few months. ... Heres a behind the scenes pic. Carolyn Bolton interviewing Keklik Aydin, Group Facilitator and Community Development Worker, Anglicare Victoria. Keklik shares a wonderful story about looking beyond the written word to find the best outcomes for her client. & Lisa Tribuzio #WellnessDiversityNorth #BestPractice #AgedCare #WellnessApproach #DiversityandInclusion

21.01.2022 WELLNESS APPROACH AT BOLTON CLARKE | 3/5 "That resource has all of a sudden come into a whole new era..." Carolyn Bolton, North Metro Wellness and Reablement Consultant, chats with Kath Paine about how she uses the resource ... Enabling the use of easy living equipment in everyday activities. #WellnessDiversityNorth #AgedCare #WellnessApproachNorth #WellnessResourcesNorth

21.01.2022 5 WAYS TO HELP YOUR CLIENTS ACCESS SPEAK MY LANGUAGE On Monday we heard from Terrie Leoleos about Speak My Language. This innovative program aims to make information about healthy ageing accessible to culturally and linguistically diverse older people and their carers. Heres some ways you can help your clients access the podcasts.... 1Social support groups are a great place to listen. The facilitator can click the podcast link on the Speak My Language Radio website and listen to the show with the group, capture questions and email them to Speak My language. 2Conversation Scripts are available to download in the resource section of the Speak My language Radio website in various languages. 3You can show carers how to link to the podcast in the relevant language via their mobile phone or computer. 4Your organisation, carers and clients can sign up for email updates on the website. 5You can help build the digital literacy of your clients to access the podcast via their mobile phone or computer. Have you considered applying for a grant with Be Connected, a national program to build digital literacy for older people? #WellnessDiversityNorth #DiversityNorth #SpeakMyLaungauge #AgedCare #CALD

19.01.2022 This of Carolyn Bolton and Cathy Austin was snapped at the recent Supporting Aboriginal clients through aged care assessment and care planning workshop. Cathy is leaving her role as Metro Aboriginal Development Officer to begin an exciting new position. Cathy, we appreciate the knowledge and experience youve shared and the support youve given us and the agencies in the North. ... Wishing you the very best in your new role. Carolyn, Lisa and CiCi #WellnessDiversityNorth #AgedCare

18.01.2022 CONNECT, COLLABORATE & CELEBRATE! Social Inclusion Week Nov 24 to Dec 2 Social Inclusion Week is about encouraging communities to reconnect and be inclusive of all cultures, age groups, nationalities and abilities.... Your organisation can get involved by hosting or going to a social inclusion focused event. Theres info and great resources on the Social Inclusion Week website. #SIW18 #WellnessDiversityNorth

18.01.2022 REVISITING A USEFUL RESOURCE # 1 The "Dementia-friendly social support checklist" resource brings together research, guidelines and good practice ideas. The checklist has been developed in four logical stages: Promotion, Starting, Setting and Program. The checklist helps you step through your social support environment and check where your program supports people living with dementia. It also helps you identify areas where you can make changes that will have positive o...utcomes for your clients. Many of the ideas can be achieved at low or no cost and are relatively easy. One of my favourites is using contrasting colours on seats and benches. Also great for table settings for meals. This makes items stand out and reduces confusion for your clients. This resource will help you prioritise and plan. It was developed by Uniting AgeWell and can be downloaded as a PDF by clicking here: www.bit.ly/Dementia_Friendly_Checklist Carolyn Bolton, Wellness & Reablement Consultant, North Metro. What resources do you find helpful? Please share in the comments. #WellnessDiversityNorth #AgedCare #WellnessApproachNorth #WellnessResourcesNorth

18.01.2022 Pauline Crameri from Vals LGBTI Ageing & Aged Care talks about how providers can work with Vals to improve their inclusive practice. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team. #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

17.01.2022 SELF-CARE "Everyone does this job because they love it. But we do get worn out emotionally" We ask Fiona Dunn, Team Leader at HealthAbility what she got out of the self-care session at our recent Social Support Forum. ... What do you do for self-care at work and at home? Let us know in the comments. Wed love to hear your thoughts and tips. #WellnessDiversityNorth #AgedCare #SelfCareNorth

17.01.2022 WHAT I LOVE ABOUT MY WORK # 1 Miriam Marcos, Social Support Facilitator, Victorian Arabic Social Services, shares what she loves most about her role. What do you like most about your work?... #WellnessDiversityNorth #AgedCare #LoveMyWorkNorth

16.01.2022 SCOTT MORRISON APOLOGISES Over 17,000 people have told their story. The Government has apologised to victims of institutional child sex abuse and acknowledged some of the challenges they may face in accessing Aged Care services. #AgedCare

15.01.2022 Our workshop is this Wednesday. Its filling up but there are still spots available. Click the link below to get your tix.

15.01.2022 THE NORTH METRO AND WEST METRO DIVERSITY FORUM is happening March 12 and we're excited! This forum is for CHSP and HACC-PYP funded providers and is in response to themes emerging from the 2018-2019 Diversity planning and practice cycle. It aims to provide a setting for service managers and staff to access support and resources and hear from experts in a range of diversity topics.... For more info and to register visit: westmetroalliance.org/diversity-forum-details Registrations close Friday 1st March at 5pm.

15.01.2022 THE NORTH METRO AND WEST METRO DIVERSITY FORUM is happening March 12 and were excited! This forum is for CHSP and HACC-PYP funded providers and is in response to themes emerging from the 2018-2019 Diversity planning and practice cycle. It aims to provide a setting for service managers and staff to access support and resources and hear from experts in a range of diversity topics.... For more info and to register visit: westmetroalliance.org/diversity-forum-details Registrations close Friday 1st March at 5pm.

15.01.2022 WELLNESS APPROACH AT BOLTON CLARKE | 1/5 "It's the approach we take where we ensure we're always thinking about the person first..." Carolyn Bolton, North Metro Wellness and Reablement Consultant, asks Kath Paine what a wellness approach looks like at Bolton Clarke.... #WellnessDiversityNorth #AgedCare #WellnessApproachNorth

15.01.2022 REVISITING A USEFUL RESOURCE # 3 It's terrific, every time I say to someone, "Do you know The Support Loop?" They say, "Yes I've seen the video or I'm using the resource". It has a life of its own! ... So I wasnt surprised when Kath Paine mentioned the Support Loop Resource in my last video with her. We were chatting about how they capture feedback at Bolton Clarke. Kath talked about the importance of a feedback loop, especially with a remote workforce. She shared that Bolton Clarke have gotten a lot out of The Support Loop and are continuing to use it. Heres a little teaser movie about The Support Loop. You can watch the full 8 min video on our Wellness Diversity North YouTube Channel. We created The Support Loop PDF Resource with Roger Hastrich and the video with Red Hat Films. Carolyn Bolton North Metro Wellness & Reablement Consultant #WellnessDiversityNorth #ResourcesNorth #WellnessNorth #AgedCare #TheSupportLoop

14.01.2022 The way society thought & acted towards LGBTI people has meant many older LGBTI people pretty much dont trust mainstream service providers. Pauline Crameri from Vals LGBTI Ageing & Aged Care talks about how the history of discrimination impacts older LGBTI peoples ability to access services. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team.... #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

13.01.2022 Ensuring that staff, at every level of the service delivery chain, are understanding and aware of a range of diversity characteristics in the community, including lesbian, gay, bisexual, trans and intersex people. Pauline Crameri from Vals LGBTI Ageing & Aged Care gives some helpful tips for making your service more inclusive of older LGBTI people. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team... #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

13.01.2022 Pauline Crameri from Val’s LGBTI Ageing & Aged Care talks about how providers can work with Val’s to improve their inclusive practice. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team. #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

13.01.2022 There's still a few free tix left for our workshop next Monday. It's super easy to book via the link below.

12.01.2022 FILM STUDIO AT RIGGALL STREET Weve had the camera rolling over the last few weeks capturing special conversations with providers about their Diversity Planning and Wellness Approach. We caught up with the North Metro Community Care Alliance too. We really appreciate everyone whos given their time, put themselves outside their comfort zone to talk on camera and shared their stories about Wellness and Diversity in the North. ... Were proud of the good work happening in the North and look forward to sharing it with you. Heres some behind the scenes . Movies coming soon! Carolyn, Lisa and CiCi North Metro Sector Development Team

12.01.2022 FILM STUDIO AT RIGGALL STREET We've had the camera rolling over the last few weeks capturing special conversations with providers about their Diversity Planning and Wellness Approach. We caught up with the North Metro Community Care Alliance too. We really appreciate everyone who's given their time, put themselves outside their comfort zone to talk on camera and shared their stories about Wellness and Diversity in the North. ... We're proud of the good work happening in the North and look forward to sharing it with you. Here's some behind the scenes . Movies coming soon! Carolyn, Lisa and CiCi North Metro Sector Development Team

12.01.2022 Our workshop is this Wednesday. It's filling up but there are still spots available. Click the link below to get your tix.

10.01.2022 Congratulations Sandra Love, Wellness and Reablement Consultant from the Barwon South West region. Sandra made an exciting presentation at the Australian Association of Gerontology Conference in Melbourne last Friday. Sandra and her colleague from Warrnambool City Council unveiled the latest adaption of The Support Loop. ... WCC is piloting an electronic version of The Support Loop. They have embedded it into an Ezitracker survey on mobile phones. This will enable WCC to review progress and changes in client wellbeing by sharing the information collected and observed by home support workers directly with team leaders and office administration following every episode of care. #aagconf18 #WellnessDiversityNorth #AgedCare #TheSupportLoop

09.01.2022 REPORT FROM THE LIVING & LOVING IN DIVERSITY CONFERENCE I attended the Australian GLBTIQ Multicultural Councils Living & Loving in Diversity Conference 2018 on Friday 21st September. It was a space for LGBTIQ communities from diverse cultural and faith backgrounds to get together and talk about whats important to their lives and how to access services. Older people from these communities were welcomed and included.... I felt very welcome as well. It was thought-provoking to hear peoples stories and inspiring to talk to people doing wonderful work for their communities. I found the language really interesting. The words human rights, social and racial justice came up often. A good practice example I discovered was an Aged Care Services poster you can put in your organisation to create a welcoming space for LGBTIQ older people. Contact GLHV and theyll send you the poster at no charge. Lisa Tribuzio Diversity Advisor North Metro Sector Development Team #WellnessDiversityNorth #DiversityNorth #CALD #AgedCare #GoodPractice #Diversity #Inclusion #DiversityInclusion #DiversityandInclusion

08.01.2022 Theres still a few free tix left for our workshop next Monday. Its super easy to book via the link below.

07.01.2022 Our DIVERSITY PLANNING WORKSHOP was on Tuesday at the Hume City Hub. The workshop supported providers with their Diversity Planning for 2018-19 and how to link this planning to the National Aged Care Diversity Framework. ... Sue Donohue, Director of Lotus Nursing came along and it was great to learn about her organisation and see her commitment as a leader to Diversity and Inclusion. Watch our little video to find out her big take away from the day. #WellnessDiversityNorth #AgedCare

07.01.2022 WELLNESS APPROACH AT BOLTON CLARKE | 4/5 "This is an area that still needs a lot of emphasis placed on it..." Kath Paine, Principal Advisor Wellness & Reablement at Bolton Clarke shares how they capture feedback.... + Interview: Carolyn Bolton, North Metro Wellness & Reablement Consultant. #WellnessDiversityNorth #AgedCare #WellnessApproachNorth #GoodPractice

06.01.2022 Ian Hamm from the Healing Foundation spoke with Lisa Tribuzio at the AAG Conference. Ian talks about the importance of people from diverse backgrounds, particularly those from the Stolen Generations, having leadership roles in aged care. : Lisa Tribuzio... #aagconf18 #WellnessDiversityNorth #DiversityNorth #AgedCare #DiversityandInclusion

06.01.2022 WHAT DOES VALS LGBTI AGEING & AGED CARE DO? Lisa Tribuzio chats with Pauline Crameri about the great work Vals LGBTI Ageing & Aged Care is doing in the North. #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

05.01.2022 Darebin City Council are hosting UNSPOKEN: WHAT WILL BECOME OF ME? This event explores themes of ageing and declining capacity; gently and with a touch of humour. Through performance, art, activities and discussion participants can gather information, start thinking about the future and be inspired to take action. ... Presented at Northcote Town Hall Arts Centre, the event features Melbourne theatre group Born in a Taxi. Their performance looks at the lighter side of planning for twilight years. The event also includes useful presentations and information from community organisations and healthcare professionals. Anne Marie Fabri from Northern Health encourages anyone who has been thinking of planning for future healthcare for themselves or a family member, but hasnt had a chance or doesnt know where to start, to come along and have a chat. Click the link below to get your free tix. #WellnessDiversityNorth #AgedCare

05.01.2022 Pauline Crameri talks about what inclusive practice means to Vals LGBTI Ageing & Aged Care. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

04.01.2022 WELLNESS APPROACH AT BOLTON CLARKE | 1/5 "Its the approach we take where we ensure were always thinking about the person first..." Carolyn Bolton, North Metro Wellness and Reablement Consultant, asks Kath Paine what a wellness approach looks like at Bolton Clarke.... #WellnessDiversityNorth #AgedCare #WellnessApproachNorth

04.01.2022 SPEAK MY LANGUAGE ON-AIR CONVERSATIONS ABOUT AGEING WELL Lisa Tribuzio, North Metro Diversity Advisor, spoke with ECCNSW National Program Manager, Terrie Leoleos at the ECCV Speak My Language Victoria Launch. Speak My Language is an innovative program that aims to make information about healthy ageing accessible to culturally and linguistically diverse older people and their carers. ... Speak My Language will broadcast on ethnic radio stations around Australia and be available as a podcast. The first broadcasts are in Chinese, Russian, Spanish, Portuguese, Serbian, Macedonian, Hindi, Arabic and English and will build up to 25 languages. For more info go to https://www.speakmylanguageradio.com/ or Speak My Language #WellnessDiversityNorth #DiversityNorth #SpeakMyLanguage #AgedCare #CALD

04.01.2022 WELLNESS APPROACH AT BOLTON CLARKE | 5/5 "We have developed a model of care for optimising health and wellness thats all around taking a Wellness and Reablement approach..." In the final video of our series, Carolyn asks Kath about the work she is most proud of.... Thank you Kath for sharing such a valuable behind the scenes peek into your Wellness Approach at Bolton Clark. & Interview: Carolyn Bolton, North Metro Wellness and Reablement Consultant #WellnessDiversityNorth #AgedCare #WellnessApproachNorth

04.01.2022 WHAT DOES VAL'S LGBTI AGEING & AGED CARE DO? Lisa Tribuzio chats with Pauline Crameri about the great work Vals LGBTI Ageing & Aged Care is doing in the North. #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

04.01.2022 Pauline Crameri talks about what inclusive practice means to Val’s LGBTI Ageing & Aged Care. & Interview by Lisa Tribuzio, Diversity Advisor, North Metro Sector Development Team #OlderLGBTIPeople #DiversityAndInclusion #WellnessDiversityNorth

04.01.2022 The North Metro Sector Development team says congratulations Brenda Appleton on this prestigious award. #WellnessDiversityNorth

03.01.2022 REVISITING A USEFUL RESOURCE # 3 Its terrific, every time I say to someone, "Do you know The Support Loop?" They say, "Yes Ive seen the video or Im using the resource". It has a life of its own! ... So I wasnt surprised when Kath Paine mentioned the Support Loop Resource in my last video with her. We were chatting about how they capture feedback at Bolton Clarke. Kath talked about the importance of a feedback loop, especially with a remote workforce. She shared that Bolton Clarke have gotten a lot out of The Support Loop and are continuing to use it. Heres a little teaser movie about The Support Loop. You can watch the full 8 min video on our Wellness Diversity North YouTube Channel. We created The Support Loop PDF Resource with Roger Hastrich and the video with Red Hat Films. Carolyn Bolton North Metro Wellness & Reablement Consultant #WellnessDiversityNorth #ResourcesNorth #WellnessNorth #AgedCare #TheSupportLoop

01.01.2022 There are still some free tix left for our workshop next Monday. Hit the link below to book