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24.01.2022 Update 7:35pm AEDT: Our Online and Mobile Banking services are now back up and returning to normal. Please accept our wholehearted apologies for today’s disruption in service. - Update 4:50pm: Our Online and Mobile Banking services are now largely available. We continue to prioritise the restoration of all services and apologise for the inconvenience caused. -... Update 2:45pm: Our Online and Mobile Banking services are intermittently available. We are working on restoring all services as a priority. Customers can still make payments, including using ATMs, EFTPOS and credit cards as normal. While we are experiencing longer than usual wait times, customers can also contact us for telephone banking support. We'll keep you updated and apologise for any disruption this may be causing you. - Update 10:40am: Our system updates are still underway. We’re working to have Online and Mobile Banking back ASAP. Thanks for your patience. - Our Online and Mobile Banking is now unavailable until 10.00am Sunday 6 December Sydney time, as we’re currently running planned upgrades to our systems. You can still use ATMs, EFTPOS and your credit cards as normal. Thanks for your patience while we run this essential maintenance.

23.01.2022 Happy Paws Happy Hearts Foundation is a remarkable organisation helping to connect animals and people in facing social isolation by flipping the traditional animal therapy model. Rather than taking pets to visit people, the Westpac Foundation Community Grant recipient runs group programs within animal shelters in NSW and QLD, helping participants personally develop as they nurture and care for shelter animals and prepare them for adoption. Help, it's what Australians do.

22.01.2022 We’re so happy for our Melbourne customers and businesses that are re-opening their doors again like Westpac Foundation social enterprise Good Cycles, who create job opportunities for at-risk youths. They are now back to normal hours at their CBD store on Goldsbrough Lane, 8am-6pm Monday to Friday.

21.01.2022 Raise your mug to Westpac Scholar Brianna Kerr whose social enterprise Kua is driving change by putting ethical coffee in the hands of Aussies and investing in farmer welfare and training with the profits. Help, it’s what Australians do.

21.01.2022 Give a gift with social impact this Christmas by purchasing from a community organisation or social enterprise, like those featured in Westpac Foundation’s Christmas Gift Guide. When you buy a gift from one of these organisations, you’re helping to provide jobs and opportunities for Aussies facing barriers to employment. Help, it’s what Australians do. Learn more: https://www.westpac.com.au//Westpac_Foundation_Social_Ente... GIFT #FORGOOD

21.01.2022 Green Connect employee Su in her smile, thanks to the training, support and employment opportunities she received at the social enterprise's permaculture farm in Wollongong, NSW. With the support of Westpac Foundation, Green Connect trains and employs former refugees and young people facing barriers to employment. Help, it's what Australians do.

18.01.2022 Covering the entire state, Westpac Rescue Helicopter Tasmania provides critical help to people in need through search and rescue operations, remote airlifts and medical evacuations. Help, it’s what Australians do.

17.01.2022 We’re announcing interest rate decreases to support home loan and small business customers, including lowering fixed home loan rates and reducing rates on a number of small business loans: Home loan support -------------------------- We have made further reductions to fixed interest rates for our home loan customers, including: ... - Fixed interest rate of 1.99% p.a. on a four year term for owner occupied customers on principal and interest repayments with a Premier Advantage Package. - Fixed interest rate of 2.09% p.a. for one, two and three year terms for owner occupied customers on principal and interest repayments with a Premier Advantage Package. Small business support ------------------------------- We have made significant reductions to interest rates for eligible new business loans provided under the Government’s Coronavirus SME Guarantee Loan Scheme, including: - Fixed interest rate of 2.38% p.a. for terms of three to five years, a reduction of up to 0.56% p.a. (1) - Variable interest rate of 3.09% p.a. on new fully secured small business loans, a reduction of 0.29% p.a. More details - updated: https://www.westpac.com.au//m/latest-interest-rate-changes and https://www.westpac.com.au//media-releases/2020/4-november/ (1) Fully secured business loan of up to $1 million with a fixed interest rate of 2.38% p.a. when secured by a mortgage over owner occupied commercial real estate and you apply by 18 December 2020.

16.01.2022 Congrats to Eat Up Australia, Bush to Beach, Foodbank SA, Laurel House, Happy Paws Happy Hearts Foundation and Working Spirit just six of the 100 Westpac Foundation Community Grant recipients who are creating opportunities through education, training and employment, right across Australia. Help, it’s what Australians do. Learn more: www.westpac.com.au//westpac-f/grants/community-grants.html

16.01.2022 Women in rural Australia help grow whole communities. We’re proud to support AgriFutures Australia Rural Women’s Award - a great step towards backing women in regional communities that work tirelessly to make a difference. Congrats to this year’s State winners on this International Day of Rural Women. Help, it's what Australians do. Learn more: rubyconnection.com.au//celebrating-rural-women-winners-202... Pictured: Cara Peek, 2020 Western Australian AgriFutures Rural Women’s Award Winner #hatsofftoruralwomen

13.01.2022 Today, we're celebrating Diwali, the Indian festival of lights, with the Indian-Australian community. "Diwali means 'family' to me," says Westpac Group Brand and Advertising Manager Mickesh Mistry. "It's about bringing people together and celebrating our culture. As most of my extended family is in the UK, we spend the afternoon on video calls talking to family and celebrating together. We all dress up in our traditional Indian clothing, reminisce about the year gone by, and look forward to the year ahead!"

07.01.2022 A staggering 73 per cent of the bank’s male employees enlisted in the armed forces during WWII. As the fortunate ones started to return, Thomas Heffer, Chief Executive of the bank in 1945, wrote a note to staff. Our service men are now coming back to us in small numbers and the flow will soon increase. Many of these men will feel for some time the effects of their war service, and all will take time to adjust themselves to civilian conditions and their old occupation. It is ...our privilege as well as our duty to take them in hand when they re-join the bank, and to help them overtake the lag in their training. I appeal to all those with whom they work to make this a personal matter and to exercise patience and tolerance especially with the men who have suffered in mind or body while fighting to protect us. Today, on Remembrance Day, we acknowledge the sacrifice and hardship of the men and women who have served Australia in war, along with their family and friends. Lest we forget. Read more about Thomas Heffer: https://www.westpac.com.au//how-one-ceos-war-wounds-raise/

07.01.2022 How do young people make change where it matters? We spoke with Westpac Scholar Sarah Prime about the leaders of tomorrow.

06.01.2022 It’s NAIDOC week and we’re celebrating with Rona Glynn-McDonald and her remarkable organisation Common Ground Australia. Rona, a Westpac Scholar, works tirelessly to record the cultures, histories and lived experiences of Indigenous Australians, helping pass their stories on to a new generation. Learn more: https://scholars.westpacgroup.com.au/Scholars/Profile... #NAIDOC2020 Image Credit: Common Ground

05.01.2022 We’re proud to support the incredible work of the Surf Life Saving Queensland Westpac rescue helicopters and our surf lifesavers in Queensland this Supporting Our Savers Week. Learn more: sosweek.raisely.com #redandyellow

04.01.2022 It’s a light-hearted way to say, ‘Well, if a tree can wear one, we can, too’. Melbourne artist Carla O'Brien is helping brighten days during lockdown by creating fun and quirky 'Quarantrees’. Help, it’s what Australians do.

02.01.2022 Soft Landing diverts over 450,000 mattresses from landfill every year. This Westpac Foundation grant recipient collects end of life mattresses and recycles the salvaged parts into materials such as roof sheeting and carpet underlay. Their team trains and employs people who have experienced barriers to entering the workforce, creating local jobs and building a better environment for the future. Help, it’s what Australians do.

01.01.2022 This NAIDOC week, we’re celebrating the work of Yorta Yorta Dja Dja Wurrung Dr Lou Bennett AM. Lou is a Westpac Scholar currently exploring creative ways for Indigenous communities to help recover their respective languages through the medium of the Arts. She calls this process Sovereign Language Rematriation through Song Pedagogy. Listen to Lou share her story with Westpac Wire here: https://www.westpac.com.au//podcast-how-song-can-make-lan/ #NAIDOC2020... Image Credit: Dr Romaine Moreton