White Hills Medical Practice in White Hills, Victoria | Doctor

White Hills Medical Practice

Locality: White Hills, Victoria

Phone: +61 3 5442 3761

Address: 496 Napier St 3550 White Hills, VIC, Australia

Website: http://www.whitehillsmedicalpractice.com.au

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• Family medicine practice
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25.01.2022 Latest Clinic News April 2020 Flu Vax, Telehealth & Practice hours # Flu Vaccine is available in the clinic. Limited stock We are currently going through the waiting list . Because of social distancing it's a bit slow. Please give us a ring to book for the flu vaccine. ... # Telehealth Consultation and Practice Hours. We have changed the way we practice and our practice hours during the Pandemic. We are doing Telehealth consultations Via Video-conferencing or Telephone. (the is limitation to what can be done). We are also still doing Face- Face Consultations for patients who need to be physically assessed or needs interventions like wound care, sports injuries, fractures..etc # Practice Hours We have changed our hours and will be closing at 6PM for Face to face consultations and we will do Telehealth from 6-8 PM Mon-Fri But will be happy to accommodate patients who need to come after 6PM especially health care workers (Please call us). # Saturday Telehealth Clinic We are pleased to start a Telehealth only Clinic on Saturday from 9 AM -12 PM. There is no reception staff on Saturday so if you want appointment on the day you have to book online. "Booking on the day is online only". We are happy for your suggestions. Be safe everyone.

24.01.2022 Good morning everyone Please call our Strathdale clinic on 5441 2018 if you need to get in contact with us at either clinic. We hope to have our White Hills number back up and running soon. Have a great day.... Thanks Practice Team

22.01.2022 Hello everyone I feel the need to re post this important notice. We are glad that we have no community transmission for COVID-19 but DHS advice is still the same at this stage Anyone with cold like symptoms should get tested for COVID-19 and they should self isolate until the results come back negative. ... We noticed that some people are scared and worried they may not be seen if they tell our reception that they have cold like symptoms. We understand their fear but we have duty of care to our doctors, staff and vulnerable patients. We are able to help you without compromising everyone else. There is no difference between mild cold symptoms and Coronavirus symptoms. As doctors we can't differentiate without a swab test . People with Coronavirus can spread the disease without having any symptoms during the incubation period (which is the time between exposure to the virus till showing the symptoms) We can't test for Coronavirus in the clinic So HELP us protect our community 1- If you have Cold or Flu like symptoms call us and we will get one of our doctors to call you back.(We can only do Telehealth for our patients who was seen in the last 12 months as per Medicare legislation) 2- if you are unwell with COVID like symptoms and want to be seen, you can attend the Respiratory Clinic at Spring Gully or Bendigo Health. They are equipped to deal with patients with Respiratory symptoms 3- If you have Chronic health conditions or an elderly patient who is worried about coming to the clinic (only our clinic patients). Call us and we will arrange for one of our doctors to call you back. There are limited things we can do over the phone but we will do our best during this pandemic period. We also ask you to help us reduce the waiting room time. Let us focus on the most important issue you are worried about and leave the other small issues for other times. We don't want to sound unprofessional and caring but we are on a mission and would like to help everyone as much as we can and reduce the waiting time for every one. You can help us reduce the spread of the infection and We can help you to look after your health.

15.01.2022 Hello everyone We noticed that some people are scared and worried they may not be seen if they tell our reception that they have traveled overseas or they have cold like symptoms. We understand their fear but we have duty of care to our doctors, staff and vulnerable patients. We are able to help you without compromising everyone else. ... There is no difference between mild cold symptoms and Coronavirus symptoms. As doctors we can't differentiate without a swab test and with the current rate of infection spreading it will be knocking on our doors soon in Bendigo. People with Coronavirus can spread the disease without having any symptoms during the incubation period (which is the time between exposure to the virus till showing the symptoms) We can't test for Coronavirus in the Clinic and we can't simply order the test because your employer ask you to get tested. So HELP us protect our community 1- If you have traveled overseas you need to self isolate for 14 days. If you need any medical attention or script call us by the phone and we will get one of our doctors to call you back. 2- If you have traveled overseas or been in contact with someone arrived from overseas and has Cold or flu like symptoms call the DHHS line for advice 1800 675 398 3- If you have Cold or Flu like symptoms without travel risks call us and we will get one of our doctors to call you back. 4- If you have Chronic health conditions or an elderly patient who is worried about coming to the clinic (only our clinic patients). Call us and we will arrange for one of our doctors to call you back. There are limited things we can do over the phone but we will do our best during this pandemic period. We also ask you to help us reduce the waiting room time. Let us focus on the most important issue you are worried about and leave the other small issues for other times. We don't want to sound unprofessional and caring but we are on a mission and would like to help everyone as much as we can and reduce the waiting time for every one. You can help us reduce the spread of the infection and We can help you to look after your health. Please call us on 03 54423761

13.01.2022 Good afternoon everyone, Our phones are now all working again. Please call 5442 3761 for our White Hills practice or 5441 2018 for our Strath Village practice. ... Thanks for your patience over the last week whilst we have had phone issues. The team at White Hills Medical

12.01.2022 Flu Vaccine are now available for People above 65. We are running a FLu clinic in both practices. Please call our reception staff to book an appointment. Please check the previous post about the COVID vaccine and the time frame required to get the vaccines.

07.01.2022 Hello every one My apologies for the confusion In regards to the Flu Vaccination... The Royal Australian College of General practitioners advised to give the Flu Vaccination this year as soon as they are available. Not to wait till Mid April as per DHS website (which will be updated soon) So Book you appoint or put your name on our waiting list when the vaccines arrive will call you back. Thanks for your understanding

07.01.2022 We are proud to take part of the mass vaccination against COVID19 pandemic. Today is the first day that we run our COVID vaccine clinic (Astra Zenica Vaccine). For Eligibility criteria for phase 1b Please check the below website https://covid-vaccine.healthdirect.gov.au/eligibility... In summary: 1-Elderly people aged 70 and over 2-Healthcare workers currently employed and not included in Phase 1a 3-Household contacts of quarantine and border workers 4-Critical and high risk workers who are currently employed 5-Aboriginal and Torres Strait Islander people aged 55 years and over 6-Adults with an underlying medical condition or significant disability 7- Carers To book an appointment please First :check your elegibility online Then call our reception staff at WHMP to book an appointment. For patients who never attended our clinic before they need to: 1- Check their elegibilty https://covid-vaccine.healthdirect.gov.au/eligibility 2- Print out, fill and sign the decleration form https://www.health.gov.au//covid-19-vaccination-eligibilit 3- Call our clinic to book an appointment. If you have any concerns about your eligibility or have complex moedical condition, multiple allergies or concerns please talk to your GP before you book the Vaccination appointment. During the mass vaccination, there is no time to discuss any other issues. The recommendation is to have COVID vaccine before the flu vaccine and 14 days apart. If you had the Flu vaccine you can't take the COVID vaccine within 2 weeks.

06.01.2022 Hi everyone From tomorrow we are going to do Telehealth consultations for most of our patients to reduce the risk of spreading the infection. There is a limitation of what we can do via Telehealth and still some patients will need to attend the clinic ... but this will at least reduce the number of patients attending the clinic at the same time. We will try to roll out the flu vaccines as soon as they arrive. As the phones will likely be very busy, please use the following to book online www.whitehillsmedicalpractice.com.au or our Facebook page or email [email protected] and we will get back to you as soon as possible. Stay safe and our best wishes White Hills Medical Practice.

05.01.2022 We thank Bendigo Health for taking the proactive approach with dedicated area and staff to help and support patients with the current COVID-19 Pandemic. A Pandemic means a disease that has spread to multiple countries and infected many people. As this is a new virus to humans, WHO recommends to do our best to contain the infection and prevent its further spreading. Most people who gets infected with COVID-19 have mild symptoms and will be ok. They can safely stay at home. ... And in the same time not every one who sneezes or coughs have COVID-19. (Allergies, Asthma, common cold and influenza; have same symptoms) https://www.health.gov.au/healt/novel-coronavirus-2019-ncov Unfortunately, As a general practice we are NOT equipped to EXAMINE or TEST patients with suspected COVID-19. We don’t have protective gear or isolated rooms or test kits. So 1- For those who suspect they have COVID-19. Please call the DHHS hotline 1800 675 398. 2- Patients with Cold or flu like symptoms ( like cough, fever, sore throat) with or without history of travel or contacts with travellers. PLEASE CALL us first and we will organise one of our GPs to call you back and give you advice over the phone. 3- Not everyone can be tested for COVID-19 they have to meet certain criteria set out by the DHS. These criteria may change depending on the situation . 4- For those planning to travel, you need to follow the government recommendations . As you can see in the news, there are new travel bans imposed by different countries as the virus is spreading and you may be denied entry to a country and if you got unwell overseas the Australian government may not be able to help you overseas. https://www.smartraveller.gov.au/ We have an excellent health system in Australia and we can really help those who fall ill compared to any other country. We need to protect our staff and the vulnerable patients who are at higher risk of complications. So PLEASE CALL US on 54423761 ( or send us an email to [email protected])if you have any respiratory symptoms ( Fever, runny nose, cough) and we will help and support you as much as we can without compromising your care and other patients care. We are sure we will pass this pandemic period together and support each other. Thanks for your understanding

04.01.2022 Hi everyone We apologise we couldn’t take many phone calls today as our NBN/phone lines are down and we are trying to fix it as soon as we can. Thanks for your patience

01.01.2022 Having a safe and effective COVID-19 vaccine is one way we can protect our community against coronavirus. COVID-19 vaccines help to prevent serious illness and death from COVID-19, and they are free for everyone in Australia. White Hills Medical Practice is pleased to advise that we are an approved vaccination provider for the AstraZeneca COVID-19 vaccine. ... We are happy to help provide COVID-19 immunisation for our local area and wider community See more