Wingrove Medical Clinic Fairfield in Fairfield, Victoria | Doctor

Wingrove Medical Clinic Fairfield

Locality: Fairfield, Victoria

Phone: +61 3 9481 7322

Address: 270 Wingrove Street 3078 Fairfield, VIC, Australia

Website: http://www.wingrovemc.com.au

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• Doctor
• Medical and health
• Medical centre
• Family medicine practice

25.01.2022 With summer fast approaching its a good time for your annual skin check. Dr. Stephanie Muller is now running a skin clinic on Thursdays from 9.30am till 12pm. For a general skin check please call the clinic on 9481 7322 to arrange an appointment. For anything more specialized please see your doctor to discuss before attending the skin clinic.

25.01.2022 Practice Management wishes to inform all our patients that the practice will be closed from 1pm on Thursday 24th December and reopen at 9:00am on Monday 4th of January. If you require non urgent medical attention during this time please call our locum service on 13 74 25. In a medical emergency please call 000 or present to your nearest accident and emergency department. The doctors, nurses and reception staff would like to wish all our patients and their families a very happy and safe Christmas and we thank you for your support throughout 2020.

24.01.2022 Now, more than ever, it’s important to keep your health and wellbeing on track. Leaving home to get medical and other care is allowed. We have opened up HotDoc, our on line booking tool, to enable face to face and telehealth appointments. We have also extended the clinic opening hours. We do ask that you do not attend the clinic should you have any recent history of fever, cough, sore throat, shortness of breath or flu like symptoms. If you are currently or have recently expe...rienced any of these symptoms, please book a telehealth conference in the first instance, or ring the clinic for further information. Some telehealth conference appointments may incur a fee, please discuss this with the doctor at the start of the consultation. In an effort to control any possible spread of infection, we are limiting the number of people in the waiting area. Unless a carer is required to attend the appointment with you, only 1 person will be allowed in the waiting room or the doctors consulting room. We thank you for your understanding during these new and uncertain times.

23.01.2022 Dr Paul, Dr Barb and Dr Cate are thrilled to announce that Dr Stephanie Muller has joined Wingrove Medical Clinic as a Practice Partner. Stephanie first joined Wingrove Medical Clinic in 2016. ... Stephanie was previously a Physiotherapist. She studied at Melbourne University and has also completed a BA. Stephanie enjoys the variety that General Practice has to offer. She has a strong interest in skin and runs our skin clinic on Thursday mornings. She is also a Shared Maternity Care Practitioner. Stephanie looks forward to being an integral part of our management team. She will make sure that every effort is made to optimise individual, family and community health by providing comprehensive, compassionate, best practice care and support to our patients.

23.01.2022 We wish to advise that we are currently experiencing technical issues with our phone and fax lines. We are working with Telstra to have this issue rectified as soon as possible. If you have an emergency please call 000. We do apologise for any inconvenience this may cause.

22.01.2022 "Cats and Dogs"! Fun new gowns made by Rosie and her team, absolutely fabulous for our nurses in the treatment room, immunizing and looking after all the kids who come to the practice. So much appreciation and thanks to Adairs for their continual support and donation of fabric #adairs

21.01.2022 Flu season is fast approaching! We currently have government funded vaccines for patients 65 years and over. Call the clinic to book in today! We will advise as other age vaccines arrive and clinics are arranged.

18.01.2022 ***** RESULTS ***** Pathology and radiology rest results are generally available within 2 days of the test being performed. Some complex test results can take longer. Results are downloaded electronically to our Doctors by our pathology and imaging providers. TO ENSURE BEST MEDICAL PRACTICE AND FOR MEDICO LEGAL REASONS, WE WILL NO LONGER PROVIDE A TELEPHONE TEST RESULTS SERVICE. RECEPTION STAFF DO NOT HAVE ACCESS TO YOUR CLINICAL INFORMATION AND TEST RESULTS.... We prefer that you make a follow-up appointment to discuss test results with the ordering doctor. Taking time to discuss your test results during an appointment, even if these test results are normal, helps you gain a better understanding of your medical care. If your results require urgent follow up you will be contacted by your Doctor or a nurse. If your results are abnormal but do not require immediate follow up and you have not made an appointment, you will be notified via SMS, phone or letter, and advised that an appointment is required. Please note that this may not occur until several weeks after your results have been received. If you have any questions regarding this matter please speak with your Doctor or one of the nurses.

17.01.2022 Management would like to inform all of our patients that Dr Deborah Moors has reluctantly decided to retire from practicing medicine due to health reasons. Debbie sends her good wishes to all her former patients. We would like to wish her health and happiness in her retirement and thank her for her years of work at Wingrove Medical Clinic and her dedication to all her patients.

14.01.2022 Due to a computer upgrade online bookings will not be available from 12pm on Saturday 13th July 2019 until 12 pm on Monday 15th July 2019. Please call the clinic during opening hours to make a booking. We thank you for your understanding.

14.01.2022 Practice Management wishes to inform all our patients that as of 1st August 2019 the standard gap fee for Pensioners will increase to $12.00. We thank you for your understanding. It has been over 10 years since this fee has been increased. We assure all our patients that we will continue to offer you our best possible patient care.

14.01.2022 Wingrove Medical Clinic will be closed for Easter from : Thursday 9th April at 5pm and will reopen on Tuesday 14th April at 9.00am. If you require non urgent medical attention during this time please call our locum service on 13 74 25. For medical emergencies please present to your nearest accident and emergency department or call 000. ... All Drs and staff at Wingrove Medical Clinic would like to wish you a safe and happy Easter

13.01.2022 Practice Management wishes to inform all our patients that the practice will be closed from - 1pm on Tuesday 24th December and reopen at 9:00am on Thursday 2nd of January. If you require non urgent medical attention during this time please call our locum service on 13 74 25. In a medical emergency please call 000 or present to your nearest accident and emergency department.... The doctors, nurses and reception staff would like to wish all our patients and their families a very happy and safe Christmas and we thank you for your support throughout 2019.

13.01.2022 Info from a reputable source. https://www.facebook.com/abcmelbourne/videos/940914972990906/

12.01.2022 The managing partners are thrilled to announce that Dr Stephanie Muller has joined Wingrove Medical Clinic on a permanent basis. Stephanie studied at Melbourne University, has completed a BA and was previously a Physiotherapist. Stephanie enjoys the variety of General Practice, and is also a Maternity Shared Care Practitioner. Stephanie will work at Wingrove on Tuesdays 9.30am 4.30pm, Wednesdays 9.30am 12.30pm and Thursdays 9.30am 6.15pm. Please call the clinic from 9am Monday to Friday to make an appointment or book on line.

11.01.2022 A snapshot of some of our doctors and nurses dressed in the fabulous gowns hand made by an amazing team of sewers, co-ordinated and organised by Dr Pauls wife Rosie. A huge and heartfelt thank you to Adairs for donating the fabric used to create these gowns. Without this donation our doctors, nurses and staff would be at enormous risk of infection due to PPE equipment being so extremely hard to obtain. Please support ADAIRS and put some generous comments on their web page. #adairs

10.01.2022 You may be aware that there was media coverage in June last year in relation to certain services that were previously offered. Health Engine discontinued or overhauled the services in question over a year ago. These changes were made before Health Engine was formally advised of any ACCC investigation. We use Health Engine as an appointment booking service only and never divulge any personal information. Health Engine is confident that personal information was not shared wit...h referral partners unless the individual had expressly requested to be contacted. You can continue to use the app and booking service. If you created a user profile i.e. full name, address, DOB etc. those details will be shared with any health care provider that you book an appointment with, to facilitate the appointment and communicate with you about that appointment. You are under no obligation to provide Health Engine with your booking information and can continue using the other features of the app without doing so or go directly to our website. If you wish to have your account and personal information deleted, you must send a request to [email protected]. If you would like further information, please feel free to contact a member of their Patient Support team who can discuss the issue with you directly [email protected]. See more

10.01.2022 We have opened again for the New Year 9am this morning however we are currently having some phone issues. We hope to get this rectified as soon as possible and apologize for any inconvenience.

10.01.2022 Farewell Dr Debbie, you will be missed by all of us at Wingrove Medical. We wish you much luck, love, laughter and happiness for your future xx

10.01.2022 During these uncertain and worrying times, the doctors and staff here at Wingrove Medical Clinic are working hard to make sure that your medical needs are attended to and that you feel safe and well looked after. We thank you for your continued support and understanding. We have implemented a number of new procedures to help limit possible exposure to COVID-19 while visiting the clinic. Firstly, we have adjusted the clinics operating hours. We are now open Monday to Friday ...from 9am and close the doors at 5pm. Saturdays are teleconference appointments only and you are asked to phone the clinic to arrange a time. When booking on line via our website at www.wingrovemc.com.au or using the Hot Doc booking feature, only teleconference appointments are able to be booked. If you require a face to face appointment we ask you to ring the clinic on 03 9481 7322. You will be asked the mandatory screening questions and will need to meet certain criteria before a face to face appointment is booked. If you are attending the clinic for an appointment, on arrival all patients are screened at the door by our triage nurse. Your temperature will be taken and you will be asked mandatory screening questions before being allowed access to our waiting area. We have a limited number of chairs in the waiting area but you are welcome to wait outside once you have checked in. We have provided some seating outside the front of the office and in our staff parking area at the back of the building. We have installed protection screens at reception and have hand sanitizer available to be used on arrival, and again before leaving the clinic. In an effort to manage infection control our patient toilet is closed and will only be opened for emergencies so please try to avoid needing to use our facilities. Where possible, we would prefer tap and go as payment in an effort to manage infection control. Please feel free to call the clinic with any questions and concerns.

09.01.2022 Wingrove Medical Clinic are continuing to implement a number of procedures to help limit possible exposure to COVID 19 and prevent the spread of the virus APPOINTMENT PROCEDURES When making an appointment you will be given the option of a face to face appointment or a telephone consultation. If you are requesting a face to face appointment you will be asked if you have a recent history of fever, cough, shortness of breath or any cold and flu like symptoms. If you have experi...enced any of these symptoms you will be required to have a telephone appointment with the Dr. If the Dr then feels it is necessary for you to attend in person for further assessment an appointment will be made and appropriate infection control procedures will be put in place. If you are attending the clinic for an appointment, on arrival all patients are screened at the door by our triage person. Your temperature will be taken and you will be asked mandatory screening questions before being allowed access to our waiting area. Due to current restrictions our waiting area has a total capacity of 10 people. We have a limited number of chairs in the waiting area but you are welcome to wait outside once you have checked in. We have provided some seating outside the front of the office and in our staff parking area at the back of the building. INFECTION CONTROL We have installed protection screens at reception and have hand sanitizer available which must be used on arrival, and again before leaving the clinic. In an effort to manage infection control our patient toilet is closed and will only be opened for emergencies so please try to avoid needing to use our facilities. Where possible, we would prefer tap and go as payment in an effort to manage infection control. COVID 19 TESTING Please note that Wingrove Medical Clinic is not a COVID 19 screening clinic. We are unable to carry out the testing required to confirm if you have COVID 19. For information regarding COVID 19 testing sites in Melbourne please refer to the Department of Health website: https://www.dhhs.vic.gov.au/getting-tested-coronavirus-covi. If you attend a private pathology testing site you will require a referral from a Dr. Please call the clinic to arrange a telephone appointment if you need a referral. Drive through sites and hospitals do not require referrals. We thank you for your patience and understanding as we all attempt to navigate this period safely and please feel free to call the clinic with any questions and concerns. See more

09.01.2022 CORONAVIRUS UPDATE In an effort to maintain the health of all our patients and our staff, the management at Wingrove Medical clinic would like to keep our patients informed of our current procedures in place to manage the risk and spread of COVID-19. In line with current guidelines from the department of health if you have recently travelled overseas or been in close contact with a confirmed or suspected case of Coronavirus AND are experiencing symptoms such as shortness of... breath, sore throat and cough with or without a fever we ask that you do not attend the clinic. Screening clinics have been established at the following hospitals and patients should ring one of these clinics for further instructions. The Austin- 9496 5249 Box Hill Hospital- 1300 342 255 The Alfred 9076 2000 The Royal Melbourne- 9342 7000 Patients who do not meet the criteria outlined above can attend Wingrove Medical Clinic as normal. This is an evolving situation and we will update and review our procedures as required and will keep our patients informed See more

09.01.2022 We wish to advise that we are currently experiencing technical issues with our phone and fax lines due to an NBN outage. We are working with Telstra to have this issue rectified as soon as possible. If you have an emergency please call 000. We do apologise for any inconvenience this may cause.

08.01.2022 Management would like to inform all of our patients that after 22 years practicing medicine, including 18 years at Wingrove Medical Clinic, Dr Mel Clark has decided to retire. He hopes to start some voluntary work in the future. He now has 3 grandchildren that he would like to become more involved with, as well as becoming more physically active and hopefully enjoying some travelling with his wife. We wish Dr Mel all the best and he will be greatly missed by all at Wingrove Medical.

08.01.2022 URGENT NOTIFICATION TO ALL OUR PATIENTS We currently have no power due to a truck bringing down the power lines out the front of the clinic. Our phones are not working. We apologise for the inconvenience and appreciate your understanding.

08.01.2022 For pancreatic cancer survivor Debbie Moors, living with the disease means accepting a new version of herself enjoying life, staying focused on the things she can do and helping put the spotlight on a disease that impacts thousands of Australian families each year. Debbie shares her story with us. "I was diagnosed with pancreatic cancer in December 2016 after several weeks of feeling not quite right. Each night I was waking with discomfort and mild pain from my oesophagus t...hrough to my lower abdomen. Laying on my left side I could feel a bubbling sensation rising-up from my stomach over and over again. As a result, I was waking up tired for work in the morning. Also not wanting to be unwell for Christmas, I had it checked out. As a GP for over 40 years, I knew there was cause for alarm when my liver function blood tests returned high, but hoped it was something less serious. Subsequent tests revealed pancreatic cancer was the probable cause. Not long after this, additional symptoms like jaundice also appeared. I was fortunate to have a great surgical and oncology team on my side to help navigate the long road that lay before me. My tumour was fortunately operable, which I know many are not. I underwent a Whipple operation followed by six months of chemotherapy. While difficult for me to accept, I had to take time off work as a GP during chemotherapy which has progressed me into an early retirement from a job that I loved. Living with side effects from treatment means accepting a new me. I have been enjoying life doing the things I can do rather than fretting over the changes to my life, or what I cant do. Im blessed to have a close, loving family my husband, daughters, sons-in-laws and four gorgeous grandchildren. Ive even found relaxation and fun in a new hobby pastel painting. Im thankful to be a survivor of pancreatic cancer and I want to help put the spotlight on this disease, so more Australians are aware. Its important to not ignore persistent, unusual symptoms for you. Dont be afraid to consult your GP. A good GP will be glad you came in sooner rather than months down the track, which some patients do. Dont ever feel like you are being too demanding if youre concerned. Our greatest challenge when it comes to this disease is that by its nature, it is difficult to detect early because the location of the pancreas hidden deep within the abdominal cavity. Its also further complicated by symptoms that can be vague and non-specific until it has grown to an advanced size or spread to other parts of the body. Its why we need to see significant advancement in research. It would be wonderful to have a reliable early detection test for pancreatic cancer, such as a blood test. This hasnt been discovered by researchers as yet, but Im hopeful. There are also promising advancements in new treatments but there needs to be more funding." See more

08.01.2022 EASTER OPENING HOURS Practice Management wishes to inform all our patients that the practice will be closed for the Easter period from 7:00pm on Thursday 18th April and reopen at 9:00am on Tuesday 23rd April. If you require non urgent medical attention during this time please call our locum service on 13 74 25. In a medical emergency please call 000 or present to your nearest accident and emergency department The doctors, nurses and reception staff at Wingrove would like to wish all our patients and their families a happy and safe Easter

06.01.2022 Currently we are experiencing telephone technical issues. If you need to contact the clinic please use 03 9481 7134 until further notice. We apologise for any inconvenience this may cause and assure you that we are doing our best to resolve this issue ASAP.

06.01.2022 The management and staff at Wingrove Medical Clinic would like to thank all our patients for their understanding and patience during this difficult time. Wingrove Medical Clinic is following guidelines and instructions from the department of health in an effort to prevent the spread of COVID 19 and maintain the health of all our staff and patients. Wingrove is not a COVID 19 screening clinic. If you think you require screening please call the clinic for further advice. It is ...our aim to continue to provide a high level of care to all our patients. Nurses and doctors will continue to see patients as normal but are aiming to keep consultation times to a maximum of 10 minutes and ensure that waiting times are kept to a minimum. Nursing staff will triage and take all patients temperatures prior to them entering the clinic. The waiting room has been rearranged to adhere to social distancing guidelines and patients are welcome to wait outside until called by the Doctor. Once again the staff at Wingrove appreciate the support given to them from our patients as we all attempt to navigate the COVID 19 pandemic. See more

06.01.2022 HELP SUPPORT DR MOORS RAISE MONEY FOR PANCARE For Debbie Moors, living with pancreatic cancer means accepting a new me - enjoying life, staying focused on the things she can do and raising awareness for the disease. I was diagnosed with pancreatic cancer in December 2016 after several weeks of feeling not quite right in my gastrointestinal tract. Not wanting to be unwell for Christmas, I had it checked out. As a GP for over 40 years, I knew there was cause for alarm when m...y liver function blood tests returned high, but hoped it was something less serious. Subsequent tests revealed pancreatic cancer was the probable cause. I was fortunate to have a great surgical and oncology team on my side. My treatment included a Whipples operation followed by six months of chemotherapy. While difficult for me to accept, I had to take time off work as a GP during chemotherapy which has progressed me into an early retirement. I havent returned to work as a GP due to side effects from chemotherapy. Living with these side effects means accepting a new me. I have been enjoying life doing the things I can do rather than fretting over the changes to my life, or what I cant do. Im fortunate to have a close, loving family my husband, daughters, sons-in-law and four gorgeous grandchildren. Ive even found relaxation and fun in a new hobby pastel painting. Im thankful to be a survivor of pancreatic cancer and proud to participate in Pancares Walk for Hope to help raise awareness and funds to channel into patient support services and research. Last years event was moving to see so many people united as one, walking in honour of loved ones and we cant wait to participate again this year. We need more quality research to help find more effective treatments. I know Ive been one of the lucky ones my greatest wish is for improved outcomes for everyone affected. To support Debbie in Pancare Foundations Walk for Hope, you can donate to her team The Debsters - https://melbourne.pancarewalkforhope.com.au/page/TheDebsters See more

05.01.2022 Wingrove Medical Clinic would like to inform all our patients that we have changed our online booking service provider to HotDoc. Patients may notice a slight change in the booking process. For all online bookings please visit our website www.wingrovemc.com.au and follow the prompts. If you have any questions or problems regarding online bookings please call the clinic on 94817322

04.01.2022 Our telephone technical issues are now resolved, please call the clinic as usual. Thank you for your patience.Our telephone technical issues are now resolved, please call the clinic as usual. Thank you for your patience.

04.01.2022 Due to the Clinic undergoing a major Computer Software upgrade over the Easter break, we will be closed from - 12.30 pm Thursday 29th March 2018 and will re-open Tuesday 3rd April 2018. If you require any urgent medical attention please dial 000 or attend your nearest Medical Emergency Department. For all non urgent medical requirements please contact 13 SICK.

04.01.2022 Practice Management wishes to inform all our patients that the practice will be closed on Monday 27th January 2020 for the Australia Day Public Holiday and will re-open at 9am on Tuesday 28th January 2020. If you require non urgent medical attention during this time please call our locum service on 13 74 25. In a medical emergency please call 000 or present to your nearest accident and emergency department.

04.01.2022 HEALTH ENGINE Wingrove Medical Clinic utilises the services of Health Engine for our online bookings. The Principal Doctors are aware of the recent media attention Health Engine has received in relation to providing 3rd parties with patient details. Please be aware that Health Engine has assured users that information will only be provided to these external agencies if the individual chooses to "opt in". Please be sure that you are comfortable with the information you provide when booking on line and if you prefer please call the clinic to make your appointment.

03.01.2022 Our technical issues are now resolved, phone lines are working as normal.Our technical issues are now resolved, phone lines are working as normal.

02.01.2022 Practice Management wishes to inform all our patients that the practice will be closed from 12:30pm on Monday 24th December and reopen at 9:00am on Wednesday 2nd of January. If you require non urgent medical attention during this time please call our locum service on 13 74 25. In a medical emergency please call 000 or present to your nearest accident and emergency department... The doctors, nurses and reception staff would like to wish all our patients and their families a very happy and safe Christmas and we thank you for your support throughout 2018. See more

02.01.2022 Public Holiday Closure Practice Management wishes to inform all our patients that the practice will be closed for the Grand Final Public Holiday on Friday 27th September If you require non urgent medical attention during this time please call our locum service on 13 74 25. In a medical emergency please call 000 or present to your nearest accident and emergency department.

01.01.2022 At this time, many people are asking to be tested for COVID-19. When discussing testing and the testing criteria implemented, the Victorian Department of Health (DHHS), GPs and staff across the healthcare industry are increasingly encountering aggression. Currently in Australia, health authorities are not able to test everyone. You can only be tested if you meet the criteria for testing. These criteria include a history of overseas travel, contact with COVID-19 positive pat...ients, fever, upper respiratory symptoms, among others. This protocol is subject to regular updates. Its important to remember that not every sore throat, cough, runny nose or fever will be COVID-19. There are other viruses that commonly circulate at this time of year e.g. rhinovirus and influenza that result in similar symptoms. The testing criteria and guidelines are in place to assist in treatment of individual patients and to protect the wider community. These guidelines are rapidly changing, almost on a daily basis. Here, at Wingrove Medical Clinic, we are committed to providing the best possible care and up to date information for our patients in accordance with DHHS guidelines. We do acknowledge the stress, uncertainty and worry in the community during this unprecedented pandemic. As mentioned in our previous post: If you have recently travelled overseas or been in close contact with a confirmed or suspected case of COVID-19 AND are experiencing symptoms such as shortness of breath, sore throat and cough with or without a fever, we ask that you do not attend the clinic. A 24/7 Coronavirus hotline has been established, as well as screening clinics at the hospitals as below. Patients should ring the hotline or one of the following clinics for further instructions: Coronavirus hotline (available 24/7) 1800 675 398 The Austin 9496 5249 Box Hill Hospital 1300 342 255 The Alfred 9076 2000 The Royal Melbourne Hospital 9342 7000