Metro Strata Managers in Mona Vale, New South Wales, Australia | Property management company

Metro Strata Managers

Locality: Mona Vale, New South Wales, Australia

Phone: +61 2 9986 0221

Address: Suite 43, 12-14 Waratah St 2103 Mona Vale, NSW, Australia

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25.01.2022 Courtesy of Bailey Compton, Principal Solicitor & Director at Leverage Group. Leverage came across a story this week and it reminded us how property managers almost need to become private investigators to solve the riddle of who caused the problem. In dealing with issues of maintenance and repairs, who caused it and therefore who must pay becomes essential to a defect mystery. A large city block of apartments suffered some toilet reflux in the last two weeks. You might ask wh...at toilet reflux is. It is simple! When somebody flushes a toilet somewhere in the building and it ends up on the floor of someone else’s apartment. Yuck! This reflux was not discriminatory. It turned up in 401, 301, 201 and 101. Obviously, it happened somewhere just above 401. Notwithstanding the gravity of the health issues involved with such an accident, who caused the issue becomes a strata football. The developer referred the property manager to the owner’s corporation, the owner’s corporation referred the lot owner to the builder and the remnants of the accident still remain. The one suffering is the landlord who needs to find another place for the tenants to stay during the clean up. Worse for the property manager, they know that even after everything is cleaned up and the tenants return, if the problem is not fixed, it is only time until the next brown bomber magically appears. This property manager had enough of owner’s corporations, developers and builders, bouncing the landlord’s representative around like the Harlem Globetrotters. As soon as he heard that the plumber had gone into the basement, he ran downstairs with his telephone on camera. He filmed the repairs and was lucky enough to find that the pipe was filled with broken pipe. Woops, it wasn’t caused by any lot owner above, it was caused by broken plumbing. The photographs our intrepid investigator aka the property manager took, provided evidence of the cause and therefore the payee. He rang the owners corporation and simply stated that, the toilet reflux is yours to fix. Before the strata manager could respond, he said I have filmed the repair and have now captured on film the offending particles. That is, the shards in the pipe. He also secured a short statement from the plumber indicating the cause of the problem, which he passed on to the owner’s corporation. Guess what, the owner’s corporation is coming to the party. Property management is increasingly becoming a hard gig. Sometimes it helps to be a little bit inventive in the way we prove who is at fault. Yes, this guy did come from an organisation which could afford the resource, but notwithstanding this, it is very clever.

23.01.2022 :: Strata Reform :: Strata Law Reforms Delayed.... Again.

23.01.2022 Don't Park There! Those of us who are old enough, and it is scary that I am, will remember Number 96. It is often upheld on a pedestal as the show that broke the conservative bible belt of Australia. It was based in the 1970’s, we had just come back from the Vietnam War, and the pill had become a reality. It was raunchy and fun and quite surprisingly, one of the characters, Don Finlayson, was a gay man in a time where homosexuality was still an offence. Can you believe that w...Continue reading

21.01.2022 Courtesy of Bailey Compton Leverage Group AIR BnB We’ve written in the past regarding difficulties with Airbnb. We’ve indicated that, in many cases, Airbnb is illegal in a residential premise. We have also raised the issue that, Airbnb is not licensed and takes money on trust on behalf of landlords. This leaves the consumer open to detriment on a high scale. In other words, if another organisation created an Airbnb type of model, and they had taken considerable amounts of mon...Continue reading

21.01.2022 Courtesy of Bailey Compton When I train strata managers, I ask one threshold question: What comes to mind when I say Strata?...Continue reading

20.01.2022 Be aware that the deadline for owners corporations to review their by-laws under the new Strata Schemes Management Act 2015 is fast approaching. The Act states that owners corporations have 12 months to review and register any current by-laws. This means every owners corporation must review their by-laws by the deadline of 30 November 2017. For owners corporations that have not already done so they are meant to consider whether to: Introduce new by-laws Amend any existing... by-laws Repeal any by-laws Lawyers are recommending that new by-laws should be considered for the following topics: Airbnb Smoking Minor renovations Major renovations Common property memorandum Plan Ahead Don’t wait until it is too late. Get your by-law review done now.

19.01.2022 :: Tips | Apartment Living :: Tips to ensure you don't get offside with your apartment neighbours.

16.01.2022 Courtesy of Bailey Compton - Leverage Group The new Strata Schemes Management Act 2015 breaks maintenance and repairs into three categories: Cosmetic;... Minor; and Major. Cosmetic repairs can be undertaken without any approval at all, whilst major repairs must be approved by an extraordinary general meeting passing a special resolution. It is the minor repairs, which are causing some difficulty. Section 110 states that minor repairs can only be carried out by a resolution of the owner’s corporation in a general meeting. It appears, on the surface that, even if you wish to undertake minor repairs, you will need to call a general meeting. The act however provides a way around this. At an annual general meeting, an owner’s corporation can determine what minor repairs they wish the strata committee to take charge of. The owner’s corporation can, by special resolution, pass a by-law setting out what minor repairs the owner’s corporation wants the strata committee to approve. This is a major time saver. The minor repairs include, things people would like to do within their apartment, in particular, the renovations, which a person would normally undertake in their apartment. It is both good for the lot owner and the owner’s corporation to determine the minor repairs they want to keep minor and have handled in an efficient manner. It is a good clause which gives rise to sensible outcomes if it is handled well.

15.01.2022 :: Parking Spaces ::

12.01.2022 Courtesy of Leverage Group YES OR NO Nothing happens without a decision ... Throughout Australia, the management of an owner’s corporation, body corporate or community title does not change in relation to how things are done. Nothing in a community living arrangement can be done without a decision. Decisions can only occur with a meeting. When considering the legality of actions by strata schemes or community associations, we always look to the paperwork. Legislation has nationally set out a very clear procedural regime that needs to be followed for a decision to be passed. These include: Notice of the meeting, which includes the agenda; Whether the meeting has been conducted in accordance with the rules; and Whether the minutes reflect the outcomes of the meeting. There is a line directly from the agenda to the decision. The notice of meeting must follow the guidelines set out by the various legislations and must include all items required by that legislation. The meeting must be then conducted in accordance with the rules. Finally, the minutes must reflect the notice of the meeting. If you want to do something in a community living arrangement, you must always look to your legislation to ensure that you can do it. There must be a meeting, and you must identify who can make the decision. Whether it is the committee or the body corporation who can make the decision, is set out by the legislation. The legislation becomes your bible and the simple mechanism to follow. We all hate meetings. Without meetings however, in a community living arrangement, nothing can be done.

12.01.2022 STRATA SCHEME BY-LAW REVIEW Each strata scheme has its own by-laws, which are a set of rules that owners, tenants and, in some cases, visitors must follow. By-laws cover behaviour of residents and the use of common property. They can cover issues such as whether pets are allowed on the scheme, how smoking is regulated, parking and noise levels. The by-laws can vary significantly from scheme to scheme and it is important to understand which by-laws apply to your scheme.... Owners corporations can determine the by-laws that suit the preferred lifestyle of the strata scheme. A by-law must not be harsh, unconscionable or oppressive. No by-law is capable of restricting a dealing in a lot, including restricting short-term letting. By-laws cannot restrict children, and cannot restrict the keeping of an assistance animal. A copy of your scheme's by-laws is kept on the strata roll and is available from either the secretary of the owners corporation or from your managing agent (if your scheme has one). All strata schemes must review their by-laws by 30 November 2017. Schemes may wish to use the Model by-laws (see below) as a guide when reviewing their own by-laws. The by-laws that apply to your strata scheme depend on the date the strata plan was registered. More information on these by-laws can be found on the Registrar General's Guidelines website.