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Accelerate Business Academy

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23.01.2022 Where do you see yourself in 10 years? Ideally, you want your Vet Practice to prosper as well as being fulfilling? It should be a vehicle that you use to create the life of your dreams. But all too often, Vets get overwhelmed by the work that they take on.... That’s what happened to Dr Linda King. Dr King worked as a Vet for 10 years before she opened her own Vet Practice. And unfortunately, the business soon started to take its toll: I had no experience in business ownership and management and as a result the stress of running a practice and working in the practice caused me to become ill. I had to take 12 months off work. This is such a common issue. Talented technicians start a business because they know that they deliver great service. But the pressures of running the business lead to them struggling. They focus so much on delivery that they don’t build the processes the business needs to operate. Having expertise in your field isn't enough to make you a successful business leader. Knowing how to heal animals is a beautiful thing, but it doesn't help you with managing your taxes or revenue. Dr King discovered that when she joined us. With our help, she started building sustainable business systems that took so much of the pressure off her shoulders. The result? As Dr King puts it: Sam and Shane got me through some difficult situations and finally taught me how to be a leader. My business became more profitable, I was able to achieve work/life balance and I found myself enjoying being a Vet again. Dr King rediscovered her passion and ended up with a business that she loves. And it all started when she focused on building systems and processes instead of trying to do everything herself. Do you also want to experience these positive changes? Head to our website and learn more about The Accelerate Mastermind Group acceleratebusinessacademy.net

21.01.2022 For the past 12 years, we have been helping Australian Vet Practice Owners build amazing businesses, increase profit, work fewer contact hours and reduce overwhelm. Our coaching program is designed by the Vet practice experts who have spent 15 years as a practising Vet. Watch this video and visit our website to learn more about The Accelerate Mastermind Group acceleratebusinessacademy.net

17.01.2022 Over our 15 years of Vet Practice experience, we have discovered that there are five key frustrations that affect almost every vet practice owner. We bet that you feel at least one of the following: # ... You feel like you’re doing all of the heavy liftings for the business. Your team never seems to step up and you wonder why you even bothered hiring them in the first place. You put out fires constantly and feel burned out because of the workload. # You feel so tied to your business that you can’t go out and enjoy other areas of your life. This affects your relationships too as you can’t find enough time and headspace to spend with the people you care about. # No matter how hard you work, the business never seems to grow. You keep pushing and pushing but you couldn’t find that next step that would take your business to a new level. # This one boils down to having no real idea of where your business goes from where it is right now. The future feels uncertain, which means you’re constantly stressed out. # You’re just not seeing the payoff for all of the hard work that you put into the business! So these are the biggest 5 frustrations of a Vet Practitioner. Making small adjustments in the business strategies can help eliminate these frustrations. Does any of this resonate with you?

15.01.2022 Learn how you can satisfy the needs, desires and wants of your customers by helping them understand the value of your Veterinary treatment. In order to show the client value of your Veterinary treatment, you simply ask the client what’s going on and you give your diagnosis. You take the client on a little journey to show them what’s happening with their pet.... It’s the education part that trips a lot of Vets up. Your goal here is to help the client to understand the value that your treatment will provide. Run through all of the steps involved in the process. Cover the clinical examination and blood tests. Talk about all of the things you need to look at to ensure the pet is in good health. In this way, the client will now know the true value that he will receive for the money he will spend. This will help them see just how much goes into what you do and they will never object to your price. And if you’d like to learn more, head to acceleratebusinessacademy.net

15.01.2022 Are you familiar with the three key elements required to build the trust and rapport with the clients? Read this post till the end to find out how you can build trust by finding the most common grounds between you and your client. When a client comes to you, they’re normally looking for information. They have a problem and they’re looking to you as an expert to tell them what they need to do.... As the Vet, you’re looking to influence that client. When we say that, we don’t mean doing something untoward. You’re simply aiming to influence the client towards agreeing to go ahead with something that’s ethically right for their pet. But to get to that stage, your client needs to know you, like you, and trust you. Without these three key elements, the client won’t always believe that you know what’s best for their pet. You want your meeting with the client to almost feel like a meeting between two good friends. You have a rapport going, which means they say yes to your recommendations. Sohow do you build that rapport? Spend time with the client and find some common ground between you. Often, you’ll find that this common ground has nothing to do with their pet. For example, your client may have kids. If you have kids too, you have a route into a conversation that establishes some common ground. Or, the client may share a hobby of yours. Whatever it is, that common ground causes the brain to do something called mirror imaging. The client starts to think that they have plenty in common with you. They like talking to you and they start to trust you because you’re similar to them. It’s a little human psychology thing that makes your consults go a lot smoother. And it’s just one of the many things that you’ll learn with Accelerate Mastermind Group. To find out more about The Accelerate Mastermind Group, head to acceleratebusinessacademy.net

12.01.2022 Do you know the front end of your Vet Practice is where 80% of your opportunity lies? That’s because this aspect of your practice covers everything from the time a client calls until when they pay the bill. That means there are many processes and systems needed to get the front end working properly. Unfortunately, many practice owners end up with leaky front ends that cause them to lose opportunities.... So how do you fix the problem? Break your front end down into components! Now, there are a bunch of components that go into the front end. But we think that your consult room is the most important. It’s where the magic happens (or doesn’t) for your business. If you have been consulting for years you’ll have your own style. However, it’s tweaking your consulting where the BIG opportunities lie. And they are harder to see the longer you’ve been consulting. Get this component right and your vets make more recommendations, which means they feel like better vets. On top of that, you’ll see a higher uptake of these recommendations by your patients. And that leads to a higher number of people turning up for repeat appointments. So, we’ve established that the consult room is one of the most important front-end components. In fact, it’s so important that we’ve come up with a nine-step formula to help you to get it right. And that brings us to the first step Get into the right frame of mind! Think about the days where you’ve had a bunch of consults in quick succession. You feel frazzled and burnt out. Your brain’s all over the place, which means you come into the next consult with no clarity. You have no clear intention regarding your outcome. You need to come in with clear intention. Having a little mantra can help with that. Something like They say yes to everything I ethically recommend! Repeat that to yourself and lift your energy by 20%. That small boost in energy will make a huge difference when you sit down with a client. We are going to cover a few more steps of this formula in future.

08.01.2022 The Three Most Common Reasons For A Lack Of Profit In Your Vet Practice And What You Can Do To Address Each One. Discover how a slight shift in mindset, an adjustment of your wages-to-expenses ratio, and adapting our 'Top-down Philosophy'... ...can radically increase the profit of your Vet Practice.

06.01.2022 Coaching is not just for businesses or people who are struggling. Even the most successful people still have coaches and mentors. Find out why having a coach in any area of life, whether that's your vet practice or your weekend hobbies, can make your life more enjoyable.

05.01.2022 A little while back, we started working with a small animal practice in Western Australia. They had three vets and wanted to grow their revenue. But they also wanted to make their processes more efficient. After all, efficient processes lead to less work and happier customers. We introduced them to our front end processes and they spent a couple of months putting them into practice.... Fast-forward 18 months and they have remarkable results. , $,. But here’s the real kicker They did it without increasing staff numbers! It’s still the same small practice with the same three vets. To make that extra $280,000, the practice hasn’t needed to increase its staffing costs at all. What does that tell you? It tells us that the practice made huge improvements to its business efficiency, particularly with its front end process. And it’s these improvements that directly led to an increase in revenue. Now, there’s a little postscript to this story The owner of the business started struggling with health issues after achieving this result. Instead of struggling on, he chose to sell the practice and focus on himself. He told us that he achieved double the previous sale value of the practice! The reason? The practice already has efficient processes in place for the next owner to implement! That’s the impact that putting the right processes in place can have. we’ll leave you with a question What impact do you think that improving your front end process could have on your practice? Could you make more revenue? Could you make your team more efficient? Could you make your clients happier?

05.01.2022 How Vet Practice Owners Can Overcome Price Objections From Clients. When the client objects to your price, it simply means that you have failed to make them realize that your service is worth the price you're asking. When you share the steps involved in a process, you help a client realise just how much work goes into the service. ... Instead of thinking that you’re charging a lot for something simple, they see that there’s a lot involved. And if there’s a lot involved, the service must be of high value! Now, there’s an important point that we want to make about price here Never talk about price until you’ve had a chance to educate to value. Why? Soon as the human brain hears a certain price, it makes an immediate judgement call. And it makes that judgement based on the information that it has available to it at the time. Let’s say you tell a client that it costs $500 to get a dog spayed. However, you don’t tell them what goes into that process until after you’ve shared the price. Their brain makes an instant judgement. $500 is a lot of money! Do I really want to spend that much on something that’s so simple? You could try to educate them on the value after you’ve given them the price. However, you’ll find that it doesn’t work anywhere near as well as educating them before. Their brain’s already made a judgement, which means you’re trying to convince them to go against that decision. When you start with education, you’re talking to somebody who still has an open mind. Plus, you’re giving them more context for the price that you eventually share with them. So, walk your client through the process after making the diagnosis. Detail every single step that’s involved in making that procedure happen. And then share the price. If you get it right, the client’s more likely to say I thought it would cost more than that! And that’s how you know that you’ve done the education on value really well.

02.01.2022 Most of the time, having a bad experience with a locum is actually the result of poor onboarding by the practice owner or manager... Here are 3 valuable tips to onboarding your next locum successfully.

01.01.2022 Vet practitioners can massively drive their word of mouth marketing by creating a 10 out of 10 experience for their clients. Watch this video to learn the exact formula our clients use to do just that...

01.01.2022 Comparing yourself with others can make you feel either a lot better or a lot worse. To make yourself feel a lot better about where your are at, here is my secret advice to compare yourself with others.