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Best Business Deals

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25.01.2022 When we first engage with a new prospect, we do an audit of their current technology. This audit includes the following steps: Gaining an understanding of current processes and future goals... Identifying current technology - phone system, IT hardware, software packages etc Identifying current telecommunications plans (phones, internet and mobiles) Identifying current suppliers - phones and internet, as well as engaging with their IT support Identifying security of current systems and processes If you want to boil it down it’s basically identifying what you have, and prescribing what you need in order to help your business achieve your goals. If you are in need of a telecommunications and business technology prescription, please get in touch for a chat with the team.

25.01.2022 CloudPBX and UC Implementation In the good old days upgrading your telecommunications was easy. For the most part - the technology was simple and the service was on premise based. Things have changed significantly and more expertise is required. If you are in need of a telecommunications upgrade, and you are looking at UC our CloudPBX, here are some things to consider (and areas that we can help.) Where is your CloudPBX/UC System hosted and is there a backup?... What redundancies are in place? Is the service pricing clear? How does your telecommunications integrate with your other IT hardware and software? What is the network design expertise from the team providing you a quote? What mobile devices are you using and how easily do they connect with your overall system? If it’s time for an upgrade, get in touch today so we can discuss your needs.

24.01.2022 Government Stimulus Scams We're hearing reports of scammers calling businesses pretending to be ringing about Government Stimulus Packages. To date, most stimulus has required you to register your interest through the relevant State or Federal Government Website. ... People aren't calling you to register (but they may be calling you back after sharing information.) It's right to be sceptical and verify any calls first. If in doubt, speak to your Accountant or Financial Advisor.

21.01.2022 Please back up your smartphones. And, if you have given your parents a smartphone, make sure that they’ve set up backups on their phone. Here’s the instructions for an iPhone: How to back up with iCloud... Connect your device to a Wi-Fi network. Go to Settings > [your name], and tap iCloud. Tap iCloud Backup. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes. You can read the rest of this article (including setting up automatic updates) here: https://support.apple.com/en-au/HT203977

20.01.2022 Please do not answer these questions. These questions harvest data that can be used to steal your identity.

20.01.2022 On Monday 26 April the Federal Government released the COVIDSafe App for smartphones. According to the website "COVIDSafe securely records when you have been in close contact with other users of the app. This will allow State and Territory health officials to contact you if you have been in close contact with someone who has tested positive for the virus." Data is stored on your phone. If you are in contact with someone else who has the app active for a period of time, they w...ill be notified if you subsequently test positive. You will be notified if they test positive. The Government encourages Australians to download the app to help stop the spread of Coronavirus. You can read more about the App at https://covidsafe.gov.au If you haven't already downloaded the App you can download it through Apple's App Store or the Google Play Store on Android devices. You can download them directly from the following links: Apple's App Sore https://apps.apple.com/au/app/covidsafe/id1509242894 Google Play Store https://play.google.com/store/apps/details

18.01.2022 Hamish Jones, our Director, created the following resource page regarding COVID-19. All businesses have been impacted by COVID-19 - some financially devestated. All businesses have had to change the way they do business. This resource:... Shares ways we can help. Please reach out. Shows you who we can introduce you to. If not listed, please ask. Our network is pretty large. Links to various Federal, State, Local Government and other Business Support Packages.

18.01.2022 SCAM ALERT Our director Hamish Jones received this text message the other day. Chances are you may have received similar. Don’t click on the link. Don’t click on either link.... The key things to watch out for are: Bad grammar An offer too good to be true Weird looking URLs Other common ones include store deliveries and similar - for orders you haven’t made. Be careful, and remember if it seems too good to be true it probably is. Remember, clicking on the link and sharing your details gives these scammers access to your personal information, which they then use to steal your money and identity! If you have any questions, don't hesitate to reach out.

17.01.2022 We've just seen this on Twitter. The Government is not texting you about COVID-19 and Coronavirus. Please exercise caution.

15.01.2022 Contact Tracers won't ring you and ask for your credit card details in relation to COVID-19 testing. Be alert. Warn family members.

15.01.2022 Beware - Scam Alert. Our director Hamish Jones has been made aware that scammers are continuing to be active with regards to NBN Scams. He’s heard locally of Scammers ringing up people at home and telling them that their NBN has been hacked. ... They’ll ask you to give them access to your computer so they can remove the virus. The Scammers will then download software to your computer that means tehy get to track your every move. They can then use this access to gain entry to online banking and other private accounts - potentially stealing your data, identity or money. You will never get a call from NBN about hacking. Please be careful. If you have any questions, please reach out for advice.

14.01.2022 Today’s a tough day for all businesses in Victoria, especially in Melbourne. At Best Business Deals we feel the pain of our clients. As a Telecommunications Services Business with clients across Australia we wanted to assure our clients that we are still open for business and we are still here to serve you with any support you need. We’ve helped many of our Victorian clients, in particular, get set up for remote working and we’ll be working hard to support our current Clients... make the best of the circumstances that have been thrust upon them. We’re also still looking to support new clients in whatever way we can especially those clients in Victoria who are stuck and don’t know what to do between now and Wednesday. Here are some of the areas we can help: Cloud Phone Systems for remote teams Account consolidation and cost reduction Alternate product and delivery model advice NBN Services (with or without 4G backup) Network Security and Managed IT Services. Tech Support Business Processes Some other areas that we can help in this time include (either in house or through our wide network of trusted partners): IT Support Web Design and Digital Marketing Web Hosting Office 365 or G Suite Outright handset/hardware purchases We can also connect you with many professional services firms accountants, bookkeepers, insurance advisors and similar if you need other support during this time. Please do not hesitate to reach out during this time. 1300 768 418 Or message this page any time. We are here to help. We are a local business like you. It’s time we banded together to save small business.

13.01.2022 Beware of scams via text message. Do not click on suspect links.

12.01.2022 Are you looking at upgrading to iPhone 13? Did you pay attention to the announcement this morning? https://www.apple.com/au/apple-events/september-2021/

12.01.2022 Do you know how to spot a false billing scam?

11.01.2022 Today, October 16, is Restart a Heart Day - a day to bring awareness to CPR training and AED Devices - in the hope that increased training and increased access to AED devices will improve the chances of survival after a heart attack. Did you know that, currently, only 1 in 10 Australians survive a cardiac arrest? We wanted to share with you two links today to features that you may not know about on your Apple Devices - features that may help your chances of survival if you re...quire Medical Attention. Medical ID with your iPhone https://support.apple.com/en-au/HT207021 Fall Detection with your Apple Watch https://support.apple.com/en-au/HT208944 Do yourself a favour and share these links with your friends and family. Tag them in this post. Share this on your feed. You never know who might be helped by sharing this post.

10.01.2022 Video Conference Calls - Fun for the Whole Family Those of us working have got used to the idea of back to back Zoom calls or Google Meets. We’re having fun with changed backgrounds and all sorts of things. Most of us have even taught others to mute their microphone when they aren’t talking. ... But it’s not all work. Video conference platforms are important for social connection in a currently isolated world. Here are some ways that I know of that people have been using video conferencing platforms to stay connected Adults Games Nights - (Personal Recommendation: Cards Against Humanity. If you don’t already own a deck you can download here - https://cardsagainsthumanity.com//CardsAgainstHumanityold.) Trivia Night - Let one of your group be the quiz master and rotate each week. Film Night - You may not be in the same room but that doesn’t mean you can’t watch the same film at the same time and talk about it. Children Bedtime stories from Grandparents Art - let them make art at the same time as friends, showing each other via video what they are making. Dress Ups Seniors Catch up with Friends - You can still catch up for Coffee and cake Meetings - Our Rotary Club is now meeting online as are many other Rotary Clubs and Service Organisations Learn Something New - Many organisations are offering classes via video conference, and some may be suitable for Seniors. For example, we are offering online classes for seniors around different technology and how it may suit them. What are you doing now via Video Conference that you couldn’t have imagined doing 3 months ago? Are there any Seniors in your family that could do with some free help getting online and getting their video conferencing sorted? Happy to help them with no obligation.

09.01.2022 From midnight last night, the following suburbs were placed back on Stage 3 Restrictions, meaning you should only leave home for the following reasons: 1. Work or school (if you can’t do it from home) 2. Medical, care-giving 3. Food & supplies... 4. Exercise As a business with a Niddrie based office, we understand the frustration that many of our local clients are facing. We're still working and we're still here to serve you. We are here to serve our clients - whether they are in lock down areas or not. Our office is active but not always staffed. Please call on 03 9351 0811 if you would like to see us so we can discuss your needs. Please stay safe and support everyone. Please, stay safe everyone If you are one of our local clients and you haven't yet joined our local business support group, let me know and I will send ou an invitation. For the most up to date information visit www.dhhs.vic.gov.au/coronavirus-covid-19-daily-update

08.01.2022 Our Director Hamish Jones has updated his COVID-19 resource post. He wanted to let you know about the JobKeeper Update if you hadn't seen it today. JobKeeper Payment Update - The Australian Parliament passed legislation for the JobKeeper Payment just before Easter. To find out if you and your employees are eligible, please visit ato.gov.au/jobkeeper... To read the full resource page, check out Hamish's webpage. https://hamishjones.com.au/covid-19/

07.01.2022 A post from Managing Director Hamish Jones I am going to use a couple of buzzwords in this post, mainly because I am not sure what other words to use. We are working in unprecedented times. Everyday we’re talking to current and prospective clients. Businesses that are trying to get through the other side, businesses that need to change the way that operate and some businesses that are well-placed to thrive. ... Here are some of the things we’re working on and suggesting: Severely impacted industries Consolidate and downgrade technology - Some businesses need to drastically reduce costs. They may have tech that is beneficial but not an absolute 100% necessity. Bill Analysis and Cost Cutting - We can help prospective clients assess their current bills and suppliers, work out areas for cost cutting. They may be paying for services that they don’t need or just be unaware of different options available to them Business Pivots - Some businesses need to change. We’ve worked with hospitality businesses to help set them up for digital marketing and set up for takeaway and delivery. We’re also working with prospective clients to set them up for ecommerce strategies. Business that can thrive Transition to Cloud - Many businesses have moved their staff to home. We’re working with them to make sure they have the right technology to have their teams work remotely. This includes Cloud PBX, Cloud software and video conferencing platform advice. Upgrade to NBN - Many of our clients have had to help get their staff set up with NBN at home, to enable them to effectively manage their workload and thrive in a remote environment. 4G Backup Data to ensure business continuity - In some circumstances we’ve been working with clients to set up backup internet as well - providing them with a 4G backup for their NBN. This has been predominantly with families who have children who are now studying at home.. Policies/Procedures and Systems for Remote Work- Some clients need help with their written policies and procedures to manage their remote workforce. We’ve also done significant research into Government announcements that benefit business. If you’d like a no-obligation audit of your business, please get in touch to book some time in my diary. I’d love to have a chat and see if I can help

07.01.2022 There are still some upcoming smartphone announcements expected before the end of the year - although COVID-19 may cause some delays to these releases. Are there any handsets that you're looking out for in particular? https://www.cnet.com//8-phones-still-coming-out-in-2020-i/

06.01.2022 Beware of Investment Scams using Facebook Ads and supposedly advocated by celebrities.

06.01.2022 If one of your suppliers sends you an invoice and tells you they've changed their bank account details, it's much better to be safe than sorry. Compromised emails and dodgy invoices are cost businesses over $100 million in 2019.

05.01.2022 COVID-19 and remote working has really brought the value of our CloudPBX product to the fore. Our clients with installed CloudPBX have ensured flexibility and business continuity. Staff are able to connect from the office and whilst at home or on the road (although there’s not much on the road at the moment.) As well as the option of a desktop handset, our clients can andswer and manage calls from Desktop Software and a Mobile App. The Apps have many features including:... Audio and Video calling Presence (including setting presence status) Manage Voicemail Group Chat Call management features including mute, hold, transfer, speaker phone and call forwarding Contacts and Favorites management Ability to manage conference calls Access and manage voicemail If you want to discuss CloudPBX for your business, get in touch today.

05.01.2022 Computer Problems ? Smartphone Problems? Wifi Problems? Internet a Bit Slow? Struggling to make sense of Zoom and other platforms?... We are your local telecommunications provider and tech support team providing onsite and online support at this time. Our TeamCan help with Technology training Fixing Problems Set Up Printers Set Up New Email Addresses Connect to WiFI Set up new NBN Plan Set up 4G Data backup & Much More. We support home and business clients. Leave a Comment below to discuss our $50 online remote learning audit or our $99 onsite special! *Please note that due to COVID-19 we are taking extra precautions. Our techs wear masks, wear gloves and use Sanitiser before and after touching your equipment.

04.01.2022 Did you know that we can provide you with a range of refurbished mobile handsets? There are a number of benefits to purchasing a refurbished handset: Cost-effective Lessened environmental impact. Provided with a warranty... If you are thinking of upgrading your handset but feel that maybe refurbished is your best option, please get in touch today and we'll help you decide which handset is the best handset for your needs.

02.01.2022 There's been nearly $16.5 million reported lost to COVID-19 scams since April 2020. This is concerning and will only get worse if people are not educated. Please read this article yourself. Please share it with staff Please share it with family... Please share it with friends. Please share this post with your network. https://www.scamwatch.gov.au//current-covid-19-coronavirus

01.01.2022 NBN Optimisation - At Home & In the Office After 10 weeks at home and changed internet usage, many may be experiencing frustration with their NBN connection. Here are a couple of tips that may help improve your experience. Upgrade your plan - Not all NBN plans are created equally and your usage will have increased. Streaming, video conferencing and online learning. Often happening at the same time.... Upgrade your modem - get a business grade modem Check for objects that can interfere with your Wi-Fi signal - is your modem placed in the best spot for coverage throughout the house or office, or is coverage being compromised by a solid brick wall or other interfering object? Assess the number of multiple connected devices - if you can connect via a cable directly to the modem, you should. Speak to a professional about network cabling Ensure your devices and software are compatible Do you need help with troubleshooting your NBN connection? If so, get in touch today.